Meliá Ibirapuera

Sao Paulo -23.60568900, -46.66444600 , Avenida Ibirapuera, 2.534 (Show on Map)
8.5
Very Good


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Summary of reviewsMeliá Ibirapuera is frequently praised for its exceptional location in São Paulo, situated in the convenient Moema neighborhood. Guests appreciate its close proximity to key attractions such as Ibirapuera Park and Ibirapuera Shopping Mall, as well as its accessibility to public transportation and Congonhas Airport. The location is augmented by a quiet ambiance amidst vibrant surroundings, complemented by a host of nearby dining and shopping options.

The hotel’s breakfast is a highlight, often described as excellent and varied, with high-quality offerings such as pastries, fresh fruits, and juices. Guests appreciate the attentive service in a spacious and comfortable setting. The breakfast service begins early, which is ideal for early risers seeking convenience.

Comfortable accommodations are a notable feature, with guests lauding the spacious, quiet, and well-equipped rooms. The beds, in particular, are highly praised for comfort. Cleanliness throughout the hotel is another standout aspect, with guests frequently describing the rooms and common areas as spotless and the staff efficient in maintaining the facilities to a high standard.

The staff at Meliá Ibirapuera receive consistent admiration for their friendliness and professionalism, contributing positively to the overall guest experience. Visitors feel genuinely looked after, with staff members often willing to go the extra mile to ensure comfort and satisfaction.

The hotel's WiFi has been noted to have mixed reliability, particularly in guest rooms, which may be a concern for those needing stable internet access. Similarly, the gym receives mixed reviews, recognized for good sound insulation and equipment, but critiqued for its cramped space and maintenance issues.

The pool area is appreciated by some for its pleasant environment but critiqued by others for its size and lack of heating. Parking services, while convenient due to onsite availability and valet service, receive mixed feedback due to service efficiency and additional charges not included in the hotel rate.

Overall, Meliá Ibirapuera combines a prime location with comfortable accommodations, friendly service, and excellent breakfast offerings, making it a compelling choice for visitors to São Paulo. However, areas such as internet connectivity, gym facilities, and parking services present opportunities for improvement. While some find it meets a four-star standard, others feel it falls short in the value-for-money aspect, suggesting room for enhancements to fully meet its classification expectations.
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Categories
Accessible Hotel
Meliá Ibirapuera is listed as one of the most popular accessible hotels in Sao Paulo.

Hotel with Indoor Pool
Meliá Ibirapuera features an indoor and heated pool. The hotel's wellness area also includes a fully equipped gym and sauna.

Hotel Taking Steps Towards Sustainability

Hotel for Honeymoon

Family Friendly Hotel

Romantic Hotel

Hotel near Nightlife Spots

Hotel with Swimming Pool

  Heated Pool    Indoor Pool  


Business Hotel

Hotel with Parking

Hotel with Gym

4-Star Hotel

Hotel with Heated Pool

Room Types
Grand Premium This air-conditioned room features city view, a TV, hairdryer, Nespresso coffee machine with selection of capsules and ironing facilities. The bathroom comes with a bath robe and slippers.

Deluxe Twin Room This twin room features city view, sofa, hairdryer and ironing facilities. The bathroom comes with bathrobe, slippers and a shower.

Deluxe Room Queen Boasting city view, this double room features a sofa, hairdryer and ironing facilities. The bathroom comes with a shower, bathrobes and slippers.

Junior Suite This suite has city view, hairdryer, a seating area, TV, nespresso coffee machine with a selection of capsules and ironing facilities. The bathroom features shower, bath tub, slippers and bathrobes.

Melia Twin Featuring free toiletries, this twin room includes a private bathroom with a shower, a hairdryer and slippers. The air-conditioned twin room features a flat-screen TV with cable channels, soundproof walls, a minibar, a wardrobe as well as city views. The unit has 2 beds.

Melia King Providing free toiletries, this double room includes a private bathroom with a shower, a hairdryer and slippers. The spacious air-conditioned double room provides a flat-screen TV with cable channels, soundproof walls, a minibar, a wardrobe as well as city views. The unit offers 1 bed.

Grand Premium Room with Balcony Boasting city view, this suite has a balcony, media hub, docking station, TV, hairdryer, Nespresso machine with a selection of capsules and ironing facilities. The bathroom feature shower, bathrobes and slippers.

Deluxe Queen with Accessibility Boasting city view, this double room features electric kettle with a tea kit, hairdryer, ironing facilities, bathrobes and slippers. The bathroom comes with a shower, high chair and grab bars.

Grand Premium Room with Terrace Providing free toiletries and bathrobes, this double room includes a private bathroom with a shower, a hairdryer and slippers. The spacious air-conditioned double room provides a flat-screen TV with cable channels, soundproof walls, a coffee machine, a wardrobe as well as city views. The unit offers 1 bed.

