Mercure Sao Paulo Paulista
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Summary of reviewsMercure Sao Paulo Paulista enjoys a prime location just a block from the iconic Paulista Avenue, earning it high marks for convenience and accessibility. It's nestled within easy walking distance of major attractions, a subway station, various restaurants, shops, markets and malls, making it perfect for those looking to explore São Paulo without the need for a car. Guests appreciate the nearby Trianon MASP subway station, which allows quick travel to other parts of the city. Additionally, the area is noted for its safety, offering guests peace of mind as they venture out on foot.
The hotel excels in comfort with beds frequently described as very comfortable, contributing to an overall satisfying stay. The rooms are clean, well-maintained, spacious and well-lit with modern decor and tidy bathrooms. Although some mention the need for updates in certain rooms and bathrooms due to small size and old installations, the functional layouts and conveniences like well-stocked minibars and office spaces generally enhance the guest experience.
Breakfast receives positive feedback for its clean, well-organized and varied buffet, featuring fresh fruits, tasty croissants and excellent coffee. Despite some minor criticisms regarding the variety and occasional crowding in the small breakfast area, the overall sentiment is favorable. Dinner offerings at the hotel restaurant are well-received for their taste, though suggestions for improving nighttime service efficiency and menu variety are noted.
The staff at Mercure Sao Paulo Paulista stand out for their friendliness, professionalism and helpfulness. Receptionists and breakfast staff, in particular, receive commendations for their efficiency and courteous demeanor, contributing to a warm and welcoming atmosphere. This high standard of customer service ensures that guests feel well taken care of.
Cleanliness is another strong point with many guests praising the hotel's tidy and quiet ambiance, although some cleanliness issues, particularly in the bathrooms, are occasionally highlighted. These include moldy shower walls and musty odors, indicating a need for more thorough cleaning in some areas.
While some guests found the Wi-Fi service satisfactory, others encountered issues with speed and connectivity, indicating room for improvement. Parking is generally appreciated for its security and good service, though valet service feedback is mixed with instances of disorganization noted.
Families find the hotel suitable due to its convenient location close to essential amenities and its comfortable accommodations. Although the hotel doesn't have a pool, it provides peaceful sleep with strong windows and warm blankets.
Overall, Mercure Sao Paulo Paulista is a solid choice for both leisure and business travelers. Its strategic location, comfortable and well-decorated rooms, exceptional staff and accessible features make it a highly recommended hotel for exploring the vibrant city of São Paulo.
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The hotel excels in comfort with beds frequently described as very comfortable, contributing to an overall satisfying stay. The rooms are clean, well-maintained, spacious and well-lit with modern decor and tidy bathrooms. Although some mention the need for updates in certain rooms and bathrooms due to small size and old installations, the functional layouts and conveniences like well-stocked minibars and office spaces generally enhance the guest experience.
Breakfast receives positive feedback for its clean, well-organized and varied buffet, featuring fresh fruits, tasty croissants and excellent coffee. Despite some minor criticisms regarding the variety and occasional crowding in the small breakfast area, the overall sentiment is favorable. Dinner offerings at the hotel restaurant are well-received for their taste, though suggestions for improving nighttime service efficiency and menu variety are noted.
The staff at Mercure Sao Paulo Paulista stand out for their friendliness, professionalism and helpfulness. Receptionists and breakfast staff, in particular, receive commendations for their efficiency and courteous demeanor, contributing to a warm and welcoming atmosphere. This high standard of customer service ensures that guests feel well taken care of.
Cleanliness is another strong point with many guests praising the hotel's tidy and quiet ambiance, although some cleanliness issues, particularly in the bathrooms, are occasionally highlighted. These include moldy shower walls and musty odors, indicating a need for more thorough cleaning in some areas.
While some guests found the Wi-Fi service satisfactory, others encountered issues with speed and connectivity, indicating room for improvement. Parking is generally appreciated for its security and good service, though valet service feedback is mixed with instances of disorganization noted.
