Hotel La Casona Dorada
Santo Domingo
18.46613300,
-69.89681700
,
Avenida Independencia 255 Esquina Osvaldo Baez, Gazcue
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Summary of reviewsHotel La Casona Dorada stands out with its exceptional location, making it a prime choice for visitors looking to explore the city with ease. Centrally situated in a quiet and safe residential area, guests can enjoy proximity to key attractions like the Malecon, local shops, eateries, and supermarkets. This convenience ensures that everything needed is within easy reach.
The hotel's staff earns high praise for their friendliness and professionalism, creating a welcoming and accommodating environment. Their dedication to ensuring a pleasant stay leaves guests with a positive impression, contributing significantly to the overall experience.
When it comes to rooms, guests appreciate the spacious and clean accommodations, with consistent remarks on good air conditioning and functional appliances such as fridges. While some rooms feature added comforts like private Jacuzzis, maintenance issues, such as the need for updated amenities and occasional concerns about the bathrooms, show room for improvement.
The breakfast experience yields mixed reviews, with particular appreciation for the quality of the buffet and attentive staff. However, it's noted that expanding the variety could greatly enhance guest satisfaction. Cleanliness throughout the hotel is generally praised, although some guests cite issues with room maintenance and hygiene, suggesting that attention in this area could further elevate the guest experience.
Wi-Fi access is reliable in public areas, but guests report inconsistencies in their rooms, signaling a need for improved connectivity across all areas of the property. Similarly, feedback on the beds is divided; while some find them comfortable, others call for updates due to their firmness and occasional maintenance issues.
Overall, Hotel La Casona Dorada presents a commendable option, thanks to its excellent location and welcoming staff. Addressing certain areas, like breakfast variety, room maintenance, Wi-Fi consistency, and bed comfort, could enhance its appeal further, ensuring an even more satisfying stay for future guests.
Categories
The hotel's staff earns high praise for their friendliness and professionalism, creating a welcoming and accommodating environment. Their dedication to ensuring a pleasant stay leaves guests with a positive impression, contributing significantly to the overall experience.
When it comes to rooms, guests appreciate the spacious and clean accommodations, with consistent remarks on good air conditioning and functional appliances such as fridges. While some rooms feature added comforts like private Jacuzzis, maintenance issues, such as the need for updated amenities and occasional concerns about the bathrooms, show room for improvement.
The breakfast experience yields mixed reviews, with particular appreciation for the quality of the buffet and attentive staff. However, it's noted that expanding the variety could greatly enhance guest satisfaction. Cleanliness throughout the hotel is generally praised, although some guests cite issues with room maintenance and hygiene, suggesting that attention in this area could further elevate the guest experience.
Wi-Fi access is reliable in public areas, but guests report inconsistencies in their rooms, signaling a need for improved connectivity across all areas of the property. Similarly, feedback on the beds is divided; while some find them comfortable, others call for updates due to their firmness and occasional maintenance issues.
Overall, Hotel La Casona Dorada presents a commendable option, thanks to its excellent location and welcoming staff. Addressing certain areas, like breakfast variety, room maintenance, Wi-Fi consistency, and bed comfort, could enhance its appeal further, ensuring an even more satisfying stay for future guests.
Accessible Hotel
Categorized as an accessible hotel, this multi-story property features elevator access for guest convenience.
3-Star Hotel
Located in Gazcue, this hotel offers comfortable accommodations and is situated near Avenida Independencia. Its central location makes it a practical choice for exploring the city.
Hotel with Outdoor Pool
This hotel offers both an outdoor pool and an indoor pool, along with two poolside bars and a children's pool. A fenced pool area is also available.
Hotel with Indoor Pool
Hotel La Casona Dorada features a dedicated indoor swimming pool area, enhanced by a Jacuzzi, a wellness area, a spa lounge, and a treatment room. This provides a comprehensive and serene environment for guests.
