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Summary of reviewsThe Address São Paulo Faria Lima by Intercity garners praise for its strategic location, offering convenience for both business travelers and tourists eager to explore São Paulo's vibrant Faria Lima district. Its proximity to top restaurants, shopping malls, and major attractions, alongside easy access to public transportation, enhances its appeal. Guests consistently highlight the hotel's friendly and attentive staff, whose dedication contributes significantly to a positive experience.
The hotel provides spacious rooms, often mentioned as comfortable with commendable sound insulation. Many accommodations are appreciated for their modern design, while others feature additional amenities like kitchen areas and balconies. However, some inconsistencies in room quality and maintenance, such as issues with cleanliness and outdated decor, have been noted.
Guests are fond of the breakfast served on the 16th floor for its stunning views and variety, although there are calls for more diverse dietary options. While the gym and rooftop pool offer pleasant views and basic facilities, improvements in equipment and ventilation have been suggested. Reviews express mixed sentiments about the WiFi connectivity and the condition of the beds, highlighting areas for potential enhancement.
Overall, Address São Paulo Faria Lima by Intercity is recognized for its excellent value and location, with the majority of guests appreciating its competent service and comfortable accommodations. Despite a few areas for improvement, the hotel remains a popular choice for those seeking affordability and convenience in São Paulo. Show more
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Hotel near Nightlife Spots
Located on Rua Amauri in Jardins, providing access to high-end bars and restaurants. The hotel offers comfortable accommodations and is within walking distance of many nightlife options. It is close to Avenida Faria Lima and Vila Madalena.
Hotel with Rooftop Pool
This hotel features a rooftop pool. Located on Rua Amauri in the Faria Lima area, it offers modern accommodations and easy access to business and leisure activities.
Hotel with Indoor Pool
This hotel offers an indoor pool along with steam baths and sauna facilities. These features provide a comprehensive wellness experience.
Hotel for Honeymoon
Dog Friendly Hotel
Romantic Hotel
Hotel with Swimming Pool
Indoor Pool Rooftop Pool
Hotel with Parking
Hotel with Gym
4-Star Hotel
Room Types
Standard Single Room - 1 Single BedThis air-conditioned room features a single bed, a flat-screen TV, minibar and private bathroom. WiFi and breakfast are included.
Standard Double – 1 Double BedThis air-conditioned room features a small seating area with a flat-screen TV, a minibar and private bathroom with a hot shower and hairdryer. WiFi is free.
Double Deluxe Room - 1 Double BedLarge and modern accommodation ideal for relaxing after a long day at work, all the comfort you need for a good night's sleep. With a flat-screen TV, a minibar and private bathroom with a hot shower and hairdryer. WiFi is free.
Double Premium Suite - 1 King-Size BedOur best and most complete accommodation. A cozy apartment of two environments, with different decoration, kit of amenities Premium and trousseau special. Everything to make you feel at home!
With a flat-screen TV, a minibar and private bathroom with a hot shower and hairdryer. WiFi is free.
Deluxe Twin Room - 2 Single BedsThe spacious twin room offers air conditioning, a minibar, as well as a private bathroom boasting a shower and a hairdryer. Featuring a balcony, this twin room also provides a wardrobe, a safe deposit box and a flat-screen TV. The unit has 2 beds.
Twin Premium Suite - 2 Single BedsThe air-conditioned suite has 1 bedroom and 1 bathroom with a shower and a hairdryer. Boasting a balcony with city views, this suite also features a minibar and a flat-screen TV. The unit has 2 beds.
Guest Reviews
7.3
Good
Location
Address São Paulo Faria Lima by Intercity boasts an enviable location, making it an ideal choice for guests with business or leisure plans in the Faria Lima and Itaim Bibi districts. Visitors frequently commend its proximity to a plethora of excellent restaurants, bars, and supermarkets, as well as its closeness to key attractions such as the Parque do Povo and JK Iguatemi Shopping Mall. The hotel's advantageous position near major avenues like Cidade Jardim and Faria Lima ensures seamless access to public transportation and offices, making it particularly convenient for work-related stays. Aside from its location, guests appreciate the cleanliness of the rooms, the hotel’s modern facilities, and the friendly, attentive staff, which enhance the overall experience. The rooftop breakfast area is another highlight, offering a pleasant setting with stunning views of São Paulo. With its strategic location and good value for money, this hotel is recommended for both business travelers and tourists eager to explore the city.