Guest Reviews
8.5
Very Good
Location
Meliá Ibirapuera is praised for its exceptional location in São Paulo, offering guests easy access to several key attractions and amenities. Situated in the Moema neighborhood, the hotel is conveniently close to the Moema subway station, making it an excellent choice for travelers who appreciate public transport options. Guests appreciate being a short distance from Ibirapuera Park and Ibirapuera Shopping Mall, allowing for pleasant walks to these popular spots. The area also boasts a variety of dining and shopping options, including restaurants, bars, grocery stores, and bakeries, providing a multifaceted urban experience.

Proximity to Congonhas Airport is noted for convenience, making the hotel ideal for business travelers or those with airport needs. Despite being near bustling areas, the hotel maintains a quiet ambiance and offers spacious, comfortable rooms with excellent sound insulation. Guests highlight the impeccable cleanliness and the comfort of the accommodations, complemented by friendly and efficient service from the staff.

The breakfast at Meliá Ibirapuera receives frequent accolades, described as plentiful and of high quality. The hotel ensures a complete stay with amenities like a pool, sauna, gym, and parking, all while nestled in a safe neighborhood. Overall, Meliá Ibirapuera stands out for its prime location, combining convenience with comfort and excellent service, creating a compelling choice for visitors to São Paulo.

Breakfast
Meliá Ibirapuera in São Paulo receives glowing praise for its exceptional breakfast offerings, which is often highlighted as a strong point of the hotel experience. Guests consistently describe the breakfast as wonderful, excellent, and varied, with a wide array of options that cater to diverse tastes and dietary needs. The breakfast space is noted for being spacious and comfortable, with attentive staff ensuring a pleasant dining experience. Many guests emphasize the high quality of the food, particularly the pastries, fresh fruits, and juices, as well as the availability of healthy options. The breakfast service starts early at 6:00 am, providing convenience for early risers. With its outstanding breakfast, coupled with a great location near Congonhas Airport, Meliá Ibirapuera ensures a memorable start to each guest's day.

Rooms
At Meliá Ibirapuera, guests frequently commend the spacious and comfortable rooms, which are well-equipped with modern amenities. The beds receive high praise for their comfort, making for restful nights. Guests also appreciate the overall cleanliness and tranquility of the rooms, which are often described as large and airy. Despite some noting the bathrooms as small or in need of maintenance, the main living spaces are often highlighted as a key strength, complete with good noise insulation and pleasant decor. The hotel itself is conveniently located, adding to the appeal, with friendly staff and reliable service enhancing the overall guest experience.heets and towels are typically clean, and minor issues with room conditions do not detract significantly from the overall positive impressions of comfort and room quality.

Beds
The reviews for the beds at Meliá Ibirapuera paint a predominantly positive picture, highlighting comfort as a key feature. Guests frequently described the beds as large, super comfortable, and excellent, with many emphasizing the premium quality of the bedding and sheets. The king-sized beds and spacious mattresses contribute to a restful atmosphere, appreciated by many who noted the exceptional comfort and support. Phrases like impeccable and fresh are used to describe the bedding, indicating a high standard of cleanliness and quality.

However, a few guests noted some issues, such as beds that were too hard or soft, and occasional noise from the frames. Despite these minor criticisms, the overall sentiment is overwhelmingly positive, with several guests expressing that the comfort of the beds, along with the quality location of the hotel, greatly enhanced their stay.

Cleanliness
At Meliá Ibirapuera, cleanliness is a standout feature that guests frequently praise. The hotel is consistently described as very clean, with many reviews highlighting spotless rooms and common areas. Guests appreciate the clean and comfortable facilities, noting that the hotel is well-maintained. The staff's efficiency in keeping the hotel tidy receives high marks, contributing to an overall positive experience. Rooms are mentioned as not only clean but also spacious and modern, offering comfort with clean linens and fragrant towels, despite some reviews noting they are a bit old.

Several guests mention exceptional cleanliness, particularly in the guest rooms, with some even using words like impeccable and spotless to describe their stay. However, there are areas where improvement is suggested, such as certain bathrooms needing renovation and minor issues like dust under beds or the condition of towels. Despite these few critiques, the overall sentiment is positive, with guests frequently commenting on the cleanliness and organization throughout the hotel, which, coupled with a delicious and varied breakfast, makes for a highly recommended stay.

The location of Meliá Ibirapuera adds to its appeal, being well-situated in the Moema area. The friendly and attentive staff further enhance the guest experience, ensuring a welcoming and accommodating environment. Overall, the hotel offers a comfortable, clean, and pleasant stay in a prime location, earning it frequent recommendations from its guests.

