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Summary of reviewsGrand Hotel Irpinia & Family SPA is highly regarded for its exceptional location, providing convenient access to key travel routes, attractions and the Napoli football stadium. Guests appreciate its strategic positioning near the highway and its proximity to shopping areas and the city center, making it an optimal choice for travelers.
The hotel's breakfast receives mixed reviews, yet many guests commend the rich, varied options, which include fresh products, high-quality non-industrial items and mouth-watering pastries. The dining experience by the pool and the overall breakfast value for money are also appreciated.
Rooms at the hotel are often praised for their spaciousness, cleanliness and modern yet cozy design. Many guests enjoy the large, comfortable accommodations with spacious balconies. However, some rooms appear dated and improvements, such as updating furnishings and bathrooms, are suggested to enhance the overall guest experience.
Cleanliness is a notable strength of the Grand Hotel Irpinia & Family SPA with many guests highlighting the impeccably clean rooms and inviting atmosphere. Despite occasional reports of dirty rooms and some neglected areas like the dining room, the hotel generally impresses with its clean and comfortable facilities.
The staff at the hotel are consistently praised for their exceptional friendliness, attentiveness and professionalism. Guests appreciate the warm welcomes and helpful nature of the team, which contributes significantly to an enjoyable stay despite occasional lapses in service.
The spa at the hotel provides excellent value for money and is often described as a welcoming and enjoyable facility, although some logistical issues, such as sporadic closures and the absence of certain services, have been noted.
The pool is a standout feature, widely appreciated for its beauty and relaxing atmosphere. Guests enjoy the outdoor area with sun loungers, a pool bar and a whirlpool bench. While access comes with a fee, the pool remains a highly praised amenity.
Overall, Grand Hotel Irpinia & Family SPA offers a clean, well-located and comfortable experience, bolstered by friendly staff and delightful amenities like the pool and spa.
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