Radisson Blu Plaza El Bosque Santiago
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Summary of reviewsRadisson Blu Plaza El Bosque Santiago, located in the serene and modern neighborhood of Las Condes in Santiago de Chile, stands out for its highly praised location. Guests commend the hotel’s proximity to major attractions such as Parque Araucano and the Parque Arauco shopping mall, as well as its accessibility via the nearby Metro Manquehue station. The area’s safety and peacefulness make it ideal for both leisure and business travelers.
The hotel rooms receive considerable acclaim for their spaciousness, cleanliness and comfort with many offering excellent views, especially those overlooking Parque Araucano. Beds are consistently described as comfortable, ensuring restful sleep. Suites are particularly noted for their ample living space and modern facilities, while housekeeping maintains a high standard of tidiness and responsiveness.
The hotel's staff is frequently highlighted for their friendliness, efficiency and professionalism. Visitors appreciate the courteous and helpful nature of the reception and restaurant staff, although there are occasional mentions of communication issues due to language barriers and instances of perceived rudeness during breakfast service.
In terms of dining, breakfast at the hotel generally receives positive reviews for its variety and quality, though some guests point out areas for improvement, such as the assortment of sweet pastries and hot options. Dinner experiences are similarly mixed with praise for the food quality and service but some critiques regarding portion sizes, menu variety and operational efficiencies.
Cleanliness across the hotel is a notable strength with guests frequently mentioning the well-maintained rooms and common areas. The bathrooms are particularly praised for their cleanliness, although isolated reports of maintenance issues and occasional lapses in thoroughness do exist.
The hotel’s amenities such as the heated pool, though small, offer a pleasant experience with good maintenance and an enjoyable environment, albeit with occasional issues like temperature inconsistency and overcrowding. Parking is another highly regarded feature, noted for its convenience, security and ample space.
Families find Radisson Blu Plaza El Bosque Santiago to be a suitable choice, appreciating the family-friendly facilities, connected rooms and safe environment. Minor service hiccups, such as delays in providing requested items and bathroom maintenance issues, do not significantly detract from the overall positive family experience.
Wi-Fi services, however, receive mixed reviews with many guests highlighting issues of slow and intermittent connections, particularly in rooms, although common areas report slightly better performance.
Overall, Radisson Blu Plaza El Bosque Santiago is highly recommended for its strategic location, comfort, cleanliness and friendly staff. While there are areas for improvement, particularly in dining variety and Wi-Fi reliability, it remains a superb choice for travelers visiting Santiago, offering a comfortable and pleasant stay.
Categories
The hotel rooms receive considerable acclaim for their spaciousness, cleanliness and comfort with many offering excellent views, especially those overlooking Parque Araucano. Beds are consistently described as comfortable, ensuring restful sleep. Suites are particularly noted for their ample living space and modern facilities, while housekeeping maintains a high standard of tidiness and responsiveness.
The hotel's staff is frequently highlighted for their friendliness, efficiency and professionalism. Visitors appreciate the courteous and helpful nature of the reception and restaurant staff, although there are occasional mentions of communication issues due to language barriers and instances of perceived rudeness during breakfast service.
In terms of dining, breakfast at the hotel generally receives positive reviews for its variety and quality, though some guests point out areas for improvement, such as the assortment of sweet pastries and hot options. Dinner experiences are similarly mixed with praise for the food quality and service but some critiques regarding portion sizes, menu variety and operational efficiencies.
Cleanliness across the hotel is a notable strength with guests frequently mentioning the well-maintained rooms and common areas. The bathrooms are particularly praised for their cleanliness, although isolated reports of maintenance issues and occasional lapses in thoroughness do exist.
The hotel’s amenities such as the heated pool, though small, offer a pleasant experience with good maintenance and an enjoyable environment, albeit with occasional issues like temperature inconsistency and overcrowding. Parking is another highly regarded feature, noted for its convenience, security and ample space.
Families find Radisson Blu Plaza El Bosque Santiago to be a suitable choice, appreciating the family-friendly facilities, connected rooms and safe environment. Minor service hiccups, such as delays in providing requested items and bathroom maintenance issues, do not significantly detract from the overall positive family experience.
Wi-Fi services, however, receive mixed reviews with many guests highlighting issues of slow and intermittent connections, particularly in rooms, although common areas report slightly better performance.
