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Summary of reviewsHotel Roni garners strong praise across multiple aspects, creating a highly positive impression among guests. The hotel’s prime location near the BR-101 highway is a significant advantage, providing easy access for travelers and proximity to essential amenities like a gas station and a restaurant. Despite being close to the highway, the hotel maintains a serene and safe environment, enhanced by effective acoustic isolation and seamless parking facilities, making it ideal for motorists and travelers in transit through Itabuna.
The breakfast experience at Hotel Roni is widely appreciated for its variety and richness. Guests enjoy a plentiful spread including fruits, juices, yogurts, freshly made eggs and a selection of breads and cakes. The coffee is frequently highlighted for its excellence. The air-conditioned and clean breakfast area, along with the courteous staff, enhances the overall experience despite occasional crowding. While some guests noted a decrease in variety over the years, the breakfast is still regarded as a satisfying and pleasant start to the day.
The rooms at Hotel Roni are consistently praised for their cleanliness, comfort and spaciousness. Featuring modern amenities such as a minibar, cable TV, air conditioning and Wi-Fi, the rooms ensure a comfortable and restful environment. Although there are minor comments about cooling time and pillow replacements, the overall feedback remains positive. The hotel's adherence to COVID-19 compliance measures is also appreciated, contributing to a sense of safety and hygiene.
Hotel Roni excels in cleanliness with guests frequently noting the spotless condition of both rooms and common areas. The well-maintained and organized facilities add to the overall positive experience, making cleanliness a standout feature of the hotel.
The staff at Hotel Roni receives remarkable praise for their friendliness, politeness and exceptional customer service. From check-in to check-out, the staff's attentiveness and willingness to assist leave a lasting, positive impression on guests. This dedication to ensuring guest satisfaction contributes significantly to the hotel’s reputation.
The hotel's Wi-Fi service is generally dependable and fast, though there are occasional reports of weak signals or disruptions. Nonetheless, the overall feedback is positive regarding internet connectivity.
Parking at Hotel Roni is convenient and efficient with ample and well-organized spaces located close to the rooms, adding to the ease and security for guests. Although some mention the absence of covered parking and minor issues with muddy areas, the overall parking experience is highly valued.
Families find Hotel Roni accommodating with spacious rooms and a welcoming atmosphere suitable for children. The hotel's location and amenities make it a good choice for family stays, whether short-term or extended.
The beds at Hotel Roni are largely praised for their comfort and size, contributing to restful sleep. While a few guests mention that some mattresses may need replacement due to softness, the general consensus remains positive regarding the bed quality.
In summary, Hotel Roni excels in offering a convenient, comfortable and clean stay with noteworthy customer service. Its strategic location, varied and satisfying breakfast, clean and spacious rooms, reliable Wi-Fi and family-friendly environment make it a favored choice among travelers.
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