Mercure Sao Jose dos Campos
Sao Jose dos Campos
-23.20521100,
-45.90501000
,
Avenida Dr. Jorge Zarur, 81 - Torre Ii
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Summary of reviewsMercure Sao Jose dos Campos garners positive feedback across various aspects of the hotel experience. Strategically located close to a supermarket, shopping mall and featuring scenic views, the hotel's positioning is a significant draw for guests. The ease of access to shops, restaurants and cafes, combined with beautiful vistas, contributes to a tranquil and convenient stay, although some services and activities might require a vehicle for access.
The breakfast at the hotel is highly appreciated for its variety and quality, including options for those with dietary sensitivities. It is noted for being plentiful, clean and well-attended, though some guests suggest improvements in fruit and bread quality and logistical aspects, particularly during peak hours. Despite these suggestions, many guests find the breakfast a satisfying start to their day.
The rooms at Mercure Sao Jose dos Campos are often highlighted for their spaciousness, cleanliness and comfort. Guests commend the well-maintained facilities and comfortable beds, making it suitable for both business and leisure stays. However, occasional issues such as leaking showers, noisy air conditioners and minor cleanliness oversights have been reported but do not overshadow the generally positive room experience.
Cleanliness is another strong point for the hotel with many guests noting the spotless condition of rooms and communal areas. The hotel maintains high standards of tidiness, contributing to a comfortable environment. Although there are some isolated mentions of areas needing better cleaning or maintenance, the overall consensus underscores a high standard of cleanliness.
The staff at Mercure Sao Jose dos Campos receives frequent praise for their courteous and attentive service. Guests particularly appreciate the welcoming and helpful nature of both the reception and restaurant teams. While there are occasional mentions of lapses in professionalism or inadequate local information, the general impression is that of a dedicated and friendly staff contributing significantly to the positive guest experience.
Issues with parking, such as additional fees, complex arrangements and tight spaces, are noted by several guests as areas needing improvement. Despite these challenges, the overall quality of the stay remains high with many guests enjoying a comfortable and pleasant experience.
In essence, Mercure Sao Jose dos Campos is well-regarded for its excellent location, spacious and clean rooms, noteworthy breakfast and superb staff service, offering a reliable and comfortable stay for travelers.
Categories
The breakfast at the hotel is highly appreciated for its variety and quality, including options for those with dietary sensitivities. It is noted for being plentiful, clean and well-attended, though some guests suggest improvements in fruit and bread quality and logistical aspects, particularly during peak hours. Despite these suggestions, many guests find the breakfast a satisfying start to their day.
The rooms at Mercure Sao Jose dos Campos are often highlighted for their spaciousness, cleanliness and comfort. Guests commend the well-maintained facilities and comfortable beds, making it suitable for both business and leisure stays. However, occasional issues such as leaking showers, noisy air conditioners and minor cleanliness oversights have been reported but do not overshadow the generally positive room experience.
Cleanliness is another strong point for the hotel with many guests noting the spotless condition of rooms and communal areas. The hotel maintains high standards of tidiness, contributing to a comfortable environment. Although there are some isolated mentions of areas needing better cleaning or maintenance, the overall consensus underscores a high standard of cleanliness.
The staff at Mercure Sao Jose dos Campos receives frequent praise for their courteous and attentive service. Guests particularly appreciate the welcoming and helpful nature of both the reception and restaurant teams. While there are occasional mentions of lapses in professionalism or inadequate local information, the general impression is that of a dedicated and friendly staff contributing significantly to the positive guest experience.
Issues with parking, such as additional fees, complex arrangements and tight spaces, are noted by several guests as areas needing improvement. Despite these challenges, the overall quality of the stay remains high with many guests enjoying a comfortable and pleasant experience.
In essence, Mercure Sao Jose dos Campos is well-regarded for its excellent location, spacious and clean rooms, noteworthy breakfast and superb staff service, offering a reliable and comfortable stay for travelers.
Family Friendly Hotel
Features modern, comfortable rooms suitable for couples, singles, and families, with options for office space. It has a restaurant and bar, a pool, and a gym, providing a variety of activities for all family members.
Dog Friendly Hotel
This hotel allows one dog under 15 kg for an additional fee per night, and cats are also welcome. Pets cannot be left unattended. The hotel aims to provide a comfortable environment for both guests and their pets.
Business Hotel
The hotel features a modern design with comfortable rooms suitable for both business and leisure. It includes event rooms for corporate meetings, a restaurant, a gym, and a pool, ensuring a convenient and productive stay.
Hotel with Parking
Mercure Sao Jose dos Campos provides a parking area for guests. The hotel is situated in a strategic location near the Dutra Highway and close to Colinas Shopping. Amenities include a swimming pool and gym.
