PALMA city HOTEL
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Summary of reviewsPALMA City Hotel in Saranda enjoys an enviable location that appeals to both leisure and business travelers. Positioned near the ferry port and close to the beach, the hotel offers excellent convenience for those arriving or departing by ferry, particularly to Corfu. The central setting allows easy access to an array of restaurants, cafes, shops and car rental services—all within walking distance. Guests frequently highlight the beautiful views of the bay from the hotel, the proximity to the bustling port and promenade and the overall convenience of exploring Saranda from this prime spot.
Rooms at the hotel are often praised for their breathtaking views, spacious designs and modern amenities. Guests appreciate the comfortable bedding, sizable showers and large, beautifully decorated balconies. The cleanliness and modernity of the rooms, as well as the daily upkeep and friendly staff, significantly enhance the overall experience. Although there are occasional mentions of rooms needing maintenance or facing noise issues, the majority of feedback is positive, emphasizing the comfort and scenic views provided by the accommodations.
The hotel staff consistently receive high marks for their friendliness and helpfulness. Guests frequently mention the professional yet warm demeanor of the team, the efficient reception staff and the attentiveness of the cleaning crew. Specific staff members, such as Roshe and Alexa, are often highlighted for their exceptional service, making guests feel especially welcomed and well cared for during their stays.
Cleanliness is another strong point for PALMA City Hotel with many guests highlighting the very clean and tidy environment throughout the property. Daily cleaning services and towel changes contribute to the well-maintained and modern appearance of the hotel. Although there are some isolated comments about inconsistencies in room hygiene and bed linen changes, the general consensus is overwhelmingly positive with guests appreciating the spotless conditions.
The outdoor pool at the hotel is widely celebrated for its large size, beautiful views of the harbor and bay and the clean, peaceful surroundings. Guests commend the well-maintained pool area and the availability of sunbeds and loungers, making it a relaxing spot to unwind. The pool is also considered suitable for families, making it an appealing feature for guests with children.
While breakfast receives mixed reviews, many guests appreciate the friendly staff and the availability of traditional Albanian cuisine with some commending the freshness and taste of the offerings. However, there are frequent comments about the limited variety and monotony of the menu, indicating room for improvement.
Parking options near the hotel are varied with some guests finding it convenient while others mention challenges in locating a spot. Multiple parking solutions are available, including street parking, secured harbor terminal parking and public parking during winter months, catering to most guests' needs.
Overall, PALMA City Hotel impresses with its prime location, modern facilities, beautiful views and welcoming staff, making it a popular choice for visitors looking to experience the best of Saranda. While there are areas for improvement, particularly in breakfast variety and Wi-Fi connectivity, the hotel’s strengths ensure a generally positive and comfortable stay.
Categories
Rooms at the hotel are often praised for their breathtaking views, spacious designs and modern amenities. Guests appreciate the comfortable bedding, sizable showers and large, beautifully decorated balconies. The cleanliness and modernity of the rooms, as well as the daily upkeep and friendly staff, significantly enhance the overall experience. Although there are occasional mentions of rooms needing maintenance or facing noise issues, the majority of feedback is positive, emphasizing the comfort and scenic views provided by the accommodations.
The hotel staff consistently receive high marks for their friendliness and helpfulness. Guests frequently mention the professional yet warm demeanor of the team, the efficient reception staff and the attentiveness of the cleaning crew. Specific staff members, such as Roshe and Alexa, are often highlighted for their exceptional service, making guests feel especially welcomed and well cared for during their stays.
Cleanliness is another strong point for PALMA City Hotel with many guests highlighting the very clean and tidy environment throughout the property. Daily cleaning services and towel changes contribute to the well-maintained and modern appearance of the hotel. Although there are some isolated comments about inconsistencies in room hygiene and bed linen changes, the general consensus is overwhelmingly positive with guests appreciating the spotless conditions.
The outdoor pool at the hotel is widely celebrated for its large size, beautiful views of the harbor and bay and the clean, peaceful surroundings. Guests commend the well-maintained pool area and the availability of sunbeds and loungers, making it a relaxing spot to unwind. The pool is also considered suitable for families, making it an appealing feature for guests with children.
While breakfast receives mixed reviews, many guests appreciate the friendly staff and the availability of traditional Albanian cuisine with some commending the freshness and taste of the offerings. However, there are frequent comments about the limited variety and monotony of the menu, indicating room for improvement.
