Pino Nature Hotel, BW Premier Collection
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Summary of reviewsPino Nature Hotel, BW Premier Collection, is nestled in the breathtakingly scenic Trebevic Mountain, offering an idyllic retreat among nature while being conveniently close to Sarajevo's city center and historic old town. The hotel is highly praised for its serene environment, perfect for both relaxation and adventure, featuring numerous hiking and biking trails and proximity to a cable car that provides easy access to explore Sarajevo.
The hotel's ambiance and decor contribute to a comfortable and inviting atmosphere with guests consistently complimenting the cleanliness of the rooms and the friendliness of the staff. The staff, often mentioned by name, are noted for their exceptional service, enhancing the overall guest experience significantly. The rooms are spacious, well-furnished and offer stunning views, creating a warm and visually appealing retreat with elegant and cozy interiors.
Many guests enjoy the rich and diverse breakfast buffet, which is lauded for its freshness and variety, although some suggest a need for more healthy options and international cuisines. Dinner receives mixed reviews with some guests finding the food delicious and of high quality, while others note it as expensive with sometimes smaller portions. The restaurant staff's excellent service is frequently commended.
The hotel's amenities such as the spa, pool, gym and parking also garner mixed feedback. The spa, while praised for its inclusion in the stay and clean facilities, faces criticism for its temperature and limited amenities. Similarly, the pool is highlighted for being clean and relaxing, though sometimes too cold. The fitness center is noted for being small with outdated equipment. Parking is appreciated for its ample space and security, although some guests experience challenges with finding spots.
Despite a few minor issues, Pino Nature Hotel, BW Premier Collection, stands out as a top choice for travelers seeking a harmonious blend of comfort, natural beauty and convenience. Its exceptional setting, friendly staff and overall value make it a welcoming retreat for nature enthusiasts and those looking to explore the rich cultural offerings of Sarajevo.
Categories
The hotel's ambiance and decor contribute to a comfortable and inviting atmosphere with guests consistently complimenting the cleanliness of the rooms and the friendliness of the staff. The staff, often mentioned by name, are noted for their exceptional service, enhancing the overall guest experience significantly. The rooms are spacious, well-furnished and offer stunning views, creating a warm and visually appealing retreat with elegant and cozy interiors.
Many guests enjoy the rich and diverse breakfast buffet, which is lauded for its freshness and variety, although some suggest a need for more healthy options and international cuisines. Dinner receives mixed reviews with some guests finding the food delicious and of high quality, while others note it as expensive with sometimes smaller portions. The restaurant staff's excellent service is frequently commended.
The hotel's amenities such as the spa, pool, gym and parking also garner mixed feedback. The spa, while praised for its inclusion in the stay and clean facilities, faces criticism for its temperature and limited amenities. Similarly, the pool is highlighted for being clean and relaxing, though sometimes too cold. The fitness center is noted for being small with outdated equipment. Parking is appreciated for its ample space and security, although some guests experience challenges with finding spots.
Despite a few minor issues, Pino Nature Hotel, BW Premier Collection, stands out as a top choice for travelers seeking a harmonious blend of comfort, natural beauty and convenience. Its exceptional setting, friendly staff and overall value make it a welcoming retreat for nature enthusiasts and those looking to explore the rich cultural offerings of Sarajevo.
Luxury Hotel
Situated on Olympic mountain Trebevic, this hotel offers modern and luxurious facilities with a spa center, indoor pool, sauna, steam bath, and massage services. It provides a tranquil escape with beautiful natural surroundings and is a short drive from Sarajevo's center. The hotel also has a restaurant and options for families.
Hotel for Honeymoon
This hotel offers a tranquil retreat with specially decorated themes and settings catered to couples. It features a luxury spa, spacious suites with panoramic views, and modern interior design that brings nature indoors. The hotel is located on Trebević Mountain, offering a serene environment.
Hotel with Spa
The hotel offers spacious and comfortable rooms, contributing to a relaxing spa experience. It is a highly-rated option for those seeking a nature-focused retreat.
Family Friendly Hotel
Located on Trebevic, this hotel's 'Nature' focus and BW Premier Collection status suggest good quality and potential for outdoor activities suitable for families. Its setting offers a relaxing environment away from the city center.
Romantic Hotel
Located on Trebević Mountain near Sarajevo, this hotel offers spectacular panoramic views and a luxury nature retreat. The modern interior design, extensive spa, and serene environment make it perfect for couples seeking relaxation and natural beauty. Its secluded location and amenities provide an intimate experience.
