5-Star HotelLocated in Vila Viçosa, Alentejo, this unique hotel is built with local marble, offering a luxurious and authentic experience. Features a serene spa, gourmet dining, and a focus on regional culture and heritage.
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Summary of reviews related to the '5 Star' categoryAlentejo Marmòris Hotel & Spa leaves a mixed impression on guests. Many praised the hotel’s extraordinary service, describing the staff as flawless, exceptional and five-star quality. Breakfast received commendations for its high-quality products, although some felt the variety was lacking for a hotel of this caliber. The pool area and rooms were highlighted as standout features, adding to the overall satisfaction of guests’ stays.
However, there were recurring comments suggesting that the hotel does not fully meet the expectations of a five-star rating with several guests feeling it aligns more with a four-star experience. Specific issues included an indoor pool that was unusable due to low temperatures, some malfunctioning SPA equipment and behaviors deemed unacceptable for a five-star establishment. Additionally, some guests expressed that the high price did not seem justified given these shortcomings.
Overall, while the friendly and efficient staff significantly elevate the experience, there are areas that require attention to ensure the hotel consistently meets the high standards expected of a five-star property.
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