Ilha Porchat Hotel
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Summary of reviewsIlha Porchat Hotel, situated in the heart of São Vicente, is largely praised for its exceptional location and stunning views. Guests appreciate the hotel's proximity to numerous beaches such as Itararé and Milionários, as well as essential amenities like supermarkets, restaurants and entertainment venues. The picturesque setting provides breathtaking panoramas of São Vicente Bay, making it an ideal spot for relaxation and taking in sunsets. While some concerns about safety and occasional musty smells in elevators are noted, the overall sentiment towards the location remains overwhelmingly positive.
The hotel's breakfast is frequently lauded for its delicious variety and presentation, featuring fresh fruits, breads and lactose-free options. Despite some critiques suggesting that more diverse choices and fresher ingredients could enhance the experience, most guests find the breakfast to be plentiful, tasty and satisfying. The attractive breakfast area with its clean and pleasant atmosphere adds to the positive dining experience.
Dinner offerings at Ilha Porchat Hotel receive generally favorable reviews with many guests praising the delicious and varied food, particularly the pizzas and local dishes. Although some diners note high prices and occasional lapses in service, the restaurant's cozy atmosphere and fair-priced menu contribute to enjoyable dining experiences.
Rooms at the hotel evoke mixed reactions. Many guests commend the ocean views and overall cleanliness with some rooms being recently renovated to provide a cozy environment. However, there are mentions of outdated decor, musty odors and noisy air conditioning in some older rooms. Ongoing renovation efforts show promise, but improvements are still needed to meet all guests' expectations.
Cleanliness across the hotel receives commendations with guests frequently highlighting the well-maintained rooms and common areas. However, some reviews point out specific issues like mold and musty smells in a few rooms, indicating inconsistencies in cleaning standards. Despite these concerns, the hotel staff often receive praise for their diligence and attention to hygiene.
The staff at Ilha Porchat Hotel are consistently praised for their friendly, attentive and helpful service. Specific employees, such as those at the pool bar and reception, are recognized for their exceptional hospitality, greatly enhancing the overall guest experience. While there are occasional mentions of lapses in service, the staff's commitment to providing excellent customer service is a standout feature of the hotel.
Free WiFi at the hotel garners mixed reviews. Some guests report a strong and reliable connection, while others experience weak, fluctuating or non-existent service, especially on the second floor. The inconsistency in WiFi coverage leaves room for improvement in ensuring a dependable internet experience for all guests.
The pool area is a major highlight, consistently praised for its cleanliness, size and breathtaking ocean views. Guests enjoy the tranquil, scenic environment and the well-maintained facilities. Although some mention overcrowding and the need for extended hours and better amenities, the pool remains a key attraction.
Parking at the hotel receives mixed feedback. The inclusion of free, on-site and valet parking is appreciated, though the tight spaces and need for better management are common concerns. Despite these issues, the valet service is often highlighted as a helpful feature.
Ilha Porchat Hotel is noted for being family-friendly with amenities such as mini golf, a game room and a child-friendly pool. Spacious family rooms and attentive service make it an appealing destination for families looking to relax. While some guests mention maintenance issues, the hotel's overall value and welcoming environment for all ages contribute to its positive reputation.
Categories
The hotel's breakfast is frequently lauded for its delicious variety and presentation, featuring fresh fruits, breads and lactose-free options. Despite some critiques suggesting that more diverse choices and fresher ingredients could enhance the experience, most guests find the breakfast to be plentiful, tasty and satisfying. The attractive breakfast area with its clean and pleasant atmosphere adds to the positive dining experience.
Dinner offerings at Ilha Porchat Hotel receive generally favorable reviews with many guests praising the delicious and varied food, particularly the pizzas and local dishes. Although some diners note high prices and occasional lapses in service, the restaurant's cozy atmosphere and fair-priced menu contribute to enjoyable dining experiences.
