Sheraton Santo Domingo
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Summary of reviewsSheraton Santo Domingo is celebrated for its prime location along the iconic Malecon boulevard, offering guests easy access to the rich cultural heritage of the nearby historic Zona Colonial. Visitors consistently praise the hotel’s secure, clean, and inviting atmosphere, underscored by splendid ocean views and proximity to diverse dining options. The hotel staff, known for their exceptional hospitality and professionalism, greatly enhance the guest experience, ensuring a warm and welcoming environment.
Dining at the Sheraton Santo Domingo comes highly recommended, with breakfast receiving particular acclaim for its generous and varied offerings, served in a scenic setting that embraces the ocean view. The dining experience is further enriched by excellent service and favorable pricing, although opportunities exist to expand vegetarian and vegan options.
Guest rooms are predominantly noted for their comfort, cleanliness, and ocean views, offering a reliable lodging experience enhanced by exceptional service. While the hotel structure is older, it is well-maintained with modern amenities, providing a pleasant stay that is occasionally marred by minor maintenance issues.
Cleanliness remains a hallmark of the Sheraton Santo Domingo, with immaculate facilities extending from guestrooms to common areas, creating a pristine environment further complemented by attentive staff. The pool area emerges as a guest favorite, celebrated for its picturesque aesthetics and professional service. The vibrant atmosphere and ocean view provide an ideal setting for relaxation, enhanced by poolside amenities and gym facilities.
Families find Sheraton Santo Domingo to be a welcoming choice, supported by dedicated staff and family-friendly facilities, including a well-maintained pool area. While accessing the beach requires crossing a road, nearby parks offer alternative family-friendly outings. The hotel’s beds contribute to a restful stay, earning high marks for their comfort and quality, reinforcing the overall soothing ambiance.
For business travelers, Sheraton Santo Domingo is a strategic choice, with excellent business facilities and a convenient location near key offices. The Club Access option, alongside the Executive Lounge, elevates the business experience, ensuring a productive visit complemented by stunning ocean views.
Despite occasional challenges to the five-star designation, the Sheraton Santo Domingo delivers exceptional customer service, top-notch facilities, and a pet-friendly policy, making it a preferred choice for visitors seeking both leisure and business accommodations. Overall, it is a destination that encourages repeat stays due to its welcoming environment and outstanding service.
Categories
Dining at the Sheraton Santo Domingo comes highly recommended, with breakfast receiving particular acclaim for its generous and varied offerings, served in a scenic setting that embraces the ocean view. The dining experience is further enriched by excellent service and favorable pricing, although opportunities exist to expand vegetarian and vegan options.
Guest rooms are predominantly noted for their comfort, cleanliness, and ocean views, offering a reliable lodging experience enhanced by exceptional service. While the hotel structure is older, it is well-maintained with modern amenities, providing a pleasant stay that is occasionally marred by minor maintenance issues.
Cleanliness remains a hallmark of the Sheraton Santo Domingo, with immaculate facilities extending from guestrooms to common areas, creating a pristine environment further complemented by attentive staff. The pool area emerges as a guest favorite, celebrated for its picturesque aesthetics and professional service. The vibrant atmosphere and ocean view provide an ideal setting for relaxation, enhanced by poolside amenities and gym facilities.
Families find Sheraton Santo Domingo to be a welcoming choice, supported by dedicated staff and family-friendly facilities, including a well-maintained pool area. While accessing the beach requires crossing a road, nearby parks offer alternative family-friendly outings. The hotel’s beds contribute to a restful stay, earning high marks for their comfort and quality, reinforcing the overall soothing ambiance.
For business travelers, Sheraton Santo Domingo is a strategic choice, with excellent business facilities and a convenient location near key offices. The Club Access option, alongside the Executive Lounge, elevates the business experience, ensuring a productive visit complemented by stunning ocean views.
