Golden Tower Express Anhembi by Fênix Hotéis
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Summary of reviewsGolden Tower Express Anhembi by Fênix Hotéis offers a strategically located accommodation option in São Paulo, appealing mainly to business travelers and those in town for events. Its proximity to major transportation hubs like Tietê Bus Station and the Portuguesa-Tietê metro station makes it a convenient choice for guests relying on public transport. The hotel's nearness to the Expo Center Norte and Anhembi Convention Center further enhances its appeal for attendees of events and fairs.
Guests frequently praise the hotel for its clean rooms and attentive, courteous staff, particularly highlighting the front desk and breakfast service. The breakfast buffet is well-regarded for its variety and quality, offering an extensive selection to suit diverse tastes, although some feel the price is on the higher side. Dinner at the hotel receives mixed reviews, with some appreciating the taste and service, while others believe the menu could offer more variety and quality.
Rooms are noted for their modern decor, cleanliness, and practicality, with features such as comfortable beds, spacious desks, and efficient air conditioning being commonly appreciated. However, some guests have called for improvements in soundproofing and room maintenance. The cleanliness of the hotel is generally acknowledged, though occasional lapses in consistency are reported.
The hotel staff is consistently commended for their professionalism and friendliness, contributing significantly to a warm and welcoming environment. Some minor service lapses were noted, but these are overshadowed by the generally positive experiences of the staff's responsiveness and attentiveness.
The hotel provides parking, although it is managed by a third-party service and incurs an additional fee, which some guests find less than ideal. The Wi-Fi service at the hotel receives mixed feedback, with some guests experiencing connectivity issues while others find it adequate for streaming and basic internet use.
While the surrounding neighborhood presents safety concerns, the hotel's location still holds value for its accessibility to transport and event venues. Golden Tower Express Anhembi by Fênix Hotéis caters well to business travelers and short-stay guests seeking practicality and affordability, delivering a satisfactory experience aligned with its three-star rating. Efforts to enhance certain amenities and services could further bolster its reputation as a convenient and comfortable choice in São Paulo.
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Guests frequently praise the hotel for its clean rooms and attentive, courteous staff, particularly highlighting the front desk and breakfast service. The breakfast buffet is well-regarded for its variety and quality, offering an extensive selection to suit diverse tastes, although some feel the price is on the higher side. Dinner at the hotel receives mixed reviews, with some appreciating the taste and service, while others believe the menu could offer more variety and quality.
Rooms are noted for their modern decor, cleanliness, and practicality, with features such as comfortable beds, spacious desks, and efficient air conditioning being commonly appreciated. However, some guests have called for improvements in soundproofing and room maintenance. The cleanliness of the hotel is generally acknowledged, though occasional lapses in consistency are reported.
The hotel staff is consistently commended for their professionalism and friendliness, contributing significantly to a warm and welcoming environment. Some minor service lapses were noted, but these are overshadowed by the generally positive experiences of the staff's responsiveness and attentiveness.
The hotel provides parking, although it is managed by a third-party service and incurs an additional fee, which some guests find less than ideal. The Wi-Fi service at the hotel receives mixed feedback, with some guests experiencing connectivity issues while others find it adequate for streaming and basic internet use.
While the surrounding neighborhood presents safety concerns, the hotel's location still holds value for its accessibility to transport and event venues. Golden Tower Express Anhembi by Fênix Hotéis caters well to business travelers and short-stay guests seeking practicality and affordability, delivering a satisfactory experience aligned with its three-star rating. Efforts to enhance certain amenities and services could further bolster its reputation as a convenient and comfortable choice in São Paulo.
3-Star Hotel
This hotel offers a strategic location near Anhembi. It provides essential amenities and services for a comfortable stay. The hotel offers good value for money.
Hotel Taking Steps Towards Sustainability
Family Friendly Hotel
Dog Friendly Hotel
Business Hotel
Hotel with Parking
Accessible Hotel
Guest Reviews
Golden Tower Express Anhembi by Fênix Hotéis boasts a superb location for travelers looking for convenience in São Paulo. Situated just steps away from the Tietê Bus Station and the Portuguesa-Tietê metro station, it's perfect for those reliant on public transport, offering easy access to various parts of the city. Visitors appreciate the proximity to the Expo Center Norte, Anhembi Convention Center, and nearby shopping centers, which make it an ideal choice for those attending events or fairs. Clean rooms, attentive staff, and a comfortable stay are frequently praised by guests. While the area surrounding the hotel has raised some concerns due to safety issues and the presence of homeless people, the strategic positioning of the hotel still meets the travel needs of many, providing a practical solution for business trips and short stays.
