Pullman Santiago Vitacura
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Summary of reviewsPullman Santiago Vitacura is nestled in a prime location in Santiago, making it a top choice for travelers. The hotel is surrounded by numerous dining options and is close to key attractions, including parks and shopping malls such as Costanera Center. Guests admire the scenic views, particularly of the Andes and a nearby golf course and the ease of access to both public transportation and notable institutions.
The hotel's facilities are modern and clean, boasting spacious and comfortable rooms fitted with luxurious amenities. Guests appreciate the high standards of service provided by the attentive staff, which contributes to the overall pleasant atmosphere. The consistent praise for the staff’s friendliness, efficiency and willingness to assist leaves many guests with fond memories and a desire to return.
The breakfast offerings at Pullman Santiago Vitacura are well-regarded for their variety and quality. Guests often describe the buffet as very good and complete with options ranging from hot dishes like eggs and bacon to fresh fruits and nuts. However, during peak times, the breakfast area can become crowded with long waits and occasional lapses in service have been noted.
Dinner service receives mixed reviews; while the food quality is often praised, the menu lacks variety and the atmosphere can sometimes be lacking. Despite these issues, many guests still enjoy the meals due to the attentive service.
Rooms continue the trend of positive feedback, admired for their spaciousness, modern design and breathtaking views. They are notably clean and comfortable, though minor issues such as occasional noisy air conditioning and lack of room amenities have been observed.
Cleanliness at the hotel is generally commendable with most guests noting the spotless rooms and well-maintained facilities. Some minor complaints do surface about the condition of towels and occasional cleaning oversights, but overall, the hotel maintains a high standard of cleanliness.
Despite some criticisms about the Wi-Fi with guests experiencing slow speeds and inconsistency, the general service quality and comfortable accommodations make up for these lapses.
The gym facilities, although small and in need of some updates, are appreciated for being well-equipped and available 24 hours. Similarly, the outdoor pool gets mixed reviews; while clean and beautifully set, the water temperature and occasional closures can be a downside.
Parking is another positive aspect with secure and ample spaces, though the narrow parking areas can be challenging to navigate.
The beds stand out for their comfort, receiving high praise from numerous guests. The overall tranquility of the rooms ensures a restful sleep, an essential feature that many value.
As a four-star hotel, Pullman Santiago Vitacura meets the expectations of its category, providing a well-rounded experience with good value for money. The modern infrastructure, cleanliness and quality service reinforce its reputation.
For business travelers, the hotel offers strategic advantages with convenient location and well-appointed meeting facilities. The attentive and professional staff further enhance the business-friendly ambiance.
Overall, Pullman Santiago Vitacura offers a reliable and satisfying stay, combining comfort, good service and strategic location in one appealing package.
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The hotel's facilities are modern and clean, boasting spacious and comfortable rooms fitted with luxurious amenities. Guests appreciate the high standards of service provided by the attentive staff, which contributes to the overall pleasant atmosphere. The consistent praise for the staff’s friendliness, efficiency and willingness to assist leaves many guests with fond memories and a desire to return.
The breakfast offerings at Pullman Santiago Vitacura are well-regarded for their variety and quality. Guests often describe the buffet as very good and complete with options ranging from hot dishes like eggs and bacon to fresh fruits and nuts. However, during peak times, the breakfast area can become crowded with long waits and occasional lapses in service have been noted.
Dinner service receives mixed reviews; while the food quality is often praised, the menu lacks variety and the atmosphere can sometimes be lacking. Despite these issues, many guests still enjoy the meals due to the attentive service.
Rooms continue the trend of positive feedback, admired for their spaciousness, modern design and breathtaking views. They are notably clean and comfortable, though minor issues such as occasional noisy air conditioning and lack of room amenities have been observed.
Cleanliness at the hotel is generally commendable with most guests noting the spotless rooms and well-maintained facilities. Some minor complaints do surface about the condition of towels and occasional cleaning oversights, but overall, the hotel maintains a high standard of cleanliness.
Despite some criticisms about the Wi-Fi with guests experiencing slow speeds and inconsistency, the general service quality and comfortable accommodations make up for these lapses.
The gym facilities, although small and in need of some updates, are appreciated for being well-equipped and available 24 hours. Similarly, the outdoor pool gets mixed reviews; while clean and beautifully set, the water temperature and occasional closures can be a downside.
Parking is another positive aspect with secure and ample spaces, though the narrow parking areas can be challenging to navigate.
The beds stand out for their comfort, receiving high praise from numerous guests. The overall tranquility of the rooms ensures a restful sleep, an essential feature that many value.