Despite occasional challenges to the five-star designation, the Sheraton Santo Domingo delivers exceptional customer service, top-notch facilities, and a pet-friendly policy, making it a preferred choice for visitors seeking both leisure and business accommodations. Overall, it is a destination that encourages repeat stays due to its welcoming environment and outstanding service.
Hotel Taking Steps Towards Sustainability
This hotel is making progress on sustainability by investing in energy-efficient lighting and HVAC systems and participating in water conservation efforts. It sources local produce to reduce transportation emissions and has staff trained in green practices. The hotel is also Green Key certified.
Casino Hotel
Similar to the Crowne Plaza, the Sheraton's primary appeal for casino enthusiasts lies in its location in Santo Domingo, which provides convenient access to various casinos in the city.
Hotel with Spa
The Sheraton Santo Domingo features an outdoor swimming pool and a fitness suite. It also has a spa salon with a steam room, a solarium, and a jacuzzi for relaxation. The hotel is conveniently located near Grand Casino Jaragua.
Family Friendly Hotel
Located on the Malecon, this hotel offers a pool and various dining options. It often provides connecting rooms, making it suitable for larger families.
Dog Friendly Hotel
This 5-star hotel provides elegant rooms and welcomes pets, ensuring a comfortable stay for both guests and their furry companions. It is situated near the financial district.
Romantic Hotel
With its oceanfront location and comfortable accommodations, this hotel offers a relaxing and romantic escape. The views and amenities contribute to a pleasant stay for couples.
Hotel with Swimming Pool
This hotel offers a large outdoor pool surrounded by lush gardens, creating a tranquil oasis in the city. Guests can relax on comfortable sun loungers and enjoy the poolside service.
Outdoor Pool
Business Hotel
Sheraton Santo Domingo is a suitable option for business travelers. Specific details on its business amenities and meeting spaces are not available in the provided data.
Hotel with Parking
This hotel provides complimentary on-site parking and complimentary valet parking services, adding an extra layer of convenience for guests.
Accessible Hotel
This hotel offers accessible guest rooms with 32-inch wide openings, grab bars in bathrooms, and roll-in showers.
Hotel with Gym
Provides a fitness area with standard equipment for guest use. It allows guests to maintain their workout routine while traveling.
5-Star Hotel
Located on George Washington Avenue, this hotel offers stunning ocean views and a range of amenities. It features multiple restaurants, a casino, and a large outdoor pool.
Hotel with Outdoor Pool
Enjoy a year-round outdoor pool at this hotel, featuring sea views, a jacuzzi, poolside bar, and comfortable sun loungers and umbrellas. The pool area provides a relaxing environment overlooking the Caribbean Sea.
Luxury Hotel
Hotel for Honeymoon
Guest Reviews
Nestled along the iconic Malecon boulevard, the Sheraton Santo Domingo boasts an unbeatable location that has received much praise from its guests. The hotel is strategically positioned just a short walk from the historic Zona Colonial, offering easy access to Santo Domingo's rich cultural heritage. Guests appreciate the convenience of being near a variety of restaurants and bars, ensuring that dining options are always at hand. The hotel also offers splendid ocean views, making it a picturesque setting for relaxation.
Visitors have commended the hotel for its safe and secure environment, with the added benefit of easy access to both the city center and the airport. The surrounding area is noted for being clean and well-maintained, contributing to the overall pleasant experience. Staff at the Sheraton Santo Domingo are frequently highlighted for their friendliness and professionalism, adding to the inviting atmosphere of the hotel. Whether enjoying the pool or exploring nearby attractions, guests have found the hotel's location to be perfect for both leisure and convenience.
Sheraton Santo Domingo offers a breakfast experience that consistently delights guests with its quality and variety. The hotel's breakfast buffet is frequently praised as excellent, featuring a diverse selection of foods that cater to different tastes. Many reviews highlight the delicious and varied options available, including a mimosa station and fresh fruit, which contribute to a comprehensive dining experience.
