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Summary of reviewsEl Marques Hacienda is a serene escape nestled in a beautiful rural setting, providing guests with tranquility amid expansive gardens and a calm ambiance. Its remote location, while offering a peaceful retreat, remains conveniently accessible to major cities like León and Guanajuato, allowing for easy exploration of local attractions. Guests appreciate the spacious and comfortable rooms, specifically the suites and cabins, which contribute to a restful stay. The natural surroundings provide ideal temperatures, enhancing overall comfort and enjoyment.
Dining at the hotel is a notable experience, particularly for dinner, where the restaurant impresses with delicious, well-presented dishes at reasonable prices. Though breakfast is considered simple, the à la carte dinner offerings paired with friendly and attentive service make dining at El Marques Hacienda a highlight for many visitors.
The hotel's cleanliness generally meets expectations, with many guests noting the tidiness of rooms and facilities. However, there are some concerns regarding maintenance, with reports of outdated furnishings and areas needing better upkeep. Improvements in these areas could further enhance the guest experience.
El Marques Hacienda is well-regarded for its exceptional service, largely due to its friendly and accommodating staff. Guests consistently praise the courteous and helpful nature of the hotel employees, particularly the receptionists and wait staff, who ensure a warm and welcoming atmosphere.
The hacienda's amenities, including a large swimming pool with a wading area for children, offer a relaxing and rustic atmosphere. The well-maintained pool, along with various activities such as tennis, mini golf, and bicycle rentals, ensures a diverse range of leisure options for guests. Despite minor maintenance issues and occasional chilly pool temperatures, the overall impression is one of satisfaction and pleasure, making El Marques Hacienda a delightful destination for relaxation and rejuvenation.
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