Parking options near the hotel are varied with some guests finding it convenient while others mention challenges in locating a spot. Multiple parking solutions are available, including street parking, secured harbor terminal parking and public parking during winter months, catering to most guests' needs.
Overall, PALMA City Hotel impresses with its prime location, modern facilities, beautiful views and welcoming staff, making it a popular choice for visitors looking to experience the best of Saranda. While there are areas for improvement, particularly in breakfast variety and Wi-Fi connectivity, the hotel’s strengths ensure a generally positive and comfortable stay.
Dog Friendly Hotel
This hotel is pet-friendly, welcoming dogs of any size. Cats are also welcome. The hotel's inclusive pet policy ensures a pleasant stay for pet owners.
4-Star Hotel
Features an outdoor swimming pool and air-conditioned rooms with free Wi-Fi and a balcony. It is set right next to the beach. It offers a convenient and comfortable stay with its beachfront location and amenities.
Hotel near The Beach
Hotel for Honeymoon
Family Friendly Hotel
Romantic Hotel
Hotel with Swimming Pool
Panoramic View Pool Outdoor Pool
Hotel with Parking
Hotel with Outdoor Pool
Hotel with Panoramic View Pool
Guest Reviews
PALMA City Hotel boasts a fantastic location right in the heart of Saranda, making it an ideal base for both leisure and business travelers. Situated next to the ferry port and close to the beach, the hotel offers unparalleled convenience for guests arriving or departing by ferry, particularly those heading to Corfu. The central setting ensures that everything one might need, from restaurants and cafes to shops and car rental services, is within easy walking distance.
Guests appreciate the proximity to Saranda’s bustling port and waterfront promenade, offering beautiful views of the bay and a scenic backdrop for relaxation. The hotel’s position strikes a perfect balance—close enough to the lively city center to enjoy its amenities, yet tucked away from the noise for a tranquil stay.
Exploring the town is easy from this hub with the main promenade, public city beach and various local attractions just a short stroll away. The convenience of walking to the beach and the central location make it perfect for those looking to immerse themselves in the local scene. Additionally, the views from the rooms, terrace and pool area are often described as breathtaking, providing a scenic panorama of Saranda and its sparkling waters.
Overall, PALMA City Hotel’s prime location, combined with its modern facilities and outstanding views, offers a highly praised spot for guests looking to experience the best of Saranda.
At PALMA City Hotel, breakfast experiences vary greatly among guests with notable highlights and some areas for improvement. On the positive side, many guests appreciate the friendliness of the breakfast staff and the availability of traditional Albanian cuisine. The breakfast offerings, including omelettes and daily pancakes, have been described as delicious and some visitors mention that the food is fresh and tasty. A section of guests also enjoy a hearty breakfast with lots of options and the fact that the offerings change daily is seen as a plus.
However, there are recurring comments regarding the limited variety and monotony of the breakfast menu. Some guests feel that the options, while sufficient, are not exciting, describing them as basic or average. There is a general consensus that the breakfast could benefit from more diverse selections and higher quality ingredients. Additionally, the breakfast room received mixed reviews, where some found it beautiful and nice, while others thought it was run-down and in need of better lighting.
Another point of contention is the additional cost for certain items like good coffee or cappuccino, which some guests found disappointing. The breakfast has been described as modest, meager and in some cases, not convincing with calls for a complete overhaul to improve the overall experience.
In summary, while the breakfast at PALMA City Hotel has its commendable points, especially with friendly staff and some tasty offerings, there's clearly room for enhancing variety and quality to meet guests' expectations better.
The dinner experience at PALMA city HOTEL offers a mix of advantages and limitations. A variety of pork and halal dishes is available, catering to diverse culinary preferences. However, the hotel could benefit from expanding its food and beverage outlets or adding more restaurants to accommodate different dietary needs, especially for vegetarians and vegans who felt their preferences were not adequately respected.
While dining options within the hotel itself are somewhat limited, guests can find numerous restaurants within walking distance along the promenade, presenting an array of alternatives. On the downside, noise from the hotel's restaurants and bars at night detracts from the overall dining experience and could be bothersome.
PALMA City Hotel offers a variety of room experiences, many of which are praised for their breathtaking views and spacious designs. Guests enjoy large, modern rooms equipped with comfortable bedding and sizable showers, often mentioning the beautifully decorated interiors and massive balconies with stunning sea views. The hotel's friendly and welcoming staff further enhances the guest experience, alongside the clean and newly renovated rooms that are attended to daily.
