Alzira Plaza Hotel
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Summary of reviewsAlzira Plaza Hotel, situated in the heart of São Lourenço, is highly regarded for its prime location, offering easy access to the city's attractions, including Thermas de São Lourenço park and nearby dining and shopping venues. This ideal positioning adds significant appeal for travelers, ensuring that convenience and accessibility are key advantages.
The hotel's breakfast earns mostly positive feedback, with guests appreciating the variety and freshness of offerings, particularly the sweets and breads, alongside the attentive service from staff like Mr. Jaguar. While there are comments on occasional issues with quality, such as stale cakes, the overall dining experience positively contributes to guests' stays.
Room accommodations receive mixed reviews, with commendation for spaciousness, cleanliness, and thoughtful touches like welcome amenities. The staff's helpfulness and the delightful breakfast further elevate the experience. However, some guests encounter maintenance issues, such as worn furniture, bathroom care, and inconsistent bedding comfort, which could benefit from attention.
Cleanliness at Alzira Plaza Hotel stands out, with numerous guests praising the spotless rooms and overall tidiness. The cleaning staff are lauded for their attentiveness, ensuring a pleasant and pristine environment throughout the hotel. Despite mentions of outdated furniture, high hygienic standards are a significant draw for travelers.
The staff at Alzira Plaza Hotel are celebrated for their exceptional service, marked by attentiveness and courteousness from reception to general hotel employees. Praise for specific staff members highlights their friendly and accommodating nature, significantly enhancing the welcoming atmosphere. This dedication to service quality cements Alzira Plaza Hotel as a top choice for comfort and exceptional hospitality.
The hotel is also appreciated by families for its welcoming atmosphere and value for money, with its advantageous location further adding to the appeal. Though some mention issues with the breakfast buffet, the overall family experience is positively noted.
Regarding beds, guests have mixed reactions, with many enjoying the large, comfortable beds and clean linens, while others express dissatisfaction over hard and old mattresses or inconsistent pillow comfort. Despite these concerns, the hotel's central location remains a consistent highlight.
In summary, Alzira Plaza Hotel offers a favorable experience for many visitors, largely due to its strategic location, exceptional cleanliness, and outstanding staff service, making it a strong contender for travelers seeking a balanced and pleasant hotel stay. Addressing some room and bedding maintenance issues would further enhance guest satisfaction.
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The hotel's breakfast earns mostly positive feedback, with guests appreciating the variety and freshness of offerings, particularly the sweets and breads, alongside the attentive service from staff like Mr. Jaguar. While there are comments on occasional issues with quality, such as stale cakes, the overall dining experience positively contributes to guests' stays.
Room accommodations receive mixed reviews, with commendation for spaciousness, cleanliness, and thoughtful touches like welcome amenities. The staff's helpfulness and the delightful breakfast further elevate the experience. However, some guests encounter maintenance issues, such as worn furniture, bathroom care, and inconsistent bedding comfort, which could benefit from attention.
Cleanliness at Alzira Plaza Hotel stands out, with numerous guests praising the spotless rooms and overall tidiness. The cleaning staff are lauded for their attentiveness, ensuring a pleasant and pristine environment throughout the hotel. Despite mentions of outdated furniture, high hygienic standards are a significant draw for travelers.
The staff at Alzira Plaza Hotel are celebrated for their exceptional service, marked by attentiveness and courteousness from reception to general hotel employees. Praise for specific staff members highlights their friendly and accommodating nature, significantly enhancing the welcoming atmosphere. This dedication to service quality cements Alzira Plaza Hotel as a top choice for comfort and exceptional hospitality.
The hotel is also appreciated by families for its welcoming atmosphere and value for money, with its advantageous location further adding to the appeal. Though some mention issues with the breakfast buffet, the overall family experience is positively noted.
Regarding beds, guests have mixed reactions, with many enjoying the large, comfortable beds and clean linens, while others express dissatisfaction over hard and old mattresses or inconsistent pillow comfort. Despite these concerns, the hotel's central location remains a consistent highlight.
In summary, Alzira Plaza Hotel offers a favorable experience for many visitors, largely due to its strategic location, exceptional cleanliness, and outstanding staff service, making it a strong contender for travelers seeking a balanced and pleasant hotel stay. Addressing some room and bedding maintenance issues would further enhance guest satisfaction.
Cheap Hotel
Offers a balance of affordability and a central location. It provides basic amenities suitable for budget-conscious travelers. It also has a listed telephone number, making it easily contactable.
Accessible Hotel
This hotel ensures accessibility with an elevator that provides access to upper floors. It offers ground floor units and wheelchair accessible units, along with accessible private entrances, facilitating comfortable stays for guests with mobility impairments.
Family Friendly Hotel
Guest Reviews
Alzira Plaza Hotel enjoys a prime location in the heart of São Lourenço, making it an ideal choice for travelers looking to explore the city's attractions. Its proximity to the entrance of the Thermas de São Lourenço park and nearby dining hotspots offers guests the convenience of having everything they need within walking distance. The hotel's closeness to shopping centers and local shops further enhances its appeal for leisure and shopping enthusiasts. Visitors frequently praise the hotel for its comfortable rooms and exceptional service, accentuated by a welcoming and attentive staff. As noted by many guests, the location stands out as a major highlight, placing Alzira Plaza Hotel at the top of the list for those seeking accessibility and ease during their stay.
