Novotel Sao Paulo Morumbi

Sao Paulo -23.61303100, -46.70406100 , Rua Ministro Nelson Hungria, 577, Morumbi (Show on Map)
8.8
Excellent


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Summary of reviewsNovotel Sao Paulo Morumbi receives high praise for its excellent and strategic location, especially beneficial for visitors with meetings in the Berrini and Morumbi areas or those needing quick access to the Albert Einstein Hospital. The serene, well-wooded neighborhood and picturesque views, particularly from the restaurant, offer a peaceful escape from the city's hustle, while still facilitating easy access to Sao Paulo's major attractions and Congonhas Airport.

The hotel stands out with its modern structure, comfortable, well-ventilated rooms and excellent amenities like a heated pool and new furniture. The staff's politeness and friendly demeanor further enhance the pleasant atmosphere, making it a popular choice for families and business travelers alike. However, some note the location's slight inconvenience without a car.

Breakfast is a significant highlight, consistently described as abundant, varied and delicious. Many guests find it excellent, enhanced by the beautiful view and the friendly staff. Dinner also garners positive feedback, especially for the superb dining options, live music and beautiful outdoor view. Nonetheless, there are remarks about the limited menu, high prices and sometimes lacking service.

The rooms are recognized for their comfort, spaciousness and cleanliness, often praised for the beautiful views and comfortable beds. Though some guests find the rooms a bit small and note minor maintenance issues, the overall sentiment is positive with the well-maintained and organized spaces standing out.

Cleanliness is a consistent strength across the hotel with many reviewing the rooms and common areas as impeccably clean. Efficient cleaning services and attentive staff contribute to this high standard.

The staff at Novotel Sao Paulo Morumbi are highly commended for their friendliness, attentiveness and professionalism, often enhancing the guest experience with their dedicated service. Specific employees are frequently acknowledged for exceptional support.

The pool area is another major draw, much appreciated for its cleanliness, family-friendly design with varying depths and delightful background music. The play area for children further adds to its appeal, although a few guests mentioned minor maintenance issues.

Parking is convenient and secure with an attentive valet service, though the high cost is a common concern among guests.

For families, the hotel is ideal, offering numerous activities and facilities for children, making it a top choice for family travel. The kids' playground, varied pools, recreation programs and family-oriented environment ensure an enjoyable stay for families, despite occasional remarks on room size and cleanliness.

Overall, Novotel Sao Paulo Morumbi is highly recommended for its comfort, cleanliness, excellent service and strategic location, making it a favored choice among travelers visiting Sao Paulo.
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Categories
Hotel Taking Steps Towards Sustainability
This hotel is part of a group with a strong commitment to sustainable development, focusing on reducing its environmental footprint. Initiatives include efforts in waste sorting, energy, and water conservation.

Business Hotel
Features practical meeting rooms and event spaces with essential amenities for business gatherings. Offers standard business services, including high-speed internet and audiovisual equipment. Provides comfortable accommodations, diverse dining options, and a convenient location in the Morumbi area.

Hotel with Gym
Novotel Sao Paulo Morumbi provides gym facilities. It is equipped to cater to guests' workout needs.

Hotel with Heated Pool
Novotel Sao Paulo Morumbi features a heated swimming pool and an outdoor swimming pool, offering leisure options for guests.

Hotel for Honeymoon

Family Friendly Hotel

Dog Friendly Hotel

Romantic Hotel

Hotel near Nightlife Spots

Hotel with Swimming Pool

  Heated Pool    Outdoor Pool  


Hotel with Parking

Accessible Hotel

4-Star Hotel

Hotel with Outdoor Pool

Room Types
Superior Twin Room This room features a 49" LED TV, air conditioning, minibar, safe and spacious work area. WiFi is free.

Superior Double Room This room features a 49" LED TV, air conditioning, minibar, safe and spacious work area. WiFi is free.

Family Apartment This family room features a 49" LED TV, air conditioning, minibar, safe and spacious work area. WiFi is free.