However, some guests noted that not all rooms meet the same standard of upkeep with isolated mentions of rooms being small, dark or in need of maintenance. Issues like non-adjustable air conditioning, non-functional TVs and insufficient soundproofing were also mentioned. Despite these issues, the positive reviews highlight the beautiful views, modern furnishings and overall comfort of the rooms.
Rooms facing the street may experience some noise and a few bathrooms were described as cramped or prone to flooding. Yet, the majority of feedback emphasizes the spaciousness, cleanliness and comfort of the accommodations, making PALMA City Hotel a generally well-regarded choice for visitors seeking a blend of comfort and scenic views.
Nestled in the heart of the city, PALMA city HOTEL offers a range of sleeping arrangements that mostly receive commendations from its guests. The majority of visitors find the beds to be clean and comfortable, ensuring a good night's sleep. Guests frequently highlight the cozy and comfortable nature of the beds and many appreciate the option of two different types of pillows to choose from. The quality and comfort of the beds are often praised with descriptors like very comfy and beautiful comfortable beds and pillows featuring prominently.
However, there are occasional mentions of beds being too soft for some guests' liking and a few suggest that the mattresses could use an upgrade to enhance comfort further. Some reviews indicate that certain beds felt well-used and could benefit from replacement. Despite these few drawbacks, the general consensus is that PALMA city HOTEL provides a comforting and restful sleeping experience, making it a reliable choice for travelers seeking a cozy retreat in the city.
The PALMA City Hotel receives largely favorable remarks regarding its cleanliness. Guests frequently emphasize its very clean and tidy environment with rooms often described as clean, fresh and spotless. Daily cleaning services and consistent towel changes are mentioned as highlights, contributing to a well-maintained and modern appearance throughout the hotel. Several reviews note the cleanliness of all facilities and the elegant decor, which adds to the overall positive experience.
Despite the overwhelmingly positive feedback, a few visitors express concerns about specific aspects of the hotel's hygiene. Some reviews mention inconsistencies in room cleanliness with occasional references to rooms not being too clean or bedsheets not being changed frequently enough. Additionally, there are scattered comments about the lack of daily cleaning in certain instances. However, these issues seem less common and are overshadowed by the numerous positive mentions of cleanliness.
Overall, the PALMA City Hotel generally maintains an admirable level of cleanliness with guests appreciating the clean and modern surroundings, friendly staff and well-kept facilities.
PALMA City Hotel's staff consistently receive high marks for their friendliness and helpfulness, creating a welcoming atmosphere for guests. Many travelers commend the team for their professional yet warm demeanor, making special mentions of their polite and attentive service. Highlights include the super helpful reception staff, who are praised for their efficiency and willingness to assist with requests and the lovely cleaning staff. Particular names, such as Roshe and Alexa, stand out for going above and beyond. Additionally, the receptionist crew are often noted for their English-speaking capabilities, ensuring smooth communication. Guests frequently mention the exceptional hospitality and find the welcoming gestures priceless. While the majority marvel at the staff's kindness and efficiency, there are a few isolated incidents of less favorable interactions. Nevertheless, the general consensus celebrates the staff's commitment to providing a pleasant stay with many describing them as incredibly friendly, attentive and accommodating.
Guests at PALMA city HOTEL have had mixed experiences with the Wi-Fi offerings at the property. Some guests noted the availability of good Wi-Fi in certain areas, but many highlighted issues with poor and unstable connections, particularly in the rooms and by the pool area. The inconsistent connection quality often led to significant frustration with some guests struggling to send basic messages. The Wi-Fi network was described as slow and, in some cases, non-functional or with poor reception, indicating a potential need for investment in network management and improvements. Overall, while there were a few positive notes about the Wi-Fi, the general consensus suggests that the hotel's internet service could greatly benefit from enhancements to meet guest expectations.
The pool at PALMA city HOTEL has garnered a host of positive comments from guests who appreciate its various attributes. Visitors have praised the pool for being great, amazing, lovely and even spectacular. Its large size and beautiful view, particularly of the harbor and bay, adds considerable appeal. The swimming pool area is described as clean, peaceful and well-maintained with sufficient sunbeds available and comfortable sun loungers. Guests have noted the nice, quiet and shaded areas, making it a relaxing spot to unwind. Families will find it suitable as well with the pool often mentioned as being great for kids. Although some reviewers pointed out minor issues like insufficient pool covers and occasional lapses in cleanliness, the consensus remains overwhelmingly positive with many noting that the pool adds significantly to the hotel experience.
