Holiday Inn Santo Domingo by IHG
Santo Domingo
18.47606600,
-69.93644200
,
Avenida Abraham Lincoln 856, Santo Domingo, 10148 Dominican Republic
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Summary of reviewsHoliday Inn Santo Domingo by IHG, receives widespread acclaim for its strategic location, making it a favored choice for both business travelers and tourists. Nestled in the heart of the city's new center, it offers easy access to major shopping malls, dining options and local attractions, such as the nearby French embassy. The convenience of its location on Abraham Lincoln road provides guests with a plethora of shopping and eating establishments within walking distance and quiet, comfortable rooms provide a peaceful retreat from the bustling city.
The hotel’s breakfast offerings stand out for their extensive variety and quality. Guests enjoy the delicious food, excellent coffee and attentive service in a pleasant atmosphere, particularly appreciating the top-floor breakfast area. The breakfast experience is a valued part of the stay, despite minor peak-time overcrowding.
Regarding dinner, while the restaurant's cuisine is praised for its excellence, some guests find the prices steep and the portions small. Service during dinner can be slow and there are mixed reviews about the menu’s variety and value for money.
The rooms at Holiday Inn Santo Domingo are noted for their spaciousness, modernity and exceptional cleanliness. Comfortable beds and superb bathrooms contribute to a positive guest experience with some rooms offering notable views. While certain rooms could benefit from upgrades, particularly in terms of old TVs and limited toiletries, the overall standard remains high.
Cleanliness across the hotel is consistently praised with immaculate rooms and well-maintained common areas. The attentive and kind cleaning staff ensure a high standard of hygiene throughout the hotel.
The hotel staff frequently receive commendations for their friendliness, attentiveness and helpfulness. Excellent service is a recurring theme with guests appreciating the courteous and efficient handling of inquiries and requests.
Guests also express satisfaction with the hotel’s WiFi service, which is described as reliable and high-speed, accommodating the needs of travelers. The gym, although small, is adequate for a good workout with suggestions for more equipment being a minor point of improvement.
The rooftop pool is a significant highlight, offering stunning views and a pleasant ambiance. Despite its small size, guests appreciate the cleanliness and the tranquil atmosphere of the pool area. The free parking, although somewhat narrow, adds to the hotel's convenience.
The comfortable, spacious beds, often highlighted for their luxurious feel and excellent quality bedding, contribute to a restful sleep environment.
Business travelers particularly benefit from the hotel's central location and functional rooms with a dedicated business floor and well-equipped business center enhancing its appeal for corporate guests.
Finally, the hotel’s ambiance is conducive to romantic getaways with guests highlighting the inviting atmosphere, well-maintained environment and friendly staff. The rooftop pool serves as a particularly romantic feature, enhancing the overall experience for couples.
Overall, Holiday Inn Santo Domingo by IHG, provides a well-rounded and satisfying stay with its strategic location, exceptional service and comprehensive facilities, making it a recommended choice for visitors to Santo Domingo.
Categories
The hotel’s breakfast offerings stand out for their extensive variety and quality. Guests enjoy the delicious food, excellent coffee and attentive service in a pleasant atmosphere, particularly appreciating the top-floor breakfast area. The breakfast experience is a valued part of the stay, despite minor peak-time overcrowding.
Regarding dinner, while the restaurant's cuisine is praised for its excellence, some guests find the prices steep and the portions small. Service during dinner can be slow and there are mixed reviews about the menu’s variety and value for money.
The rooms at Holiday Inn Santo Domingo are noted for their spaciousness, modernity and exceptional cleanliness. Comfortable beds and superb bathrooms contribute to a positive guest experience with some rooms offering notable views. While certain rooms could benefit from upgrades, particularly in terms of old TVs and limited toiletries, the overall standard remains high.
Cleanliness across the hotel is consistently praised with immaculate rooms and well-maintained common areas. The attentive and kind cleaning staff ensure a high standard of hygiene throughout the hotel.
The hotel staff frequently receive commendations for their friendliness, attentiveness and helpfulness. Excellent service is a recurring theme with guests appreciating the courteous and efficient handling of inquiries and requests.
Guests also express satisfaction with the hotel’s WiFi service, which is described as reliable and high-speed, accommodating the needs of travelers. The gym, although small, is adequate for a good workout with suggestions for more equipment being a minor point of improvement.
The rooftop pool is a significant highlight, offering stunning views and a pleasant ambiance. Despite its small size, guests appreciate the cleanliness and the tranquil atmosphere of the pool area. The free parking, although somewhat narrow, adds to the hotel's convenience.
The comfortable, spacious beds, often highlighted for their luxurious feel and excellent quality bedding, contribute to a restful sleep environment.