Families find the hotel suitable due to its convenient location close to essential amenities and its comfortable accommodations. Although the hotel doesn't have a pool, it provides peaceful sleep with strong windows and warm blankets.
Overall, Mercure Sao Paulo Paulista is a solid choice for both leisure and business travelers. Its strategic location, comfortable and well-decorated rooms, exceptional staff and accessible features make it a highly recommended hotel for exploring the vibrant city of São Paulo.
Hotel with Parking
This hotel provides both private and valet parking options, including a parking garage. It also features an electric vehicle charging station and accessible parking.
EV charging stations
Accessible Hotel
Mercure Sao Paulo Paulista is listed as having wheelchair-accessible amenities, ensuring some level of accessibility for guests with mobility needs.
Hotel with EV Charging Stations
This hotel is tagged in the database as having EV charging stations.
Hotel Taking Steps Towards Sustainability
Family Friendly Hotel
Hotel near Nightlife Spots
Business Hotel
Hotel with Gym
4-Star Hotel
Guest Reviews
The Mercure Sao Paulo Paulista hotel boasts an exceptional location that consistently impresses its guests. Situated just a block from the iconic Paulista Avenue, the hotel is within walking distance of major attractions, a subway station and a variety of restaurants, shops, markets and malls, making it a prime spot for both convenience and accessibility. Guests repeatedly emphasize the hotel's central and strategic positioning, which allows for easy exploration of Sao Paulo without the need for a car.
The proximity to Avenida Paulista is a standout feature with reviews noting that it is just a few steps away, making excursions and events highly manageable. Many guests appreciated the nearby Trianon MASP subway station, allowing quick and efficient travel to other parts of the city. The area is also highlighted as very safe, adding an extra layer of comfort for visitors exploring on foot.
Aside from its perfect location, the accommodations also receive praise for their comfort, cleanliness and modern amenities. The beds are frequently described as very comfortable, contributing to an overall satisfying stay. The service provided by the hotel's staff is another highlight with guests remarking on their friendliness, attentiveness and helpfulness.
Breakfast at the hotel gets favorable mentions for its quality and variety, often complementing the excellent location to round out a pleasant experience. In summary, Mercure Sao Paulo Paulista is highly regarded for its unparalleled location in the heart of the city, making it an ideal choice for travelers looking to immerse themselves in Sao Paulo’s vibrant urban life.
Mercure Sao Paulo Paulista receives mixed reviews for its breakfast, but many guests highlight several positive aspects. The breakfast buffet is often described as clean, well-organized and offering good variety. Notable items mentioned include fresh fruits, tasty croissants and excellent coffee, particularly espresso. Guests appreciate the delicious tapioca and omelet options. Many reviewers praise the breakfast as being very good or excellent, noting the diverse selection and good quality of food with some even calling it abundant and delicious. The service during breakfast is also commended as attentive and polite.
However, there are some criticisms. Several reviews point out that breakfast can become repetitive over a prolonged stay and could benefit from more homemade products and a wider variety of fruits and cereals. Crowding is also an issue due to the small breakfast area and the breakfast is not included in the daily rate, which some guests find disappointing given the additional cost. Despite these negatives, the overall sentiment leans positively with many guests enjoying a pleasant start to their day with the breakfast offered at Mercure Sao Paulo Paulista.
Mercure Sao Paulo Paulista boasts a strategic location with excellent restaurant options nearby. While guests have commented positively on the quality of food at the restaurant and through room service, the experience is mixed. Dinner offerings generally receive commendations for taste, although some find the nighttime service lacking in efficiency and quality. Guests also note issues with excessive salt and artificial seasonings and the menu could benefit from more variety. The restaurant staff seem somewhat disorganized with meal orders and the speed of service, particularly for in-room dining, could be improved. Despite some shortcomings, the restaurant still offers enjoyable dining experiences during both lunch and dinner.
