Pousada Reflexo das Águas

Santo Amaro -2.50436000, -43.25219800 , Rua Osvaldo Cruz 35 (Show on Map)
8.1
Very Good


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1 room2 guests 1 room, 2 guests
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Summary of reviewsPousada Reflexo das Águas is a favored destination among travelers due to its excellent location, positioned conveniently near the town center of Santo Amaro. Visitors appreciate its proximity to local markets, restaurants, and the entrance to Lençóis Maranhenses National Park. The setting, close to the river, offers tranquility and opportunities for leisurely dips. Guests are consistently impressed by the inn’s peaceful ambiance and attentive service, contributing to its reputation as a top choice for tourists seeking to explore the area while enjoying a cozy stay.

The breakfast experience, while simple, frequently receives positive remarks for its taste and the pleasant service setup. The use of local products and homemade options like cheese bread and omelets garner appreciation. However, there is a consensus that the variety could be improved, with calls for more fruit options and additional staples like jelly. Some guests find the basic nature of breakfast satisfying, though an expansion of offerings is encouraged.

Rooms at the pousada are generally seen as spacious, clean, and comfortable, with essential amenities such as air conditioning, minibars, and TVs. Although renovations are underway to enhance the facilities further, certain areas like insufficient outlets and damp smells in some rooms require attention. The air conditioning stands out as an important feature for guest comfort.

The cleanliness of the inn is highly praised, with well-maintained rooms and outdoor spaces frequently highlighted. There are occasional mentions of dim lighting and mustiness, suggesting areas for further improvement. Overall, the cleanliness aligns with the inn’s good cost-effectiveness, providing an inviting, simple atmosphere typical of Santo Amaro.

Staff service is a standout feature, with guests noting their attentiveness and friendliness. Specific staff members, like Elane, Wanda, and Dona Maria, are frequently mentioned for their exceptional hospitality, organizing tours, and ensuring guest needs are met. The team’s dedication contributes significantly to the positive experience, making guests keen to return and recommend the inn.

Experiences with the beds are mixed, with many finding them comfortable and conducive to restful sleep. However, some guests have encountered issues with broken springs, worn-out mattresses, and inconsistencies in bedding cleanliness. Despite these concerns, the overall helpfulness of the staff and the efficient tour arrangements enhance the value of a stay at the pousada.

In summary, Pousada Reflexo das Águas offers a charming and strategically located accommodation option with notable cleanliness and outstanding staff service. There is room for improvement in breakfast variety and some room features, but overall, it presents a cozy and serene retreat for visitors exploring Santo Amaro.
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Small Inn

Room Types
Triple Room The triple room features air conditioning and a private entrance, as well as a private bathroom boasting a shower. The unit has 2 beds.

Small Double Room This double room is air-conditioned and has a private bathroom, a private entrance and garden views. The unit has 1 bed.

Superior Quadruple Room This air-conditioned quadruple room features a private bathroom, a private entrance, a minibar as well as a balcony. The unit offers 3 beds.

Large Double Room Featuring free toiletries, this double room includes a private bathroom with a shower and a hairdryer. This double room has air conditioning, a minibar, a flat-screen TV and garden views. The unit has 1 bed.

Guest Reviews
8.1
Very Good
Location
Nestled in an enviable spot, Pousada Reflexo das Águas boasts an excellent location that consistently impresses guests. Only a short walk from the town center of Santo Amaro, visitors enjoy easy access to local markets, restaurants, and the main square. Many highlight its proximity to the river, offering a serene escape and the opportunity for refreshing dips. A favorite among travelers, the inn's strategic placement provides convenience for those accessing local attractions, including the entrance to Lençóis Maranhenses National Park. The peaceful ambiance, combined with attentive service, adds to the appeal, making it a top choice for tourists. With its perfect setting, Pousada Reflexo das Águas balances simplicity and comfort, offering great value for those seeking to explore the delightful surroundings while enjoying a cozy stay.

Breakfast
Pousada Reflexo das Águas offers a breakfast experience that has garnered mixed reviews from guests, with recurring positive notes on its taste and pleasant service setup. Many visitors have highlighted that the breakfast, while simple, is flavorful and based on local products. The variety of options seems to be limited, with repeated mentions of the breakfast being somewhat basic and lacking diversity in terms of fruits and other items. Some guests appreciated the presence of homemade options and specific items like cheese bread, omelets, and couscous, all contributing to a tasty meal. The organized, scheduled nature of the breakfast service helps maintain order and hygiene, even though it restricts the duration to a maximum of 30 minutes.