Business Hotel
Offers good value and includes necessary facilities for corporate guests. Its overall ambiance is conducive to business with suites specifically tailored for business needs and reception services that cater adequately to business travelers. Fast internet speed is an additional highlight.
Accessible Hotel
Pino Nature Hotel is wheelchair accessible and features an elevator. It offers 20 accessible rooms equipped with walk-in showers and lowered vanity areas. Facilities for disabled guests and wheelchair accessible parking are also available.
Hotel with Gym
As part of the BW Premier Collection, Pino Nature Hotel offers a fitness center. The gym likely features modern equipment and a serene environment, ideal for a refreshing workout experience.
4-Star Hotel
Located in a natural setting, this hotel provides a tranquil retreat with well-appointed rooms and excellent facilities. Its serene environment and high-quality service ensure a relaxing and rejuvenating experience.
Hotel with Indoor Pool
Located on Trebević Mountain, Pino Nature Hotel features an indoor pool as part of its spa center. The hotel is Halal certified, alcohol-free, and offers ladies-only and private-hire options for the indoor pool. There is also a separate children's swimming area.
Hotel with Heated Pool
Located on Trebević Mountain, this hotel offers an indoor heated pool, a 23-yard long swimming pool, spa facilities, and saunas, with options for ladies-only and private-hire pool access.
Hotel with Swimming Pool
Heated Pool Indoor Pool
Hotel with Parking
Guest Reviews
Nestled in the heart of Trebevic Mountain, Pino Nature Hotel offers an idyllic retreat surrounded by stunning natural beauty. The hotel's prime location provides an extraordinary blend of tranquility and accessibility, being just 15 minutes away from the bustling Sarajevo city center and its historic old town. It sits amidst a forest, offering a serene environment perfect for those looking to escape the city hustle while staying close to modern conveniences.
Guests consistently rave about the breathtaking scenery, highlighting the abundance of hiking and biking trails that cater to all levels of outdoor enthusiasts. The proximity to a cable car allows for easy and scenic access to Sarajevo, making it convenient for visitors to explore the city's rich cultural offerings and return to the peaceful mountain haven.
The hotel's ambiance and decor are often praised, contributing to a comfortable and inviting atmosphere. Clean rooms, friendly staff and a high standard of facilities complement the picturesque setting. The surrounding nature is particularly enchanting, described as resembling an enchanted forest and the air quality is notably better compared to the urban environment below.
Perfect for both summer hikes and winter sports, the hotel also offers stunning views of the Sarajevo skyline and close proximity to the ski areas of Jahorina. Guests appreciate the peaceful environment, the opportunity for various mountain excursions and the overall value for money.
Whether looking for a relaxing nature retreat or a base to explore the region, Pino Nature Hotel stands out as a top choice for travelers seeking a harmonious blend of comfort, convenience and natural beauty.
The breakfast experience at Pino Nature Hotel, BW Premier Collection, is generally very positive with guests frequently praising its variety, freshness and deliciousness. Many highlight that the buffet is rich and diverse, offering an abundant selection with local specialties that cater to different tastes. Most reviews label the breakfast as exceptional with descriptors such as plentiful, tasty and worth taking.
Guests often note the great selection of breakfast items, especially pastries and scrambled eggs and appreciate the attention to detail with separate utensils for each dish. Additionally, a recurring mention is the stunning view enjoyed while dining, enhancing the breakfast experience.
However, some guests feel that the breakfast could use more variety, expressing that the offerings can become monotonous if staying multiple days. There are also occasional remarks about the breakfast being limited to standard items like eggs, sausages and meats with calls for more healthy options and international cuisines.
A few reviews point out that the breakfast is not included in the stay and mention its price can be on the higher side, which might not always be seen as worth the cost. Despite these minor criticisms, the overwhelming consensus is that the breakfast at Pino Nature Hotel is of high quality, delicious and an overall pleasant start to the day.
Dinner at Pino Nature Hotel, BW Premier Collection, receives a mix of positive and negative feedback from its guests. Many reviews praise the restaurant, describing the food as amazing with excellent dishes like the locally made raspberry juice, ispod sača and klepe. The food quality is often highlighted as fantastic, exceptional and delicious, creating an enjoyable dining experience that guests often look forward to.
