HOTEL FLOR DO AMAZONAS (ADULTS ONLY)
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Summary of reviewsMotel Flor do Amazonas enjoys praise for its prime location, conveniently situated near the Sao Caetano do Sul train station and bus terminal, granting easy access to São Paulo's neighborhoods. The surrounding area is rich with amenities, enhancing guest convenience and the availability of free parking adds value for those traveling with vehicles.
The staff receives commendations for courtesy and helpfulness, especially during night shifts, contributing to positive guest experiences. However, overall consistency in service and additional staff training is needed to resolve issues of disorganization and impoliteness reported by some guests.
Breakfast receives mixed reviews. While it is appreciated for its cost-effectiveness and convenience of room service, significant complaints highlight poor quality and limited options and there are calls for improvement to meet guest expectations better.
Room feedback reflects a blend of appreciation for the motel’s accessibility and functional amenities, but concerns are raised about room size, maintenance and cleanliness. Issues such as broken showers, non-functional air conditioning and unpleasant odors detract from the overall experience. Though some guests find the rooms sufficiently comfortable with decent decor, other reviews emphasize the need for enhanced maintenance and cleanliness.
Cleanliness reviews span from positive mentions of generally clean bathrooms and cozy atmospheres to negative reports of inconsistent hygiene standards, including dirty floors and bedding. Attention to these details would greatly improve guest satisfaction.
Beds are notably uncomfortable with complaints about the mattresses causing back pain and dirty linens, undermining the overall comfort.
Overall, Motel Flor do Amazonas stands out for its strategic location, helpful staff and reasonable pricing but requires significant improvements in room maintenance, cleanliness and breakfast quality to enhance the guest experience fully.
The staff receives commendations for courtesy and helpfulness, especially during night shifts, contributing to positive guest experiences. However, overall consistency in service and additional staff training is needed to resolve issues of disorganization and impoliteness reported by some guests.
Breakfast receives mixed reviews. While it is appreciated for its cost-effectiveness and convenience of room service, significant complaints highlight poor quality and limited options and there are calls for improvement to meet guest expectations better.
Room feedback reflects a blend of appreciation for the motel’s accessibility and functional amenities, but concerns are raised about room size, maintenance and cleanliness. Issues such as broken showers, non-functional air conditioning and unpleasant odors detract from the overall experience. Though some guests find the rooms sufficiently comfortable with decent decor, other reviews emphasize the need for enhanced maintenance and cleanliness.
Cleanliness reviews span from positive mentions of generally clean bathrooms and cozy atmospheres to negative reports of inconsistent hygiene standards, including dirty floors and bedding. Attention to these details would greatly improve guest satisfaction.
Beds are notably uncomfortable with complaints about the mattresses causing back pain and dirty linens, undermining the overall comfort.
Overall, Motel Flor do Amazonas stands out for its strategic location, helpful staff and reasonable pricing but requires significant improvements in room maintenance, cleanliness and breakfast quality to enhance the guest experience fully.
Cheap Love Hotel
3-Star Love Hotel
Guest Reviews
Motel Flor do Amazonas enjoys a prime location, often highlighted as its most notable feature. Situated conveniently near the Sao Caetano do Sul train station and bus terminal, guests appreciate the easy access to transportation options, making it simple to navigate various neighborhoods in Sao Paulo. The surrounding area offers a variety of amenities, including shopping centers, pharmacies, banks and restaurants, enhancing the convenience for travelers. The hotel also provides free parking, which adds value for guests with vehicles. While opinions on service and cleanliness vary, the location consistently stands out as a significant advantage, ensuring a practical and accessible stay for visitors.
The breakfast experience at Motel Flor do Amazonas presents a mixed bag of reviews. On the positive side, several guests appreciated the cost-effective nature of the breakfast, highlighting it as good and well-prepared with comfortable service and reception. Some found it simple yet well-planned, served directly to the room, which was deemed convenient and sufficient for two people.
However, there were numerous complaints pointing towards significant room for improvement. Several guests described the breakfast as very bad, weak or downright dreadful, citing a lack of options and poor quality items such as super hard sliced bread and cold coffee. Issues with service were also frequent, including instances where breakfast was not provided as scheduled, required multiple calls to receive or arrived without necessary utensils. For some, the so-called complimentary breakfast was deemed quite miserable. Given these varied experiences, while some found it acceptable for the price, many suggested an urgent need for enhancements to the overall breakfast offering.
Motel Flor do Amazonas offers easy access to various locations, particularly with the train station just across the street, which connects to the subway and takes guests to any neighborhood in São Paulo. Visitors appreciate the kind and helpful staff, although they note that the staff could benefit from additional training for longer stays. Guests mention that the hotel boasts good parking facilities and non-abusive prices.
Despite some positive aspects, many reviews highlight issues with the rooms. Common complaints include a cramped space and poor room maintenance with problems like broken showers, non-functional air conditioning and persistent smells of cigarette smoke. Cleanliness is also a concern with reports of dirty rooms, stained mattresses and sheets, as well as occasional sightings of ants and bed bugs.
Furthermore, the absence of amenities such as minibars and air conditioning, coupled with uncomfortable bedding and high pillows, detracts from the overall experience. Noise from the street and thin walls can make for a disturbed night's sleep. On a brighter note, some guests have found the rooms sufficiently comfortable with clean environments and pleasant decor featuring plenty of mirrors and matching colors. However, overall experiences appear to be mixed with notable room for improvement in various areas.