Guests appreciate the buffet setup, noting that it provides everything one would expect from a high-quality breakfast, with some describing it as hearty and generous. The setting in front of the ocean adds a pleasant ambiance to the meal, enhancing the overall experience. The hotel's commitment to health and cleanliness is also mentioned, making it not only a tasty but safe choice for visitors.
The breakfast is highlighted as a favorite aspect of the stay for many, with guests enjoying perks such as club member rewards that include complimentary breakfast. Additionally, the room service food is recognized for its quality, suggesting that the hotel's dining services maintain consistent standards across different venues.
Overall, Sheraton Santo Domingo's breakfast offerings receive high acclaim for their extensive variety, taste, and overall quality, making it a standout feature of guests’ stays.
Sheraton Santo Domingo receives commendable praise for its dining experiences, characterized by flavorful and reasonably priced cuisine. Guests often remark on the excellent food quality and friendly staff, who consistently go out of their way to ensure guest satisfaction. The hotel’s dining options include notable spots like Cafe Casabe and the lounge on the 10th floor, with the latter receiving high marks for its evening buffet. While room service is appreciated for its taste and value, some guests find it more affordable than dining at the hotel's cafe.
Despite the general positivity surrounding the food and service, there are areas for improvement. The selection for vegetarian and vegan diners is notably lacking, and occasionally, diners face challenges securing a table during peak times. There are mixed reviews about the food in the restaurant, with some guests describing it as unappetizing. Additionally, for those eligible for happy hour, there are enough hors d'oeuvres offered that a formal dinner might be unnecessary.
Overall, Sheraton Santo Domingo's dining options are praised for quality food and attentive service, even as guests hope for a broader menu catering to diverse dietary needs.
A stay at the Sheraton Santo Domingo offers guests a generally pleasant experience, especially when it comes to the room accommodations. The majority of the reviews highlight the rooms as being comfortable, spacious, and clean. Guests often praised the scenic ocean views that many rooms provide, making the upgraded view well worth it. Although the hotel is on the older side, it is well maintained, with modern amenities and decor in line with the classic charm of the property. The staff receives consistent mention for their friendliness and efficiency, contributing to a warm and welcoming atmosphere. The rooms themselves vary in age and style, and while some are in need of updates—particularly concerning furniture and bathroom fixtures—many guests find them adequately furnished and well-equipped. Comfortable bedding and thorough housekeeping are noted as merits, ensuring a restful stay. There are occasional encounters with issues like lack of hot water or delayed room readiness, but these do not overshadow the overwhelmingly positive feedback regarding the room quality. Overall, the Sheraton Santo Domingo delivers a reliable and comfortable lodging experience, bolstered by excellent service and prime location.
Travelers seeking a restful and rejuvenating stay at the Sheraton Santo Domingo will find themselves delighted with the hotel's beds, which repeatedly earn praises for their high comfort levels. Many guests highlight the beds as a standout feature, describing them as extremely comfortable, large, and perfect for a great night's rest. The mattresses and bedding are noted for their exceptional quality, contributing to a sleep experience that feels luxurious and soothing. Accompanying the beds, the pillows also impress with their amazing standard. The rooms, while suggested by some to benefit from design updates, maintain an immaculate level of cleanliness, reinforcing a welcoming ambiance. Therefore, those prioritizing comfort will find the Sheraton Santo Domingo's beds more than satisfying, making it an ideal option for travelers looking to unwind and recharge during their visit.
Sheraton Santo Domingo presents itself as an exemplary destination for travelers who prioritize cleanliness and comfort. The hotel consistently receives commendations for its immaculate facilities and well-maintained environment. The attention to cleanliness is evident in every corner, from the spotless guestrooms to the pristine common areas, ensuring guests feel comfortable and at ease during their stay. The dedicated cleaning staff is frequently praised for their diligence and contributes significantly to the overall pleasant experience. Despite the hotel's aging structure, it remains beautifully maintained, underscoring the staff’s commitment to providing a superior stay. Guests also highlight the welcoming and courteous nature of the staff, which complements the pristine setting. The combination of cleanliness and excellent service makes Sheraton Santo Domingo a reliable choice for visitors seeking a well-kept and hospitable environment.