However, there are some critiques worth noting. While the food generally receives high marks, some guests find it to be quite expensive relative to local standards and other hotels. The portions served are also reported to be on the smaller side. Additionally, some specific dishes like scrambled eggs and steak have received less favorable comments with instances of eggshells in the eggs and steaks being described as awful.
The menu's variety is another recurring point of feedback with several reviews suggesting that it could be richer and more diverse to cater to different nationalities. There are also mentions of long wait times for food and limited choices on the menu with some guests experiencing disappointment with specific meals, such as burnt tuna pizza and a strange-tasting burger.
On the positive side, the restaurant staff receive commendations for their excellent service, contributing to an overall pleasant dining atmosphere. Many guests appreciate the fantastic breakfast buffet and recommend trying the superb pizza. Despite some of the negative points, the restaurant's delicious cuisine and high-quality service make it a good option for dining at the hotel.
The rooms at Pino Nature Hotel, BW Premier Collection, are consistently praised for their spaciousness, elegant decor and beautiful natural style. Many guests appreciate the large, clean and comfortable rooms, often highlighting features like large windows with stunning views and cozy, tastefully designed interiors. The beds are comfortable and the rooms are well-equipped, ensuring a pleasant stay. Guests find the furnishings elegant and the architecture fittingly complements the surrounding mountain environment. Families can also enjoy special children’s packages. However, some minor issues were noted, such as occasional lapses in room cleaning, the absence of air conditioning in some rooms and certain maintenance needs like shower head problems and sticking doors. Despite these occasional drawbacks, the overall consensus is that the rooms provide a warm, comfortable and visually appealing retreat with many guests finding their stay highly satisfying and memorable.
Guests at Pino Nature Hotel, BW Premier Collection, had mixed opinions about the beds. Many found them to be very comfortable, including large king-size beds and spacious setups, making for a cozy and restful stay. Some reviews highlighted that the comfort was amazing and the beds were big and well-suited for a good night's sleep. Others appreciated the soft cushions and bed sheets, emphasizing that comfortable beds were a key feature of their stay.
However, a significant number of guests also pointed out issues with the beds. Some found them to be hard and uncomfortable with mattresses that squeaked or creaked with movement. There were also mentions of single beds being too small and unsuitable for adults and some bedding being tired or not clean. Additional concerns included the small size of bed blankets and uncomfortable pillows. These criticisms were balanced by the many positive remarks, leaving a mixed but informative impression for future visitors.
Pino Nature Hotel, BW Premier Collection consistently receives high marks for its cleanliness, which many guests find to be at an impressive level. The hotel overall, including the rooms and shared spaces, is frequently described as very clean, comfortable and tidy. The rooms are noted for being spacious and well-furnished with many guests highlighting the spotless condition upon their arrival.
However, not all experiences are without fault; some guests remarked on subpar cleaning of specific areas, such as bathrooms with cobwebs or dusty shelves. There were also occasional mentions of broken fixtures like sofa beds and dirty curtains, which detracted from the overall experience. Cleaning services were sometimes irregular with room sound isolation issues and infrequent room cleaning noted.
Despite these few inconsistencies, most reviews reaffirm the hotel's dedication to cleanliness, making it a comfortable and hygienic choice for a stay surrounded by nature. With modern design aspects and friendly staff adding to the appeal, Pino Nature Hotel remains a well-regarded destination for many travelers.
The staff at Pino Nature Hotel, BW Premier Collection, receives an overwhelmingly positive reception from guests. Several reviewers noted the exceptional friendliness and helpfulness of the staff, often mentioning specific employees like Ayla, Alma, Eliza, Nick, Mario and Dino by name for their outstanding service. Many guests remarked on the staff's readiness to go above and beyond in providing assistance, whether offering detailed recommendations for local attractions or accommodating special requests.
The reception team, led by individuals such as Alma and Dino, has been highlighted for their welcoming and professional demeanor. Waiters and other service personnel within the hotel, including those at the restaurant, pool and entrance, consistently presented themselves as courteous and accommodating, contributing significantly to the overall pleasant experience.
Despite a few isolated reports of unfriendliness and unavailability at certain times, the general consensus is that the hotel staff excels in making guests feel comfortable and well-cared-for. Reviews suggest that the staff's kindness, politeness and eagerness to assist create a warm and inviting atmosphere, significantly enhancing the overall guest experience at the hotel. The exemplary hospitality and professionalism of the staff stand out as defining features of the Pino Nature Hotel.