Executive Double Room With a queen-size bed, the room feature air conditioning, a 49" LED TV with Chromecast, Wi-Fi, soundproofing, a minibar with drinks included, a Nespresso machine, slippers and a bathrobe.

Superior Apartment with Double Bed and Estaiada Bridge View This room features a 49" LED TV, air conditioning, minibar, safe and views to Estaiada Bridge. WiFi is free.

Apartment with One Queen Bed - Disability Access This room features a 49" LED TV, air conditioning, minibar, safe and spacious work area. WiFi is free and room service is available 24/7.

Family Queen Room with Sofa - View This family room features a 49" LED TV, air conditioning, minibar, safe and views to Estaiada Bridge. WiFi is free.

Executive Queen Room with View Featuring bathrobes, this double room includes a private bathroom with a shower and a hairdryer. The air-conditioned double room features a flat-screen TV with streaming services, soundproof walls, a minibar, a tea and coffee maker as well as city views. The unit has 1 bed.

King Suite with Sofa Bed The spa bath is a top feature of this suite. The air-conditioned suite has 1 bedroom and 1 bathroom with a shower and a hairdryer. The suite features soundproof walls, a minibar, a tea and coffee maker, a flat-screen TV with streaming services, as well as city views. The unit has 2 beds.

Guest Reviews
8.8
Excellent
Location
Novotel Sao Paulo Morumbi is praised for its excellent location, making it a convenient choice for those visiting São Paulo. It is particularly favorable for guests with meetings in the Berrini and Morumbi areas or those needing proximity to the Albert Einstein Hospital. The hotel offers a serene and quiet environment, a perfect escape from the city's hustle and bustle, yet it provides easy access to the capital's technology center and is close to Congonhas Airport.

The hotel is situated in a prime, well-wooded neighborhood and boasts beautiful views, especially from the restaurant, where the cable-stayed bridge can be seen. Despite the hill it's perched on, which may require driving, the location is deemed very good, especially for attending events at the nearby Morumbi Stadium or exploring the city's attractions.

Guests frequently highlight the modern structure, comfortable and well-ventilated rooms and excellent amenities, including a heated pool and new furniture. The service and polite, friendly staff also receive commendations, contributing to a pleasant atmosphere.

The hotel's tranquil setting is particularly suitable for families and those seeking a peaceful stay. However, it's noted that the location might be a bit isolated for those without a car. Nonetheless, the combination of comfort, cleanliness, service and strategic location makes Novotel Sao Paulo Morumbi a favored choice among travelers visiting the area.

Breakfast
The breakfast at Novotel Sao Paulo Morumbi consistently receives high praise from guests. Many reviews highlight the breakfast as abundant, varied and very tasty with numerous guests describing it as excellent, fantastic or even perfect. The quality of food items and the variety available are frequently mentioned, offering options for all tastes, including fresh fruit and memorable croissants. A few reviews note the view from the breakfast area, adding to the dining experience with a beautiful landscape. The friendly and helpful staff contribute to the pleasant atmosphere, enhancing the overall experience. While there are occasional mentions of the cost being high or instances where the offerings could be more varied, the overwhelming sentiment celebrates the breakfast as a standout feature of the hotel, often considered one of the best aspects of staying there.

Dinner
The dining experience at Novotel Sao Paulo Morumbi presents a mix of positive and negative aspects based on guest reviews. Most visitors commend the food, describing it as good, very good, great and even exceptional with specific praises for the delicious and varied feijoada offered on Saturdays and the superb dinner options. The drinks and food options receive high marks and the presence of live music on Friday dinners and Saturday lunches enhances the overall dining ambiance.

The restaurant service is also highlighted positively with several guests noting excellent service and tips from waiters that enhanced their meals. The outdoor area of the restaurant, featuring a beautiful view of the city, adds to its appeal.

However, there are criticisms regarding the limited menu options, high prices and sometimes poor dinner service. Some diners found the food lacking in flavor and not worth the cost. Closing time at 10 pm is also seen as inconvenient by some guests. Additionally, there are comments on the need to self-obtain utensils and occasional dissatisfaction with specific dishes such as the poorly prepared hamburger and parmigiana.

