InfoSummary of reviewsThe Crossing is a strategically located hotel between Banff and Jasper on the Icefields Parkway, making it an ideal stopover for travelers exploring the Canadian Rockies. Guests frequently praise the exceptional views and tranquil ambiance with activities like bear watching and hiking nearby. The convenience of on-site facilities, including dining options and a gas station, further enhance its appeal for those immersing themselves in the Rockies' natural beauty.
When it comes to breakfast, The Crossing offers a buffet-style meal noted for its variety and quality, although some guests find it overpriced. Staff friendliness and attentiveness are highlights, although the price and limited options can be sticking points for some. Dinner experiences at The Crossing are mixed with some appreciating the variety and the novelty of grilling their own steaks, while others criticize the food for being overpriced and of inconsistent quality. Service delays and limited menu choices have occasionally been noted, though the friendly staff and scenic dining environment receive positive mentions.
Accommodations at The Crossing are generally described as clean, cozy and functional with rustic decor and essential amenities like coffee machines and fridges. However, some guests note the small room sizes, outdated decor and occasional maintenance issues. The comfort and cleanliness of the rooms often make up for these drawbacks, particularly for short stays.
The cleanliness of the hotel is another area with mixed reviews. While many guests find the rooms well-maintained and tidy, there are reports of lapses in bathroom cleanliness and issues like dusty rooms or old garbage. Nonetheless, the overall sanitation efforts are usually appreciated.
The staff at The Crossing are widely praised for their friendliness and professionalism, contributing significantly to guest satisfaction. Most interactions are positive, although there are occasional lapses in hospitality.
A notable downside is the limited Wi-Fi availability, which is restricted to common areas like the pub and not available in individual rooms. This can be a significant inconvenience for those expecting seamless internet access. The gym and sauna also provide basic fitness amenities, though they are small and the sauna doesn't always reach high temperatures.
For families, The Crossing offers a generally comfortable stay with well-maintained grounds and helpful staff, though room sizes may be tight and connectivity issues can be bothersome. Families might also find the on-site dining options restrictive, especially with children not allowed in the pub after 4 PM.
The beds at The Crossing receive mixed but generally positive reviews with many guests finding them comfortable and conducive to a good night's sleep, despite some complaints about hardness or the need for replacements.
As a three-star establishment, The Crossing combines its prime location with mid to high prices and welcoming staff. It retains a certain rustic charm, likened more to a camping ground than a resort, making it a viable option for budget-conscious travelers who value the experience of older-style accommodations.
For business travelers, the lack of reliable internet access and limited facilities might be a drawback. The remote location, however, makes it a strategic stop for those traveling between key destinations.
Overall, The Crossing stands out for its location, views and hospitality, making it a worthwhile stop for those exploring the Canadian Rockies, despite some limitations in dining, room amenities and connectivity. Show more
InfoSummary of reviewsGlacier View Lodge, located on the third floor of the Ice Sheet Center, offers an exceptional and unique experience right across from the Athabasca Glacier. Its stunning location is the primary allure with breathtaking views that can be enjoyed from the lounge, lobby and guest rooms. The hotel's proximity to the glacier makes it an ideal base for exploring the Columbia Icefield and the surrounding national parks of Banff and Jasper.
The lodge's accommodations are highly praised for their modern and rustic European-style design. Rooms are described as spacious, clean and comfortable with high-quality furnishings, large TVs and fridges. A notable feature is the direct view of the Athabasca Glacier from many rooms, which enhances the overall experience. While there are occasional remarks about room temperature or location, these are minor compared to the overall positive feedback on cleanliness, modernity and spectacular scenery.
The Altitude Restaurant at Glacier View Lodge receives mixed reviews. Guests appreciate the high quality and presentation of meals, both for breakfast and dinner. However, some find the food options limited and the prices high, especially for breakfast, which is not included in the room rate and comes at a cost of $19 per person without beverages. While the culinary experience is largely commendable, there are areas for improvement in terms of variety, pricing and service consistency.
The staff at Glacier View Lodge are frequently highlighted for their friendliness, helpfulness and professionalism. Many guests note that the staff's positive attitude enhances their stay, providing a welcoming and accommodating atmosphere. Specific staff members are often singled out for their exceptional service, contributing to a memorable and enjoyable experience.
One point of contention is the parking situation, which many guests find inconvenient. The parking lot is described as being a distance from the hotel without adequate signage or lighting, making it difficult to locate, especially after dark. The lack of a drop-off area and the need to navigate through crowds add to the inconvenience. Despite these challenges, the hotel staff offer assistance to mitigate some of these issues.
In summary, Glacier View Lodge provides a remarkable stay with its breathtaking views, modern and comfortable accommodations and dedicated staff, making it a memorable destination despite some logistical and dining concerns. Show more
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