At Pino Nature Hotel, BW Premier Collection, guests can enjoy complimentary WiFi access throughout the property. While some visitors have mentioned that the WiFi connection was very good and praised its fast speed, feedback on the overall WiFi experience varies. Several guests noted that the internet connection was unstable and faced occasional disconnections. Others mentioned poor signal strength, particularly on the top floor and in specific rooms, such as the lower room of the suite, where reception was unavailable. Though WiFi is freely available across the hotel, there is a clear need for improvements to ensure a more consistent and reliable connection for all guests.
The Pino Nature Hotel, BW Premier Collection, offers a mixed experience when it comes to its spa facilities. Many guests appreciated that the spa, including the sauna, was included in the price, providing an added value. The on-site massage services were frequently praised for their excellence and very enjoyable nature. The spa area itself was noted to be clean and working with some guests finding the pool and sauna areas to be amazing.
However, there were quite a few disappointments reported. The spa amenities were often described as minimal and several guests found the facilities to be outdated. Problems with the temperature were a common issue; both the pool and the sauna were mentioned as being too cold for comfort. Additionally, the lack of a jacuzzi or steam room left some guests feeling that the wellness offerings could be expanded.
The overall sentiment suggests that while the spa area holds potential and serves as a valuable addition to the hotel stay, certain improvements, particularly in terms of temperature regulation and facility updates, could significantly enhance the guest experience. The generally friendly staff and the cleanliness of the spa did leave a positive impression on many visitors.
The fitness facilities at Pino Nature Hotel, BW Premier Collection offer a sporty vibe; however, they have received mixed feedback from guests. The gym is generally noted for being small with old and poorly maintained equipment. Many guests felt that the machines available were more suited for endurance training rather than strength training and suggested that more equipment should be included. Despite the open area and the gym being available for free, some visitors commented that the facilities could have been better. The fitness center, although present, was described as subpar and lacking essential components like functional equipment and free weights. Overall, while the gym is a convenient feature for guests looking to maintain their fitness routine, it could benefit from some updates and enhancements to meet higher standards.
Pino Nature Hotel, BW Premier Collection, has garnered mixed reviews regarding its swimming facilities. Guests frequently highlight the presence of a clean and well-maintained pool with many describing it as large, beautiful and relaxing. The hotel's pool is a significant attraction, often noted as a pleasant area complemented by warm temperatures and various amenities.
However, several guests experienced issues with the pool temperature, frequently describing it as cold, which impacted their ability to enjoy the facility. Some also reported that the pool area can sometimes fall below expectations with occasional complaints about it being small or not entirely clean. The pool's schedule and availability can be restrictive with mentions of it being closed early or even for several days for cleaning.
Despite the occasional negatives, many reviews praise the overall pool experience, emphasizing it as a cherry on top of the hotel's amenities. Overall, while the pool at Pino Nature Hotel has its highs and lows, it remains a standout feature for many guests.
Parking at Pino Nature Hotel, BW Premier Collection, elicits mixed feelings among guests. On the positive side, numerous reviews commend the hotel for having ample parking space, especially during the night. The presence of free parking is frequently highlighted and the valet service adds a touch of convenience for those who prefer not to park their own vehicles. The secure and nicely arranged parking area further reassures guests about the safety of their vehicles.
Nevertheless, there are several concerns. Some guests mention that the hotel's parking is not always convenient with difficulties in finding a parking spot and limited slots for residents being notable issues. In addition, there is mention of the absence of proper hotel parking with only external or street parking options available. Despite these challenges, the parking is generally perceived as reliable and the presence of a reliable taxi system mitigates the hotel's somewhat remote location, making it a viable option for those with a car.
Pino Nature Hotel, BW Premier Collection, is an excellent choice for families seeking a kid-friendly getaway. The hotel has garnered an impressive reputation for its family-focused amenities and activities that cater to both young children and older kids. Many guests describe it as a super kid-friendly environment, making it a great place for family vacations.
The hotel is particularly welcoming to families with small children and babies, providing comfortable and suitable accommodations such as small pallet beds for kids to sleep on. The spacious kids' club and various playground facilities ensure that children of all ages have plenty to enjoy. The children's playgrounds and kids' park, even featuring family-friendly animals, have been popular highlights among visiting families.
Beyond playgrounds, there are numerous other amenities and activities available around the hotel that keep both children and teenagers entertained. Families have appreciated the beautiful amenities specifically designed for younger guests, although it’s worth noting that there were mentions of some minor issues, such as damages in the kids' playing area which led to minor injuries.