Rooms at the hotel evoke mixed reactions. Many guests commend the ocean views and overall cleanliness with some rooms being recently renovated to provide a cozy environment. However, there are mentions of outdated decor, musty odors and noisy air conditioning in some older rooms. Ongoing renovation efforts show promise, but improvements are still needed to meet all guests' expectations.
Cleanliness across the hotel receives commendations with guests frequently highlighting the well-maintained rooms and common areas. However, some reviews point out specific issues like mold and musty smells in a few rooms, indicating inconsistencies in cleaning standards. Despite these concerns, the hotel staff often receive praise for their diligence and attention to hygiene.
The staff at Ilha Porchat Hotel are consistently praised for their friendly, attentive and helpful service. Specific employees, such as those at the pool bar and reception, are recognized for their exceptional hospitality, greatly enhancing the overall guest experience. While there are occasional mentions of lapses in service, the staff's commitment to providing excellent customer service is a standout feature of the hotel.
Free WiFi at the hotel garners mixed reviews. Some guests report a strong and reliable connection, while others experience weak, fluctuating or non-existent service, especially on the second floor. The inconsistency in WiFi coverage leaves room for improvement in ensuring a dependable internet experience for all guests.
The pool area is a major highlight, consistently praised for its cleanliness, size and breathtaking ocean views. Guests enjoy the tranquil, scenic environment and the well-maintained facilities. Although some mention overcrowding and the need for extended hours and better amenities, the pool remains a key attraction.
Parking at the hotel receives mixed feedback. The inclusion of free, on-site and valet parking is appreciated, though the tight spaces and need for better management are common concerns. Despite these issues, the valet service is often highlighted as a helpful feature.
Ilha Porchat Hotel is noted for being family-friendly with amenities such as mini golf, a game room and a child-friendly pool. Spacious family rooms and attentive service make it an appealing destination for families looking to relax. While some guests mention maintenance issues, the hotel's overall value and welcoming environment for all ages contribute to its positive reputation.
Hotel near Golf Courses
Located in São Vicente, it is near Santos São Vicente Golf Clube, the second oldest golf club in Brazil. Provides convenient access to a historic golf course.
Family Friendly Hotel
This hotel offers stunning coastal views, creating a picturesque setting for families. It is also highly rated by couples, making it ideal for both parents and children.
Hotel with Swimming Pool
This 3-star hotel offers an outdoor pool and is well-regarded for its facilities and service. It provides a comfortable retreat with ocean views, a restaurant, and complimentary Wi-Fi.
Outdoor Pool
Hotel with Parking
This hotel provides free parking for its guests, described as ample and secure. It offers private, self-parking options, ensuring a convenient experience for those traveling by car.
3-Star Hotel
This hotel is located close to the beach. It offers a pool and a sun terrace overlooking the ocean, as well as a restaurant. It is a popular choice with excellent reviews.
Hotel with Outdoor Pool
This hotel features an outdoor pool offering panoramic views of the São Vicente bay, providing a scenic swimming experience. It also includes a plunge pool for guests to enjoy.
Hotel with Rooms With Jacuzzi / Hot-tub
Hotel for Honeymoon
Business Hotel
Guest Reviews
Located in the heart of São Vicente, Ilha Porchat Hotel is renowned for its exceptional location and stunning views. The hotel's prime positioning allows guests easy access to multiple beaches such as Itararé and Milionários, all within a short walking distance. The picturesque seaside setting provides a breathtaking panorama of São Vicente Bay, making it an ideal spot for soaking in the natural beauty.
The hotel's strategic location not only offers splendid ocean vistas but also ensures proximity to essential amenities like supermarkets, pharmacies, restaurants and entertainment venues. This convenience has been repeatedly highlighted by guests as a significant advantage, making it easy to explore the local area on foot.