In summary, while the quality of food and restaurant service at Novotel Sao Paulo Morumbi has many commendable aspects, certain inconveniences and inconsistencies might affect the overall dining experience for some visitors.

Rooms
The rooms at Novotel Sao Paulo Morumbi receive high praise for their comfort and cleanliness. Guests frequently describe their experiences with terms like comfortable, clean and spacious. Many reviews highlight the picturesque views available from the rooms, including beautiful vistas of the cable-stayed bridge.

The bed quality also stands out, frequently being mentioned as very comfortable with clean, soft and fragrant linens adding to the positive reviews. The hotel's modern look and well-organized structure are consistently appreciated. The breakfast is deemed excellent, offering a variety of options that complement the accommodation experience.

However, some guests remark that the rooms can be on the smaller side, particularly for families or groups of three or four people. There are occasional mentions of minor issues such as the need for renovations, weak mini-fridges and older furniture. Guests also noted that some rooms could use better lighting and air conditioning maintenance. A few reviews pointed out that the layout of bathrooms—specifically the separation of showers and toilets—was not ideal.

Despite these minor drawbacks, the overall consensus is that Novotel Sao Paulo Morumbi offers comfortable and clean accommodations with attentive staff, making for a pleasant stay in Sao Paulo.

Beds
The beds at Novotel Sao Paulo Morumbi receive high praise from guests for their comfort. Many reviewers highlight the beds as being very comfortable with some even describing them as super comfortable or picture-perfect. The quality and softness of the bed linens, as well as the coziness of the beds, add to the overall positive experience. Guests also appreciate the excellent service from the staff, which complements the comfort of the accommodations.

However, there are a few mentions of less satisfactory experiences. The sofa beds, in particular, are often noted as uncomfortable, both for kids and adults. Some guests found their beds too hard or not very comfortable, indicating a variance in individual preferences.

Overall, the primary beds in the rooms are cited as comfortable and cozy, contributing to a restful stay. The hotel seems to maintain a high standard of cleanliness and organization, further enhancing the comfort factor. Despite a few outliers, the general consensus leans towards a positive experience with the bedding at this hotel.

Cleanliness
The Novotel Sao Paulo Morumbi consistently impresses guests with its high standards of cleanliness and well-maintained facilities. Visitors frequently highlighted the impeccable cleanliness of the rooms and the hotel's modern organized spaces. The rooms are described as very clean, comfortable and spacious with excellent hygiene kits and fresh cotton sheets and towels. The common areas and amenities, including the heated pool, also received praise for their cleanliness and good upkeep. Guests appreciated the efficient cleaning service and the attentive staff ensuring everything is in its place. The breakfast and restaurant services did not disappoint either with many noting the cleanliness paired with good food. However, a few concerns were raised about specific areas like bathroom tiles, elevators and cutlery that could benefit from more attention. Overall, the hotel offers a very pleasant stay with a notable focus on cleanliness and comfort.

Staff
The staff at Novotel São Paulo Morumbi consistently receives high praise from guests with many highlighting their friendliness, attentiveness and professionalism. Reviews reflect a team that is not only well-prepared and courteous but also exceptionally accommodating and helpful. Service across various hotel departments, including reception and the restaurant, is frequently described as great, impeccable and top-notch. Specific employees, such as Gislaine, Salas, Diego, Laura, Jeremias, Caua and Leo, are often acknowledged for their excellent service and dedication. The hotel's staff is noted for their warm hospitality, making it a welcoming environment for families and all visitors. Despite occasional minor issues, such as loud conversations or specific reception experiences, the overall sentiment is overwhelmingly positive, underscoring the staff as a standout aspect of the hotel experience.

Wi-Fi
The reviews for the Wi-Fi at Novotel Sao Paulo Morumbi present a mixed picture. Guests generally found the Wi-Fi to be good in the common areas, while others mentioned that the signal was weak in the rooms. Some reported that the Wi-Fi worked well throughout the hotel but not in specific rooms. However, a significant number of reviews highlighted issues with slow, unstable or non-functional internet in the rooms, especially during peak hours. Several guests experienced no internet service at all for extended periods with one instance being 24 hours without Wi-Fi. Additionally, there were mentions of related connectivity issues, such as the lack of a working Ethernet cable input and limited cable TV options, which impacted the overall experience. Improvements to both the internet speed and coverage appeared to be a recurring suggestion among guests.