Breakfast
At Address São Paulo Faria Lima by Intercity, guests frequently highlight the hotel's breakfast offerings. Reviews often describe the breakfast as being very good, abundant, and varied, with options featuring fresh fruits and a delightful array of choices served in a scenic setting. Many guests appreciate the breakfast's placement on the 16th floor, which offers a beautiful aerial view of the city, adding a pleasant touch to the dining experience.
The service provided by the restaurant staff receives praise for being friendly and attentive, contributing to an enjoyable breakfast atmosphere. The mini corn bread is singled out as a must-try item for its delicious taste. Additionally, the inclusion of breakfast in the reservation package is seen as a great value addition.
Despite these positive remarks, some guests believe the breakfast could be improved by adding more options, especially more diverse dietary offerings such as gluten-free and lactose-free items. Concerns about variety and quality are mentioned, with some guests noting the need for improvement in bread choices and the quality of coffee and hot beverages. Breakfast timing and service speed also appear as areas where enhancements could be made.
Overall, Address São Paulo Faria Lima offers a good quality breakfast that complements its well-located and comfortable accommodations, though some guests feel that there is room for refinement in variety and service.
Rooms
Address São Paulo Faria Lima by Intercity offers a mix of room experiences for its guests. A notable positive aspect is the abundance of spacious and comfortable rooms. Many guests appreciated their roomy accommodations, often highlighting the comfort of the beds and the well-designed space. Some rooms come with balconies, providing nice views, while others feature integrated living areas with kitchens. The sound insulation in some rooms is commendable, allowing for a more peaceful stay.
However, experiences vary greatly depending on the room. Some rooms were reported to be quite small, sometimes cramped, and lacking key features like wardrobes or proper bathroom amenities. The condition of the rooms can also fluctuate, with some rooms being newly renovated and clean, while others are dated, with old furniture and in need of significant maintenance and refurbishment. Guests noted issues like mold, unpleasant smells, and occasional problems with bathroom fixtures.
Despite these inconsistencies, the hotel's prime location near Faria Lima is a consistent highlight for many visitors, adding to the appeal of staying in this bustling area. For those fortunate to secure a well-maintained and renovated room, the stay can be quite pleasant and meet expectations with comfort and ample space.
Beds
Address São Paulo Faria Lima by Intercity receives mixed feedback regarding its beds. Many guests praise the beds as comfortable and even wonderful, contributing positively to their stay. The accommodations also offer new TVs with a good channel selection and comfortable sofas. However, some guests note issues with old, saggy mattresses and worn-out pillows, affecting their comfort. There are occasional concerns about room layouts, with some double beds not facing the TV and being a bit tight for couples. Overall, while many visitors find the beds to be a highlight, there seems to be room for improvement in the consistency of bedding quality.
Cleanliness
Address São Paulo Faria Lima by Intercity presents a mix of feedback regarding its cleanliness and maintenance, with several points of improvement noted by guests. Positively, there are numerous mentions of clean and organized rooms, highlighting that when the cleaning is performed well, it meets guests' expectations. Some guests noted impeccable service and good quality cleaning, contributing to a pleasant stay. However, a significant number of reviews pointed out issues with cleaning consistency and maintenance of the facilities. Concerns included unclean rooms, presence of mold and dust, and a bathroom needing renovations due to leaks and unpleasant odors. Guests also highlighted worn-out linens and issues with outdated decor. Overall, while some guests experienced satisfactory cleanliness, others felt that both cleaning standards and maintenance need considerable attention to ensure a more consistently comfortable experience.
Staff
Address São Paulo Faria Lima by Intercity receives widespread praise for its accommodating and friendly staff, contributing significantly to the guests' positive experiences. The hotel staff is frequently described as attentive, polite, and helpful, consistently going above and beyond to ensure guests' needs are met. Notable mentions include their proactivity in problem-solving, such as the night receptionist swiftly addressing issues and a waiter offering personalized service by allowing room service orders from the menu. Many guests appreciate the cordiality and kindness extended by the receptionists, with individual staff members like Mr. Bruno receiving specific commendation for resolving concerns efficiently.