For travelers seeking proximity to the beach, PALMA city HOTEL offers a convenient location with a few steps or a short walk leading you directly to the shoreline. Guests have highlighted the beautiful views from rooms facing the bay, providing stunning perspectives of both the city and the mountains. The hotel is situated near a public beach and a long promenade, making it easy to enjoy leisurely strolls by the sea.
However, some guests noted that direct beach access from the hotel is lacking with gates to the beach often locked and no clearly marked paths. Additionally, amenities such as beach towels are not provided and there's a need to be cautious about the appearance and cleanliness of the nearby urban beach area.
Despite these few drawbacks, the hotel's location next to a beautiful beach area and close proximity to the ferry terminal are appreciated, allowing guests to make the most of the scenic coastal environment.
Parking at PALMA City Hotel presents a mix of experiences for guests, largely centered around its accessibility and convenience. While the hotel itself does not offer private parking, there are several alternatives nearby. Visitors can find street parking and secured parking within the harbor's terminal, which some find convenient and accommodating. Public and free parking is also an option, though it is only available during the winter months.
Guests noted that parking spaces can be limited and finding a spot on nearby streets may require some effort. For those willing to pay, the port offers a paid parking option that many found helpful, albeit more expensive and sometimes complicated if frequent car access is needed. Despite these challenges, some guests mentioned that parking was relatively easy and that lots of parking options were available close to the hotel.
Overall, while parking at PALMA City Hotel can be challenging and at times requires negotiation with the port or searching for a spot, there are sufficient parking solutions that can cater to most guests' needs.
PALMA City Hotel is generally recognized for its clean and well-maintained accommodations, meeting the standard one would expect from a four-star hotel. Guests often highlight the hotel's cleanliness and categorize it as a four-star establishment in terms of service and facilities. However, there's a common sentiment that the hotel is overpriced for the quality and amenities provided. Many guests feel that the services and standards do not justify the high price tags. Specific complaints include extra charges for certain coffee brands and dissatisfaction with the breakfast offered. Overall, despite its four-star rating, the general consensus is that the hotel's value does not align with its pricing, leaving some guests feeling it falls short of true four-star quality.
The outdoor pool at PALMA city HOTEL has received a considerable amount of praise for its various features and amenities. Guests frequently describe the pool as lovely, very nice and even sensational. The pool area itself is often referred to as nice with a sea view that enhances the overall experience. The pool is also noted to be large, clean and well-maintained.
The terrace surrounding the pool offers a shaded spot at noon and there are outdoor umbrellas available to provide additional shade. Comfortable sun loungers are positioned outside, allowing guests to relax and enjoy the pleasant surroundings. The pool area is also sheltered from the wind, which makes for a more comfortable swimming experience.
Although there are a few mentions of the pool being drained at times, the majority of the feedback highlights the enjoyment and convenience of the outdoor pool facilities. Guests do mention a small fee for towels, but this does not seem to detract from the overall positive impression.
In summary, the outdoor pool at PALMA city HOTEL stands out as a highlight for many visitors, offering a clean, well-located and comfortable space for relaxation with the added bonus of a sea view. The combination of amenities and ambiance creates a pleasant outdoor experience for guests.
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Location
Guests appreciate the proximity to Saranda’s bustling port and waterfront promenade, offering beautiful views of the bay and a scenic backdrop for relaxation. The hotel’s position strikes a perfect balance—close enough to the lively city center to enjoy its amenities, yet tucked away from the noise for a tranquil stay.
Exploring the town is easy from this hub with the main promenade, public city beach and various local attractions just a short stroll away. The convenience of walking to the beach and the central location make it perfect for those looking to immerse themselves in the local scene. Additionally, the views from the rooms, terrace and pool area are often described as breathtaking, providing a scenic panorama of Saranda and its sparkling waters.
Overall, PALMA City Hotel’s prime location, combined with its modern facilities and outstanding views, offers a highly praised spot for guests looking to experience the best of Saranda.
Breakfast
However, there are recurring comments regarding the limited variety and monotony of the breakfast menu. Some guests feel that the options, while sufficient, are not exciting, describing them as basic or average. There is a general consensus that the breakfast could benefit from more diverse selections and higher quality ingredients. Additionally, the breakfast room received mixed reviews, where some found it beautiful and nice, while others thought it was run-down and in need of better lighting.