Overall, Radisson Blu Plaza El Bosque Santiago is highly recommended for its strategic location, comfort, cleanliness and friendly staff. While there are areas for improvement, particularly in dining variety and Wi-Fi reliability, it remains a superb choice for travelers visiting Santiago, offering a comfortable and pleasant stay.
Hotel near Ski Resorts
Located in Santiago, Radisson Blu Plaza El Bosque Santiago provides convenient access to ski resorts. It offers a comfortable stay with access to transportation to nearby ski resorts. The hotel provides a range of amenities for a relaxing and enjoyable ski trip.
Family Friendly Hotel
This hotel may offer family-friendly amenities such as spacious rooms and a swimming pool. Radisson Blu hotels sometimes provide kids' menus and babysitting services, ensuring a comfortable stay for families.
Dog Friendly Hotel
This hotel is tagged as being pet-friendly.
Hotel with Swimming Pool
Featuring stylish rooms and excellent facilities, Radisson Blu Plaza El Bosque includes a refreshing swimming pool, perfect for unwinding after a busy day.
Indoor Pool Panoramic View Pool
Business Hotel
Radisson Blu Plaza El Bosque Santiago is equipped with business facilities and services. The hotel includes meeting rooms and business centers designed to accommodate various business needs. Its location in the El Bosque area is convenient for accessing corporate offices and business districts.
Accessible Hotel
This hotel offers a 'King Room - Accessible/Non-Smoking' as a dedicated accessible room type. It is generally recognized as wheelchair-accessible, providing suitable facilities for guests with mobility needs.
Hotel with Gym
This hotel offers a fitness center with a range of cardio and strength-training equipment. The gym is well-maintained and provides a comfortable environment for guests to exercise.
4-Star Hotel
This hotel boasts a prime location in El Bosque, a bustling business district. It offers stylish rooms, a rooftop pool, and a fitness center. The hotel is well-suited for business travelers, with extensive meeting facilities and convenient access to corporate offices.
Hotel with Indoor Pool
Radisson Blu Plaza El Bosque Santiago provides an elegant indoor pool setting for guests. The hotel offers a range of high-quality services and facilities. Its location in El Bosque provides convenient access to business and commercial areas.
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Romantic Hotel
Hotel with Parking
Hotel with Panoramic View Pool
Guest Reviews
Nestled in the tranquil and modern neighborhood of Las Condes in Santiago de Chile, the Radisson Blu Plaza El Bosque enjoys an outstanding location, praised extensively by its guests. The hotel is ideally placed, offering easy access to major attractions and amenities, including the scenic Parque Araucano and the bustling shopping malls of Parque Arauco and Mall Open Kennedy, all within walking distance. It's also conveniently close to public transportation options such as the Metro Manquehue station, making commuting around the city a breeze.
Visitors commend the hotel's proximity to a myriad of conveniences including supermarkets, pharmacies, restaurants and other services, ensuring that everything guests might need is just a short stroll away. The area is described as safe and peaceful, further enhancing the appeal of its location, whether for a leisure stay or a business trip.
Guests often highlight the spacious and comfortable rooms with impressive views, adding to the overall positive experience. Many reviews also appreciate the excellent service and friendliness of the staff, particularly noting the efficient attention at the front desk and the REM restaurant.
Additional amenities such as a good breakfast, ample parking and well-maintained facilities contribute to the high level of satisfaction among the guests. The strategic location and excellent connectivity, combined with the comfort and amenities of the hotel, make Radisson Blu Plaza El Bosque a superb choice for travelers visiting Santiago.
The breakfast experience at Radisson Blu Plaza El Bosque Santiago generally receives mixed reviews. On the positive side, many guests appreciate the delicious and very good breakfast, highlighting its abundance and variety. Several mentions praise the quality and presentation, describing the breakfast as complete and well-stocked with numerous options. The inclusion of gluten-free and vegetarian offerings is appreciated, along with the friendly and professional staff who maintain the breakfast service efficiently. Positive reviews often note that the breakfast is comforting, extensive, well-presented and very tasty with fresh and varied options maintaining high standards.
