Sarria42.77703000,
-7.41138400,
Rua Malecon Do Rio Sarria, 15, Sarria, Lugo 27600(Show on Map)
8.8
Excellent
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1 room2 guests1 room, 2 guests
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Summary of reviewsEl Malecon, nestled perfectly by the river in the heart of Sarria, stands out as an ideal stop for travelers, particularly those embarking on the Camino de Santiago. The hotel's unbeatable, central setting offers more than scenic views; it's conveniently positioned near the Camino trail and surrounded by a vibrant array of bars, restaurants and shops. The tranquil yet dynamic atmosphere of the car-free Malecón area enhances the stay.
Guests frequently praise the hotel's spacious, modern and immaculately clean rooms. With large windows and balconies offering lovely river views, the rooms are consistently described as comfortable and well-kept, featuring excellent showers and thoughtful touches like provided water and fresh linens. The comfortable beds contribute significantly to the guests' restful experiences.
The staff at El Malecon also receive high marks for their exceptional service. Known for their friendliness, professionalism and attentiveness, individuals like Nuria and Monica make lasting impressions with efficient and welcoming service. The approachable nature of the team ensures that guests feel cared for from arrival to departure.
Although breakfast is not directly available on-site, the hotel's prime location allows guests to easily find good quality breakfast options nearby. For lunch and dinner, visitors have numerous choices right outside the door, including highly recommended spots like Pulpería Luis, Roberto’s and La Isla tapas bar. The cozy small kitchen in the hostel and the views from the balconies further contribute to a delightful stay.
While the WiFi service has garnered mixed reviews, many guests have found it reliable and adequate for their needs. The accessibility of the hotel is highly praised with easy access to the Camino trail, a short walk to the old town and facilities that cater well to guests with disabilities.
El Malecon offers an unexpected touch of luxury through its modern decor, thoughtful amenities and personalized service. Small details such as cakes, water, muffins and even ice cream in the rooms are well-received. Overall, the combination of a great location, exceptional cleanliness, comfortable accommodations and top-notch service makes El Malecon a highly recommended venue for a pleasant and memorable stay in Sarria. Show more
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Categories
3-Star Guest House
Located on the banks of the Sarria River, this guesthouse offers a unique location and comfortable lodging. It is known for its proximity to the Camino de Santiago.
Accessible Guest House
Small Guest House
Guest House where Extra Health & Safety Measures Have Been Taken
Arrival
Do visitors need a health certificate (i.e. a test) prior to arrival? No
Do you perform temperature checks upon guests' arrivals? No
Do you ensure contactless check-in/check-out? Yes, through plexiglass structures in reception
Do the hotel's main entrance doors open automatically? No
Can guests access their room entrance directly from outside the hotel without entering the lobby? No
Cleaning
Are the rooms left vacant for a minimum period of time after a guest checks out? Yes, for 4 hours.
Is there an option for no in-room housekeeping during a guest's stay? Yes
Do you allow fresh air to enter the rooms by leaving the windows open between departures and arrivals? Yes
Does the cleaning crew wear appropriate personal protective equipment? Yes
Do you sanitize the common areas? Yes, multiple times per day
Are guests' luggage and belongings disinfected upon arrival? Yes
Are luggage trolleys sanitized after each use? No
Do you sanitize guests' keys/cards? Yes
Do you provide thorough cleaning of the rooms? Yes
Are all employees trained and monitored to follow a cleaning protocol? Yes
Do you use disinfectants approved by regulatory authorities that kill the COVID-19 virus? Yes
Do you use electrostatic sprayers with hospital-grade disinfectant to sanitize surfaces? No
Do you disinfect high touch areas in guest rooms including light switches and door handles? Yes
Limitations
Are elevator rides limited? Yes, other limit 5
Is furniture in public areas arranged to allow more space for distancing? Yes
Are guest rooms allowed to be accessed until check-in after they were cleaned? No
Does the hotel operate at a limited capacity? No
Does the hotel accept domestic bookings only? No
Do you allow people who don't stay or work at the hotel to enter its premises? No
Do you allow people who don't stay at the hotel to enter the rooms? No
Have you altered check-in / check-out hours to allow more time between departures and arrivals? No
Accessories
Do you provide medical kits (masks, gloves and sanitizer) to the staff? Yes
Do you provide medical kits (masks, gloves and sanitizer) to the guests? Yes
Do you provide disinfecting wipes in each room? No
Are there hand sanitizing stations throughout the hotel? Yes
Is there a sanitizing sprayer for shoes outside each room? No
Do you have any signage in lobbies to remind guests to maintain social distancing protocols? Yes
Do you use physical distancing markers? No
