Hyatt Place Sao Jose do Rio Preto

Sao Jose do Rio Preto -20.86522000, -49.41450000 , Avenida Juscelino Kubitscheck Do Oliveira, 5000 Bairro Iguatemi (Show on Map)
9.2
Excellent


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Summary of reviewsHyatt Place São José do Rio Preto is highly acclaimed for its strategic location within the Iguatemi Shopping Mall complex, offering unparalleled convenience to stores, restaurants and services. Guests frequently commend the hotel for providing a tranquil and secure oasis amidst the bustling mall environment. The spacious, immaculate rooms are a highlight, featuring modern amenities like a well-equipped gym and a rooftop pool with stunning views. The excellent breakfast and attentive customer service further enhance the guest experience.

The breakfast generally receives positive remarks for its variety and quality, although some guests noted a need for more options for those with dietary restrictions and quicker restocking of items. While the dinner options have mixed reviews with commendations for specific dishes, there are some concerns about the limited menu and service inefficiencies.

The rooms at Hyatt Place São José do Rio Preto are consistently praised for their spaciousness, comfort and cleanliness. Guests appreciate the well-maintained furnishings and modern electronics, along with the exceptional cleanliness of the bathrooms. A few minor issues, like limited lighting and occasional construction views, do not significantly detract from the overall positive sentiment.

The hotel’s staff is lauded for their exceptional service, politeness and attentiveness with specific mentions of outstanding receptionists. Despite a few instances of mishandled orders, the overwhelming majority of reviews highlight the team's friendliness and efficiency.

Cleanliness is another strong point with frequent compliments on the well-maintained rooms and public areas. The bedding quality is often highlighted as super comfortable, contributing to an excellent sleep experience.

While the Wi-Fi service is generally good and appreciated for being complimentary, there are occasional connectivity issues. The gym is well-equipped with modern equipment but could benefit from more space and improved air conditioning. The rooftop pool, though scenic, has some drawbacks like insufficient heating and limited seating.

Parking facilities, though convenient and free, can be challenging due to shared arrangements with the shopping mall, leading to limited and tightly spaced spots. However, the hotel does provide a welcoming family environment with amenities suitable for children, including cribs and sofa beds.

In conclusion, Hyatt Place São José do Rio Preto offers a delightful blend of convenience, comfort and excellent service, making it a highly recommended destination for travelers.
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Family Friendly Hotel
This hotel is a versatile option that caters to families with convenient amenities. It offers an outdoor pool, free cribs, and accessible business facilities. The hotel is located near the Iguatemi shopping mall, providing options for entertainment and dining.

Dog Friendly Hotel
This hotel welcomes pets, allowing up to two dogs with a combined weight limit of 45 kg. It features amenities such as an outdoor swimming pool, a fitness center, a restaurant, and free WiFi throughout the property. Pet fees are applicable.

Hotel with Swimming Pool
Offers a swimming pool for relaxation and recreation.

Infinity Pool    Heated Pool    Rooftop Pool    Panoramic View Pool    Outdoor Pool  


Hotel with Parking
This hotel offers convenient on-site parking for guests. It is well-regarded for its overall quality and service.

Accessible Hotel
This hotel offers accessible guestrooms with specific features such as roll-in showers, ensuring a comfortable stay for guests with mobility needs. The property is wheelchair accessible throughout and provides marked disabled parking spaces and a lift for easy navigation.

Hotel with Outdoor Pool
Featuring a unique infinity and rooftop pool, this hotel offers a distinctive swimming experience with a view. The outdoor pool is also heated and includes sun loungers and a terrace for relaxation.

Hotel near Golf Courses

Hotel Taking Steps Towards Sustainability

Business Hotel

Hotel with Gym

4-Star Hotel

Hotel with Infinity Pool

Hotel with Panoramic View Pool

Hotel with Rooftop Pool

Hotel with Heated Pool

Room Types
King Room with Sofa Bed This double room has a minibar, sofa bed and air conditioning.

Twin Room with Roll-in Shower - Disability Access Offering free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with cable channels, a tea and coffee maker, a seating area and a wardrobe. The unit has 2 beds.

King Room with Roll-In Shower - Disability Access This room offers a roll-in shower and smoke detector.

King Room This air-conditioned double room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 1 bed.

Twin Room Providing free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with cable channels, a tea and coffee maker, a seating area and a wardrobe. The unit offers 2 beds.

Twin Room with View Providing free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious double room provides air conditioning, a tea and coffee maker, a seating area, a wardrobe and a flat-screen TV with cable channels. The unit offers 2 beds.