However, some guests find the breakfast to be lacking in certain aspects. There are frequent critiques about the limited variety, particularly in sweet pastries and hot options. Issues such as cold food, unavailability of certain items and basic offerings are pointed out. There are also complaints regarding the timeliness and replenishment of the breakfast buffet with some guests noting that food runs out before the end time. Additionally, some perceive the breakfast as not being up to the standards expected of a hotel of this nature, mentioning that the quality has decreased over time. Despite varied feedback, the breakfast remains a notable part of the overall experience with room for improvement in assortment and consistency.
The dinner experience at Radisson Blu Plaza El Bosque Santiago's restaurant seems to offer a mixed bag with guests highlighting a range of positive and negative aspects. On the positive side, the restaurant service is frequently praised for its excellence and attentiveness. Many guests enjoyed the food, describing it as delicious, tasty and of good quality. The restaurant's balanced and varied dinners were appreciated, alongside good menu options, open hours and fair pricing. Specialty items, such as a well-prepared complimentary drink and the excellent New Year's Eve dinner, also received accolades.
However, there are notable areas for improvement. Some guests found the dinner portions to be small or the menu to be limited and lacking variety, especially in desserts. Issues such as long waiting times, poor air conditioning and very early closing hours were also mentioned. A tough tenderloin steak and pizza that missed the mark were specific low points for some diners. Additionally, the room service was noted to be slow and lacking in information.
Overall, while there are high points in terms of food quality and restaurant service, the dining experience at Radisson Blu Plaza El Bosque Santiago could benefit from addressing the variety, portion size and operational efficiencies to enhance guest satisfaction.
Radisson Blu Plaza El Bosque Santiago has received overwhelmingly positive feedback regarding its rooms. Guests frequently highlight the rooms' cleanliness, comfort and spaciousness as standout features. Many rooms offer excellent views, especially those overlooking Parque Araucano, adding to the overall pleasant stay. The beds are often described as comfortable, providing a restful sleep and the bathrooms, for the most part, are clean and well-maintained.
The suites, in particular, receive high marks for their ample living space and modern facilities. Common areas and rooms alike are noted for their serenity; no intrusive noises disrupt the peaceful ambiance. The hotel's efficient room service and attentive cleaning staff ensure that the accommodations are consistently tidy and pleasant.
However, a few guests did encounter minor issues, such as occasional problems with room locks, dim lighting and the absence of some bathroom essentials like toilet brushes. Some rooms required maintenance on fixtures like air conditioning units or bathroom sinks. Despite these isolated concerns, the general consensus underscores the rooms' comfort, modernity and excellent upkeep.
Overall, Radisson Blu Plaza El Bosque Santiago’s rooms provide a luxurious and comfortable experience, making it a desirable choice for travelers seeking both relaxation and convenience in Santiago.
Many guests of the Radisson Blu Plaza El Bosque Santiago praised the comfort of the beds, consistently describing them as comfortable, clean and conducive to restful sleep. The bedding, including pillows, sheets and blankets, generally received positive mentions, enhancing the overall sleep experience. The rooms themselves contributed to comfort with features like black-out curtains and noise-isolated environments.
However, there were also notable criticisms about the beds. Several guests found the mattresses to be too soft or in need of replacement, describing them as saggy, worn-out or prone to creating discomfort such as back pain. Occasionally, the mattresses were reported as noisy or bulging, detracting from an otherwise pleasant stay. Some visitors also expressed dissatisfaction with the pillows, citing them as too thin or uncomfortable.
Overall, while the comfort of the beds was frequently highlighted as a positive aspect, there were repeated suggestions for updates and improvements to mattress quality to ensure consistently high standards.
Radisson Blu Plaza El Bosque Santiago offers a noteworthy focus on cleanliness, consistently reflected in guest reviews. Rooms are described as clean and comfortable, often highlighted as spacious and well-maintained, equipped with modern amenities such as minibars, safes and complimentary coffee and water. The bathrooms receive particular praise for their cleanliness, although some minor issues with maintenance and insufficient cleaning in certain areas have been reported, such as stained toilet seats and occasional hair in the rooms.
The hotel’s general cleanliness extends beyond individual rooms to its overall environment, including elevators and common areas, although a need for more frequent window cleanings and attention to the pool area has been noted. Housekeeping is often cited for their attentiveness and responsiveness, ensuring that spaces remain clean and tidy. Facilities like the dining room and breakfast area are maintained in good order, contributing to an overall positive impression of hygiene and comfort.