As a four-star hotel, Pullman Santiago Vitacura meets the expectations of its category, providing a well-rounded experience with good value for money. The modern infrastructure, cleanliness and quality service reinforce its reputation.
For business travelers, the hotel offers strategic advantages with convenient location and well-appointed meeting facilities. The attentive and professional staff further enhance the business-friendly ambiance.
Overall, Pullman Santiago Vitacura offers a reliable and satisfying stay, combining comfort, good service and strategic location in one appealing package.
Luxury Hotel
Located in the sophisticated Vitacura area, this luxury hotel (4.5/5 stars) offers an outdoor pool and fitness center. Some rooms provide mountain views.
Hotel near Golf Courses
Situated in the upscale Vitacura neighborhood, this Pullman hotel offers modern amenities and is near several golf clubs. Guests can enjoy its rooftop pool and bar, making it a great choice for both golf and leisure.
Hotel near Ski Resorts
Located on Vitacura avenue, this hotel is in an eastern district of Santiago, providing relatively better access to the mountain road leading to ski resorts compared to central areas.
Hotel Taking Steps Towards Sustainability
As an Accor property, Pullman Santiago Vitacura is part of a hotel group dedicated to sustainable practices, focusing on environmental responsibility in its daily operations.
Family Friendly Hotel
This hotel may offer family-friendly amenities such as a swimming pool and spacious rooms. Pullman hotels sometimes provide kids' clubs or activities, ensuring an engaging stay for younger guests.
Hotel near Nightlife Spots
Located in Vitacura, this hotel is close to bars and restaurants. While Vitacura is known for sophisticated venues, it offers a more upscale and mainstream nightlife experience.
Hotel with Swimming Pool
Offering modern comfort and excellent service, Pullman Santiago Vitacura includes a great swimming pool, making it a wonderful choice for travelers seeking relaxation.
Rooftop Pool Outdoor Pool
Business Hotel
Pullman hotels are generally designed for business travelers, often featuring meeting spaces and business services. Specific amenities for this hotel are not detailed in the provided information.
Hotel with Parking
Free parking is provided on-site, including covered parking and free private parking options. This ensures vehicles are protected and easily accessible.
Accessible Hotel
This hotel provides accessible queen rooms with roll-in showers, shower grab bars, and toilet grab bars. Bed height is between 17 and 23 inches in accessible rooms. A wheelchair is available at the hotel, and bathrooms have grab rails. The hotel offers easy access for wheelchairs and has facilities for disabled guests.
Hotel with Gym
The Pullman Santiago Vitacura boasts a well-equipped fitness center with panoramic city views. The gym includes cardio machines, weightlifting equipment, and dedicated areas for stretching and yoga.
5-Star Hotel
Provides modern accommodations and a range of facilities for both business and leisure travelers. Located in the upscale Vitacura district, offering easy access to shopping and dining.
Hotel with Outdoor Pool
This Pullman hotel in Vitacura offers an outdoor pool. It serves as a convenient outdoor swimming amenity for guests staying at the hotel.
Hotel with Rooftop Pool
Featuring a well-maintained rooftop pool, this hotel provides a relaxing environment for guests. The combination of comfort and attentive service ensures a pleasant stay.
Hotel for Honeymoon
Romantic Hotel
Hotel for Yoga
Guest Reviews
Pullman Santiago Vitacura enjoys an exceptional location in Santiago, making it a preferred choice for many travelers. Nestled in a safe and tranquil neighborhood, it is surrounded by numerous dining options and is close to the city's major attractions, including parks, shopping malls like the Costanera Center and important institutions like the UN and CEPAL.
The hotel's strategic position allows for easy access, whether by car or public transportation and it is within walking distance of picturesque parks and trendy areas. Guests consistently praise the great views, especially of the Andes and the nearby golf course, contributing to an overall pleasant atmosphere.
The modern and clean facilities enhance the experience with spacious and comfortable rooms that cater to both business and leisure travelers. Excellent service from attentive staff rounds out the stay, ensuring that many guests leave with a sense of nostalgia and a desire to return. The hotel's location, combined with its high standards of comfort and service, make it an ideal base for exploring Santiago.
Guests at Pullman Santiago Vitacura have mixed experiences regarding breakfast. Many highlight the breakfast as being very good, varied and delicious with phrases like excellent breakfast, very complete and super complete frequently used. Guests appreciate the balanced mix of options with everything from eggs and bacon to fresh fruits and nuts. The quality of food generally receives positive remarks and the buffet is often described as amazing and satisfying.