Despite the infrequent drawbacks, most families have found the hotel to be an ideal and highly recommended spot for a family-friendly vacation, making it a comfortable and enjoyable experience for all ages.
The Pino Nature Hotel, BW Premier Collection, boasts a contemporary and luxurious ambiance, making it highly recommended by guests. Reflecting its four-star rating, the design and overall quality have garnered positive feedback. The hotel's brilliant and fantastic design, alongside its modern touches, significantly contribute to its high esteem.
Visitors consistently highlight the serene location, offering luxury amidst nature. The services rendered are consistent with a four-star experience, ensuring a level of comfort and quality expected at this rating. The property is generally praised for its luxurious feel with guests recommending it based on their enjoyable stays.
However, some reviews did point out areas needing maintenance and commented on the disparity between the hotel's price and its luxury standards. A few guests also mentioned that the price-performance ratio did not align with their expectations for a four-star hotel and noted the absence of amenities such as a complementary coffee and tea bar with water kettle or coffee machine, which they felt should be standard at this rating.
Overall, the Pino Nature Hotel holds a solid reputation for delivering a luxurious experience deserving of its stars, particularly emphasized by its design and ambiance. It's worth considering for those seeking modern luxury in a picturesque setting, notwithstanding some disparities in price and expected amenities for a four-star establishment.
Pino Nature Hotel, BW Premier Collection, is well-regarded as a solid choice for business travelers. The hotel offers good value and includes necessary facilities for corporate guests. Its overall ambiance is conducive to business with suites specifically tailored for business needs and reception services that cater adequately to business travelers. Fast internet speed is an additional highlight, making it easier for professionals to stay connected and productive. While the hotel has received positive remarks about its business facilities, it may not be ideal for every business stay, but it largely provides amenities that support business travels effectively.
Pino Nature Hotel, BW Premier Collection, is noted for its good accessibility, especially considering its mountain location. Guests have found it easy to access, particularly by taxi from the city center. The hotel incorporates features like accessibility lifts, ensuring that all areas are generally accessible. However, some reviews mention issues with accessible paths and a lack of specific adaptations, indicating room for improvement in catering to guests with disabilities. The presence of a bidet in the bathroom was also highlighted in the feedback. Overall, accessibility is manageable, although the unique setting may pose some challenges.
The heated pool at Pino Nature Hotel, BW Premier Collection receives mixed reviews with many guests appreciating its warmth and cozy atmosphere. It's often highlighted as a key feature of the hotel's wellness services, making for a comfortable swimming experience. Some reviews, however, mention issues with the pool's maintenance and temperature, suggesting there is room for improvement. At times, the pool is associated with the sauna, enhancing the overall relaxation experience. There are a few critical notes about the pool being closed for maintenance, which affected some stays. Despite these occasional drawbacks, the hotel’s well-heated pool remains a valued amenity for guests.
The indoor pool at Pino Nature Hotel, BW Premier Collection, is frequently praised by guests for its cleanliness and overall quality. Described as both large and operational, the pool offers a spacious area for relaxation. Guests also highlight the presence of two saunas that complement the swimming experience, making the amenities even more enjoyable. Some reviews mention that there have been issues with the pool temperature, but overall, the pool and sauna facilities are considered amazing by visitors.
Pino Nature Hotel, part of the BW Premier Collection, emerges as a prime choice for honeymooners seeking a tranquil retreat. The hotel clearly places emphasis on honeymooners with many guests appreciating the specially decorated themes and settings catered to couples on their romantic journey. The mention of a Honeymoon suite and the readiness to prepare rooms to suit honeymoon needs highlights the hotel's commitment to creating memorable experiences for newlyweds. Guests frequently recommend this hotel for honeymoon stays, indicating its suitability for such a special occasion. Overall, Pino Nature Hotel seems to offer an idyllic setting and thoughtful services for those celebrating their new beginnings.
Located amidst the tranquility of nature, Pino Nature Hotel, BW Premier Collection, provides an idyllic setting for a romantic retreat. With its well-designed rooms tailored specifically for romantic holidays, this cozy and romantic hotel exudes a calm, peaceful atmosphere ideal for couples and honeymooners. Guests are treated to spacious accommodations that offer a quiet, relaxed and luxurious ambiance, ensuring a comfortable and serene experience.