The staff at the Sheraton Santo Domingo are frequently highlighted for their exceptional hospitality and friendliness, garnering significant praise from guests. Descriptions of the staff include words like super pleasant, incredible, and amazing, highlighting a consistently positive interaction with guests. The attentiveness and professionalism of the staff are exceptional, making them a standout feature of the hotel. Various team members, from the front desk to the bellboys and restaurant staff, are noted for their dedication, knowledge, and helpfulness. Many guests emphasize the personalized attention and customer service that go above and beyond, often mentioning specific staff members, such as Felix, Caridad, and others, for their outstanding contributions. Overall, the staff's welcoming nature, combined with their eagerness to assist and ensure a comfortable stay, seems to be at the core of creating a positive experience for all who visit this hotel.
At the Sheraton Santo Domingo, the pool area consistently emerges as a highlight for visitors. Described as spectacular, beautiful, and amazing, this lovely haven features a refreshing jacuzzi, cold pool, and hot tub, providing a diverse array of aquatic experiences. Guests frequently remark on the pool's aesthetic appeal, noting it as a nice place for relaxation and enjoyment.
More than just its scenic allure, the pool area is complemented by excellent professional service. Attendants like Maria Esther and Noel are praised for their dedication, ensuring that every guest's experience is memorable. The vibes around the pool are vibrant, and the smooth service contributes to a relaxing atmosphere.
Beyond the pool itself, the amenities enhance the overall experience. The poolside bar is often enjoyed by visitors, and the gym adjacent to the pool adds extra value for those keen on fitness. Breakfast options at the hotel might leave some children missing specific treats like Nutella, but overall, the culinary offerings are appreciated, with the restaurant securing positive mentions alongside the pool.
The Sheraton Santo Domingo boasts an ocean view that adds to the peaceful, secure environment, making it not just a place to stay, but one to experience fully. Guests frequently affirm their intention to return, driven by the delightful pool and attentive staff.
Sheraton Santo Domingo is a family-friendly hotel that consistently delivers exceptional customer service, making it a popular choice for family vacations. Guests appreciate the attentive and caring staff who go above and beyond to meet family needs, particularly noting the exemplary service provided by the cafeteria team. The hotel's facilities, including a pleasant pool area and well-maintained property, provide a comfortable and enjoyable environment for families. Although accessing the beach requires crossing a double road, the nearby park offers a great escape for family outings. With its family-oriented atmosphere and all-inclusive amenities, Sheraton Santo Domingo ensures a welcoming experience that guests are eager to return to time and again.
Sheraton Santo Domingo often feels like a home away from home for many visitors, where the warm and welcoming atmosphere is accentuated by the genuine care of the staff. Known for its pet-friendly policy, the team shows remarkable affection and respect towards all guests, including the furry ones. The hotel consistently delivers services that align with the expectations of a five-star establishment, with exceptional customer service and attention to cleanliness. While some reviews may challenge its five-star designation, many travelers praise the spacious rooms and overall hospitality, making it a preferred choice for frequent visitors. The property stands out as one of the few hotels that leave a lasting impression, characterized by top-notch facilities and an inviting environment that encourages repeat stays.
Sheraton Santo Domingo stands out as a prime choice for business travelers visiting the Dominican Republic's capital. Guests frequently recommend the Club Access option, which enhances the already excellent business facilities. The hotel offers a superb environment for business, with a convenient location close to key offices, making it ideal for those on work trips or passing through the city.
Visitors praise the hotel for its outstanding service, noting the friendly and polite staff who consistently provide excellent attention. The Executive Lounge on the 10th floor is a notable feature for business guests, offering a comfortable space for work-related needs.