The rooms at Mercure Sao Paulo Paulista receive a variety of feedback from guests, yet several positive aspects consistently emerge. Guests frequently praise the comfort of the beds and terms like excellent, super comfortable and very nice accommodations are commonly mentioned. The rooms are often noted for being clean and well-maintained with some guests highlighting spaciousness and good lighting as standout features. The modern and well-decorated rooms, along with clean and tidy bathrooms, contribute to an overall pleasant stay.
However, there are some areas where the hotel could improve. A number of reviews point out that certain rooms and bathrooms are small and in need of updates with old installations causing issues such as leaks and inconsistent water temperature. Problems with air conditioning and heating have also been mentioned, as well as occasional lapses in room cleanliness, particularly with dust and maintenance issues. Despite these drawbacks, the room sizes are generally appreciated, particularly for being larger than those in other hotels. Functional room layouts and comfortable furniture, such as well-stocked minibars and workspaces, add to the convenience of the stay.
In summary, while Mercure Sao Paulo Paulista offers comfortable and well-decorated rooms with ample space, there are some inconsistencies in maintenance and cleanliness standards that the hotel could address to improve the guest experience.
At Mercure Sao Paulo Paulista, guests largely praise the comfort and quality of the beds. Many travelers found the rooms and beds to be comfortable and well-maintained with several mentioning that the beds were very soft and cozy. The size of the beds also stood out with guests appreciating the spaciousness and good layout of the rooms. Cleanliness is a recurring positive note, highlighting that the bedding and mattresses were well-kept and cleaned daily.
However, not all reviews were uniformly positive. Some guests pointed out that the beds and pillows could use an upgrade, noting issues with comfort and the absence of bed sheets and blankets in some instances. Occasionally, the firmness of the mattresses was criticized with some finding them too soft or wobbly, but others appreciated the soft feel.
In summary, while there are mixed opinions on certain aspects, the general consensus indicates that Mercure Sao Paulo Paulista offers beds that are widely regarded as comfortable and conducive to a good night's sleep.
Guests at Mercure Sao Paulo Paulista have largely praised the overall cleanliness of the hotel, highlighting clean and well-organized buffet areas, clean rooms and consistently fresh towels. Some have noted the impeccable cleanliness and daily maintenance of their rooms, appreciating the hotel's tidy and quiet ambiance.
However, a significant portion of reviews indicates concerns about cleanliness, particularly in the bathrooms. Common issues include moldy shower walls, dirty grout and sagging ceilings. Some guests have flagged musty odors, dusty air conditioning vents and clogged sinks, suggesting the need for more thorough cleaning and renovations in several areas. The hallways and certain rooms have old carpeting and suboptimal lighting, adding to the maintenance woes.
While the hotel delivers on comfort and practicality with its prime location near Avenida Paulista and various amenities, cleanliness is inconsistent and sometimes leaves much to be desired. Improvements in regular cleaning and maintenance, particularly in bathrooms, are necessary to elevate the guest experience.
Mercure Sao Paulo Paulista has garnered an impressive reputation among its guests, largely due to the exemplary performance of its staff. Consistently described as friendly, welcoming and extremely helpful, the team at the hotel earns high praise for their professionalism and attentiveness. The reception staff, in particular, receives commendations for their efficiency and courteous demeanor with many guests highlighting their prompt and supportive service. Visitors have appreciated the staff's effort to communicate effectively despite language barriers, often noting their kindness and patience with those who struggle with Portuguese.
The staff’s courtesy and readiness to assist, from receptionists to waitresses at breakfast, underline a consistent theme of excellent customer service throughout the hotel. Guests noted that the employees appear well-trained and are always eager to help, contributing to a warm and accommodating atmosphere. The combination of friendliness, professionalism and discreet behavior by the staff has made a lasting positive impression on many visitors.
While most feedback about the staff is overwhelmingly positive, there are occasional mentions of less satisfactory experiences with certain members who were not as friendly or provided poorer service. However, these instances are notably in the minority. For the most part, Mercure Sao Paulo Paulista's staff are regarded as one of the standout features of the hotel, offering a warm welcome and maintaining high standards of hospitality that ensure guests feel well taken care of during their stay.