Gym
The gym at Novotel Sao Paulo Morumbi receives mixed reviews from guests. While some find it good and usable, others point out that it is very small and could benefit from more equipment and a larger space. The gym is described as deserving more attention and needing improvements, including maintenance and cleanliness. There is a noted lack of a designated space for the gym and an external bathroom next to it. Overall, while the gym serves its purpose, there is significant room for enhancement according to visitor feedback.

Pool
The pool area at Novotel Sao Paulo Morumbi consistently receives high praise from guests with multiple reviews highlighting its positive attributes. The outdoor setting, complemented by a restaurant and barbecue area, provides an appealing environment for relaxation. Families especially appreciate the heated pool with varying depths, making it suitable for children of all ages and there is even a play area for the little ones.

Guests frequently describe the pool as clean, well-maintained and aesthetically pleasing. It's clearly a favorite spot, regarded by some as the best part of the hotel. The pool area is noted for its delightful background music, adding to the pleasant atmosphere. There are also amenities that enhance the experience, contributing to an overall enjoyable stay.

While most reviews focus on the positive aspects, a few mention that the area could be better maintained and there were minor inconveniences such as pets in the pool area. Nonetheless, the favorable reviews about the pool's temperature, size and family-friendly features outweigh these comments, making the pool a standout feature of the Novotel Sao Paulo Morumbi.

Parking
The parking service at Novotel Sao Paulo Morumbi is generally considered convenient and available with the notable mention of safe facilities and a valet service that receives praise for being very attentive. Taxi drivers are also accessible on-site 24 hours, which adds an element of convenience for guests. However, a recurring issue in the reviews is the high cost of parking with multiple mentions of it being expensive and not included in the room rate. Despite the satisfactory service provided, the additional parking expenses seem to be a significant point of contention for visitors. The parking spaces are noted to be somewhat tight, making maneuvering challenging for some. Overall, while the parking is convenient and secure, the cost associated with it could be seen as a drawback.

Family
Novotel São Paulo Morumbi has received many positive reviews and comes highly recommended for families. The hotel offers a variety of activities and facilities tailored to children, making it a great place for family trips and family-friendly stays. Among the highlights are the kids' playground, varied pools with different depths and a children's recreation program that ensures the little ones are entertained. There is also a good pool area, equipped with a child entertainer and a playroom, though some guests noted it could be cleaner and larger.

The family rooms, although sometimes described as small for four people, generally meet the needs and include both a bed and a sofa bed. The overall environment is cozy and welcoming for children. The hotel also manages to cater to both leisure and business travelers with children, offering a comfortable, family-oriented atmosphere.

Guests have praised the hotel's leisure area, good service and comfortable accommodations. Despite isolated mentions of room size and cleanliness issues, the consensus is that Novotel São Paulo Morumbi is an ideal spot for families traveling with children. Entertainment options extend into the evening, making it a versatile and enjoyable destination for family vacations. Additionally, the hotel accepts pets, adding to its convenience for family travel.

Overall, Novotel São Paulo Morumbi is seen as one of the best options in the area for families looking for a fun and accommodating stay in São Paulo.

4 Star
Novotel Sao Paulo Morumbi consistently meets the expectations of discerning travelers seeking a four-star experience. Renowned for its modern design, the hotel upholds high standards of comfort and cleanliness, ensuring a very good stay. Guests appreciate the luxurious ambiance and the array of four-star amenities offered, which contribute to its well-deserved four-star rating.