The view from the hotel, particularly from the pool area, is frequently applauded as magnificent. Many reviews note the beauty of the sunset and the serene ambiance that the location offers. The proximity to the beach, combined with the tranquility of the surroundings, makes it a sought-after destination for a relaxing getaway.
Despite some concerns about safety around the nearby roundabout and issues like a musty smell in elevators, the overall sentiment towards the location remains overwhelmingly positive. Guests repeatedly praise the excellent balance between cost and benefits provided by the hotel. The pool with its spectacular sea view, further enhances the appeal of staying at this coastal retreat.
For those seeking a beautiful place with a privileged view, superb access to beaches and a tranquil environment, Ilha Porchat Hotel stands out as a top choice. Whether for a short vacation or a peaceful escape close to São Paulo, the hotel's outstanding location and views make it an attractive destination for travelers.
At Ilha Porchat Hotel, breakfast receives generally favorable feedback, making it a notable highlight of many guests' stays. Reviewers frequently commend the breakfast for its delicious taste and variety with fresh fruits, breads and a range of morning essentials presented as part of a well-organized buffet. The breakfast is often described using terms like very good, excellent, wonderful and delicious, which suggests a high level of overall guest satisfaction.
The breakfast buffet is noted for being plentiful and nutritionally balanced with several reviewers mentioning the availability of lactose-free milk and freshly prepared items. The atmosphere of the breakfast area itself is also appreciated, often described as clean and pleasant, adding to the overall dining experience.
However, there are some mixed opinions. A number of guests found the breakfast to be satisfactory but pointed out areas for improvement, such as the variety of options and the quality of specific items like juices and bread. Some mentioned that while the breakfast is good, it could be better with more diverse choices and fresher ingredients.
Despite some criticisms regarding the limited selection and occasional quality issues, the overall sentiment leans positively with descriptions of breakfast being plentiful, tasty and complete. The stunning views from the breakfast area and the attentive service further enhance the experience.
In summary, Ilha Porchat Hotel offers a breakfast that is generally well-received, characterized by variety, freshness and good taste, although a few guests believe there is room for improvement in terms of diversity and quality.
At Ilha Porchat Hotel, the dinner experience receives mixed reviews with a strong inclination towards positive feedback. Guests frequently praise the food for being excellent, delicious and varied. The impeccably stuffed and well-made pizzas have particularly gained admiration and the local dishes have been highlighted as particularly delightful, making diner experiences memorable. The restaurant itself is often described as excellent, offering a fair-priced menu with a good variety of cold drinks to complement the meals.
However, some diners have noted a few drawbacks such as high meal prices and occasional lapses in service. Specific issues mentioned include long delivery times, incorrect orders and ingredients not meeting expectations. Additionally, the absence of food service on Sundays, lack of a snack bar by the pool and the occasional artificial taste of drinks have been points of contention. Despite these hiccups, the overall dining atmosphere is described as cozy, especially around the pool area and the dining service is generally well-regarded.
In summary, while there are areas for improvement, the dining experience at Ilha Porchat Hotel largely stands out for its sumptuous meal offerings and attentive service, making it a noteworthy option for visitors.
Ilha Porchat Hotel offers a mixed experience when it comes to its rooms. Guests highlight the stunning ocean views available from many rooms, which significantly enhance their stay. The accommodations are often described as clean and comfortable with some rooms recently renovated to provide a cozy and welcoming atmosphere. Spacious interiors and well-organized setups are other positive aspects appreciated by visitors.
However, the hotel is also marked by its age with several reviews mentioning that many rooms are outdated and in need of renovations. Issues such as musty odors, mold and noisy air conditioning add to the negative aspects. Some rooms suffer from poor maintenance, small sizes and inadequate lighting, which detracts from the overall quality. Despite these drawbacks, the hotel’s commitment to cleanliness and friendly service remains consistent.
Overall, the renovated rooms with ocean views stand out as the best options, while some older rooms require significant improvements to meet guests' expectations. The hotel's ongoing renovation efforts are promising, but there is still room for enhancement to fully leverage its advantageous location and panoramic seaside vistas.