Travelers staying at Mercure Sao Paulo Paulista have had a mixed experience with the hotel's Wi-Fi. Some guests reported that the Wi-Fi service was good and consistent, describing it as decent and very good. For a number of visitors, the internet worked very well and provided a reliable connection. However, a significant portion of guests found the Wi-Fi to be disappointing with several mentioning issues such as slow speeds, difficulty accessing the network and instances where the internet simply did not work. Some described the Wi-Fi as bad or terrible with speeds considered inadequate for business needs. These reviews suggest that while some guests encountered satisfactory wireless internet, there is a notable need for improvement to meet the expectations of all travelers.
The parking at Mercure Sao Paulo Paulista is generally seen as a positive aspect by guests. Many appreciate that secure parking is available and the parking lot offers good service. The valet service receives mixed feedback with some noting it as satisfactory and others pointing out occasional disorganization and long wait times to retrieve their vehicles. An isolated incident included a mix-up where a guest received a different car, along with a mishap involving luggage. Nonetheless, the overall sentiment leans towards a functional and secure parking experience.
Mercure Sao Paulo Paulista offers a welcoming atmosphere for families traveling with children. The hotel's prime location is consistently praised, being close to an array of essential amenities such as restaurants, supermarkets, museums, shops and the subway, all within walking distance. While the rooms and buildings are noted as older and there's no pool available, the comfort and peaceful sleep afforded by strong windows and warm blankets make up for it. This hotel is ideal for family stays with plenty of good touring spots nearby, ensuring a convenient and enjoyable visit.
Mercure Sao Paulo Paulista is a four-star hotel that receives mixed reviews regarding its adherence to the four-star standard. While some guests feel it does not fully meet the expectations of its rating, others affirm that it fulfills the four-star requirements with its quality facilities. Many guests praise the hotel for its excellent and perfect location, making it highly recommended for convenience. The facilities are generally regarded as excellent, enhancing the overall experience for visitors. Despite a few criticisms, the quality of the hotel stands out positively with certain unique features like the L-shaped refrigerators adding to its appeal.
Mercure Sao Paulo Paulista receives strong recommendations for business travelers due to its convenient and ideal location. The hotel offers functional rooms equipped with a good office area suitable for quick meetings, making it an excellent choice for short business stays. Business executives appreciate the great overall structure and facilities, including the office desk behind the beds. The staff provides excellent consultation and support to travelers, enhancing the experience further.
The Mercure Sao Paulo Paulista is highly praised for its exceptional accessibility features, making it a convenient choice for guests with disabilities. Strategically located just a block from Avenida Paulista, the hotel is noted for its proximity to key destinations such as the Brigadeiro subway station, supermarkets, restaurants and shops, including the Paulista Mall.
Guests frequently highlight the perfect location, which is not only accessible but also comfortably close to various amenities, ensuring ease of travel and convenience. The hotel consistently receives commendation for offering great consultation and support to travelers, ensuring a positive and accommodating experience for all guests.
In summary, the Mercure Sao Paulo Paulista stands out for its accessible location and supportive staff, making it a top choice for travelers with disabilities seeking a seamless and comfortable stay in São Paulo.
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Location
The proximity to Avenida Paulista is a standout feature with reviews noting that it is just a few steps away, making excursions and events highly manageable. Many guests appreciated the nearby Trianon MASP subway station, allowing quick and efficient travel to other parts of the city. The area is also highlighted as very safe, adding an extra layer of comfort for visitors exploring on foot.
Aside from its perfect location, the accommodations also receive praise for their comfort, cleanliness and modern amenities. The beds are frequently described as very comfortable, contributing to an overall satisfying stay. The service provided by the hotel's staff is another highlight with guests remarking on their friendliness, attentiveness and helpfulness.
Breakfast at the hotel gets favorable mentions for its quality and variety, often complementing the excellent location to round out a pleasant experience. In summary, Mercure Sao Paulo Paulista is highly regarded for its unparalleled location in the heart of the city, making it an ideal choice for travelers looking to immerse themselves in Sao Paulo’s vibrant urban life.