The breakfast experience at Golden Tower Express Anhembi by Fênix Hotéis is predominantly positive, offering a variety of dishes that many guests have found satisfying and flavorsome. The buffet is consistently praised for its abundance and quality, with plenty of options to cater to diverse palates. The availability of fruits, breads, and cakes is noted as delightful, and the breakfast is often described as well-served and meeting expectations. Guests appreciate the friendly and attentive staff during breakfast service, further enhancing the experience. However, some reviews mention the high price of the breakfast, and a few guests feel that for the cost, the selection could be broader. Additionally, the breakfast is not included in the standard room rate, which some believe should be reconsidered. Despite these critiques, the breakfast is still regarded as a highlight for many, offering a strong start to the day amidst simple yet comfortable accommodations. The excellent location of the hotel, close to public transport, adds to the appeal for guests looking for convenience during their stay.
Golden Tower Express Anhembi by Fênix Hotéis has a mixed reputation regarding its dinner offerings. While some guests praise the taste of the meals and appreciate the excellent service during dinner, others express concerns about the limited options on the menu. Diners can choose from dishes featuring meat, chicken, or fish accompanied by fried potatoes, although the variety is perceived as minimal by some guests. The pricing generally receives positive comments, being considered okay by several reviewers. However, there are mentions of the restaurant being expensive and serving food that seems pre-prepared or lacking in quality, with a few guests feeling that some meals, like omelets with cheese and fries, did not meet expectations. Despite these criticisms, there are highlights of great-tasting dishes offered at suitable prices. Overall, while the dinner experience at the hotel may satisfy those looking for simple, well-priced meals, it might not be ideal for guests seeking a diverse and high-quality dining experience.
Golden Tower Express Anhembi by Fênix Hotéis is noted for its well-maintained and comfortable rooms, appealing to both business and leisure travelers. Guests frequently mention the cleanliness and organization of the rooms, with many appreciating their modern decor and practical amenities such as good-sized desks, minibars, and efficient air conditioning. The spaciousness of the rooms, particularly the family and triple options, often receives praise, providing ample space for relaxation and work. Comfort is highlighted through soft, comfortable beds and clean linens, making it a restful environment for most visitors.
While the hotel provides solid comfort, some areas could benefit from improvements. A few guests mention the need for renovation and better soundproofing, as noise from neighboring rooms can be intrusive. Occasional maintenance issues, like air conditioning faults and bathroom fixtures, are also reported. Additionally, the room size varies, with some finding certain accommodations cramped or basic compared to the price.
Despite these minor drawbacks, the hotel’s location near transport hubs, cleanliness, and overall room comfort make it a favorable choice for those visiting São Paulo for events or short stays. With plans for upgrades in bedding and other amenities, the Golden Tower Express Anhembi is a promising choice for practical and well-located accommodation.
The beds at Golden Tower Express Anhembi by Fênix Hotéis have received mixed reviews from guests, with a notable divide in experiences. Many guests appreciated the beds, often describing them as comfortable, large, soft, and providing a good night's sleep. The cleanliness of the bed linens and room was frequently mentioned positively, contributing to a pleasant stay for some. However, there is a significant portion of feedback indicating dissatisfaction with the beds, pointing out issues such as hard or thin mattresses, uncomfortable pillows, and beds being too small or narrow. Complaints about the mattress being inadequate for the price paid also surfaced in some comments. Despite these contrasting views, the positive mentions of comfortable bedding suggest that experiences might vary depending on individual guest preferences and specific room allocation.
Golden Tower Express Anhembi by Fênix Hotéis receives mixed reviews regarding cleanliness, though positive comments suggest a generally clean and comfortable experience for guests. Many reviewers highlight the hotel's excellent attention to cleanliness in rooms, noting that they are often organized and spotless, contributing to a comfortable stay. Impeccable hygiene and friendly staff are praised, with several guests mentioning the use of high-quality cleaning products. Rooms are frequently described as clean, comfortable, and well-maintained, enhancing satisfaction with the overall stay.
Positive feedback generally underscores a clean environment, with clean apartments and well-organized facilities being common themes among satisfied visitors. Some find the cleanliness adequate, particularly appreciating the cozy, clean beds and tidy spaces, which align with expectations for comfort and quality.
However, the reviews also reveal areas needing improvement. Some guests report dissatisfaction, citing less than optimal cleanliness in certain areas, such as dusty surfaces, dirty walls, and sometimes unclean bathrooms. There are mentions of worn carpets and periods where cleaning standards slip, indicating a decline in consistency over time. These critiques suggest room for growth in maintaining higher cleaning standards throughout the hotel.
Overall, Golden Tower Express Anhembi appears to strive for cleanliness and comfort, receiving commendation for well-cleaned spaces while facing occasional criticism that emphasizes the need for enhanced consistency in housekeeping efforts. Despite these concerns, guests frequently note good service and a positive cleanliness experience that makes for a generally pleasant stay.
