VBermor Hotel

Santo Domingo , , Calle Mercedes Numero 54 Zona Colonial (Show on Map)


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1 room2 guests 1 room, 2 guests
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Summary of reviewsVBermor Hotel holds a central and highly praised location in Santo Domingo's Colonial Zone, which is frequently mentioned by guests as a major advantage. The hotel's proximity to historic buildings, tourist attractions, restaurants and bars, combined with the presence of tourist police in the area, creates a convenient and safe environment for visitors. The excellent, fantastic location is widely acknowledged as a key factor contributing to the overall positive experience.

The hotel offers complimentary freshly made coffee each morning, though it does not provide a breakfast option. Despite this, guests appreciate the morning coffee as a pleasant touch.

Rooms at VBermor Hotel receive mixed reviews. While some guests appreciate the spacious and clean larger rooms equipped with amenities like small refrigerators and functional bathrooms, others highlight significant issues. Many rooms lack windows, creating a dark, humid atmosphere with associated mold and musty smells. Recurring problems such as cockroach infestations, dirty mattresses and leaking air conditioning units detract from the overall comfort. On the bright side, the friendly and attentive staff help mitigate these issues to some extent.

Cleanliness opinions are varied. Some guests praise the cleanliness of bedsheets and bathrooms, while others report issues with cockroaches, ants, bedbugs, dirty mattresses and mold. Maintenance issues, including broken appliances and peeling wallpaper, further detract from the guest experience.

The hotel's staff stands out for their friendliness and professionalism, consistently receiving positive remarks from guests. Specific individuals, such as Juan and Mr. Clifford, are frequently praised for their exceptional service. Guests commend the staff's willingness to assist with various needs, contributing significantly to the overall appeal of the hotel.

WiFi at VBermor Hotel receives mixed reviews. While some guests report good or very good internet connectivity, others experience irregular connectivity, especially in certain rooms. Despite these discrepancies, many guests find the WiFi satisfactory.

The beds at the hotel also receive mixed reviews. While some guests find them comfortable, others note that the mattresses feel old, broken and noisy. Cleanliness concerns with the beds include hairs, smelly bedding and holes in the sheets and mattresses, suggesting a need for an update to improve overall comfort and hygiene.

In summary, VBermor Hotel offers a prime location and outstanding staff service, making it appealing for budget-conscious travelers interested in exploring the Colonial Zone by foot. However, significant maintenance and cleanliness issues in the rooms suggest that improvements are needed to enhance guest satisfaction.
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Room Types
Double Room Offering free toiletries, this double room includes a private bathroom with a bath, a shower and a bidet. The air-conditioned double room offers a flat-screen TV with satellite channels, a private entrance, a minibar, a wardrobe as well as city views. The unit has 1 bed.

Deluxe Twin Room Providing free toiletries, this twin room includes a private bathroom with a bath, a shower and a bidet. The twin room's kitchen, which features a stovetop and a refrigerator, is available for cooking and storing food. The air-conditioned twin room provides a flat-screen TV with satellite channels, a private entrance, a minibar, a wardrobe as well as city views. The unit offers 2 beds.

Classic Triple Room Offering free toiletries, this triple room includes a private bathroom with a bath, a shower and a bidet. The triple room's kitchen, which features a stovetop and a refrigerator, is available for cooking and storing food. The air-conditioned triple room offers a flat-screen TV with satellite channels, a private entrance, a minibar, a wardrobe as well as city views. The unit offers 2 beds.

Guest Reviews
Location
Located in the heart of Santo Domingo's Colonial Zone, VBermor Hotel enjoys a highly praised location among its guests. The convenience of staying in a central spot close to historic buildings, tourist attractions, restaurants and bars is a clear highlight. Many reviews emphasize the hotel's prime position, just a short walk from the main sights in the lively and culturally rich area. Guests repeatedly note the excellent, fantastic and perfect location as key factors contributing to the overall appeal of their stay. The hotel's proximity to essential services and the presence of tourist police in the area enhance the sense of security for visitors. The combination of a central location, good value for money and attentive staff makes VBermor Hotel a popular choice for travelers keen on exploring the Colonial Zone by foot.

Breakfast
At the VBermor Hotel, guests can enjoy freshly made coffee each morning free of charge. Although the hotel does not offer breakfast or any morning meal options, the complimentary coffee station is a nice touch appreciated by many. While some guests expressed a desire for breakfast to be included, the morning coffee remains a consistent highlight in the reviews.

Rooms
VBermor Hotel offers a variety of room sizes with many guests appreciating the spaciousness and cleanliness of larger rooms. Some rooms come equipped with conveniences like small refrigerators, a kitchen and working bathrooms. The furniture and decoration in many rooms have also been positively noted, contributing to a comfortable stay.