While there were some isolated complaints about the thoroughness of room cleanings and occasional lapses in housekeeping efficiency, the overarching sentiment is that the Radisson Blu Plaza El Bosque Santiago maintains a high standard of cleanliness and comfort, making it a reliable choice for travelers prioritizing hygiene during their stay.
The staff at Radisson Blu Plaza El Bosque Santiago receives mostly positive feedback from guests, often described as friendly, welcoming and attentive. Many reviews highlight the efficiency and professionalism of the employees, particularly commending their politeness and helpful nature. Reception and restaurant staff are frequently noted for their courteous and kind behavior, contributing to a pleasant check-in and dining experience.
However, there are isolated remarks about unprepared and sometimes unkind personnel, particularly at the reception. Some guests encountered issues with communication due to staff not speaking English and instances of perceived rudeness from certain employees, notably during breakfast service. Despite these occasional drawbacks, the overall sentiment suggests that the staff generally provides excellent attention and strives to resolve issues promptly, ensuring an enjoyable stay for most visitors.
In summary, while there are areas for improvement, particularly in language skills and consistency in friendliness, the staff's dedication to service and hospitality stands out as a significant strength of the hotel.
Travelers to the Radisson Blu Plaza El Bosque Santiago have had varied experiences with the hotel's Wi-Fi services. While some guests found the Wi-Fi to be adequate with terms like good Wi-Fi and Wi-Fi works well, a significant number expressed dissatisfaction. Common issues cited include slow and intermittent connections, particularly noting that the Wi-Fi in rooms was often poor or nonexistent. The reliability of the internet came under scrutiny with descriptions of it being slow, unstable and sometimes completely nonfunctional. Despite these challenges, the Wi-Fi seemed to perform better in common areas, though even there, some guests found it lacking. Overall, while the hotel provides free Wi-Fi, the quality and reliability of the connection appear to be inconsistent, which could be a concern for those needing a dependable internet connection for work.
The pool area at Radisson Blu Plaza El Bosque Santiago offers mixed experiences according to guest reviews. On the positive side, many guests appreciated the heated pool, finding it enjoyable for children and mentioning its easy accessibility and relaxing environment. The rooftop pool was noted for its pleasant views and the overall pool and gym space received praise for enhancing the enjoyment of their stay. Some found the pool's temperature perfect and appreciated the clean conditions when well-maintained.
However, several guests found the pool to be quite small and often cold despite being labeled as heated. Overcrowding, particularly with children present, was mentioned and the area occasionally lacked proper maintenance with complaints about excessive chlorine and the pool water sometimes appearing cloudy. A significant number of reviews highlighted issues with the pool being closed or under repair during their visit, which led to disappointment. Additionally, the pool area was sometimes exposed to the gaze of nearby buildings, potentially impacting privacy for some guests.
Overall, while the pool area can provide a pleasant and relaxing experience, it seems that consistency in maintenance and temperature regulation could improve guest satisfaction.
At the Radisson Blu Plaza El Bosque Santiago, the parking experience is largely positive, noted for its convenience and security. Guests appreciate the ample and spacious parking spaces, which are comfortable and easy to access. The availability of free parking is a significant perk, adding to the overall convenience. Many guests highlight the underground parking as being particularly secure and safe, providing peace of mind. The hotel’s location offers convenient access to parking, making it easy for guests to park their vehicles and leave them for extended periods if needed.
However, a few challenges were mentioned. On busy nights, finding a parking spot can be difficult due to limited spaces and the ramps may not be ideal for low cars. Despite these minor issues, the overall consensus is that the parking facilities at the hotel are good, convenient and contribute positively to the guest experience.
Radisson Blu Plaza El Bosque Santiago stands out as a suitable choice for families traveling with children, offering a variety of amenities that cater to younger guests. The hotel features a dedicated play area for kids, creating a fun and safe environment for them to enjoy. Its location is another asset, as it's situated near a park, making it convenient for family outings and providing a quiet, family-friendly environment.
Several reviews highlight the hotel’s connected rooms as a major benefit for families, providing ample space and convenience. The overall atmosphere is considered familiar and welcoming, contributing to a positive experience for all family members. Guests found the hotel to be perfect for family vacations with many praising the family-friendly nature of the establishment.
