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Summary of reviewsHotel Roma earns widespread acclaim for its prime location, quality service and overall guest experience. Situated in the heart of São Sebastião, the hotel provides easy access to shops, bars, restaurants and historical landmarks, making it convenient for visitors eager to explore local culture. Its proximity to the ferry to Ilha Bela and various beaches further adds to its appeal. Despite minor concerns about nighttime security, guests largely appreciate the central, well-maintained and clean environment.
The breakfast service stands out with its variety and quality, often described as wonderful, well-served and complete with an impressive array of options. Guests appreciate the attentiveness of the breakfast staff, adding to the positive experience. Minor suggestions for improvement were noted but do not diminish the overall satisfaction.
Hotel Roma’s rooms are frequently praised for their spaciousness and cleanliness, featuring comfortable beds and well-maintained amenities. The family rooms are particularly appreciated for larger groups. While some guests mentioned the need for better soundproofing and minor repairs, the overall consensus is positive.
Cleanliness across the hotel receives high marks with rooms and common areas consistently described as immaculate and well-maintained, enhancing the cozy and organized atmosphere. The diligent staff plays a crucial role in maintaining these standards.
The hotel staff is often highlighted for their exceptional service and professionalism. Guests commend the team for being friendly, helpful and accommodating, contributing significantly to a pleasant stay. The reception team and breakfast staff, in particular, receive high praise for their attentiveness and cordiality.
Parking at Hotel Roma is convenient with multiple options available. Guests appreciate the ease of access and the availability of spacious parking spaces, despite a few noting tight areas.
The hotel's family-friendly atmosphere is another strong point with guests feeling safe and comfortable. The convenient location, family rooms and polite staff make it an excellent choice for families and groups.
Lastly, the comfort of the beds is a notable aspect with many guests praising the quality mattresses and clean bedding. Although there are mixed reviews about the pillows, the general comfort and cleanliness of the beds contribute to a restful experience.
In summary, Hotel Roma excels in location, cleanliness and service, providing a highly satisfactory experience for its guests and stands as a superb choice for travelers seeking convenience, comfort and quality in São Sebastião. Show more
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Categories
Family Friendly Hotel
Dog Friendly Hotel
Hotel with Parking
Room Types
Double or Twin RoomThe twin/double room includes a private bathroom equipped with a shower and a hairdryer. The twin/double room offers air conditioning, a minibar, a wardrobe, a flat-screen TV with satellite channels, as well as garden views.
Triple RoomThe triple room includes a private bathroom equipped with a shower and a hairdryer. The triple room provides air conditioning, a minibar, a wardrobe, a flat-screen TV with satellite channels, as well as garden views. The unit offers 3 beds.
Superior Twin RoomThis air-conditioned twin room is comprised of a flat-screen TV with satellite channels and a private bathroom. The unit has 2 beds.
Family RoomThis air-conditioned family room is comprised of a flat-screen TV with satellite channels and a private bathroom. The unit has 2 beds.
Guest Reviews
8.7
Very Good
Location
Hotel Roma enjoys a stellar reputation for its exceptional location in the heart of São Sebastião, garnering praise from a multitude of guests. Situated in the city center, it offers easy access to a plethora of shops, bars, restaurants and historical landmarks, making it an ideal choice for those looking to immerse themselves in local culture. The hotel's proximity to the ferry, just a five-minute walk away, provides convenient connections to Ilha Bela, further enhancing its appeal.
Guests highlight the convenience of being able to walk to major attractions, markets and the waterfront, adding to the overall convenience and charm of the location. The hotel is described as clean organized and offering a well-served breakfast, meeting the accommodation needs of its guests effectively. Its central position also means that various beaches are just a short drive away, adding a touch of versatility for beach-goers.
Though a few reviews mention a sense of insecurity at night due to the presence of homeless people in the nearby square, this does not overshadow the predominant sentiment of satisfaction with the location. The hotel's indoor and outdoor facilities, including parking, also receive positive mentions, underscoring its suitability for guests who prioritize both comfort and convenience.
In summary, Hotel Roma stands out for its prime, privileged location that places guests at the epicenter of São Sebastião's vibrant and historic offerings, making it a superb choice for travelers eager to explore the area's rich culture and amenities.
Breakfast
Hotel Roma's breakfast service has received widespread praise with guests frequently highlighting its variety and quality. A common sentiment is that the breakfast is wonderful, featuring a delicious array of sweet fruits and pastries. Many reviews describe the meal as very good, well-served and complete with numerous options including breads, cold cuts and beverages such as coffee, tea and juices.