Motel Flor do Amazonas, while benefiting from kind and helpful staff, has significant issues with the quality and cleanliness of its beds. Many guests reported the mattresses as uncomfortable, often describing them as causing back pain. The bed frames themselves range from very high to made of square concrete. Cleanliness is another major concern with repeated mentions of dirty, stained bedding and a bad smell emanating from the sheets and blankets. Overall, despite the friendly staff, the beds seem to fall short of providing a comfortable resting experience.
Motel Flor do Amazonas receives mixed feedback regarding cleanliness from its guests. Positive notes include well-cared-for general cleanliness, notably good bathroom cleanliness and the overall hygienic atmosphere, particularly appreciated alongside the pleasant location and warm, cozy rooms suitable for cold days.
However, there are areas needing improvement. Some guests have reported issues such as ant infestations, a pervasive smell of cigarette smoke in rooms and inconsistent cleaning standards, including dirty floors, mattresses and sheets. Specific complaints point to poor hygiene maintenance in bathrooms, a lack of hygiene products and the absence of practical items like shower mats. Although diligence in cleaning is acknowledged by some, there appears to be a disparity in standards that suggests attention to detail could be enhanced to improve the guest experience.
Motel Flor do Amazonas presents a mixed bag when it comes to staff interactions, but there are notable positive aspects worth highlighting. Several guests praised the courtesy and helpfulness of the staff, describing them as kind and polite. Some reviewers specifically noted excellent service provided by night shift receptionists with exceptional mentions of their attentiveness and problem-solving abilities. The overall politeness of the staff was consistently mentioned, contributing to some positive guest experiences.
However, it's clear that the motel is in need of improvement in staff training and organization. Multiple reviews pointed out issues with rudeness and lack of commitment with some guests experiencing disorganized and even outright rude interactions. These negative experiences suggest that while there are commendable staff members, the overall training and service consistency require attention.
In terms of service quality, when issues did arise, there were instances of staff quickly resolving problems, demonstrating potential for improvements in customer satisfaction. For guests prioritizing cleanliness and location, the motel appears to deliver well in these aspects and with better staff training, it could potentially elevate the whole guest experience significantly.
Motel Flor do Amazonas offers a cozy and comfortable environment that impresses with its top-notch cleanliness and good service. Visitors highlight the exceptional reception and consistent quality, making it a reliable choice for travelers. The rooms are notably clean with strong Wi-Fi, parking facilities and well-maintained linens and towels. While it is a simple and economical option, it stands out for its excellent cost-benefit ratio, especially for those seeking to stay overnight without breaking the bank. Many guests noted it exceeded their expectations, praising it as a great place to rest well. Most reviews are highly positive, frequently describing the experience as "exceptional" and "very good," although a few indicate areas for potential improvement.
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Location
Breakfast
However, there were numerous complaints pointing towards significant room for improvement. Several guests described the breakfast as very bad, weak or downright dreadful, citing a lack of options and poor quality items such as super hard sliced bread and cold coffee. Issues with service were also frequent, including instances where breakfast was not provided as scheduled, required multiple calls to receive or arrived without necessary utensils. For some, the so-called complimentary breakfast was deemed quite miserable. Given these varied experiences, while some found it acceptable for the price, many suggested an urgent need for enhancements to the overall breakfast offering.
Rooms
Despite some positive aspects, many reviews highlight issues with the rooms. Common complaints include a cramped space and poor room maintenance with problems like broken showers, non-functional air conditioning and persistent smells of cigarette smoke. Cleanliness is also a concern with reports of dirty rooms, stained mattresses and sheets, as well as occasional sightings of ants and bed bugs.
Furthermore, the absence of amenities such as minibars and air conditioning, coupled with uncomfortable bedding and high pillows, detracts from the overall experience. Noise from the street and thin walls can make for a disturbed night's sleep. On a brighter note, some guests have found the rooms sufficiently comfortable with clean environments and pleasant decor featuring plenty of mirrors and matching colors. However, overall experiences appear to be mixed with notable room for improvement in various areas.
Beds
Cleanliness
However, there are areas needing improvement. Some guests have reported issues such as ant infestations, a pervasive smell of cigarette smoke in rooms and inconsistent cleaning standards, including dirty floors, mattresses and sheets. Specific complaints point to poor hygiene maintenance in bathrooms, a lack of hygiene products and the absence of practical items like shower mats. Although diligence in cleaning is acknowledged by some, there appears to be a disparity in standards that suggests attention to detail could be enhanced to improve the guest experience.
Staff
However, it's clear that the motel is in need of improvement in staff training and organization. Multiple reviews pointed out issues with rudeness and lack of commitment with some guests experiencing disorganized and even outright rude interactions. These negative experiences suggest that while there are commendable staff members, the overall training and service consistency require attention.
In terms of service quality, when issues did arise, there were instances of staff quickly resolving problems, demonstrating potential for improvements in customer satisfaction. For guests prioritizing cleanliness and location, the motel appears to deliver well in these aspects and with better staff training, it could potentially elevate the whole guest experience significantly.
3 Star
No, HOTEL FLOR DO AMAZONAS (ADULTS ONLY) doesn't have any pool.
No, a spa isn't available at HOTEL FLOR DO AMAZONAS (ADULTS ONLY).
No, HOTEL FLOR DO AMAZONAS (ADULTS ONLY) doesn't allow dogs.
No, parking facilities aren't available at HOTEL FLOR DO AMAZONAS (ADULTS ONLY).
No, HOTEL FLOR DO AMAZONAS (ADULTS ONLY) doesn't have a gym.
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