At Ilha Porchat Hotel, guests seem to have mixed experiences with the beds, but many guests highlight the comfort as a positive aspect. Several reviews mention the beds being very comfortable, featuring soft and cozy mattresses, good quality sheets and plenty of pillows. There are also mentions of large and spacious beds with clean and well-maintained bed linens further adding to the comfort of the stay.
Some guests appreciated the soft spring mattresses and thick cotton sheets, noting that the bed and pillows made them feel at home. Cleanliness is a frequently noted positive with guests complimenting the super clean bed and bath linens and the overall cleanliness of the rooms.
However, a few reviews indicate variability in bed quality with some mentioning uncomfortable or saggy mattresses and issues like gaps between joined single beds. Occasional complaints about bed noise, discomfort due to mosquito presence and the smell of bleach or chlorine on the linens were also noted.
Overall, while there are some discrepancies in experiences, many guests found the beds at Ilha Porchat Hotel to be a highlight of their stay, often emphasizing comfort and cleanliness.
Ilha Porchat Hotel receives commendations for its cleanliness, reflecting numerous positive experiences. Guests frequently highlight the clean organized and well-maintained environments, including the rooms, common areas and the pool. The accommodations are often described as spotless with excellent hygiene practices and daily cleaning services ensuring tidy, comfortable spaces. The air conditioning is well-kept, contributing to the overall comfort. Many guests note the bedding and towels are extremely clean, lending to an immaculate stay.
Despite the overall positive feedback, there are some critical observations regarding cleanliness. Issues such as mold in some bathrooms, musty smells in rooms and elevators, dirty pool towels and occasionally greasy surfaces in bathrooms have been noted. There have been reports of specific hygiene problems like cookie crumbs on beds and hair on bathroom floors, indicating inconsistencies in cleaning standards. A few rooms have also been described as old or requiring renovation to address these cleanliness concerns.
The hotel staff are often praised for their attention to detail and polite demeanor, though there are instances where problems with cleanliness could be improved. The venue continues to provide a clean, comfortable environment for most of its guests with opportunities for enhancement in certain aspects of room maintenance and overall hygiene.
The staff at Ilha Porchat Hotel receive consistent praise for their attentive and polite demeanor. Numerous reviews highlight the exceptional service provided by the team, emphasizing their friendliness and willingness to assist guests. Receptionists frequently receive commendations for their warm welcomes and helpful nature. Notably, specific staff members, such as Mr. Toninho at the pool bar and employee Rian, are recognized for their outstanding service.
The kitchen and cleaning staff are also mentioned positively, often described as being polite and diligent. Guests appreciate the attentiveness throughout their stay, from check-in to room service. Several reviews emphasize the exceptional customer service provided by the hotel's entire team, noting that staff are consistently polite, helpful and kind.
However, a few reviews point out occasional lapses in service, including instances of rude behavior and communication issues among employees. Despite these isolated incidents, the general sentiment toward the staff remains overwhelmingly positive. Guests repeatedly mention that the attentiveness and friendliness of the staff greatly contribute to a pleasant and comfortable stay.
In summary, Ilha Porchat Hotel’s staff stand out for their excellent service, friendly demeanor and attentive care, making the hotel's customer service one of its most commendable features.
The WiFi experience at Ilha Porchat Hotel evokes mixed feelings among guests. While some reviews laud the internet service, describing it as fantastic with a strong signal that works well, others point out significant areas for improvement. Numerous guests mention connectivity issues, stating that the WiFi is often weak, fluctuating or non-existent, especially in certain areas like the second floor. Reports of the WiFi completely stopping after 11 PM or requiring frequent use of personal hotspots are also common. Some guests highlight that the WiFi is sufficient for basic browsing and email checking but falters for more demanding tasks. Despite the advertised free WiFi, the service does not consistently cover all parts of the hotel, leading to a less dependable internet experience overall.