Guests appreciate the attentiveness and helpfulness of the breakfast staff and some even find the breakfast amazing and substantial enough to be a highlight of their stay. However, there are occasional remarks suggesting areas for improvement, such as the temperature and dryness of some foods and infrequent replenishment of popular items. Despite these few critiques, the overall impression is that Hotel Roma offers a varied and tasty breakfast experience that tends to leave guests quite satisfied.
Rooms
Hotel Roma’s rooms receive high marks for their spaciousness and cleanliness with many guests mentioning ample space to store belongings and comfortable beds. The bathrooms are also noted for being clean and well-maintained with new furniture adding to the fresh feel. The rooms are described as very pleasant, simple yet comfortable and well-equipped with amenities like air conditioning and desks. Regular cleanings keep the rooms in excellent condition and the family rooms provide ample space for larger groups.
However, some areas for improvement include the need for soundproofing, as the lack of acoustic insulation can lead to noise disturbances. Additionally, some guests have pointed out issues such as the need for shower repairs and the absence of a trash bin. Despite these minor drawbacks, the overall consensus is that the rooms at Hotel Roma are clean, comfortable and well maintained, making it a solid choice for travelers. The excellent reception and added amenities like a barbecue area and balcony tables further enhance the stay experience.
Beds
Hotel Roma consistently receives praise for the comfort of its beds. Guests frequently describe the beds as comfortable with a notable appreciation for the quality mattresses and clean bedding. Many reviews refer to the beds as "good" or even "great," highlighting their role in contributing to a restful night's sleep. It is noted that the bedding is not only comfortable but also freshly cleaned, enhancing the overall experience.
However, there are some mixed feelings about the pillows, as several guests mention that they could be improved. Some found the pillows uncomfortable and in need of replacement. Isolated comments also point out issues with overly soft beds and occasional cleanliness concerns with the mattress and pillows.
Overall, while there is room for improvement in pillow quality and occasional mattress issues, the beds at Hotel Roma are generally well-regarded for their comfort and cleanliness.
Cleanliness
Hotel Roma prides itself on exceptional cleanliness with guests frequently highlighting the immaculate condition of the rooms and common areas. Reviews describe the rooms as clean and comfortable, often emphasizing the spaciousness and fresh bedding. The cleanliness extends beyond just appearance; facilities are consistently sanitized and strict hygiene protocols are evidently followed. Guests note that the hotel is well-maintained organized and regularly attended to by diligent staff, contributing to an environment that feels both cozy and organized. Though one guest mentioned minor attention needed for the shower, overall impressions of cleanliness remain highly positive, approving the hotel’s commitment to maintaining a pristine setting.
Staff
Hotel Roma has consistently impressed guests with its exceptional staff and service. The reviews highlight the hotel’s team as not only professional and approachable but also extremely attentive and accommodating. The reception team receives frequent praise for being particularly friendly and helpful, ensuring a smooth check-in process and providing excellent service throughout the stay.
Guests also commend the breakfast employees for their attentive and helpful nature, contributing to a pleasant start to the day. The overall hospitality is noted to be of high standard with staff being well-educated, polite and friendly. The kindness and cordiality of the employees stand out, making guests feel welcome and appreciated.
From the receptionists to the doorman and kitchen staff, every member of the team is recognized for their dedication to great customer service and hospitality. Many express gratitude towards the staff for their professionalism and the positive treatment received during their stay, underscoring that a significant part of their pleasant experience at Hotel Roma is owed to its superb personnel.
Parking
Hotel Roma offers a variety of parking options with multiple guests appreciating the convenience and availability of parking spaces. Many reviews highlight the benefit of parking directly in front of the rooms and apartments, providing ease of access. The hotel's private parking is frequently mentioned as a positive aspect with several guests noting it as good or really good. The spacious and ample parking spaces are commended, though a few reviews do mention tight parking areas. Overall, the feedback indicates that Hotel Roma provides a convenient and generally satisfactory parking experience with the added advantage of free parking.
Family
Hotel Roma offers a welcoming environment perfect for families traveling with children. Guests have praised the hotel's family-friendly atmosphere, noting that they felt safe and comfortable throughout their stay. The family-friendly rooms were specifically highlighted as a convenient feature, allowing families to comfortably stay together. The hotel's location is another significant advantage, enabling guests to explore nearby bars and restaurants on foot, providing parents with the chance to enjoy their day. Patrons have also commended the polite staff and overall excellent experience, stating there was nothing to complain about. Friends and family groups found the accommodation particularly satisfying with multiple rooms being described as wonderful.
No, Hotel Roma doesn't have any pool.
No, a spa isn't available at Hotel Roma.
Yes, Hotel Roma welcomes dogs.
Yes, parking facilities are available at Hotel Roma.