Breakfast
However, there are some criticisms. Several reviews point out that breakfast can become repetitive over a prolonged stay and could benefit from more homemade products and a wider variety of fruits and cereals. Crowding is also an issue due to the small breakfast area and the breakfast is not included in the daily rate, which some guests find disappointing given the additional cost. Despite these negatives, the overall sentiment leans positively with many guests enjoying a pleasant start to their day with the breakfast offered at Mercure Sao Paulo Paulista.
Dinner
Rooms
However, there are some areas where the hotel could improve. A number of reviews point out that certain rooms and bathrooms are small and in need of updates with old installations causing issues such as leaks and inconsistent water temperature. Problems with air conditioning and heating have also been mentioned, as well as occasional lapses in room cleanliness, particularly with dust and maintenance issues. Despite these drawbacks, the room sizes are generally appreciated, particularly for being larger than those in other hotels. Functional room layouts and comfortable furniture, such as well-stocked minibars and workspaces, add to the convenience of the stay.
In summary, while Mercure Sao Paulo Paulista offers comfortable and well-decorated rooms with ample space, there are some inconsistencies in maintenance and cleanliness standards that the hotel could address to improve the guest experience.
Beds
However, not all reviews were uniformly positive. Some guests pointed out that the beds and pillows could use an upgrade, noting issues with comfort and the absence of bed sheets and blankets in some instances. Occasionally, the firmness of the mattresses was criticized with some finding them too soft or wobbly, but others appreciated the soft feel.
In summary, while there are mixed opinions on certain aspects, the general consensus indicates that Mercure Sao Paulo Paulista offers beds that are widely regarded as comfortable and conducive to a good night's sleep.
Cleanliness
However, a significant portion of reviews indicates concerns about cleanliness, particularly in the bathrooms. Common issues include moldy shower walls, dirty grout and sagging ceilings. Some guests have flagged musty odors, dusty air conditioning vents and clogged sinks, suggesting the need for more thorough cleaning and renovations in several areas. The hallways and certain rooms have old carpeting and suboptimal lighting, adding to the maintenance woes.
While the hotel delivers on comfort and practicality with its prime location near Avenida Paulista and various amenities, cleanliness is inconsistent and sometimes leaves much to be desired. Improvements in regular cleaning and maintenance, particularly in bathrooms, are necessary to elevate the guest experience.
Staff
The staff’s courtesy and readiness to assist, from receptionists to waitresses at breakfast, underline a consistent theme of excellent customer service throughout the hotel. Guests noted that the employees appear well-trained and are always eager to help, contributing to a warm and accommodating atmosphere. The combination of friendliness, professionalism and discreet behavior by the staff has made a lasting positive impression on many visitors.
While most feedback about the staff is overwhelmingly positive, there are occasional mentions of less satisfactory experiences with certain members who were not as friendly or provided poorer service. However, these instances are notably in the minority. For the most part, Mercure Sao Paulo Paulista's staff are regarded as one of the standout features of the hotel, offering a warm welcome and maintaining high standards of hospitality that ensure guests feel well taken care of during their stay.
Wi-Fi
Parking
Family
4 Star
Business
Accessible
Guests frequently highlight the perfect location, which is not only accessible but also comfortably close to various amenities, ensuring ease of travel and convenience. The hotel consistently receives commendation for offering great consultation and support to travelers, ensuring a positive and accommodating experience for all guests.
In summary, the Mercure Sao Paulo Paulista stands out for its accessible location and supportive staff, making it a top choice for travelers with disabilities seeking a seamless and comfortable stay in São Paulo.
No, Mercure Sao Paulo Paulista doesn't have any pool.
No, a spa isn't available at Mercure Sao Paulo Paulista.
No, Mercure Sao Paulo Paulista doesn't allow dogs.
Yes, parking facilities are available at Mercure Sao Paulo Paulista.
Yes, Mercure Sao Paulo Paulista has a gym.
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