The Ilha Porchat Hotel boasts an impressive pool area that consistently receives high praise from guests. The pool itself is described as very large, clean and well-maintained with stunning views overlooking the sea. Many find the tranquil and scenic poolside environment ideal for relaxation, often contemplating the beautiful natural surroundings.
The pool's deep and heated water adds a touch of luxury, though some guests mention it could benefit from more sections for children and improved amenities like poolside towels. The pool bar, although sometimes cited as needing better service and lower prices, is a popular spot.
Guests often highlight the excellent facilities and cleanliness of the pool area, which includes ample seating and sunbathing spaces. The breathtaking ocean views from the pool are frequently noted as a major attraction, enhancing the overall experience.
However, a few reviews mention occasional overcrowding and the need for better maintenance in certain aspects. The night closure of the pool area is also pointed out as a potential drawback, as some guests would enjoy extended hours. Despite these minor criticisms, the pool remains a key highlight, well-regarded for its outstanding setting and facilities.
Ilha Porchat Hotel offers parking that garners mixed reviews from its guests. On the positive side, it is often highlighted that the parking is included and free, featuring both covered and open spaces. The presence of on-site and free valet parking is also appreciated for its convenience and the quality of the valet service. Many guests feel reassured by its safe and secure nature, contributing to a relaxed stay.
However, a common concern among guests is the size and organization of the parking. The consensus is that the parking spaces are extremely tight, making it difficult for larger vehicles to maneuver without issues, such as scratching bumpers on speed bumps. Some guests pointed out that the parking lot needs modernization and better management to improve its overall functionality. The parking area is described as confined with limited availability, leading to complications and difficulties in parking efficiently. Despite the challenges, the valet service remains a redeeming feature, often praised for its utility and helpfulness.
Ilha Porchat Hotel has solidified its reputation as an appealing destination for families looking for a relaxing getaway. This family-friendly hotel is highly recommended for its safe and welcoming environment, ideal for both couples and family vacations. The atmosphere is distinctly family-oriented with amenities and spaces designed to cater to guests of all ages, including mini golf, a game room and a child-friendly pool.
Visitors particularly appreciate the spacious family rooms, which include thoughtful features like a bathtub and ample bathroom space to comfortably accommodate larger family groups. Parents can find peace of mind with activities specifically geared towards children, ensuring that the little ones are engaged and entertained throughout their stay.
Moreover, the staff is consistently commended for their super polite and attentive service, contributing to the hotel's pleasant and relaxing environment. The concern for accessibility also highlights the hotel's readiness to cater to guests of all ages, including both the elderly and young children.
Despite the mixed feelings about the hotel's maintenance and some guests encountering disappointing aspects in the kids' amenities, most reviewers find Ilha Porchat Hotel a great value for money and an excellent choice for a safe and wonderful family vacation. With its dedicated family-friendly focus, it's a solid choice for those seeking a memorable and enjoyable family-friendly experience.
Ilha Porchat Hotel has garnered numerous reviews, reflecting diverse opinions about its amenities and services. Many guests find the hotel to offer a solid cost-benefit ratio, describing it as good value for its price. The facilities align well with the photos on the website, indicating transparency in what is advertised versus the reality.
The three-star rating is frequently mentioned with many guests agreeing that the hotel lives up to this classification. Some describe it as a decent, satisfactory or even excellent representation of a three-star hotel. Breakfast is particularly noted as being worthy of a three-star establishment.
Despite its generally favorable assessment for a three-star hotel, there are mentions that the hotel is currently undergoing renovation, which could account for some less-than-ideal experiences. Additionally, a few reviews suggest that while the hotel meets three-star expectations, it also presents opportunities for improvement. The property is described by some as old and unappealing, hinting at areas that could benefit from further refurbishment.