The hotel's setting offers stunning views that enhance its peaceful and romantic vibe, making it a perfect choice for those looking to escape into a romantic haven. The overall ambiance and accommodations are designed to create a very cozy and loving environment, making it an excellent spot for couples wanting to renew their bond. This romantic resort, nestled close to nature, is highly recommended for couples seeking a romantic getaway or a tranquil honeymoon destination.
Location Show Map
Location
Guests consistently rave about the breathtaking scenery, highlighting the abundance of hiking and biking trails that cater to all levels of outdoor enthusiasts. The proximity to a cable car allows for easy and scenic access to Sarajevo, making it convenient for visitors to explore the city's rich cultural offerings and return to the peaceful mountain haven.
The hotel's ambiance and decor are often praised, contributing to a comfortable and inviting atmosphere. Clean rooms, friendly staff and a high standard of facilities complement the picturesque setting. The surrounding nature is particularly enchanting, described as resembling an enchanted forest and the air quality is notably better compared to the urban environment below.
Perfect for both summer hikes and winter sports, the hotel also offers stunning views of the Sarajevo skyline and close proximity to the ski areas of Jahorina. Guests appreciate the peaceful environment, the opportunity for various mountain excursions and the overall value for money.
Whether looking for a relaxing nature retreat or a base to explore the region, Pino Nature Hotel stands out as a top choice for travelers seeking a harmonious blend of comfort, convenience and natural beauty.
Breakfast
Guests often note the great selection of breakfast items, especially pastries and scrambled eggs and appreciate the attention to detail with separate utensils for each dish. Additionally, a recurring mention is the stunning view enjoyed while dining, enhancing the breakfast experience.
However, some guests feel that the breakfast could use more variety, expressing that the offerings can become monotonous if staying multiple days. There are also occasional remarks about the breakfast being limited to standard items like eggs, sausages and meats with calls for more healthy options and international cuisines.
A few reviews point out that the breakfast is not included in the stay and mention its price can be on the higher side, which might not always be seen as worth the cost. Despite these minor criticisms, the overwhelming consensus is that the breakfast at Pino Nature Hotel is of high quality, delicious and an overall pleasant start to the day.
Dinner
However, there are some critiques worth noting. While the food generally receives high marks, some guests find it to be quite expensive relative to local standards and other hotels. The portions served are also reported to be on the smaller side. Additionally, some specific dishes like scrambled eggs and steak have received less favorable comments with instances of eggshells in the eggs and steaks being described as awful.
The menu's variety is another recurring point of feedback with several reviews suggesting that it could be richer and more diverse to cater to different nationalities. There are also mentions of long wait times for food and limited choices on the menu with some guests experiencing disappointment with specific meals, such as burnt tuna pizza and a strange-tasting burger.
On the positive side, the restaurant staff receive commendations for their excellent service, contributing to an overall pleasant dining atmosphere. Many guests appreciate the fantastic breakfast buffet and recommend trying the superb pizza. Despite some of the negative points, the restaurant's delicious cuisine and high-quality service make it a good option for dining at the hotel.
Rooms
Beds
However, a significant number of guests also pointed out issues with the beds. Some found them to be hard and uncomfortable with mattresses that squeaked or creaked with movement. There were also mentions of single beds being too small and unsuitable for adults and some bedding being tired or not clean. Additional concerns included the small size of bed blankets and uncomfortable pillows. These criticisms were balanced by the many positive remarks, leaving a mixed but informative impression for future visitors.
Cleanliness
However, not all experiences are without fault; some guests remarked on subpar cleaning of specific areas, such as bathrooms with cobwebs or dusty shelves. There were also occasional mentions of broken fixtures like sofa beds and dirty curtains, which detracted from the overall experience. Cleaning services were sometimes irregular with room sound isolation issues and infrequent room cleaning noted.
Despite these few inconsistencies, most reviews reaffirm the hotel's dedication to cleanliness, making it a comfortable and hygienic choice for a stay surrounded by nature. With modern design aspects and friendly staff adding to the appeal, Pino Nature Hotel remains a well-regarded destination for many travelers.
Staff
The reception team, led by individuals such as Alma and Dino, has been highlighted for their welcoming and professional demeanor. Waiters and other service personnel within the hotel, including those at the restaurant, pool and entrance, consistently presented themselves as courteous and accommodating, contributing significantly to the overall pleasant experience.