Golden Tower Express Anhembi by Fênix Hotéis boasts a commendable staff that garners high praise from its guests. The hotel is consistently noted for its extremely polite, attentive, and helpful employees, creating an inviting and warm atmosphere. Reviews emphasize the attentive service provided at check-in and check-out, often described as quick and efficient. Guests especially appreciate the service from receptionists like Denilson, Samuel, Tatiane, Átila, and Marina, who are frequently mentioned for their exceptional courtesy and willingness to assist.
The hotel staff maintains a high standard of friendliness and professionalism, with many positive reviews highlighting their proactive approach and readiness to ensure a comfortable stay. The kitchen team, particularly around breakfast, receives accolades for their impeccable service and quality. Guests acknowledge the superb staff and efficient team throughout the hotel, from reception to the housekeeping department.
While most feedback reflects positivity, some note areas for improvement, such as occasional impersonal service from the reception and instances of delayed attention due to understaffing. There are isolated mentions of unsatisfactory interactions, but these are overshadowed by the overwhelming commendations of the courteous and supportive employees.
Overall, the hotel's employees are described as welcoming and enthusiastic, contributing significantly to the property's reputation as a comfortable and clean place to stay. Their consistent attention to guests' needs and courteous demeanor fosters an environment that encourages guests to consider returning.
When it comes to the Wi-Fi service at Golden Tower Express Anhembi by Fênix Hotéis, guests have shared varying experiences. On the positive side, several reviewers noted that the Wi-Fi signal was good, allowing them to access streaming services on the smart TV without any hitches. Some guests were pleased to find that the internet worked well, highlighting instances where the Wi-Fi was described as working perfectly or being excellent.
However, the reviews also reveal significant issues with the hotel's internet connectivity. Many guests complained of a weak or unstable connection, with the Wi-Fi cutting out frequently. Some guests found it challenging to perform work tasks due to the inconsistent internet, and there were reports of the connection being slow and unreliable, sometimes resulting in guests having to seek alternatives outside the hotel.
While some enjoyed a good internet experience, it seems that the overall guest experience with the Wi-Fi at this hotel has been inconsistent, with many expressing frustration over its performance. This suggests that improvements to the internet service could greatly enhance guest satisfaction.
Golden Tower Express Anhembi by Fênix Hotéis presents guests with a mixed experience regarding its parking facilities. On the positive side, there is on-site parking available, promising good access and efficient service. However, it is important to note that parking is managed by a third-party company and requires a separate daily fee, a detail that some guests believe could be better communicated. The cost, perceived as high by several guests, is not included in the room rate, which has led to some dissatisfaction among visitors. Concerns have also been raised regarding the organization and accessibility of the parking area, particularly with the entrance often closed or blocked, creating confusion. Despite these issues, the convenience of having parking available does still count as a beneficial amenity for some guests. Overall, while the hotel offers parking services, potential guests should be prepared for the additional handling and fees associated with it.
Golden Tower Express Anhembi by Fênix Hotéis receives a mixed set of reviews regarding its suitability for families with children. On the positive side, many guests appreciate the spacious and comfortable family rooms, which are noted to be ideal for small groups or families with pets. The rooms were generally described as clean and good for families, contributing to a satisfactory stay for visitors.
A standout feature is the hotel's play area, which offers children engaging activities and helps keep them entertained during family visits. Several guests reported that their children enjoyed the playroom significantly, making it a helpful amenity during moments when parents needed some respite.
However, guests also raised concerns about the hotel's surrounding area, describing it as unsuitable for walking at any time due to the presence of people sleeping on the streets nearby. This aspect makes the location less appealing for families with children. Additionally, some guests experienced inconveniences related to hotel management processes, and minor frustrations were noted regarding room sizes and amenities like the lack of a stocked minibar. Despite these issues, the staff's politeness and assistance were generally praised, contributing positively to guest experiences.
The Golden Tower Express Anhembi by Fênix Hotéis provides a satisfactory experience for those seeking solid, budget-friendly accommodation in São Paulo. Known for its good cost-benefit ratio, the hotel operates under the standard Ibis model, offering a reliable experience for business travelers and short-term guests. While it lacks luxury, the hotel consistently delivers on its promises, ensuring a decent and comfortable stay. The reception service is noted to be excellent, and the breakfast is appreciated for its quality. Additionally, the hotel's strategic location near the bus station and subway enhances its appeal, making travel convenient despite the slightly challenging neighborhood. Although some guests have expressed that the facilities could be more advanced, such as the addition of smart TVs, the overall experience remains aligned with the expectations of a three-star establishment. For travelers prioritizing practicality and value, Golden Tower Express Anhembi is an appropriate choice.