Accessible Hotel
This hotel provides wheelchair accessibility, facilities for disabled guests, and specifically features disability-friendly bathrooms, ensuring a more comfortable stay for guests with mobility needs. A lift is also available.
Hotel with Gym
Mercure features an outdoor swimming pool and a gym facility. Guests can maintain their workout routines while enjoying other amenities like Wi-Fi throughout the venue.
4-Star Hotel
It provides clean accommodations and a welcoming pool area in a strategic location near the Dutra Highway. The hotel features a modern design and comfortable rooms suitable for both business and leisure. Guests can enjoy the pool, gym, MBar and Kitchen, and event rooms.
Hotel with Outdoor Pool
Mercure Sao Jose dos Campos is equipped with an outdoor pool for guest use.
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Romantic Hotel
Hotel with Swimming Pool
Outdoor Pool
Guest Reviews
Located strategically in Sao Jose dos Campos, the Mercure hotel is well-loved for its excellent positioning. Visitors highlight its proximity to a supermarket and a shopping mall, making it convenient for accessing various shops, restaurants and cafes. The hotel's location offers the added benefit of scenic views, including a beautiful bridge, enhancing the overall ambiance.
While most guests appreciate the great location, it's noted that a car or taxi might be necessary to reach certain leisure activities and services. Aside from its advantageous location, the hotel is also praised for its comfort and courteous staff. The breakfast, described as diverse and plentiful by many, garners appreciation, though some feel it could be improved, considering the overall experience.
With easy access and a tranquil setting, the Mercure Sao Jose dos Campos combines convenience with comfort, living up to the quality expected from this renowned hotel chain.
The breakfast experience at Mercure Sao Jose dos Campos receives predominantly positive feedback from guests. Numerous reviews highlight the abundance and good variety of options available, including offerings for those with lactose and gluten sensitivities. Guests frequently note the excellent cleanliness and the appealing assortment of tasty dishes. Many commend the service as well, noting that the breakfast is both hearty and provided with good attention to detail.
However, some guests indicated that the breakfast experience could be improved in certain areas, including the quality and variety of fruits and breads, as well as the overall dining experience during breakfast hours. A few reviews also mention logistical issues, such as poor circulation space and the adaptation to pandemic-related changes in service, which detracted from the overall experience.
Additionally, it's worth noting that breakfast is charged separately, which some guests felt should be more prominently indicated in the hotel's listing. Despite some mixed reviews and specific critiques, the overall consensus is that the breakfast at Mercure Sao Jose dos Campos is a highlight of the stay, contributing positively to guests' satisfaction.
Mercure Sao Jose dos Campos boasts rooms that are generally praised for their spaciousness and comfort. Guests frequently highlight the hotel’s rooms as being wide, clean and accommodating, making it a suitable choice for both work trips and short stays. The beds are often described as comfortable, contributing to the overall coziness of the place. Cleanliness is another strong point with numerous mentions of very clean rooms and well-maintained facilities.
While the majority of the feedback is positive, there are occasional mentions of minor issues. Some rooms have been reported to have problems like leaking showers, noisy or broken air conditioners and an unpleasant odor coming from the sewage pipes. A few guests noted that certain hotel facilities are beginning to show signs of age and that maintenance could be improved. Additionally, there have been sporadic issues with the cleanliness of specific items, like finding hair in the bathroom soap dish.
Despite these occasional drawbacks, the overall experience at Mercure Sao Jose dos Campos seems to be satisfactory for most guests, particularly due to the spacious, comfortable and clean rooms which are typical of the Mercure standard.
Guests of 'Mercure Sao Jose dos Campos' have consistently praised the comfort and quality of the beds, describing them as comfortable, very comfortable and even super comfortable and large. The rooms are also noted for being clean, complementing the positive experience with these beds. In addition to the comfortable beds, reviews highlight the great showers with good pressure. However, some guests did find the pillows less satisfactory, pointing out issues such as low height, softness and occasional cleanliness concerns. Despite these minor drawbacks, the overall impression remains positive, emphasizing comfortable accommodations and a good night's rest.
The Mercure Sao Jose dos Campos receives numerous commendations for its cleanliness. Many guests highlight the hotel's spotless and well-organized environment, noting the clean apartments, rooms and common areas. Room cleanliness is a frequent point of praise with new towels, fresh bedding and a notable absence of issues such as sore throats from the air conditioning, which is also clean.
Guest comments frequently mention the hotel’s impeccable overall cleanliness, alongside its friendly and polite staff. In conjunction with good service and a commendable breakfast, the hotel's clean atmosphere contributes to a comfortable stay. Regular compliments focus on the maintained cleanliness and organization, ensuring guests find everything in order upon their arrival.