Do you use delivery robots to get stuff to guests' rooms? No
Is there an individual air-conditioning/heating unit in each room (no central air-conditioning/heating system)? No
If there are central air-conditioning/heating/ventilation systems, is air recirculation prevented? No
Are rugs removed from guest rooms? No
Are unnecessary items removed from guest rooms, such as decorative pillows, bed scarves/throws , paper notepads and pens? No
Are air purification and sanitization devices installed? No
Are linens, towels and laundry washed in accordance with the official guidelines? Yes
Food & Beverage Service
Do you offer pre-made boxed meals to guests? No
Do you offer single-serve options instead of buffets for breakfast? Yes
Do you offer contactless delivery for in-room dining? Yes
Has there been a person appointed to supervise the correct implementation of the measures? No
Do you check temperature for all onsite staff on a scheduled basis? No
Do your staff practice social distancing guidelines? Yes
Are there dedicated isolation zones on property? No
Do you have clear guidelines on how to handle suspected or confirmed cases of coronavirus (COVID-19)? No
Is there a doctor available either on-site or on-call? No
Are there any services currently unavailable due to health and safety issues (e.g. valet parking, airport transfer, spa, gym, indoor pool, conference rooms, coffee points, etc.)? all services are available
Has the hotel closed during the pandemic? Yes Reopening Date: July, 01 2020
Superior Twin Room with Garden ViewOffering free toiletries, this twin room includes a private bathroom with a bath, a bidet and a hairdryer. This twin room features soundproof walls, flat-screen TV, city views, as well as chocolate for guests. The unit offers 2 beds.
Superior Twin Room with Garden ViewThe twin room offers soundproof walls, parquet floors, a balcony with city views as well as a private bathroom boasting a shower. The unit has 2 beds.
Deluxe King StudioThe kitchen is equipped with a refrigerator, kitchenware and a toaster. The studio provides soundproof walls, a tea and coffee maker, a balcony with city views as well as a private bathroom featuring a shower. The unit offers 1 bed.
Deluxe Double RoomFeaturing free toiletries, this double room includes a private bathroom with a shower and a hairdryer. This double room has parquet floors, flat-screen TV, an inner courtyard view, as well as chocolate for guests. The unit has 1 bed.
Guest Reviews
8.8
Excellent
Location
Nestled perfectly by the river in the heart of Sarria, El Malecon is an ideal stop for travelers, particularly those embarking on the Camino de Santiago. The hotel's unbeatable location offers more than just scenic river views; it's conveniently positioned near the Camino trail, making it an excellent starting point for pilgrims.
Guests consistently praise its central setting, right next to a vibrant array of bars, restaurants and shops, ensuring that dining and entertainment options are merely steps away. The accommodation is located in a lively, car-free area known as the Malecón, offering a tranquil yet dynamic atmosphere. Additionally, two tasty restaurants located right downstairs add to the convenience.
The picturesque promenade by the Sarria River offers a peaceful ambiance, complemented by the hotel's spacious, comfortable and clean rooms. The proximity to the train station, just a short walk away, adds to the ease of access, making El Malecon a well-situated choice for both short and extended stays. With excellent service and facilities, this hotel is not only well-placed for the Camino but also perfect for enjoying the charming and lively surroundings of Sarria.
Breakfast
El Malecon offers a mix of experiences, especially when it comes to breakfast options. Guests frequently note that breakfast is not directly available at the hotel itself. Instead, recommendations are provided to visit nearby locations such as the Hotel Alfons IX or local spots like the bar/restaurant below the hostel and 111 km. While some guests appreciated the friendly service and good quality products at these recommended spots, others felt that the breakfast lacked variety. It can be a bit of an inconvenience for those expecting an in-house breakfast option as there is no breakfast area on the premises. However, for those on a sightseeing trip, the hotel's prime location remains a strong positive point.
Dinner
El Malecon is ideally situated for those embarking on the Camino de Santiago de Compostela with its prime location close to many restaurants and cafes that offer a good atmosphere and a variety of dining options right outside the door. Guests can enjoy excellent lunch and dinner options at nearby places such as Pulpería Luis and Roberto’s, both commended for their good value. Additionally, La Isla tapas bar just a couple of doors down comes highly recommended.
The hostel itself features marvelous amenities, including a cute, small kitchen that guests found quite charming. Views from the balconies were particularly praised with enchanting views of the river contributing to a delightful stay. The host was also noted for being lovely, adding to the overall positive experience. For those seeking diverse dining experiences, the area surrounding El Malecon offers an ideal array of restaurants and bars, ensuring there is something to suit every taste.