King Room with View This air-conditioned double room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 1 bed.

Guest Reviews
9.2
Excellent
Location
Situated in São José do Rio Preto, Hyatt Place boasts an unrivaled location within the Iguatemi Shopping Mall complex. This strategic positioning assures incredible convenience for guests, offering direct access to a plethora of stores, restaurants and services. The locale is frequently highlighted as perfect and exceptional, ensuring that shopping and dining options are right at your doorstep.

The hotel is praised for its comfort and security, providing an oasis of tranquility close to the bustling mall environment. Guests appreciated the spacious and immaculate rooms, alongside modern amenities like a well-equipped gym and a rooftop pool with stunning views. The hotel also garners accolades for its excellent breakfast and attentive customer service.

Though it lies a bit away from downtown, the tranquility and ease of access to the mall make it a worthwhile stay. Ideal for both short and long trips, Hyatt Place at Iguatemi Shopping Mall is celebrated for its strategic location, making it a prime choice for visitors seeking convenience, comfort and a premium shopping experience right at their doorstep.

Breakfast
The breakfast experience at Hyatt Place São José do Rio Preto displays a blend of comments highlighting both its strengths and areas needing improvement. Generally, guests noted the breakfast to be very good with many praising its variety, comprehensiveness and well-prepared dishes. Positive remarks frequently mentioned delightful and excellent quality breakfasts, often describing them as exceptional, complete and diverse. There were specific mentions of the service being impeccable and the breakfast being an outstanding part of their stay.

However, it wasn't without its downsides. Numerous reviewers pointed out issues such as limited options for those with dietary restrictions, occasional delays in restocking items and a cramped dining area that sometimes struggled with cleanliness and organization. The scrambled eggs often received criticism for being dry or cold and certain guests felt the breakfast did not quite match the overall quality of the hotel, especially given its price point. Despite these criticisms, the majority of feedback leans towards a positive overall impression of the breakfast offerings.

Dinner
The dining experience at Hyatt Place Sao Jose do Rio Preto has received mixed reviews with both positive and negative aspects highlighted. On the positive side, several guests praised the hotel's food quality, describing it as excellent and even rating the cuisine highly. Some specific dishes, such as pizza and lunch items, were described as delicious and perfectly prepared. The hotel offers options for both lunch and dinner, which some travelers found convenient, especially for those who are tired and looking for a good meal close by.

However, there are several concerns that guests have pointed out. The dinner menu appears to be limited and poorly executed with complaints about the food sometimes being served cold and lacking in options. There are also issues related to the management of food during meals, such as the restaurant having limited hours and room service being below expectations. Guests have mentioned discomfort due to having to personally collect their dinner orders from the reception. Additionally, the presence of mosquitos in the food court area, particularly during dinner time, seems to have been a recurring problem.

Overall, while the hotel offers some commendable dining options that can be enjoyable for visitors, there are areas that need improvement, especially in menu variety, food temperature and overall dining service management.

Rooms
The rooms at Hyatt Place Sao Jose do Rio Preto stand out for their consistently positive aspects. Guests frequently highlight the spaciousness, comfort and cleanliness of the accommodations. Many reviews commend the sizeable rooms and comfortable beds with several guests noting the quality of the pillows and bedding. The rooms are noted to be well-maintained with a cozy and inviting ambiance that contributes to an overall pleasant stay.

The hotel furnishings and electronics appear new and modern, enhancing the overall room experience. Large windows provide ample natural light, although some rooms do lack a window that opens. Exceptional cleanliness is a recurring theme with guests often mentioning the fresh and organized state of the rooms upon their arrival.

The bathrooms meet the high standards of the rooms with good water pressure and temperature, as well as spacious and clean facilities. Some guests appreciate the blackout curtains for a restful sleep and the availability of amenities like water, tea and coffee.

However, there are occasional concerns about room-specific issues such as limited lighting options and rooms overlooking ongoing construction. Despite these minor drawbacks, the predominant sentiment remains positive with many guests finding the accommodations to exceed their expectations in terms of comfort, space and overall quality. The proximity to the mall and the overall friendly staff further enhance the appeal of staying at this hotel.

Beds
Hyatt Place Sao Jose do Rio Preto receives high praise for its bedding comfort, becoming a standout feature in numerous guest reviews. The majority of visitors consistently highlight the beds as being exceptionally comfortable with descriptors such as perfect, super comfortable and extremely comfortable appearing frequently. The quality of the mattresses and the spaciousness of the beds contribute significantly to an excellent sleeping experience. Soft duvets and plush pillows further enhance the sense of luxury and comfort.