Despite the prevalent positive feedback, there are occasional criticisms. A few reviews mention areas that could have been cleaner, such as floors, bathrooms and dining tables at breakfast. Some guests also noted the presence of dusty pillows and old towels, pointing to areas for improvement. Yet, even with these isolated critiques, the consensus underscores a very high standard of cleanliness, contributing significantly to the comfort and satisfaction of most guests.
Visitors to Mercure Sao Jose dos Campos frequently highlight the excellent service and friendliness of the hotel staff. Guests often describe the employees as courteous, kind and welcoming with particular praise for the attentiveness and helpfulness of both the reception and restaurant teams. Reviews consistently mention the exceptional effort of the staff to ensure comfortable and pleasant stays.
However, some guests have pointed out occasional lapses in professionalism at the reception and a lack of preparedness in providing local information. Despite these isolated incidents, the overall impression remains strongly positive with many appreciating the high level of service and the staff's efforts to create a welcoming atmosphere.
The staff's attentiveness is frequently noted, contributing to a comfortable overall experience, although improvements in room quality have been suggested. Excellent service, particularly from individual staff members known for their attentiveness and professionalism, leaves a lasting impression on guests.
Guests at Mercure Sao Jose dos Campos consistently highlight that parking at the hotel requires an additional fee, which has caused some dissatisfaction. There are multiple mentions of the complexity and inconvenience of the parking arrangements with some describing it as chaotic and crowded. Specific issues included tight spaces in the courtyard and a convoluted parking/valet system. Some reviews also suggested that parking should be included in the daily rate, as its separate charge detracted from the overall experience. Besides parking, there were minor concerns about the maintenance of services and amenities, pointing to areas where improvements could be made.
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Location
While most guests appreciate the great location, it's noted that a car or taxi might be necessary to reach certain leisure activities and services. Aside from its advantageous location, the hotel is also praised for its comfort and courteous staff. The breakfast, described as diverse and plentiful by many, garners appreciation, though some feel it could be improved, considering the overall experience.
With easy access and a tranquil setting, the Mercure Sao Jose dos Campos combines convenience with comfort, living up to the quality expected from this renowned hotel chain.
Breakfast
However, some guests indicated that the breakfast experience could be improved in certain areas, including the quality and variety of fruits and breads, as well as the overall dining experience during breakfast hours. A few reviews also mention logistical issues, such as poor circulation space and the adaptation to pandemic-related changes in service, which detracted from the overall experience.
Additionally, it's worth noting that breakfast is charged separately, which some guests felt should be more prominently indicated in the hotel's listing. Despite some mixed reviews and specific critiques, the overall consensus is that the breakfast at Mercure Sao Jose dos Campos is a highlight of the stay, contributing positively to guests' satisfaction.
Rooms
While the majority of the feedback is positive, there are occasional mentions of minor issues. Some rooms have been reported to have problems like leaking showers, noisy or broken air conditioners and an unpleasant odor coming from the sewage pipes. A few guests noted that certain hotel facilities are beginning to show signs of age and that maintenance could be improved. Additionally, there have been sporadic issues with the cleanliness of specific items, like finding hair in the bathroom soap dish.
Despite these occasional drawbacks, the overall experience at Mercure Sao Jose dos Campos seems to be satisfactory for most guests, particularly due to the spacious, comfortable and clean rooms which are typical of the Mercure standard.
Beds
Cleanliness
Guest comments frequently mention the hotel’s impeccable overall cleanliness, alongside its friendly and polite staff. In conjunction with good service and a commendable breakfast, the hotel's clean atmosphere contributes to a comfortable stay. Regular compliments focus on the maintained cleanliness and organization, ensuring guests find everything in order upon their arrival.
Despite the prevalent positive feedback, there are occasional criticisms. A few reviews mention areas that could have been cleaner, such as floors, bathrooms and dining tables at breakfast. Some guests also noted the presence of dusty pillows and old towels, pointing to areas for improvement. Yet, even with these isolated critiques, the consensus underscores a very high standard of cleanliness, contributing significantly to the comfort and satisfaction of most guests.
Staff
However, some guests have pointed out occasional lapses in professionalism at the reception and a lack of preparedness in providing local information. Despite these isolated incidents, the overall impression remains strongly positive with many appreciating the high level of service and the staff's efforts to create a welcoming atmosphere.
The staff's attentiveness is frequently noted, contributing to a comfortable overall experience, although improvements in room quality have been suggested. Excellent service, particularly from individual staff members known for their attentiveness and professionalism, leaves a lasting impression on guests.
Parking
Yes, Mercure Sao Jose dos Campos has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Mercure Sao Jose dos Campos.
Yes, Mercure Sao Jose dos Campos welcomes dogs.
Yes, parking facilities are available at Mercure Sao Jose dos Campos.
Yes, Mercure Sao Jose dos Campos has a gym.
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