The facilities and services at this hotel receive accolades for aligning with the four-star classification, from contemporary hotel accommodations to exceptional hotel services. Despite a few remarks about sub-standard toiletries, the majority of reviews highlight a fantastic price-quality relation. Visitors frequently mention the great cost-benefit, citing it as one of the best in the area. This confluence of quality and value makes Novotel Sao Paulo Morumbi a commendable choice for travelers looking to balance comfort and cost-effectiveness without compromising on the modern, high-standard experience expected from a four-star hotel.

Business
Novotel Sao Paulo Morumbi is well-regarded among business travelers for its strategic location, particularly convenient for those with meetings in the Berrini and Morumbi areas. The hotel is described as ideal for business trips, offering a business center that is well-structured and useful for corporate needs. Guests frequently praise the great breakfast and comfortable rooms, mentioning that the facilities perfectly meet the needs of business guests.

Amenities such as 24-hour taxi service and meeting rooms also add to the convenience. The hotel staff, noted for being well-prepared, contribute to a smooth experience, particularly during check-in and check-out processes. Despite some minor concerns, such as the occasional unready room upon check-in and the compact nature of the rooms, the overall sentiment remains positive.

The hotel strikes a balance between work and relaxation, making it a great option for executive travelers. Furthermore, it is recognized for delivering good cost benefit, making it a wise choice for business stays despite a busy environment and lack of a laptop desk in the rooms.

Accessible
Novotel Sao Paulo Morumbi receives high marks for its accessibility, making it a strong choice for travelers with disabilities. Guests have noted the hotel has "good" and "great" accessibility with accessible facilities that cater well to those with restricted mobility. Convenient parking and easy car access are additional highlights that improve the overall experience for all guests.

The hotel's location is also noted as advantageous, adding to its appeal for travelers who need ease of access. Inside, the rooms are described as clean, although they feature basic furniture and might not be spacious enough for larger groups, such as two adults and two children. Guests also appreciated the staff's willingness to accommodate room changes when needed.

While the breakfast is described as just alright, the combination of accessible features and convenient parking makes Novotel Sao Paulo Morumbi a suitable choice for travelers seeking a hotel that addresses accessibility needs effectively.

Heated Pool
The heated pool at Novotel Sao Paulo Morumbi has received glowing reviews from guests. Words like comfortable, spacious and very clean frequently describe this amenity. Guests appreciate the consistently warm water, which enhances their swimming experience. The pool's varying depths add to its appeal, making it suitable for different preferences. Overall, the outdoor heated pool stands out as a delightful and well-maintained feature of the hotel, ensuring a pleasant and relaxing experience for visitors.

Outdoor Pool
The outdoor pool at Novotel Sao Paulo Morumbi receives considerable praise from guests. Described frequently as large and great, it serves as a highlight for many visitors. The pool area is noted for being beautiful and traditional, offering a pleasant ambiance. Some appreciate the heated feature, making it enjoyable even during winter. Additionally, the pool deck garners positive comments and it's paired with a playground, which adds to the family-friendly environment. However, there are a few concerns with one guest mentioning that the pool might pose a risk for non-swimmers and another describing it as terribly small. Despite these few criticisms, the overall sentiment towards the outdoor pool remains strongly positive.

Dog Friendly
Novotel Sao Paulo Morumbi is highly regarded for its pet-friendly facilities and services, making it an ideal choice for guests traveling with their furry companions. Guests appreciated being able to sleep, wake up and have breakfast alongside their pets, enhancing the overall experience. The hotel allows pets to accompany their owners in almost all areas, including the pool area and dining spaces, where it's not uncommon to see dogs near the tables and buffet.

The hotel is attentive to guests with pets, ensuring a comfortable stay. While there is an additional cost for pets, this pet-friendly policy makes it worthwhile for many visitors. Novotel Sao Paulo Morumbi truly stands out for its welcoming environment for pets, allowing for a seamless and enjoyable stay for both guests and their four-legged friends.


Yes, Novotel Sao Paulo Morumbi has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool.

No, a spa isn't available at Novotel Sao Paulo Morumbi.

Yes, Novotel Sao Paulo Morumbi welcomes dogs.

Yes, parking facilities are available at Novotel Sao Paulo Morumbi.

Yes, Novotel Sao Paulo Morumbi has a gym.

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