Golden Tower Express Anhembi by Fênix Hotéis emerges as an ideal choice for business travelers, especially those attending events at Expo Center Norte or Anhembi. The hotel's strategic location offers practical benefits, with convenient access to nearby convention centers and the Tietê subway station, making it easy to navigate the city for business engagements. The availability of free shuttle services enhances its appeal for event attendees. Accommodations are described as functional and practical, meeting the essential needs of guests seeking a place to unwind after a busy day. With a focus on cost-effectiveness, it is recognized as a great value option for short business trips, offering competitive pricing without compromising on essential amenities. While the surrounding area may be considered less safe, the hotel's facilities and location provide sufficient convenience for returning guests. Overall, it stands out as a reliable choice for those who prioritize work-related travel needs.
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Location
Breakfast
Dinner
Rooms
While the hotel provides solid comfort, some areas could benefit from improvements. A few guests mention the need for renovation and better soundproofing, as noise from neighboring rooms can be intrusive. Occasional maintenance issues, like air conditioning faults and bathroom fixtures, are also reported. Additionally, the room size varies, with some finding certain accommodations cramped or basic compared to the price.
Despite these minor drawbacks, the hotel’s location near transport hubs, cleanliness, and overall room comfort make it a favorable choice for those visiting São Paulo for events or short stays. With plans for upgrades in bedding and other amenities, the Golden Tower Express Anhembi is a promising choice for practical and well-located accommodation.
Beds
Cleanliness
Positive feedback generally underscores a clean environment, with clean apartments and well-organized facilities being common themes among satisfied visitors. Some find the cleanliness adequate, particularly appreciating the cozy, clean beds and tidy spaces, which align with expectations for comfort and quality.
However, the reviews also reveal areas needing improvement. Some guests report dissatisfaction, citing less than optimal cleanliness in certain areas, such as dusty surfaces, dirty walls, and sometimes unclean bathrooms. There are mentions of worn carpets and periods where cleaning standards slip, indicating a decline in consistency over time. These critiques suggest room for growth in maintaining higher cleaning standards throughout the hotel.
Overall, Golden Tower Express Anhembi appears to strive for cleanliness and comfort, receiving commendation for well-cleaned spaces while facing occasional criticism that emphasizes the need for enhanced consistency in housekeeping efforts. Despite these concerns, guests frequently note good service and a positive cleanliness experience that makes for a generally pleasant stay.
Staff
The hotel staff maintains a high standard of friendliness and professionalism, with many positive reviews highlighting their proactive approach and readiness to ensure a comfortable stay. The kitchen team, particularly around breakfast, receives accolades for their impeccable service and quality. Guests acknowledge the superb staff and efficient team throughout the hotel, from reception to the housekeeping department.
While most feedback reflects positivity, some note areas for improvement, such as occasional impersonal service from the reception and instances of delayed attention due to understaffing. There are isolated mentions of unsatisfactory interactions, but these are overshadowed by the overwhelming commendations of the courteous and supportive employees.
Overall, the hotel's employees are described as welcoming and enthusiastic, contributing significantly to the property's reputation as a comfortable and clean place to stay. Their consistent attention to guests' needs and courteous demeanor fosters an environment that encourages guests to consider returning.
Wi-Fi
However, the reviews also reveal significant issues with the hotel's internet connectivity. Many guests complained of a weak or unstable connection, with the Wi-Fi cutting out frequently. Some guests found it challenging to perform work tasks due to the inconsistent internet, and there were reports of the connection being slow and unreliable, sometimes resulting in guests having to seek alternatives outside the hotel.
While some enjoyed a good internet experience, it seems that the overall guest experience with the Wi-Fi at this hotel has been inconsistent, with many expressing frustration over its performance. This suggests that improvements to the internet service could greatly enhance guest satisfaction.
Parking
Family
A standout feature is the hotel's play area, which offers children engaging activities and helps keep them entertained during family visits. Several guests reported that their children enjoyed the playroom significantly, making it a helpful amenity during moments when parents needed some respite.
However, guests also raised concerns about the hotel's surrounding area, describing it as unsuitable for walking at any time due to the presence of people sleeping on the streets nearby. This aspect makes the location less appealing for families with children. Additionally, some guests experienced inconveniences related to hotel management processes, and minor frustrations were noted regarding room sizes and amenities like the lack of a stocked minibar. Despite these issues, the staff's politeness and assistance were generally praised, contributing positively to guest experiences.
3 Star
Business
No, Golden Tower Express Anhembi by Fênix Hotéis doesn't have any pool.
No, a spa isn't available at Golden Tower Express Anhembi by Fênix Hotéis.
Yes, Golden Tower Express Anhembi by Fênix Hotéis welcomes dogs.
Yes, parking facilities are available at Golden Tower Express Anhembi by Fênix Hotéis.
No, Golden Tower Express Anhembi by Fênix Hotéis doesn't have a gym.
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