However, there are significant concerns that potential guests should be aware of. Numerous reports highlight that many rooms lack windows, creating a cave-like, dark and humid atmosphere. This issue, coupled with strong smells of mold and humidity, detracts from overall comfort. Some rooms are heavily affected by wear and require substantial repairs. Problems such as cockroach infestations, dirty mattresses, mold on the ceilings and leaking air conditioning units have been recurrent. Noise can also be an issue with complaints about soundproofing and disturbances from neighboring rooms or nearby bars.

On the positive side, many reviews mention that the hotel is located in a quiet neighborhood and has an excellent location overall. Moreover, the staff has been praised for their attentiveness and friendliness, which can enhance the stay despite the room conditions.

In summary, while VBermor Hotel has spacious and potentially comfortable rooms, significant maintenance and hygiene issues need addressing. The positive staff interactions and the convenient location may appeal to some travelers, especially those looking for budget accommodations. However, the widespread issues with room conditions and cleanliness are a major concern.

Beds
At VBermor Hotel, guests have shared mixed experiences regarding the beds. While some have found the beds to be quite comfortable, these positive encounters appear to be offset by a series of concerns raised by other visitors. A portion of guests have noted that the mattresses feel old and are sometimes even broken on the sides, which affects the overall comfort. This is reflected in comments about uncomfortable mattresses and beds that don't provide restful sleep.

One recurring issue is the noisiness of the beds, which could be a distraction for light sleepers. Additionally, cleanliness seems to be a concern with reports of beds having hairs and smelly bedding. The state of the sheets has also come under scrutiny with some guests describing them as disgusting and noting instances of holes in not just the sheets but also in the mattresses themselves.

While there are certainly those who found the beds to be satisfactory, the general consensus leans towards the need for an update to improve overall comfort and hygiene. This suggests that VBermor Hotel may benefit from investing in new bedding and mattresses to enhance guest comfort and satisfaction.

Cleanliness
Guests who have stayed at VBermor Hotel have expressed a range of opinions about the cleanliness of the establishment. On the positive side, several reviews highlight that the rooms were generally clean with particular praise for the cleanliness of the bedsheets and bathrooms. Some guests described the location as clean, central and very safe, which is appreciated by many travelers. A few even noted exemplary cleanliness and large, clean rooms, which contributed to a pleasant stay.

However, there were numerous concerns about cleanliness that cannot be ignored. Several guests mentioned issues with cockroaches and other insects like ants and bedbugs. Recurring mentions of dirty mattresses, unpleasant smells due to humidity, mold and dampness detracted from the overall comfort. Some guests found their rooms unclean at the time of check-in, which pointed to a lack of attention to room preparation. Additionally, there were mentions of old and dirty furniture, peeling wallpaper and bathrooms in poor condition that suggested the place could benefit from a thorough renovation.

In terms of maintenance, broken appliances such as non-functioning refrigerators and lack of hot water were also reported, which further affected the guest experience. While the hotel is noted for its affordable rates, the feedback indicates that cleanliness and maintenance are areas needing significant improvement.

Staff
At VBermor Hotel, the standout feature undoubtedly is the staff, which has garnered numerous positive remarks from guests. Visitors consistently highlight the friendliness and professionalism of the team with many specifically praising individuals like Juan and Mr. Clifford for their exceptional service. The staff is noted for their willingness to go above and beyond, providing help with everything from organizing tours to arranging taxis and offering good advice for continuing journeys.

The environment is described as pleasant and secure with a very reasonable price point, creating a lasting impression primarily due to the attention and care from the staff. Guests frequently mention the kind and attentive nature of the employees, finding them approachable and ready to assist with any needs. The service provided by the staff is often characterized as excellent with reports of good communication and an overall good vibe.

Despite occasional critiques regarding rudeness or inattentiveness from some members, the collective experience for most guests remains highly positive, thanks to the committed and friendly staff. The team’s honest and helpful demeanor seems to greatly contribute to the overall appeal of the VBermor Hotel, making it a memorable stay for many travelers.

Wi-Fi
If you're planning a stay at VBermor Hotel and rely heavily on internet connectivity, you might find mixed experiences regarding the WiFi. Many guests reported having good or even very good WiFi with some praising it as incredibly fast. For some, the WiFi worked well throughout their stay. However, there were also instances where the internet was irregular with guests noting that sometimes it didn't reach the rooms well or that it failed quite a bit. Overall, while some guests experienced spotty or poor WiFi, there were still several positive mentions suggesting satisfactory internet performance for most parts of their stay.


No, VBermor Hotel doesn't have any pool.

No, a spa isn't available at VBermor Hotel.

Yes, VBermor Hotel welcomes dogs.

No, parking facilities aren't available at VBermor Hotel.

No, VBermor Hotel doesn't have a gym.

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