Business travelers particularly benefit from the hotel's central location and functional rooms with a dedicated business floor and well-equipped business center enhancing its appeal for corporate guests.
Finally, the hotel’s ambiance is conducive to romantic getaways with guests highlighting the inviting atmosphere, well-maintained environment and friendly staff. The rooftop pool serves as a particularly romantic feature, enhancing the overall experience for couples.
Overall, Holiday Inn Santo Domingo by IHG, provides a well-rounded and satisfying stay with its strategic location, exceptional service and comprehensive facilities, making it a recommended choice for visitors to Santo Domingo.
Family Friendly Hotel
This hotel offers a reliable and comfortable stay with amenities suitable for families. It typically includes a pool and on-site dining.
Dog Friendly Hotel
As part of the IHG group, the Holiday Inn is a dog-friendly hotel. It offers a comfortable stay for guests and their pets.
Hotel near Nightlife Spots
Located on Avenida Abraham Lincoln, this hotel is situated in a lively area with easy access to various nightlife spots. It provides a comfortable and convenient stay for those looking to explore the city's entertainment.
Hotel with Swimming Pool
This hotel features an outdoor pool with a sun deck and comfortable seating. Guests can enjoy a refreshing swim and relax by the poolside, with convenient access to hotel services.
Infinity Pool Rooftop Pool Panoramic View Pool Outdoor Pool
Business Hotel
Holiday Inn Santo Domingo offers standard business amenities and meeting spaces. It typically includes services like free Wi-Fi, business center access, and meeting facilities.
Accessible Hotel
This hotel has accessible guest rooms, an accessible entrance, accessible parking, and roll-in showers, providing a convenient stay for guests with mobility needs.
Hotel with Gym
Provides a fitness center with essential equipment for a good workout. It offers a convenient option for guests to stay active during their stay.
Hotel with Outdoor Pool
An outdoor swimming pool is available at this hotel.
Hotel for Honeymoon
Romantic Hotel
5-Star Hotel
Hotel with Infinity Pool
Hotel with Panoramic View Pool
Hotel with Rooftop Pool
Guest Reviews
Holiday Inn Santo Domingo by IHG, enjoys high praise for its exceptional location from its guests. Nestled in a bustling yet pleasant area of the city, it is within walking distance to Agora Mall and surrounded by a variety of recommended restaurants. The hotel benefits from being in the new city center, making it ideal for both business travelers and tourists looking to explore Santo Domingo. Its central and prime location offers easy access to major shopping malls, dining options and local attractions, including a notable proximity to the French embassy.
The convenience of its position, situated on Abraham Lincoln road, means guests have a plethora of shopping and eating establishments at their fingertips. The hotel’s accessibility and well-connected geography make it very functional for visitors. Quiet and comfortable rooms complement the central location, providing a peaceful retreat after a day in the lively city.
Guests frequently commend the excellent service alongside the fantastic location, highlighting the cleanliness, comfort and attentive staff as additional benefits. The rooftop pool and bar are added perks that contribute to a pleasant stay, making Holiday Inn Santo Domingo a favored choice for its strategic position and comprehensive facilities.
The breakfast offerings at the Holiday Inn Santo Domingo by IHG, receive overwhelmingly positive feedback from guests. Described as full, complete and exceptional, the breakfast stands out for its variety and quality. Many guests highlight the delicious food and extensive buffet, mentioning the excellent coffee and attentive service. The breakfast atmosphere is frequently praised with some noting the top-floor location adds a special touch. Despite a few mentions of overcrowding and limited options at peak times, the overall sentiment reflects a high standard. Guests particularly appreciate the complete and high-level breakfast with numerous options to suit different tastes, making it a valued part of their stay.
At Holiday Inn Santo Domingo, the dinner experience brings mixed feelings from guests. While many commend the excellent and varied cuisine offered at the restaurant, describing the food as good and excellent, others raise concerns about its value for money, noting that the food is expensive with small portions and excessive prices on food and drinks. The dinner menu, although generally satisfying for some, lacks variety and has reportedly included certain disappointing dishes like ribs that failed to impress.
Several guests have expressed that the service during dinner can be notably slow with some meals taking almost 50 minutes to arrive. Additionally, the restaurant's cold environment requires diners to wear coats to feel comfortable.
Despite these criticisms, guests appreciate the elegant decoration for special events like New Year's Eve dinners and the overall ambience of the restaurant. However, there are also mentions of the food quality not meeting expectations and instances of mix-ups with orders. The high cost for a dinner, especially considering the portions and quality, remains a recurring point of contention among visitors.
The rooms at Holiday Inn Santo Domingo by IHG, have received largely positive reviews from guests. They are noted for being spacious, modern and extremely clean, providing a comfortable stay. Many guests appreciated the comfortable beds and superb bathrooms, highlighting the quality of the bedding and excellent showers. The view from the rooms and the attentive design, especially on the business floor, are also frequently mentioned.