In summary, Ilha Porchat Hotel is a three-star establishment that balances affordability with satisfactory service, making it a solid choice for budget-conscious travelers. It may not exceed three-star standards, but it aligns well with what one would expect from a hotel in this category.
Ilha Porchat Hotel garners praise for its suitability for business travelers, offering a convenient location and a business-friendly atmosphere conducive to work-related activities. The hotel is well-regarded for its efficient business services and dedicated meeting rooms, making it excellent for those on a business trip. While some guests felt the accommodations might not consistently reflect the price, overall, the hotel is acknowledged for providing a comfortable environment tailored to the needs of professionals.
Ilha Porchat Hotel seems to be a standout destination, especially for those who enjoy spending time by the pool. The outdoor pool consistently receives high praise, being described as wonderful, amazing and marvelous. Guests are particularly fond of the pool's picturesque setting, which offers breathtaking views of the sea. The pool area itself is noted for its cleanliness and organization, contributing to a very pleasant and cozy atmosphere.
The pool's size is another highlight with many reviewers mentioning its large and airy nature, making it an excellent spot for leisure and relaxation. The pool is complemented by a nice pool bar and a game room, further enhancing the guest experience.
Despite a few comments about room access to the pool being somewhat difficult and the need for improvements in poolside furniture, the overall sentiment remains highly positive. The beachfront location and beautiful pool landscape provide a serene backdrop that elevates the swimming experience, making it one of the hotel’s key attractions.
In addition to the pool, guests have appreciated the good breakfast offered at the hotel and some have noted that the quality of the pool area surpasses those of neighboring hotels. With its combination of a well-maintained environment, stunning views and ample space, Ilha Porchat Hotel’s pool area seems to be a significant draw for visitors looking for a relaxing getaway by the sea.
For those seeking a tranquil and quiet retreat for special occasions, Ilha Porchat Hotel offers a range of amenities catered specifically for honeymooners and romantic getaways. Guests celebrating their wedding anniversary or embarking on their honeymoon have praised the romantic room decoration that adds a special touch to their stay. Many have highlighted the sense of safety and the privilege of exclusive spaces, making it an ideal location for an intimate experience with their partner. The availability of rooms with whirlpool baths has also been noted as a significant attraction for couples looking to relax and enjoy each other's company. Overall, Ilha Porchat Hotel has been described as a great place for a second honeymoon or any romantic celebration, ensuring memorable moments in a serene setting.
Location Show Map
Location
The hotel's strategic location not only offers splendid ocean vistas but also ensures proximity to essential amenities like supermarkets, pharmacies, restaurants and entertainment venues. This convenience has been repeatedly highlighted by guests as a significant advantage, making it easy to explore the local area on foot.
The view from the hotel, particularly from the pool area, is frequently applauded as magnificent. Many reviews note the beauty of the sunset and the serene ambiance that the location offers. The proximity to the beach, combined with the tranquility of the surroundings, makes it a sought-after destination for a relaxing getaway.
Despite some concerns about safety around the nearby roundabout and issues like a musty smell in elevators, the overall sentiment towards the location remains overwhelmingly positive. Guests repeatedly praise the excellent balance between cost and benefits provided by the hotel. The pool with its spectacular sea view, further enhances the appeal of staying at this coastal retreat.
For those seeking a beautiful place with a privileged view, superb access to beaches and a tranquil environment, Ilha Porchat Hotel stands out as a top choice. Whether for a short vacation or a peaceful escape close to São Paulo, the hotel's outstanding location and views make it an attractive destination for travelers.
Breakfast
The breakfast buffet is noted for being plentiful and nutritionally balanced with several reviewers mentioning the availability of lactose-free milk and freshly prepared items. The atmosphere of the breakfast area itself is also appreciated, often described as clean and pleasant, adding to the overall dining experience.