Though predominantly positive, a few reviews mention that the beds might be too soft for those with specific needs, such as back problems. Additionally, the sofa bed garnered mixed feedback with some finding it unsuitable for adult guests. Despite these isolated concerns, the overall impression reflects a high standard of comfort, ensuring a restful stay for most guests. Quality bedding and sheets, alongside clean and well-maintained rooms, amplify this positive experience.

In summary, Hyatt Place Sao Jose do Rio Preto is particularly lauded for its comfortable and spacious beds, making it a highly recommended choice for travelers seeking a restful and rejuvenating sleep.

Cleanliness
Hyatt Place São José do Rio Preto garners significant praise for its cleanliness and overall hygiene. The majority of guest reviews highlight that rooms are consistently well-maintained and spacious with spotless bathrooms and impeccably clean bed linens and towels. The facilities, including public areas, are frequently described as very clean and organized. Guests appreciate the fresh, clean smell throughout the hotel and commend the cleaning staff for their meticulous attention to detail.

The hotel rooms are noted for being not only clean but also comfortable with soft, spacious beds and excellent showers. Many reviews emphasize the comfort and cleanliness of the facilities, contributing to a positive stay. The breakfast and location also receive positive remarks, adding to the overall guest satisfaction.

While a few reviews mention issues with cleaning, these are relatively rare compared to the overwhelming positive feedback. The hotel's modernity and excellent services enhance its appeal, making it a top choice for travelers prioritizing cleanliness and comfort.

Staff
The guest reviews for Hyatt Place Sao Jose do Rio Preto highlight the exceptional quality of the hotel's staff. Many guests praised the team for being polite, attentive and exceptionally helpful. Receptionists like Bruno and Gustavo received specific commendations for their excellent service and professionalism. The staff's efficiency and friendliness were consistent themes throughout the feedback with guests appreciating their courteous and supportive nature.

While there were occasional issues such as mishandled orders and a few instances of impersonal service, the overall sentiment was overwhelmingly positive. Guests felt well-attended to from check-in to departure, even noting the extra care given to pets. Despite minor setbacks, the consistent kindness, quick assistance and the high-level service the staff provided left a lasting impression on many visitors.

With numerous mentions of exceptional service and impeccable staff behavior, the hotel's team is frequently described as effective, professional and superb. Moreover, the hotel benefits from a convenient location next to a shopping mall and offers well-maintained accommodations, adding to the overall positive guest experience.

In summary, the staff at Hyatt Place Sao Jose do Rio Preto stands out for their friendliness, efficiency and dedication to providing top-notch service, making it a highly recommended destination for travelers.

Wi-Fi
The Hyatt Place Sao Jose do Rio Preto generally receives positive remarks for its Wi-Fi service with many guests noting that it works very well and provides good internet access throughout the hotel. The inclusion of Wi-Fi as a complimentary service is appreciated. However, it is worth mentioning that some guests have experienced issues, such as difficulties connecting and unstable internet, especially during power outages. Despite these occasional hiccups, the overall internet service seems to meet the needs of most visitors, complemented by thoughtful touches like complimentary water, coffee and tea in the rooms.

Gym
The gym at Hyatt Place Sao Jose do Rio Preto garners mixed reviews overall. Guests consistently praise the gym for being very good, featuring modern and state-of-the-art equipment such as treadmills and ellipticals. The facility is noted to be well-equipped with a quality pool complementing the gym space. Terms like excellent infrastructure and spacious room also appear in positive feedback.

However, certain aspects of the gym draw criticism. Several reviews mention the gym as being small or cozy with some disappointment expressed regarding its size and limited equipment. Issues with the air conditioning system are frequently cited with guests noting it was either not working or caused discomfort during workouts. Additionally, there are mentions of the lack of a weightlifting station and some misinformation about gym procedures. Despite these drawbacks, the overall sentiment points towards a generally favorable gym experience with room for improvement in specific areas.

Pool
The pool at Hyatt Place Sao Jose do Rio Preto receives mixed reviews from guests. On the positive side, many guests appreciate the beautiful views that the rooftop pool offers, describing it as excellent, quality and well-maintained. The presence of a gym facility alongside the pool is also a highlight for those looking to maintain their fitness routine.

However, several guests have commented on issues that detract from the experience. There are consistent mentions of the pool not being heated sufficiently with some even describing the water as freezing, making it less enjoyable especially during windy conditions. Additionally, some reviews point out that the pool area lacks privacy and is often overcrowded with limited seating available due to towels reserving spots. The maintenance of the pool area has also been flagged with reports of rust, stains and even puddles of water.