The atmosphere and decoration of the rooms are described as pleasant and modern, contributing to an overall nice ambiance. Despite some remarks about small room sizes and occasional noise from adjoining rooms, the high standard of cleanliness and comfort consistently meet guests' expectations. While some guests noted that certain rooms felt outdated and could benefit from upgrades, particularly the old TVs and limited toiletries, the majority still found the facilities to be excellent.
The size of the rooms with some being as large as 30m2 and the presence of suites, are definite highlights. Additionally, the accommodation provides a peaceful environment for rest and relaxation. Overall, the rooms at Holiday Inn Santo Domingo offer a comfortable and well-equipped base for both business and leisure travelers.
At the Holiday Inn Santo Domingo by IHG, the bed experience consistently receives high praise from guests. Many have described the beds as comfortable, clean and spacious with some mentioning their large size and luxurious feel. Pillows are frequently highlighted for their comfort, contributing to the restful sleep environment. The bedding is often noted for its excellent quality with several guests calling it fantastic and top-notch. While most reviews reveal a positive consensus on comfort, a few guests did find the beds to be hard or overly firm and in rare instances, comments were made about beds being noisy or small. However, these concerns are overshadowed by the overwhelming sentiment that the beds, along with the pillows, make for a very pleasant and comfortable stay.
Holiday Inn Santo Domingo by IHG, has garnered consistent praise for its exceptional cleanliness standards. Guests repeatedly highlighted the immaculate condition of both the rooms and common areas, noting that the hotel maintains a very clean environment throughout. The cleanliness and hygiene measures met the highest expectations with frequent remarks about clean rooms and clean dining spaces contributing to an overall sense of comfort.
The cleaning staff were described as kind and attentive, ensuring that all facilities were kept in pristine condition. Visitors appreciated the cleanliness of the hotel as a whole, noting spotless rooms and meticulously maintained common areas. The dining experience also received commendations for being clean and well-organized.
Overall, the hotel successfully provides a hygienic and clean setting, making it a highly recommended choice for those who prioritize cleanliness during their stay.
Visitors to the Holiday Inn Santo Domingo by IHG, frequently praise the exceptional quality of the staff. Reviews highlight the team's friendliness, attentiveness and helpfulness. Guests appreciate the excellent service provided by staff members across all areas of the hotel, from the front desk to the restaurant. The courteous, kind and efficient manner in which the staff handle inquiries and requests stands out. While one reviewer found the staff indifferent, the overwhelming sentiment is positive, emphasizing professionalism and a welcoming atmosphere. Cleanliness and customer care are consistently noted, making the hotel a recommended choice for those seeking attentive and accommodating service.
Holiday Inn Santo Domingo by IHG, receives favorable feedback regarding its WiFi services. Guests consistently describe the connection as good, high-speed and reliable, indicating that it meets the needs of travelers who require efficient internet access. While there are a few mentions of the WiFi being merely adequate or just ok, the overall sentiment leans toward a positive experience with the hotel's internet service. Notably, one review highlights the importance of having a working VPN, suggesting the connection is robust enough for such requirements. Overall, the WiFi at Holiday Inn Santo Domingo seems to uphold a satisfactory standard for guest connectivity.
The gym at Holiday Inn Santo Domingo is accessible 24/7, providing convenience for guests who wish to maintain their workout routines at any time. Although the gym is described as small, it is considered sufficient and adequate for a good workout. Some guests suggest that the facility could benefit from additional equipment like bars and more weights, but overall, the gym offers a variety of options to accommodate different fitness needs. Despite its size, the gym has been referred to as good and even super by some reviewers, indicating a positive overall experience.
The Holiday Inn Santo Domingo by IHG, receives commendations for its rooftop pool, which is a significant highlight for many guests. The pool provides stunning views, contributing to a pleasant and tranquil experience. Guests frequently mention the pool's cleanliness and enjoy the associated facilities such as the bar and gym that enhance the overall experience. Although the pool is described as small, its beauty and cleanliness win favor. The pool area on the 8th floor is particularly appreciated for its ambiance. However, there are some areas for improvement, such as making the pool more accessible and safe, as well as possibly expanding its size. The pool's 24/7 accessibility and early opening hours are additional perks that are well-received by guests.
Holiday Inn Santo Domingo by IHG, offers on-site parking that guests find convenient, particularly for accessing the city center. The free parking option is frequently mentioned as a positive aspect. Despite this, some reviews point out that the parking lot is small and narrow, which could be a challenge for larger vehicles. Additionally, the hotel provides a valet parking service, which could be a beneficial alternative for those who find the parking space tight. Overall, the parking amenities at the hotel are appreciated for their convenience and accessibility, even though improvements in space may be needed.