Alzira Plaza Hotel garners mixed opinions when it comes to its breakfast offerings, though positive remarks tend to stand out. Many guests praise the breakfast as very good or great, highlighting the variety and freshness of the options available. The assortment of sweets and different types of bread are particularly appreciated, contributing to a satisfying start to the day. Some reviewers also commend the breakfast service led by Mr. Jaguar and his team. Additionally, guests often appreciate the hotel's excellent location and attentive service from the staff, further enhancing the overall experience. However, a few guests note areas for improvement, pointing out occasional issues with the quality and freshness of certain items, such as stale cakes and cold food. Despite these critiques, the general sentiment leans towards a positive breakfast experience that many feel complements their stay at the hotel.
Alzira Plaza Hotel offers mixed experiences when it comes to room accommodations. Visitors often praise the spaciousness of the rooms, which provides ample space and comfort during their stay. Some guests enjoy delightful touches such as rooms decorated with flowers and accompanied by complimentary sparkling wine, adding to the sense of welcome and luxury. The cleanliness and helpfulness of the staff further enhance the stay for many, along with a very tasty breakfast that sets a positive tone for the day.
However, there are some areas that require attention. Feedback indicates that several rooms suffer from maintenance issues, such as worn-out furniture, inadequate bathroom care, and visible cracks in the ceiling. The quality of the bedding is inconsistent, ranging from uncomfortable experiences to satisfactory comfort with pillows and beds in some rooms. Complaints extend to the rough towels, weak room smell, and problematic apartment keys.
Though the hotel rooms exhibit several great qualities, addressing these maintenance and comfort issues would greatly improve the guest experience.
The guest reviews of Alzira Plaza Hotel highlight a mixed experience with the beds. On the positive side, many guests appreciated the very large and huge beds, noting the excellent mattress quality in some rooms. Additionally, several reviews commend the comfortable beds and the cleanliness of the bed and bath linens. However, the feedback is not universally positive, as numerous guests found the beds hard and uncomfortable, citing rigid mattresses and issues with pillows being either too rigid or overly soft with matted cotton. Some guests experienced problems with the beds, such as old mattresses and unpleasant experiences on the second floor. There were also instances where the bed arrangement did not meet expectations, with double beds being two singles pushed together. Despite these bed concerns, guests mentioned a favorable impression of the hotel's excellent location.
Alzira Plaza Hotel shines with an exceptional standard of cleanliness, earning high praise from its guests. Visitors repeatedly emphasize the hotel's immaculate condition, highlighting the spotless rooms and overall tidiness that permeates the entire establishment. The rooms are consistently described as very clean, well-organized, and even fragrant, contributing to a pleasant and comfortable stay. Despite being a simple hotel, it delivers quality service, not just through its cleanliness but also with other thoughtful touches. The cleaning staff receive particular commendation for their attentiveness and helpfulness, enhancing guests' experience from the moment they arrive. Although there are mentions of outdated furniture and some room elements needing attention, these do not overshadow the overall positive reception regarding the hygienic standards. Alzira Plaza Hotel couples its prime location with superior cleanliness, making it an appealing destination for travelers who prioritize a pristine environment during their stay.
Nestled in a beautiful location, Alzira Plaza Hotel is celebrated for its exceptional staff, garnering numerous praises from guests for their attentiveness and courteous service. The team is frequently highlighted as being super kind and helpful, making a stay at the hotel a truly memorable experience. Both reception and general hotel staff demonstrate a remarkable commitment to guest satisfaction, characterized by their friendliness, flexibility, and readiness to assist no matter the request. Specific mentions of receptionists like Fernanda, Mariane, and Gabriel underscore their friendly and attentive nature, contributing significantly to the welcome atmosphere. Guests consistently acknowledge the superior service provided, emphasizing the staff's polite and caring demeanor. The dedication of the hotel employees is further complemented by an excellent breakfast, enhancing the overall quality of the stay. With such high regard for its team, Alzira Plaza Hotel proves to be a standout choice for those seeking comfort coupled with exceptional service.
Hotel Alzira Plaza offers a welcoming atmosphere that promises to create lasting memories, particularly for families. Guests mention that it provides a great cost-benefit, emphasizing its value for money, especially for a family outing. The hotel’s location adds to its appeal, making it convenient for travelers. The reception staff are also highly praised for their service, enhancing the experience for all guests. While there was mention of some issues with the breakfast buffet, overall, families report being well-received, with some guests highlighting that their relatives were particularly delighted with their stay.
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Location
Breakfast
Rooms
However, there are some areas that require attention. Feedback indicates that several rooms suffer from maintenance issues, such as worn-out furniture, inadequate bathroom care, and visible cracks in the ceiling. The quality of the bedding is inconsistent, ranging from uncomfortable experiences to satisfactory comfort with pillows and beds in some rooms. Complaints extend to the rough towels, weak room smell, and problematic apartment keys.
Though the hotel rooms exhibit several great qualities, addressing these maintenance and comfort issues would greatly improve the guest experience.
Beds
Cleanliness
Staff
Family
No, Alzira Plaza Hotel doesn't have any pool.
No, a spa isn't available at Alzira Plaza Hotel.
No, Alzira Plaza Hotel doesn't allow dogs.
No, parking facilities aren't available at Alzira Plaza Hotel.
No, Alzira Plaza Hotel doesn't have a gym.
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