Despite these shortcomings, the pool remains a notable feature of the hotel, especially when considered for its aesthetic qualities and the scenic rooftop views.

Parking
Hyatt Place Sao Jose do Rio Preto offers the convenience of complimentary parking, integrated with the parking facilities of an adjacent shopping mall, complete with provided stamps for no-cost parking. Despite this perk, the shared parking arrangement presents several challenges. Guests frequently mention limited and tightly spaced parking spots, leading to difficulties in finding a parking space, especially during peak times or inclement weather. The lack of reserved or exclusive parking spots for hotel guests often necessitates parking further away, making the process inconvenient and sometimes confusing. The absence of valet service and baggage assistance further compounds the issue, highlighting the need for potentially more efficient parking solutions at the property.

Family
When choosing Hyatt Place Sao Jose do Rio Preto for a family stay, visitors can expect a welcoming environment with amenities designed to accommodate children. The hotel boasts a convenient location and offers features such as cribs for babies and sofa beds for young children, making it a suitable choice for those traveling with little ones. The property is described as new, beautiful and equipped with comfortable rooms, perfect for families wanting to relax after a day of exploring.

Despite some drawbacks like limited pool facilities for children and occasional lack of assistance with luggage, the hotel maintains a reputation for its friendly and attentive staff who are professional and helpful. The overall atmosphere and amenities at Hyatt Place make it a good option for family stays with many guests recommending it for its kid-friendly approach and convenience.

3 Star
Hyatt Place Sao Jose do Rio Preto is a solid choice for travelers seeking a reliable three-star hotel experience. Guests found the comfort and room quality to align well with the hotel's three-star rating, describing their overall stay as really worth it. The entire process from check-in to check-out was highlighted as perfect and many described the hotel as impeccable and advanced for its category.

While the breakfast offered receives mixed reviews, guests noted it is good but does not quite measure up to other hotels with similar star ratings. A recurring minor complaint concerned the industrialized cake, the dryness of the scrambled eggs and occasional delays in replenishing breakfast items, leading to an overall assessment of breakfast service as poor.

In terms of service, the hotel meets the standard expected of a three-star establishment, although some felt that the service level did not exceed the typical three-star experience. Despite the promising name, expectations might not align with a grander classification.

Price-wise, some guests felt expectations were slightly high considering the provided facilities and services. The pool, for instance, was mentioned as an amenity that could not be fully enjoyed due to the lack of an impressive view.

Overall, Hyatt Place Sao Jose do Rio Preto delivers a consistent and satisfactory three-star hotel experience, ideal for those who prioritize comfort and reliability without expecting luxury features.

Business
The Hyatt Place Sao Jose do Rio Preto is highly regarded by business travelers for its convenient room sizes and well-appointed bathrooms, making it an ideal choice for those on work trips. The hotel features conference rooms, adding to its appeal for professional gatherings. Its location within the secure and convenient Iguatemi complex further enhances its suitability for business guests.

Guests have consistently praised the staff, noting their commendable service. However, there have been occasional lapses in business services, such as printing, which may not always be readily available or prompt. Despite this, the hotel qualifies as a great 3-star option for business travelers, offering excellent work desks and a comfortable workspace.

Overall, the Hyatt Place Sao Jose do Rio Preto is seen as a good choice for sales representatives and professionals who are frequently traveling, providing a satisfactory experience in a business-oriented environment.

Dog Friendly
Hyatt Place Sao Jose do Rio Preto is a notable choice for travelers with pets. The hotel is well-prepared to accommodate furry friends, providing a pet kit equipped with essentials like a pet bed and sheet. This ease of bringing pets enhances the convenience for guests. Staff attention to pets is commendable, making it a welcoming environment for small animals. While the pet fee is higher compared to other hotels, the overall pet-friendly facilities and services, including the acceptance of small pets, make it a favored option for those traveling with their pets.


Yes, Hyatt Place Sao Jose do Rio Preto has pool(s) that belong to one or more of the following categories: Infinity Pool, Heated Pool, Rooftop Pool, Panoramic View Pool, Outdoor Pool.

No, a spa isn't available at Hyatt Place Sao Jose do Rio Preto.

Yes, Hyatt Place Sao Jose do Rio Preto welcomes dogs.

Yes, parking facilities are available at Hyatt Place Sao Jose do Rio Preto.

Yes, Hyatt Place Sao Jose do Rio Preto has a gym.

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