Staff
At Meliá Ibirapuera, the staff consistently receives high praise for their exceptional level of service. Guests frequently highlight the attentiveness, friendliness, and professionalism exhibited by both the reception and bar teams. A strong emphasis on guest hospitality ensures that visitors feel genuinely valued, contributing to an excellent overall experience. The friendliness and efficiency of the staff stand out, with many describing them as helpful, polite, and pleasant throughout their stay. Even amid minor operational hiccups, such as technology issues or noise disturbances, the team members are often noted for their willingness to assist with a smile and maintain a courteous demeanor. While some reviews mention room for improvement in areas such as training and specific staff interactions, the general consensus reflects a positive and welcoming atmosphere fostered by a dedicated team focused on making every guest's stay comfortable and enjoyable.

Wi-Fi
When staying at Meliá Ibirapuera, guests have noted a mixed experience with the hotel's WiFi. While some have enjoyed a stable connection within certain areas of the hotel, the WiFi service appears to struggle predominantly in guest rooms. Users have frequently mentioned unstable connections, slow speeds, and difficulties in connecting, particularly with certain devices like Android phones. In some instances, guests found the WiFi to be very poor, unreliable, or simply not connecting at all, leading to frustrations during their stay. However, it seems that where the WiFi does work, it serves basic browsing needs adequately. Overall, travelers may wish to consider these factors if dependable high-speed internet is crucial for their visit or work requirements during their stay at Meliá Ibirapuera.

Gym
At Meliá Ibirapuera, the gym experience receives mixed reviews from guests, showcasing both positives and areas for improvement. On a positive note, some guests find the gym to be good or reasonable, with some praising it for having great sound insulation. The equipment that is available is considered to be of good quality, and when well-maintained, it is fully equipped for basic workouts.

However, the gym space is noted to be somewhat cramped, leading to a crowded environment, especially during peak hours. Guests often mention the limited selection of equipment, suggesting that the gym could benefit from additional resources, particularly more weight training machines. Maintenance issues seem to be a recurring theme, with reports of treadmills being out of service for extended periods, missing dumbbells, and a generally neglected appearance. For a hotel of this stature, some visitors feel that the gym should undergo renovations to align with guests' expectations and the hotel's caliber. Overall, while the gym functions adequately for basic fitness needs, there's a unanimous sentiment that enhancements could enrich the guest experience significantly.

Pool
Meliá Ibirapuera's pool area receives mixed reviews from its guests. On the positive side, many highlight the pool as being nice, with some appreciating its good size and suitability for swimming. Others praise the pool's location alongside the gym and café, providing a pleasant area to relax and exercise. The spaciousness of the pool and gym area is also noted, and some guests find the pool temperature comfortable when in use.

However, there are notable downsides. One frequent observation is the pool's lack of heating, which many believe is a missed opportunity for a hotel of this caliber. Its indoor location limits sun exposure, and some guests have expressed dissatisfaction with the pool's small size and enclosed nature. Complaints also arise regarding cleanliness, with reports of the pool appearing dirty at times, as well as a lack of sufficient seating, suggesting a need for more chairs in the area. Overall, while the pool offers a good experience for some, there are areas for improvement to meet guests’ expectations fully.

Parking
The parking situation at Meliá Ibirapuera has received a range of feedback from guests. On the positive side, on-site parking and the presence of a valet at the door have been noted to make the parking process more convenient for guests. This service aspect simplifies the use of the parking lot. However, guests have frequently expressed dissatisfaction with various aspects of the parking service. The parking service, which is outsourced, has been described as slow and lacking in customer service. At times, retrieving a car can take up to 30 minutes, causing delays at checkout. Additionally, the cost of parking is not included in the daily hotel rate, an aspect that some guests find bothersome, especially for extended stays, as fees can accumulate quickly. Overall, while parking is available, improvements in service efficiency and cost inclusion could significantly enhance the guest experience.

4 Star
Meliá Ibirapuera seems to be a polarizing choice for travelers visiting São Paulo. The location garners significant praise, offering guests convenient access to a variety of restaurants, shops, and gyms, which many find appealing. The staff also receive positive remarks for their attentiveness and helpfulness, enhancing the overall guest experience. However, opinions diverge when it comes to the hotel's star rating and the condition of its facilities.

While some guests find the architecture to retain a five-star charm, others note that the hotel does not live up to its four-star classification, with several suggesting a two to three-star equivalence. The comfort of the rooms is recognized, though paired with criticism about the small and outdated bathroom facilities. Maintenance issues and signs of neglect are highlighted, with some saying the property has seen better days. Despite meeting the four-star standard for some, others believe the hotel falls short when considering the cost and quality offered. Overall, the hotel promises potential that some feel is unmet, prompting mixed reviews about whether it truly meets its purported four-star status.


Yes, Meliá Ibirapuera has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.

No, a spa isn't available at Meliá Ibirapuera.

No, Meliá Ibirapuera doesn't allow dogs.

Yes, parking facilities are available at Meliá Ibirapuera.

Yes, Meliá Ibirapuera has a gym.

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