Several guests noted that the breakfast, though satisfactory for those with less demanding tastes, could benefit from improvements, such as more item replenishment and inclusion of missing essentials like jelly. There were remarks about the absence of variety, leading guests to request replenishments. While the breakfast occasionally featured diverse options, such as different cakes daily, there was feedback about repetitive fruit choices throughout longer stays. Issues like limits on certain foods, such as a restriction to one egg per guest, and a consistent call for greater variety were common points of concern.

In summary, Pousada Reflexo das Águas offers a breakfast that is consistently described as tasty yet lacking in variety, which may appeal to guests seeking straightforward, flavorful options without extensive choices. The pleasant dining space enhances the experience, although there is room for improvement in terms of variety and item availability.

Rooms
Pousada Reflexo das Águas seems to offer a mix of experiences when it comes to its rooms. Many guests appreciate the spaciousness, noting that rooms are generally large and comfortable, equipped with essential amenities like air conditioning, a minibar, and a TV. The inn is strategically located close to the city center, providing convenient access to local attractions.

Guests highlight the clean and simple nature of the rooms, considering them good value for money. The air conditioning is mentioned as a crucial feature for comfort during stays. Some rooms feature useful additions like shelves for toiletries, and guests appreciate the spaciousness of both rooms and bathrooms when available.

While the hotel is undergoing renovations to improve the facilities, there are areas needing attention. Some reviews pointed out issues like insufficient outlets, inconsistent hot water, dampness, and a moldy smell in certain rooms. The furnishings are minimal, and bathrooms are noted to be small; renovations might address these concerns.

The inn’s expansion promises new, quality spaces, suggesting future improvements in comfort and functionality. Despite some drawbacks, helpful staff and basic but tasty breakfasts contribute to a satisfactory overall experience, making the pousada an appealing choice for those prioritizing location and cost-effectiveness.

Beds
In the travel experience at Pousada Reflexo das Águas, visitors have varied impressions of the beds offered by the establishment. Many guests found the beds to be comfortable, with good mattresses that offered a restful sleep, and appreciated the availability of super comfortable beds with perfectly functioning air conditioning. Despite these positive remarks, there were significant concerns raised by other guests. Some experienced discomfort due to broken springs and old mattresses, occasionally leading to noisy beds and sleepless nights. Issues were also noted with bedding quality, including loose bed sheets, worn-out bed linens, and inadequate blankets. Additionally, some guests remarked on small room windows and limited outlets, which affected their overall comfort. The cleanliness of the bedding and towels was inconsistent, with noted instances of dirty sheets and damaged items. While the helpful staff and convenient tour arrangements added value to their stay, the beds and related amenities presented mixed experiences for travelers seeking a memorable and comfortable stay.

Cleanliness
Pousada Reflexo das Águas leaves a positive impression in terms of cleanliness for most visitors. Guests frequently mention the inn as being very clean, with excellent clean bedding and well-maintained rooms and outdoor areas. The cleanliness and hygiene seem to be consistently well-regarded, with everything appearing very clean and organized. Rooms are spacious, though there have been occasional mentions of dim lighting or musty smells, reflecting areas for improvement. The inn's cleanliness, service, and overall condition are highlighted as satisfactory, matching a good cost-benefit ratio. However, smaller issues with bathrooms, like bad odors and worn-out towels, suggest that some areas could use attention. Overall, the inn provides a simple and clean stay, characteristic of Santo Amaro locations, complemented by an inviting outdoor ambiance.

Staff
Pousada Reflexo das Águas has received high praise for its exceptional staff service. Guests consistently note the attentiveness and friendliness of the entire team, from reception to the breakfast service. Elane, in particular, stands out for her dedication, efficiently organizing tours and transfers, while ensuring every guest's needs are met. Wanda and Dona Maria are also frequently mentioned for their warmth and kindness, enhancing the overall hospitality experience. The staff's willingness to go above and beyond is frequently highlighted, with guests appreciating the personalized assistance they received during their stay. The hotel's combination of attentive service, excellent location, and comfortable accommodations makes it a top choice for travelers. The positive impact of the staff leaves guests eager to return and recommend it to others.


No, Pousada Reflexo das Águas doesn't have any pool.

No, a spa isn't available at Pousada Reflexo das Águas.

No, Pousada Reflexo das Águas doesn't allow dogs.

No, parking facilities aren't available at Pousada Reflexo das Águas.

No, Pousada Reflexo das Águas doesn't have a gym.

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