The overall service quality earns high marks, with many guests noting the staff's attentiveness and dedication as key elements of their stay. The team at the reception often stands out as particularly friendly and accommodating, welcoming visitors warmly and assisting them promptly. Despite some isolated comments about inconsistent customer service training and communication challenges, the majority of reviews highlight a well-trained, professional team that prioritizes guests' comfort and satisfaction.
In addition to commendable staff service, guests value the hotel's excellent location near Faria Lima, enhancing the convenience and attractiveness of staying at this property. While there are occasional lapses in service quality, the overall impression is that of a staff committed to ensuring an enjoyable stay, with many describing the service as above average or even fantastic. The consistent positive feedback about the friendly and attentive nature of the staff makes Address São Paulo Faria Lima by Intercity a commendable choice for travelers seeking personable service during their visit.
Wi-Fi
When staying at Address São Paulo Faria Lima by Intercity, guests can expect a mixed experience with the hotel's WiFi service. While some visitors found the internet to work well, allowing them to stay connected during their visit, others encountered significant challenges. There were reports of frequent disconnections, slow speeds, and instances where the WiFi was unusable. Some guests were able to resolve these issues promptly after reporting them, but for many, the connection was too weak or inconsistent for work or leisure purposes. Given the feedback, travelers who prioritize a reliable internet connection might want to prepare for potential issues during their stay. Despite these challenges, the dedication to addressing problems as they arise suggests the hotel is aware and potentially working on improvements.
Gym
Address São Paulo Faria Lima by Intercity offers a gym experience that varies in satisfaction among its guests. While some reviewers find the gym to be sufficient and well-situated on the top floor with a pleasing glass enclosure and a wonderful view, others feel it falls short in terms of equipment and maintenance. The gym features a pool and sauna, enhancing the fitness experience, yet the lack of effective ventilation is noted, making the gym quite warm even on cooler days. Equipment-wise, the facility includes old bikes and treadmills with limited options, suggesting that improvements could be made. Overall, the gym provides basic amenities for guests, but might not meet the expectations of those accustomed to more expansive hotel fitness centers.
Pool
The Address São Paulo Faria Lima by Intercity offers a rooftop pool that boasts a stunning panoramic view of São Paulo from the 16th floor. Guests appreciate this scenic backdrop, which enhances the overall experience. Complementing the pool is an impressive fitness room neighboring the gym, providing guests with a well-rounded leisure and wellness space. Despite its small size, the pool is refreshing, especially when paired with the hotel's excellent facilities like the sauna. However, it is important to note that the pool is not heated, which may limit its use during cooler weather, particularly for families with children hoping to swim outside the hotter months. Despite occasional difficulties with access, the hotel generally delivers strong value for guests seeking a versatile urban retreat.
4 Star
Located in a distinguished area of São Paulo, the Address São Paulo Faria Lima by Intercity offers an enticing blend of affordability and robust amenities, positioning itself as a noteworthy choice for travelers. The hotel impresses with its spacious rooms, which offer guests ample space to unwind, especially considering the competitive pricing compared to larger chain hotels in the city. Guests frequently highlight the excellent cost-benefit ratio, emphasizing the value received during their stay.
The reception service is applauded for its impeccable attention to guests, providing a seamless and pleasant experience upon arrival. Breakfast offerings at the hotel are also favored, contributing to an overall enjoyable stay.
While some reviews question its four-star status and suggest a discrepancy between expectations and offerings, particularly around amenities, the presence of a great restaurant at the entrance enhances the experience, making it a convenient option for dining. Thus, despite some concerns about its star rating, Address São Paulo Faria Lima by Intercity remains a strong contender for travelers seeking both comfort and affordability in a prime location.
Yes, Address São Paulo Faria Lima by Intercity has pool(s) that belong to one or more of the following categories: Indoor Pool, Rooftop Pool.
No, a spa isn't available at Address São Paulo Faria Lima by Intercity.
Yes, Address São Paulo Faria Lima by Intercity welcomes dogs.
Yes, parking facilities are available at Address São Paulo Faria Lima by Intercity.
Yes, Address São Paulo Faria Lima by Intercity has a gym.