There are, however, some points where the hotel could improve. Instances of maintenance issues in the bathroom and problems with TV channels were noted. Additionally, there were a few service inconsistencies, such as delays in providing requested items like towels and challenges with the provision of cribs. Nonetheless, the staff is generally regarded as helpful and accommodating, which enhances the overall family-friendly experience at the hotel.
In conclusion, Radisson Blu Plaza El Bosque Santiago is a recommendable option for families looking to enjoy a comfortable stay with their children. The hotel’s location, family-oriented facilities and spacious connected rooms make it a great choice for family getaways. Its minor service hiccups and maintenance issues, while noteworthy, do not significantly detract from the overall positive experience for families.
Radisson Blu Plaza El Bosque Santiago presents itself as a solid four-star hotel, emphasizing its good service, great location and generally clean and comfortable accommodations. Most of the reviews highlight the friendly and helpful staff with excellent reception personnel earning particular praise. The hotel features luxurious suites and standard rooms with amenities expected of a four-star establishment, providing a good balance of luxury and value for the price.
Guests frequently compliment the luxurious standards and four-star comfort, mentioning new facilities and exquisite comfort in the suites. The quality of the hotel supports its status as a good choice for business travelers due to the four-star amenities and the good location which offers great views.
However, some areas fall short of expectations for a hotel of this category. Issues raised include low-quality toilet paper, limited breakfast options, particularly for those with gluten intolerance and occasional difficulties in contacting the staff. Some reviews suggest that the facilities are basic and that the hotel feels noisy and dated, which detracts from the overall luxurious impression.
Overall, Radisson Blu Plaza El Bosque Santiago is recommended for short stays, offering a comfortable and friendly environment with a good level of service, despite needing improvements in certain areas to fully meet four-star standards.
Situated in the bustling business district of Santiago, Radisson Blu Plaza El Bosque Santiago is an ideal choice for business travelers. The hotel’s location is particularly commendable, offering convenient proximity to major roads, shopping centers, parks and secure parking options. Guests will find the large, soundproofed rooms comfortable, clean and well-suited to both short stays and longer work trips.
For those with packed schedules, the lobby provides a comfortable setting for informal meetings and working on the go. The hotel caters primarily to business guests and boasts several small conference areas and large meeting rooms, making it a convenient spot for various business functions.
While the hotel is generally praised for its business-oriented environment, some guests noted the need for improved breakfast hours for those with early work commitments and expressed disappointment with the WiFi. Despite this, the hotel’s business facilities, including work trip kits and multiple business amenities, make it an excellent option for frequent travelers and those visiting for a mix of work and leisure.
Overall, Radisson Blu Plaza El Bosque Santiago stands out as a top choice for business trips, ensuring a comfortable stay in a dynamic and secure location.
The Radisson Blu Plaza El Bosque Santiago offers accessible facilities and an accessible location, making it one of the few hotels suited to disabled guests. Guests highlighted the spacious and comfortable rooms that provide nice views of the city. However, there are limitations, such as the low number of rooms specifically designed for disabled individuals and some facilities are not fully accessible. Despite having elevators, improvements in bathroom accessibility and the overall availability of accessible rooms are needed. Overall, the hotel caters to guests with disabilities to some extent but has areas for improvement.
The indoor pool at Radisson Blu Plaza El Bosque Santiago receives a range of feedback from guests who have visited. It is praised for being a heated facility located conveniently on the 15th floor, offering views from the rooftop. The temperature of the pool is generally seen as appropriate, making it suitable for swimming even in the winter months. However, there are some remarks on its occasional neglect with some guests finding the heated pool cold or small. Additionally, there have been mentions of the pool area and door being in poor condition. Despite these points, visitors acknowledge the presence of the pool as a notable feature of the hotel.
Radisson Blu Plaza El Bosque Santiago offers a blend of modern comfort and luxurious standards, creating an inviting atmosphere for guests seeking a high-end experience. Classified repeatedly as a luxury hotel, it exudes a luxury feel throughout its new and stylish premises. Guests appreciate the high standards maintained across the hotel, although some note it could use a few more luxurious finishes to reach the epitome of opulence. While some reviews suggest the comfort aligns more with a four-star rating rather than a full luxurious experience, overall, the ambiance and facilities contribute to a sophisticated and comfortable stay.