Holiday Inn Santo Domingo by IHG, is highly regarded among business travelers for its strategic location in the heart of Santo Domingo, making it ideal for work-related trips. The hotel provides functional and comfortable rooms specifically designed to meet the needs of business guests. Additionally, it features a dedicated business floor and a well-equipped business center, enhancing its appeal for corporate visitors. Cleanliness and a professional atmosphere further contribute to its reputation as a go-to destination for executives and business meetings.
The infinity pool at Holiday Inn Santo Domingo by IHG, is a recurring highlight in guest reviews. This rooftop pool consistently garners positive mentions, suggesting it provides an enjoyable and noteworthy experience. Its location adds to the appeal, likely offering scenic views and a relaxing atmosphere. The repeated emphasis on the pool indicates it stands out as a key amenity, enhancing the overall satisfaction of visitors at the hotel.
Holiday Inn Santo Domingo by IHG, features an outdoor pool that has consistently garnered praise from guests. Positioned on the rooftop, the pool offers a pleasing atmosphere for relaxation and enjoyment. Many reviews highlight its well-maintained condition, making it a standout amenity of the hotel. Visitors frequently appreciate the inviting ambiance and the opportunity to unwind in a tranquil setting. This rooftop pool appears to be a highlight, providing a refreshing escape for those staying at the hotel.
Holiday Inn Santo Domingo by IHG, offers an inviting option for romantically inclined travelers. Guests consistently highlight the hotel's romantic atmosphere, complemented by a clean and well-maintained environment. The excellent pool area serves as a standout feature, ideal for a relaxing day with a loved one. This, combined with the hotel's great location, enhances its appeal for a romantic getaway. Visitors also note the convenience and good prices, which add to the overall positive experience. Finally, the friendly staff contributes greatly to the welcoming ambiance, ensuring a memorable and romantic stay.
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Location
The convenience of its position, situated on Abraham Lincoln road, means guests have a plethora of shopping and eating establishments at their fingertips. The hotel’s accessibility and well-connected geography make it very functional for visitors. Quiet and comfortable rooms complement the central location, providing a peaceful retreat after a day in the lively city.
Guests frequently commend the excellent service alongside the fantastic location, highlighting the cleanliness, comfort and attentive staff as additional benefits. The rooftop pool and bar are added perks that contribute to a pleasant stay, making Holiday Inn Santo Domingo a favored choice for its strategic position and comprehensive facilities.
Breakfast
Dinner
Several guests have expressed that the service during dinner can be notably slow with some meals taking almost 50 minutes to arrive. Additionally, the restaurant's cold environment requires diners to wear coats to feel comfortable.
Despite these criticisms, guests appreciate the elegant decoration for special events like New Year's Eve dinners and the overall ambience of the restaurant. However, there are also mentions of the food quality not meeting expectations and instances of mix-ups with orders. The high cost for a dinner, especially considering the portions and quality, remains a recurring point of contention among visitors.
Rooms
The atmosphere and decoration of the rooms are described as pleasant and modern, contributing to an overall nice ambiance. Despite some remarks about small room sizes and occasional noise from adjoining rooms, the high standard of cleanliness and comfort consistently meet guests' expectations. While some guests noted that certain rooms felt outdated and could benefit from upgrades, particularly the old TVs and limited toiletries, the majority still found the facilities to be excellent.
The size of the rooms with some being as large as 30m2 and the presence of suites, are definite highlights. Additionally, the accommodation provides a peaceful environment for rest and relaxation. Overall, the rooms at Holiday Inn Santo Domingo offer a comfortable and well-equipped base for both business and leisure travelers.
Beds
Cleanliness
The cleaning staff were described as kind and attentive, ensuring that all facilities were kept in pristine condition. Visitors appreciated the cleanliness of the hotel as a whole, noting spotless rooms and meticulously maintained common areas. The dining experience also received commendations for being clean and well-organized.
Overall, the hotel successfully provides a hygienic and clean setting, making it a highly recommended choice for those who prioritize cleanliness during their stay.
Staff
Wi-Fi
Gym
Pool
Parking
Business
Infinity Pool
Outdoor Pool
Romantic
Yes, Holiday Inn Santo Domingo by IHG has pool(s) that belong to one or more of the following categories: Infinity Pool, Rooftop Pool, Panoramic View Pool, Outdoor Pool.
No, a spa isn't available at Holiday Inn Santo Domingo by IHG.
Yes, Holiday Inn Santo Domingo by IHG welcomes dogs.
No, parking facilities aren't available at Holiday Inn Santo Domingo by IHG.
Yes, Holiday Inn Santo Domingo by IHG has a gym.
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