Another point of contention is the additional cost for certain items like good coffee or cappuccino, which some guests found disappointing. The breakfast has been described as modest, meager and in some cases, not convincing with calls for a complete overhaul to improve the overall experience.
In summary, while the breakfast at PALMA City Hotel has its commendable points, especially with friendly staff and some tasty offerings, there's clearly room for enhancing variety and quality to meet guests' expectations better.
Dinner
While dining options within the hotel itself are somewhat limited, guests can find numerous restaurants within walking distance along the promenade, presenting an array of alternatives. On the downside, noise from the hotel's restaurants and bars at night detracts from the overall dining experience and could be bothersome.
Rooms
However, some guests noted that not all rooms meet the same standard of upkeep with isolated mentions of rooms being small, dark or in need of maintenance. Issues like non-adjustable air conditioning, non-functional TVs and insufficient soundproofing were also mentioned. Despite these issues, the positive reviews highlight the beautiful views, modern furnishings and overall comfort of the rooms.
Rooms facing the street may experience some noise and a few bathrooms were described as cramped or prone to flooding. Yet, the majority of feedback emphasizes the spaciousness, cleanliness and comfort of the accommodations, making PALMA City Hotel a generally well-regarded choice for visitors seeking a blend of comfort and scenic views.
Beds
However, there are occasional mentions of beds being too soft for some guests' liking and a few suggest that the mattresses could use an upgrade to enhance comfort further. Some reviews indicate that certain beds felt well-used and could benefit from replacement. Despite these few drawbacks, the general consensus is that PALMA city HOTEL provides a comforting and restful sleeping experience, making it a reliable choice for travelers seeking a cozy retreat in the city.
Cleanliness
Despite the overwhelmingly positive feedback, a few visitors express concerns about specific aspects of the hotel's hygiene. Some reviews mention inconsistencies in room cleanliness with occasional references to rooms not being too clean or bedsheets not being changed frequently enough. Additionally, there are scattered comments about the lack of daily cleaning in certain instances. However, these issues seem less common and are overshadowed by the numerous positive mentions of cleanliness.
Overall, the PALMA City Hotel generally maintains an admirable level of cleanliness with guests appreciating the clean and modern surroundings, friendly staff and well-kept facilities.
Staff
Wi-Fi
Pool
Beach
However, some guests noted that direct beach access from the hotel is lacking with gates to the beach often locked and no clearly marked paths. Additionally, amenities such as beach towels are not provided and there's a need to be cautious about the appearance and cleanliness of the nearby urban beach area.
Despite these few drawbacks, the hotel's location next to a beautiful beach area and close proximity to the ferry terminal are appreciated, allowing guests to make the most of the scenic coastal environment.
Parking
Guests noted that parking spaces can be limited and finding a spot on nearby streets may require some effort. For those willing to pay, the port offers a paid parking option that many found helpful, albeit more expensive and sometimes complicated if frequent car access is needed. Despite these challenges, some guests mentioned that parking was relatively easy and that lots of parking options were available close to the hotel.
Overall, while parking at PALMA City Hotel can be challenging and at times requires negotiation with the port or searching for a spot, there are sufficient parking solutions that can cater to most guests' needs.
4 Star
Outdoor Pool
The terrace surrounding the pool offers a shaded spot at noon and there are outdoor umbrellas available to provide additional shade. Comfortable sun loungers are positioned outside, allowing guests to relax and enjoy the pleasant surroundings. The pool area is also sheltered from the wind, which makes for a more comfortable swimming experience.
Although there are a few mentions of the pool being drained at times, the majority of the feedback highlights the enjoyment and convenience of the outdoor pool facilities. Guests do mention a small fee for towels, but this does not seem to detract from the overall positive impression.
In summary, the outdoor pool at PALMA city HOTEL stands out as a highlight for many visitors, offering a clean, well-located and comfortable space for relaxation with the added bonus of a sea view. The combination of amenities and ambiance creates a pleasant outdoor experience for guests.
Yes, PALMA city HOTEL has pool(s) that belong to one or more of the following categories: Panoramic View Pool, Outdoor Pool.
No, a spa isn't available at PALMA city HOTEL.
Yes, PALMA city HOTEL welcomes dogs.
Yes, parking facilities are available at PALMA city HOTEL.
No, PALMA city HOTEL doesn't have a gym.
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