Radisson Blu Plaza El Bosque Santiago is an excellent choice for a romantic getaway. The hotel is particularly favored for its thoughtful touches, such as rose petals in the room and special surprises for couples celebrating anniversaries. Guests have praised the comfortable rooms and reliable room service, which together create an inviting atmosphere for a romantic night. Additionally, its central location adds convenience, making it easier for couples to explore Santiago's attractions.
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Location
Visitors commend the hotel's proximity to a myriad of conveniences including supermarkets, pharmacies, restaurants and other services, ensuring that everything guests might need is just a short stroll away. The area is described as safe and peaceful, further enhancing the appeal of its location, whether for a leisure stay or a business trip.
Guests often highlight the spacious and comfortable rooms with impressive views, adding to the overall positive experience. Many reviews also appreciate the excellent service and friendliness of the staff, particularly noting the efficient attention at the front desk and the REM restaurant.
Additional amenities such as a good breakfast, ample parking and well-maintained facilities contribute to the high level of satisfaction among the guests. The strategic location and excellent connectivity, combined with the comfort and amenities of the hotel, make Radisson Blu Plaza El Bosque a superb choice for travelers visiting Santiago.
Breakfast
However, some guests find the breakfast to be lacking in certain aspects. There are frequent critiques about the limited variety, particularly in sweet pastries and hot options. Issues such as cold food, unavailability of certain items and basic offerings are pointed out. There are also complaints regarding the timeliness and replenishment of the breakfast buffet with some guests noting that food runs out before the end time. Additionally, some perceive the breakfast as not being up to the standards expected of a hotel of this nature, mentioning that the quality has decreased over time. Despite varied feedback, the breakfast remains a notable part of the overall experience with room for improvement in assortment and consistency.
Dinner
However, there are notable areas for improvement. Some guests found the dinner portions to be small or the menu to be limited and lacking variety, especially in desserts. Issues such as long waiting times, poor air conditioning and very early closing hours were also mentioned. A tough tenderloin steak and pizza that missed the mark were specific low points for some diners. Additionally, the room service was noted to be slow and lacking in information.
Overall, while there are high points in terms of food quality and restaurant service, the dining experience at Radisson Blu Plaza El Bosque Santiago could benefit from addressing the variety, portion size and operational efficiencies to enhance guest satisfaction.
Rooms
The suites, in particular, receive high marks for their ample living space and modern facilities. Common areas and rooms alike are noted for their serenity; no intrusive noises disrupt the peaceful ambiance. The hotel's efficient room service and attentive cleaning staff ensure that the accommodations are consistently tidy and pleasant.
However, a few guests did encounter minor issues, such as occasional problems with room locks, dim lighting and the absence of some bathroom essentials like toilet brushes. Some rooms required maintenance on fixtures like air conditioning units or bathroom sinks. Despite these isolated concerns, the general consensus underscores the rooms' comfort, modernity and excellent upkeep.
Overall, Radisson Blu Plaza El Bosque Santiago’s rooms provide a luxurious and comfortable experience, making it a desirable choice for travelers seeking both relaxation and convenience in Santiago.
Beds
However, there were also notable criticisms about the beds. Several guests found the mattresses to be too soft or in need of replacement, describing them as saggy, worn-out or prone to creating discomfort such as back pain. Occasionally, the mattresses were reported as noisy or bulging, detracting from an otherwise pleasant stay. Some visitors also expressed dissatisfaction with the pillows, citing them as too thin or uncomfortable.
Overall, while the comfort of the beds was frequently highlighted as a positive aspect, there were repeated suggestions for updates and improvements to mattress quality to ensure consistently high standards.
Cleanliness
The hotel’s general cleanliness extends beyond individual rooms to its overall environment, including elevators and common areas, although a need for more frequent window cleanings and attention to the pool area has been noted. Housekeeping is often cited for their attentiveness and responsiveness, ensuring that spaces remain clean and tidy. Facilities like the dining room and breakfast area are maintained in good order, contributing to an overall positive impression of hygiene and comfort.
While there were some isolated complaints about the thoroughness of room cleanings and occasional lapses in housekeeping efficiency, the overarching sentiment is that the Radisson Blu Plaza El Bosque Santiago maintains a high standard of cleanliness and comfort, making it a reliable choice for travelers prioritizing hygiene during their stay.