Despite a few isolated reports of unfriendliness and unavailability at certain times, the general consensus is that the hotel staff excels in making guests feel comfortable and well-cared-for. Reviews suggest that the staff's kindness, politeness and eagerness to assist create a warm and inviting atmosphere, significantly enhancing the overall guest experience at the hotel. The exemplary hospitality and professionalism of the staff stand out as defining features of the Pino Nature Hotel.
Wi-Fi
Spa
However, there were quite a few disappointments reported. The spa amenities were often described as minimal and several guests found the facilities to be outdated. Problems with the temperature were a common issue; both the pool and the sauna were mentioned as being too cold for comfort. Additionally, the lack of a jacuzzi or steam room left some guests feeling that the wellness offerings could be expanded.
The overall sentiment suggests that while the spa area holds potential and serves as a valuable addition to the hotel stay, certain improvements, particularly in terms of temperature regulation and facility updates, could significantly enhance the guest experience. The generally friendly staff and the cleanliness of the spa did leave a positive impression on many visitors.
Gym
Pool
However, several guests experienced issues with the pool temperature, frequently describing it as cold, which impacted their ability to enjoy the facility. Some also reported that the pool area can sometimes fall below expectations with occasional complaints about it being small or not entirely clean. The pool's schedule and availability can be restrictive with mentions of it being closed early or even for several days for cleaning.
Despite the occasional negatives, many reviews praise the overall pool experience, emphasizing it as a cherry on top of the hotel's amenities. Overall, while the pool at Pino Nature Hotel has its highs and lows, it remains a standout feature for many guests.
Parking
Nevertheless, there are several concerns. Some guests mention that the hotel's parking is not always convenient with difficulties in finding a parking spot and limited slots for residents being notable issues. In addition, there is mention of the absence of proper hotel parking with only external or street parking options available. Despite these challenges, the parking is generally perceived as reliable and the presence of a reliable taxi system mitigates the hotel's somewhat remote location, making it a viable option for those with a car.
Family
The hotel is particularly welcoming to families with small children and babies, providing comfortable and suitable accommodations such as small pallet beds for kids to sleep on. The spacious kids' club and various playground facilities ensure that children of all ages have plenty to enjoy. The children's playgrounds and kids' park, even featuring family-friendly animals, have been popular highlights among visiting families.
Beyond playgrounds, there are numerous other amenities and activities available around the hotel that keep both children and teenagers entertained. Families have appreciated the beautiful amenities specifically designed for younger guests, although it’s worth noting that there were mentions of some minor issues, such as damages in the kids' playing area which led to minor injuries.
Despite the infrequent drawbacks, most families have found the hotel to be an ideal and highly recommended spot for a family-friendly vacation, making it a comfortable and enjoyable experience for all ages.
4 Star
Visitors consistently highlight the serene location, offering luxury amidst nature. The services rendered are consistent with a four-star experience, ensuring a level of comfort and quality expected at this rating. The property is generally praised for its luxurious feel with guests recommending it based on their enjoyable stays.
However, some reviews did point out areas needing maintenance and commented on the disparity between the hotel's price and its luxury standards. A few guests also mentioned that the price-performance ratio did not align with their expectations for a four-star hotel and noted the absence of amenities such as a complementary coffee and tea bar with water kettle or coffee machine, which they felt should be standard at this rating.
Overall, the Pino Nature Hotel holds a solid reputation for delivering a luxurious experience deserving of its stars, particularly emphasized by its design and ambiance. It's worth considering for those seeking modern luxury in a picturesque setting, notwithstanding some disparities in price and expected amenities for a four-star establishment.
Business
Accessible
Heated Pool
Indoor Pool
Honeymoon
Romantic
The hotel's setting offers stunning views that enhance its peaceful and romantic vibe, making it a perfect choice for those looking to escape into a romantic haven. The overall ambiance and accommodations are designed to create a very cozy and loving environment, making it an excellent spot for couples wanting to renew their bond. This romantic resort, nestled close to nature, is highly recommended for couples seeking a romantic getaway or a tranquil honeymoon destination.
Yes, Pino Nature Hotel, BW Premier Collection has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
Yes, a spa is available at Pino Nature Hotel, BW Premier Collection.
No, Pino Nature Hotel, BW Premier Collection doesn't allow dogs.
Yes, parking facilities are available at Pino Nature Hotel, BW Premier Collection.
Yes, Pino Nature Hotel, BW Premier Collection has a gym.
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