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Hotel with Spa
Family Friendly Hotel
Hotel with Swimming Pool
Indoor Pool Outdoor Pool
Business Hotel
Hotel with Parking
Hotel with Gym
Guest Reviews
Hotel La Casona Dorada boasts an exceptional location that has left a positive impression on its guests. Situated in a very quiet and residential area, the hotel offers a central, convenient spot that is ideal for exploring the city. Guests have noted its proximity to popular sites like the Malecon and local shops, making it an excellent base for those wanting to explore the vibrant surroundings. Its closeness to the boardwalk, eateries, and supermarkets enhances the convenience factor, allowing easy access to everything guests might need. Additionally, the area is described as safe, ensuring peace of mind for those staying there. The property's beautifully positioned, easily accessible setting has earned it praise as a great choice for visitors aiming to experience the heart of the city with ease.
Hotel La Casona Dorada's breakfast experience presents a mixed bag of reviews from guests. Some guests appreciated the good quality of the buffet breakfast, highlighting its authentic selections and good coffee. There are mentions of an excellent morning buffet with a variety to choose from, while a few guests simply noted that they liked the breakfast. Positive remarks also reflect appreciation for the friendly and hygienic staff who contribute positively to the dining experience.
However, many guests found the breakfast lacking in variety and quantity, with some expressing disappointment over limited options and the absence of basic items like butter or tea. There were consistent calls for an improvement in the range of available food, particularly in offering more fruits and vegetables. Several guests noted that the breakfast offerings were depleted early in the morning, with slow replenishment and inconsistency in quality and service across different days. While the central location of the hotel and the good breakfast coverage provide bright spots, enhancing the breakfast selection and service could significantly improve guest satisfaction.
Hotel La Casona Dorada offers a mix of spacious and clean accommodations, with many guests appreciating the size and beauty of the rooms. The Wi-Fi is responsive, ensuring connectivity for guests during their stay. Several visitors noted the cleanliness of the rooms and the excellent service provided by the team, highlighting a positive aspect of their experience. For those seeking relaxation, rooms with elements like a private Jacuzzi offer added comfort.
However, there are some areas that require attention. Issues such as neglected bathrooms, the presence of small cockroaches, and occasional maintenance problems were pointed out by guests. Additionally, several reviewers expressed concerns about the condition of the showers, furniture, and the hardness of the beds. The absence of hot water in some rooms and a lack of amenities like waste baskets and irons are minor inconveniences that were mentioned.
Despite these drawbacks, the clean and large sleeping spaces, coupled with effective air conditioning and functional appliances, such as fridges, make the rooms generally satisfactory. While certain reviews indicate that some rooms look dated, cleanliness remains consistent across most reports. For travelers who value spacious environments and good connectivity, Hotel La Casona Dorada presents a decent option, though improvements in maintenance and amenities could enhance the overall guest experience.
Hotel La Casona Dorada offers guests a mixed experience regarding its beds, which are frequently highlighted in reviews. While some guests find the beds comfortable, others express difficulty with the firmness, describing them as very hard and uncomfortable. A few guests even mention the need for mattress replacements due to the discomfort. The beds are said to be of notable size, though their hardness occasionally overshadows this benefit. Some concerns are raised about problematic areas, such as beds that were bloodstained, suggesting potential issues with cleanliness or maintenance. On a more positive note, the hotel ensures that beds are made up at reasonable times, providing a sense of order and readiness.
Hotel La Casona Dorada receives mixed reviews when it comes to cleanliness. Many guests appreciate the overall cleanliness of the property, noting that the facilities are generally well-maintained, and the pool area is kept in good condition. The rooms are reported to be clean upon arrival, with housekeeping ensuring that beds are made up at a reasonable time, contributing to a comfortable stay for many visitors.
However, some guests have noted discrepancies in room maintenance and hygiene. While some found the facilities clean, others experienced issues such as dust, outdated linens, and malfunctioning amenities. Despite these inconsistencies, the hotel's staff receives praise for their helpful and accommodating customer service, adding a positive dimension to the guest experience. While the hotel meets expectations for its price point, improvements in room hygiene and maintenance could enhance the overall guest satisfaction.