Staff
However, there are isolated remarks about unprepared and sometimes unkind personnel, particularly at the reception. Some guests encountered issues with communication due to staff not speaking English and instances of perceived rudeness from certain employees, notably during breakfast service. Despite these occasional drawbacks, the overall sentiment suggests that the staff generally provides excellent attention and strives to resolve issues promptly, ensuring an enjoyable stay for most visitors.
In summary, while there are areas for improvement, particularly in language skills and consistency in friendliness, the staff's dedication to service and hospitality stands out as a significant strength of the hotel.
Wi-Fi
Pool
However, several guests found the pool to be quite small and often cold despite being labeled as heated. Overcrowding, particularly with children present, was mentioned and the area occasionally lacked proper maintenance with complaints about excessive chlorine and the pool water sometimes appearing cloudy. A significant number of reviews highlighted issues with the pool being closed or under repair during their visit, which led to disappointment. Additionally, the pool area was sometimes exposed to the gaze of nearby buildings, potentially impacting privacy for some guests.
Overall, while the pool area can provide a pleasant and relaxing experience, it seems that consistency in maintenance and temperature regulation could improve guest satisfaction.
Parking
However, a few challenges were mentioned. On busy nights, finding a parking spot can be difficult due to limited spaces and the ramps may not be ideal for low cars. Despite these minor issues, the overall consensus is that the parking facilities at the hotel are good, convenient and contribute positively to the guest experience.
Family
Several reviews highlight the hotel’s connected rooms as a major benefit for families, providing ample space and convenience. The overall atmosphere is considered familiar and welcoming, contributing to a positive experience for all family members. Guests found the hotel to be perfect for family vacations with many praising the family-friendly nature of the establishment.
There are, however, some points where the hotel could improve. Instances of maintenance issues in the bathroom and problems with TV channels were noted. Additionally, there were a few service inconsistencies, such as delays in providing requested items like towels and challenges with the provision of cribs. Nonetheless, the staff is generally regarded as helpful and accommodating, which enhances the overall family-friendly experience at the hotel.
In conclusion, Radisson Blu Plaza El Bosque Santiago is a recommendable option for families looking to enjoy a comfortable stay with their children. The hotel’s location, family-oriented facilities and spacious connected rooms make it a great choice for family getaways. Its minor service hiccups and maintenance issues, while noteworthy, do not significantly detract from the overall positive experience for families.
4 Star
Guests frequently compliment the luxurious standards and four-star comfort, mentioning new facilities and exquisite comfort in the suites. The quality of the hotel supports its status as a good choice for business travelers due to the four-star amenities and the good location which offers great views.
However, some areas fall short of expectations for a hotel of this category. Issues raised include low-quality toilet paper, limited breakfast options, particularly for those with gluten intolerance and occasional difficulties in contacting the staff. Some reviews suggest that the facilities are basic and that the hotel feels noisy and dated, which detracts from the overall luxurious impression.
Overall, Radisson Blu Plaza El Bosque Santiago is recommended for short stays, offering a comfortable and friendly environment with a good level of service, despite needing improvements in certain areas to fully meet four-star standards.
Business
For those with packed schedules, the lobby provides a comfortable setting for informal meetings and working on the go. The hotel caters primarily to business guests and boasts several small conference areas and large meeting rooms, making it a convenient spot for various business functions.
While the hotel is generally praised for its business-oriented environment, some guests noted the need for improved breakfast hours for those with early work commitments and expressed disappointment with the WiFi. Despite this, the hotel’s business facilities, including work trip kits and multiple business amenities, make it an excellent option for frequent travelers and those visiting for a mix of work and leisure.
Overall, Radisson Blu Plaza El Bosque Santiago stands out as a top choice for business trips, ensuring a comfortable stay in a dynamic and secure location.
Accessible
Indoor Pool
Luxury
Romantic
Yes, Radisson Blu Plaza El Bosque Santiago has pool(s) that belong to one or more of the following categories: Indoor Pool, Panoramic View Pool.
No, a spa isn't available at Radisson Blu Plaza El Bosque Santiago.
Yes, Radisson Blu Plaza El Bosque Santiago welcomes dogs.
Yes, parking facilities are available at Radisson Blu Plaza El Bosque Santiago.
Yes, Radisson Blu Plaza El Bosque Santiago has a gym.
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