However, there are some mixed opinions. A number of guests found the breakfast to be satisfactory but pointed out areas for improvement, such as the variety of options and the quality of specific items like juices and bread. Some mentioned that while the breakfast is good, it could be better with more diverse choices and fresher ingredients.
Despite some criticisms regarding the limited selection and occasional quality issues, the overall sentiment leans positively with descriptions of breakfast being plentiful, tasty and complete. The stunning views from the breakfast area and the attentive service further enhance the experience.
In summary, Ilha Porchat Hotel offers a breakfast that is generally well-received, characterized by variety, freshness and good taste, although a few guests believe there is room for improvement in terms of diversity and quality.
Dinner
However, some diners have noted a few drawbacks such as high meal prices and occasional lapses in service. Specific issues mentioned include long delivery times, incorrect orders and ingredients not meeting expectations. Additionally, the absence of food service on Sundays, lack of a snack bar by the pool and the occasional artificial taste of drinks have been points of contention. Despite these hiccups, the overall dining atmosphere is described as cozy, especially around the pool area and the dining service is generally well-regarded.
In summary, while there are areas for improvement, the dining experience at Ilha Porchat Hotel largely stands out for its sumptuous meal offerings and attentive service, making it a noteworthy option for visitors.
Rooms
However, the hotel is also marked by its age with several reviews mentioning that many rooms are outdated and in need of renovations. Issues such as musty odors, mold and noisy air conditioning add to the negative aspects. Some rooms suffer from poor maintenance, small sizes and inadequate lighting, which detracts from the overall quality. Despite these drawbacks, the hotel’s commitment to cleanliness and friendly service remains consistent.
Overall, the renovated rooms with ocean views stand out as the best options, while some older rooms require significant improvements to meet guests' expectations. The hotel's ongoing renovation efforts are promising, but there is still room for enhancement to fully leverage its advantageous location and panoramic seaside vistas.
Beds
Some guests appreciated the soft spring mattresses and thick cotton sheets, noting that the bed and pillows made them feel at home. Cleanliness is a frequently noted positive with guests complimenting the super clean bed and bath linens and the overall cleanliness of the rooms.
However, a few reviews indicate variability in bed quality with some mentioning uncomfortable or saggy mattresses and issues like gaps between joined single beds. Occasional complaints about bed noise, discomfort due to mosquito presence and the smell of bleach or chlorine on the linens were also noted.
Overall, while there are some discrepancies in experiences, many guests found the beds at Ilha Porchat Hotel to be a highlight of their stay, often emphasizing comfort and cleanliness.
Cleanliness
Despite the overall positive feedback, there are some critical observations regarding cleanliness. Issues such as mold in some bathrooms, musty smells in rooms and elevators, dirty pool towels and occasionally greasy surfaces in bathrooms have been noted. There have been reports of specific hygiene problems like cookie crumbs on beds and hair on bathroom floors, indicating inconsistencies in cleaning standards. A few rooms have also been described as old or requiring renovation to address these cleanliness concerns.
The hotel staff are often praised for their attention to detail and polite demeanor, though there are instances where problems with cleanliness could be improved. The venue continues to provide a clean, comfortable environment for most of its guests with opportunities for enhancement in certain aspects of room maintenance and overall hygiene.
Staff
The kitchen and cleaning staff are also mentioned positively, often described as being polite and diligent. Guests appreciate the attentiveness throughout their stay, from check-in to room service. Several reviews emphasize the exceptional customer service provided by the hotel's entire team, noting that staff are consistently polite, helpful and kind.
However, a few reviews point out occasional lapses in service, including instances of rude behavior and communication issues among employees. Despite these isolated incidents, the general sentiment toward the staff remains overwhelmingly positive. Guests repeatedly mention that the attentiveness and friendliness of the staff greatly contribute to a pleasant and comfortable stay.
In summary, Ilha Porchat Hotel’s staff stand out for their excellent service, friendly demeanor and attentive care, making the hotel's customer service one of its most commendable features.