Hotel La Casona Dorada has garnered commendable praise for its staff, celebrated for their friendliness, attentiveness, and professionalism. Guests consistently highlight the welcoming and supportive nature of the employees, expressing satisfaction with the personalized service provided. Many reviews point to the staff's dedication to ensuring a comfortable and pleasant stay, noting how they go above and beyond to address any issues and accommodate guest needs.
The hospitality is further exemplified by professional interactions from the valet parking team to the kitchen staff during breakfast, creating a consistently warm and courteous environment. Guests appreciate the polite demeanor, the willingness to help, and the sincere efforts to facilitate a warm atmosphere, contributing to an overall positive experience.
While a few reviews suggest areas for improvement in terms of training to enhance the staff's welcoming approach, the overall sentiment remains strongly positive. The combination of excellent service and a family-oriented, respectful environment leaves a lasting impression on guests, fostering a desire to return to both the hotel and the country.
Hotel La Casona Dorada offers Wi-Fi that is noted for its reliability in public areas such as the lobby and restaurant, providing guests with steady and excellent connectivity, particularly for those needing to work online. However, the experience in the rooms is notably inconsistent, with many guests finding the connection slow, absent, or plagued by frequent disruptions. Despite some positive experiences with internet speed and performance, particularly for work-related tasks, the overall feedback suggests significant room for improvement in expanding the reliable service from public spaces to individual rooms.
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Location
Breakfast
However, many guests found the breakfast lacking in variety and quantity, with some expressing disappointment over limited options and the absence of basic items like butter or tea. There were consistent calls for an improvement in the range of available food, particularly in offering more fruits and vegetables. Several guests noted that the breakfast offerings were depleted early in the morning, with slow replenishment and inconsistency in quality and service across different days. While the central location of the hotel and the good breakfast coverage provide bright spots, enhancing the breakfast selection and service could significantly improve guest satisfaction.
Rooms
However, there are some areas that require attention. Issues such as neglected bathrooms, the presence of small cockroaches, and occasional maintenance problems were pointed out by guests. Additionally, several reviewers expressed concerns about the condition of the showers, furniture, and the hardness of the beds. The absence of hot water in some rooms and a lack of amenities like waste baskets and irons are minor inconveniences that were mentioned.
Despite these drawbacks, the clean and large sleeping spaces, coupled with effective air conditioning and functional appliances, such as fridges, make the rooms generally satisfactory. While certain reviews indicate that some rooms look dated, cleanliness remains consistent across most reports. For travelers who value spacious environments and good connectivity, Hotel La Casona Dorada presents a decent option, though improvements in maintenance and amenities could enhance the overall guest experience.
Beds
Cleanliness
However, some guests have noted discrepancies in room maintenance and hygiene. While some found the facilities clean, others experienced issues such as dust, outdated linens, and malfunctioning amenities. Despite these inconsistencies, the hotel's staff receives praise for their helpful and accommodating customer service, adding a positive dimension to the guest experience. While the hotel meets expectations for its price point, improvements in room hygiene and maintenance could enhance the overall guest satisfaction.
Staff
The hospitality is further exemplified by professional interactions from the valet parking team to the kitchen staff during breakfast, creating a consistently warm and courteous environment. Guests appreciate the polite demeanor, the willingness to help, and the sincere efforts to facilitate a warm atmosphere, contributing to an overall positive experience.
While a few reviews suggest areas for improvement in terms of training to enhance the staff's welcoming approach, the overall sentiment remains strongly positive. The combination of excellent service and a family-oriented, respectful environment leaves a lasting impression on guests, fostering a desire to return to both the hotel and the country.
Wi-Fi
Yes, Hotel La Casona Dorada has pool(s) that belong to one or more of the following categories: Indoor Pool, Outdoor Pool.
Yes, a spa is available at Hotel La Casona Dorada.
No, Hotel La Casona Dorada doesn't allow dogs.
Yes, parking facilities are available at Hotel La Casona Dorada.
Yes, Hotel La Casona Dorada has a gym.
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