While primarily catering to business travelers, the Sheraton also accommodates families with its comfortable facilities, including a well-appointed pool and gym. The tremendous ocean views add an extra layer of appeal for those seeking a pleasant stay. With its high level of service and strategic location, the Sheraton Santo Domingo meets the expectations of many, promising a satisfying experience for future visits.
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Location
Visitors have commended the hotel for its safe and secure environment, with the added benefit of easy access to both the city center and the airport. The surrounding area is noted for being clean and well-maintained, contributing to the overall pleasant experience. Staff at the Sheraton Santo Domingo are frequently highlighted for their friendliness and professionalism, adding to the inviting atmosphere of the hotel. Whether enjoying the pool or exploring nearby attractions, guests have found the hotel's location to be perfect for both leisure and convenience.
Breakfast
Guests appreciate the buffet setup, noting that it provides everything one would expect from a high-quality breakfast, with some describing it as hearty and generous. The setting in front of the ocean adds a pleasant ambiance to the meal, enhancing the overall experience. The hotel's commitment to health and cleanliness is also mentioned, making it not only a tasty but safe choice for visitors.
The breakfast is highlighted as a favorite aspect of the stay for many, with guests enjoying perks such as club member rewards that include complimentary breakfast. Additionally, the room service food is recognized for its quality, suggesting that the hotel's dining services maintain consistent standards across different venues.
Overall, Sheraton Santo Domingo's breakfast offerings receive high acclaim for their extensive variety, taste, and overall quality, making it a standout feature of guests’ stays.
Dinner
Despite the general positivity surrounding the food and service, there are areas for improvement. The selection for vegetarian and vegan diners is notably lacking, and occasionally, diners face challenges securing a table during peak times. There are mixed reviews about the food in the restaurant, with some guests describing it as unappetizing. Additionally, for those eligible for happy hour, there are enough hors d'oeuvres offered that a formal dinner might be unnecessary.
Overall, Sheraton Santo Domingo's dining options are praised for quality food and attentive service, even as guests hope for a broader menu catering to diverse dietary needs.
Rooms
Beds
Cleanliness
Staff
Pool
More than just its scenic allure, the pool area is complemented by excellent professional service. Attendants like Maria Esther and Noel are praised for their dedication, ensuring that every guest's experience is memorable. The vibes around the pool are vibrant, and the smooth service contributes to a relaxing atmosphere.
Beyond the pool itself, the amenities enhance the overall experience. The poolside bar is often enjoyed by visitors, and the gym adjacent to the pool adds extra value for those keen on fitness. Breakfast options at the hotel might leave some children missing specific treats like Nutella, but overall, the culinary offerings are appreciated, with the restaurant securing positive mentions alongside the pool.
The Sheraton Santo Domingo boasts an ocean view that adds to the peaceful, secure environment, making it not just a place to stay, but one to experience fully. Guests frequently affirm their intention to return, driven by the delightful pool and attentive staff.
Family
5 Star
Business
Visitors praise the hotel for its outstanding service, noting the friendly and polite staff who consistently provide excellent attention. The Executive Lounge on the 10th floor is a notable feature for business guests, offering a comfortable space for work-related needs.
While primarily catering to business travelers, the Sheraton also accommodates families with its comfortable facilities, including a well-appointed pool and gym. The tremendous ocean views add an extra layer of appeal for those seeking a pleasant stay. With its high level of service and strategic location, the Sheraton Santo Domingo meets the expectations of many, promising a satisfying experience for future visits.
Yes, Sheraton Santo Domingo has pool(s) that belong to one or more of the following categories: Outdoor Pool.
Yes, a spa is available at Sheraton Santo Domingo.
Yes, Sheraton Santo Domingo welcomes dogs.
Yes, parking facilities are available at Sheraton Santo Domingo.
Yes, Sheraton Santo Domingo has a gym.
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