Wi-Fi
Pool
The pool's deep and heated water adds a touch of luxury, though some guests mention it could benefit from more sections for children and improved amenities like poolside towels. The pool bar, although sometimes cited as needing better service and lower prices, is a popular spot.
Guests often highlight the excellent facilities and cleanliness of the pool area, which includes ample seating and sunbathing spaces. The breathtaking ocean views from the pool are frequently noted as a major attraction, enhancing the overall experience.
However, a few reviews mention occasional overcrowding and the need for better maintenance in certain aspects. The night closure of the pool area is also pointed out as a potential drawback, as some guests would enjoy extended hours. Despite these minor criticisms, the pool remains a key highlight, well-regarded for its outstanding setting and facilities.
Parking
However, a common concern among guests is the size and organization of the parking. The consensus is that the parking spaces are extremely tight, making it difficult for larger vehicles to maneuver without issues, such as scratching bumpers on speed bumps. Some guests pointed out that the parking lot needs modernization and better management to improve its overall functionality. The parking area is described as confined with limited availability, leading to complications and difficulties in parking efficiently. Despite the challenges, the valet service remains a redeeming feature, often praised for its utility and helpfulness.
Family
Visitors particularly appreciate the spacious family rooms, which include thoughtful features like a bathtub and ample bathroom space to comfortably accommodate larger family groups. Parents can find peace of mind with activities specifically geared towards children, ensuring that the little ones are engaged and entertained throughout their stay.
Moreover, the staff is consistently commended for their super polite and attentive service, contributing to the hotel's pleasant and relaxing environment. The concern for accessibility also highlights the hotel's readiness to cater to guests of all ages, including both the elderly and young children.
Despite the mixed feelings about the hotel's maintenance and some guests encountering disappointing aspects in the kids' amenities, most reviewers find Ilha Porchat Hotel a great value for money and an excellent choice for a safe and wonderful family vacation. With its dedicated family-friendly focus, it's a solid choice for those seeking a memorable and enjoyable family-friendly experience.
3 Star
The three-star rating is frequently mentioned with many guests agreeing that the hotel lives up to this classification. Some describe it as a decent, satisfactory or even excellent representation of a three-star hotel. Breakfast is particularly noted as being worthy of a three-star establishment.
Despite its generally favorable assessment for a three-star hotel, there are mentions that the hotel is currently undergoing renovation, which could account for some less-than-ideal experiences. Additionally, a few reviews suggest that while the hotel meets three-star expectations, it also presents opportunities for improvement. The property is described by some as old and unappealing, hinting at areas that could benefit from further refurbishment.
In summary, Ilha Porchat Hotel is a three-star establishment that balances affordability with satisfactory service, making it a solid choice for budget-conscious travelers. It may not exceed three-star standards, but it aligns well with what one would expect from a hotel in this category.
Business
Outdoor Pool
The pool's size is another highlight with many reviewers mentioning its large and airy nature, making it an excellent spot for leisure and relaxation. The pool is complemented by a nice pool bar and a game room, further enhancing the guest experience.
Despite a few comments about room access to the pool being somewhat difficult and the need for improvements in poolside furniture, the overall sentiment remains highly positive. The beachfront location and beautiful pool landscape provide a serene backdrop that elevates the swimming experience, making it one of the hotel’s key attractions.
In addition to the pool, guests have appreciated the good breakfast offered at the hotel and some have noted that the quality of the pool area surpasses those of neighboring hotels. With its combination of a well-maintained environment, stunning views and ample space, Ilha Porchat Hotel’s pool area seems to be a significant draw for visitors looking for a relaxing getaway by the sea.
Honeymoon
Yes, Ilha Porchat Hotel has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Ilha Porchat Hotel.
No, Ilha Porchat Hotel doesn't allow dogs.
Yes, parking facilities are available at Ilha Porchat Hotel.
No, Ilha Porchat Hotel doesn't have a gym.
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