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Summary of reviewsHotel Gran Minas in Minas Gerais is highly regarded for its convenient and picturesque location, especially for travelers utilizing Confins BH airport. Its setting in a serene environment near key attractions makes it an appealing choice for both its beauty and strategic accessibility.
Guests fondly remember their breakfast experiences, frequently highlighting the diverse and tasty offerings that the attentive staff serve. While some aspects like the use of plastic cups and missing items could be improved, the breakfast value is generally appreciated. Dinner service also garners praise, with many enjoying the comprehensive menu and exceptional staff service, though some diners have noted occasional consistency issues and pricing concerns.
The hotel's staff shines as a standout feature, consistently delivering exceptional service characterized by friendliness and professionalism. Individuals like Igor, Luís, and John are frequently mentioned for their outstanding efforts, contributing to a memorable and welcoming stay.
Despite receiving mixed reviews in certain areas, many guests appreciate the spacious and clean rooms, with the property's scenic beauty adding to the charm. However, some feel that the dated decor and certain maintenance aspects could benefit from improvement. Cleanliness around the property is generally perceived positively, though some areas like the pool and room maintenance can vary.
The inviting pool area, surrounded by lush gardens, offers a relaxing retreat. Guests enjoy the pool and hot tub, although temperature regulation is occasionally an issue. Wi-Fi connectivity presents a challenge, particularly in rooms, but leisure travelers might find solace in the other pleasing amenities.
Finally, feedback on the beds is varied, with some guests noting discomfort due to worn mattresses and pillows. Despite these points, Hotel Gran Minas' combination of beautiful setting, excellent food and service, and convenience makes it a favored choice among visitors to the region.
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