Rooms
The rooms at 'El Malecon' receive high praise from guests, consistently described as spacious, clean and comfortable. Many reviewers highlight the modern and well-kept decor with large windows and balconies offering lovely views of the river. The bathrooms are particularly noted for being big and equipped with excellent showers. Guests appreciate the thoughtful touches, such as provided water and spotless cleanliness. The beds are consistently mentioned as very comfortable, contributing to a restful stay.
Despite some rooms being on the smaller side, they are still characterized as cozy and neat. The hotel's location near the river and in a convenient part of the new city adds to its appeal. The staff receives accolades for their kindness and helpfulness, despite occasional language barriers.
Overall, 'El Malecon' offers bright, modern and spacious accommodations with beautiful views, well-maintained conditions and exceptional cleanliness. The combination of a great location, attentive service and comfortable, well-equipped rooms ensures a pleasant stay for visitors.
Beds
Visitors to 'El Malecon' have consistently praised the hotel's beds for their comfort. Most guests reported sleeping on very comfortable, firm mattresses and many mentioned the spaciousness of the beds as a significant highlight. The linens also received positive comments, contributing to an overall super cozy sleeping experience. However, there were a few minor issues, such as pillows falling through and occasional bed noise, but these did not significantly detract from the general consensus that 'El Malecon' provides exceptionally comfortable accommodations.
Cleanliness
Visitors to 'El Malecon' consistently praise the hotel's cleanliness, often describing it as very clean, spotless and immaculate. The facilities, including rooms and bathrooms, are highlighted for their exceptional cleanliness and modern upkeep. Many guests note the pleasant smell and well-maintained conditions throughout the hotel. The emphasis on both hygiene and modern comfort seamlessly contributes to the overall positive guest experience with clean and comfortable accommodations frequently mentioned as a standout feature. The hotel’s clean organized environment, along with its excellent location and helpful staff, makes it a highly recommended place to stay for travelers seeking a pristine and welcoming atmosphere.
Staff
'El Malecon' has garnered a plethora of positive feedback for its exceptional staff. Reviews frequently praise the kindness, professionalism and attentiveness of the team, highlighting specific individuals like Nuria and Monica for their exceptional service. Guests are quick to note how helpful and accommodating the staff members are with many mentioning the excellent communication and prompt responses from the proprietors.
The reception, in particular, receives high marks for efficiency and warmth. The reception team is described as friendly, supportive and always ready to assist with a smile. The owner and her son are repeatedly lauded for their attentive care and genuine concern for the well-being of their guests, contributing to a welcoming and hospitable atmosphere.
Overall, the staff at 'El Malecon' are celebrated for their friendliness, professionalism and dedication to providing great service, making guests feel cared for from the moment they arrive.
Wi-Fi
The WiFi experience at 'El Malecon' has received mixed opinions from guests. Many found the service reliable and enjoyed great connection during their stay with accessibility available in both rooms and hotel facilities. Some reviews mentioned that the WiFi had been improved recently and the hotel staff were noted for being extremely helpful in providing access codes and ensuring smooth communication. However, a few guests reported experiencing limited WiFi service, describing the internet as slow or not working well at times. Overall, while there were some issues, the WiFi generally met the needs of most visitors.
Accessible
El Malecon is highly praised for its accessibility and prime location, particularly by guests with disabilities. The hotel is situated by the river on the Malecón promenade, offering easy access to the Camino trail and being just a short 10-minute walk to the old town. Visitors commend the spacious shower with walk-in access and the reliable presence of an elevator, making all floors easily reachable. The hotel’s accessibility features further extend to convenient luggage storage and accessible suitcase drop-off areas, adding to the overall ease of stay.
Additionally, El Malecon's strategic location places it close to essential amenities like the train station and around-the-clock cafes for early breakfasts or late-night snacks. While most guests found access to the bathtub somewhat difficult, the availability of accessible bike storage and a launderette enhances the overall convenience for travelers. Despite minor accessibility issues, the positive attributes significantly contribute to a comfortable and accommodating experience for all guests.
Luxury
El Malecon offers a luxury experience that surpasses many 3-star hotels. The hotel rooms are designed with modern and tasteful decor, ensuring comfort and relaxation, especially after a long day of walking on the Camino. Guests appreciate thoughtful details such as provided cakes, water and even muffins in the room with some rooms featuring ice cream on the bedside table. The service is attentive, including personalized touches like bringing a tea pot to the room and a backpacks delivery service. Overall, everything is excellent, from the lovely, comfortable rooms to the great location.
No, El Malecon doesn't have any pool.
No, a spa isn't available at El Malecon.
No, El Malecon doesn't allow dogs.
No, parking facilities aren't available at El Malecon.