However, there are notable concerns. Some reviews mention overcrowding, long waits and a chaotic atmosphere with staff sometimes appearing overwhelmed and inattentive. Specific criticisms include poorly cooked scrambled eggs, a lack of basic items like milk or cheese and inconsistent quality in hot dishes. Additionally, a few guests felt the breakfast was expensive and not always included in the accommodation rate.
Overall, while many guests are impressed by the variety and quality of breakfast offerings, the service and organization during peak times could use some improvement. The breakfast experience at Pullman Santiago Vitacura seems largely positive but with room for refinement in service efficiency and staff attentiveness.
Pullman Santiago Vitacura offers a mixed dining experience for its guests with several highlights worth mentioning. Many reviews praise the restaurant for its delicious and well-prepared food with several guests noting excellent service and good attention from the staff. The breakfast service is highly regarded with guests appreciating the completeness and quality of the offerings.
However, several reviews point out areas for improvement. The menu at the restaurant is frequently described as limited and lacking variety, which has left some guests desiring more options. There is also mention of the restaurant lacking atmosphere and instances where service could be improved, particularly at dinner time. Moreover, the quality of amenities and the condition of towels also drew some concern from the guests.
Overall, despite a few drawbacks such as a limited menu and variable service, the dining experience at Pullman Santiago Vitacura is generally positive. The standout features are the quality of food and attentive service, making it a worthwhile spot for both breakfast and dinner during a stay.
The rooms at Pullman Santiago Vitacura receive high marks for comfort and spaciousness, making them ideal for travelers seeking a restful stay. Guests frequently appreciate the breathtaking views of the Andes and golf course from their rooms. Accommodations are modern, clean and often described as luxurious, contributing to an overall peaceful and comfortable experience.
The minimalist and somewhat dark decor caters well to frequent travelers and executives, although it may feel a bit cold or impersonal to some. The sizable rooms offer plenty of space, which is particularly advantageous for families. Most rooms are equipped with comfortable beds and modern amenities, ensuring a pleasant stay.
Housekeeping generally maintains high standards of cleanliness, though some minor issues, like occasional noisy air conditioning or lack of room amenities, have been noted. The bathrooms are typically spacious and clean, adding to the overall comfort.
Despite the premium prices during UN meetings, guests find the accommodation and services at Pullman Santiago Vitacura to be satisfactory. While there have been occasional hiccups with room service delays and maintenance issues, the staff is friendly and the facilities are well-kept, making it a solid choice for travelers looking for a comfortable and pleasant stay in Santiago.
Visitors to Pullman Santiago Vitacura frequently comment on the comfort and quality of the beds, which seem to be a standout feature. Descriptions frequently include terms like very comfortable, perfect and excellent to describe the sleeping arrangements. Many guests appreciated the spaciousness and cleanliness of the rooms with particular praise for large, soft beds and premium bedding.
However, there were a few criticisms regarding bed comfort with some finding the beds either too soft or too hard and a handful of complaints about noisy or squeaky beds. Pillows received mixed reviews with some guests finding them too thick and uncomfortable. Despite these minor issues, the overall impression of the beds is highly positive, making them a highlight of the hotel experience.
The hotel rooms were also noted for their coziness, good size and modern facilities with many guests emphasizing the tranquility and silence, perfect for a good night's sleep. While some guests pointed out that the room decor appeared a bit outdated or noted issues with the quality of sheets and duvets, the overall comfort and cleanliness remained strong points. Despite being near a highway, peace and quiet weren't compromised, ensuring a restful stay at Pullman Santiago Vitacura.
Pullman Santiago Vitacura has garnered mixed reviews regarding its cleanliness with a focus on positive experiences from the majority of guests. Many praise the hotel for its remarkable cleanliness, mentioning that the rooms are not only clean and very comfortable but also well-appointed. Guests often highlight clean facilities and commend the hotel for being very clean overall with some describing the rooms as immaculate, spotless and extremely clean. The hotel's modern and clean ambiance also receives favorable mentions.
Room service is a feature that guests bring up frequently, recognizing the hotel's efforts in maintaining clean and comfortable accommodations. The bathrooms, for the most part, are noted as clean, although some reviews emphasize the necessity for better bathroom cleaning and improvements in room cleaning standards.
Despite overall positive feedback on cleanliness, some guests point out specific issues, such as non-cozy rooms, old and stained towels and occasional oversights in cleaning that could be improved. Problems with vacuuming, room cleaning delays and outdated facilities have also been noted.
In conclusion, while Pullman Santiago Vitacura generally excels in keeping its rooms and facilities clean and comfortable, some areas still need attention to ensure consistent satisfaction for all guests.
The staff at Pullman Santiago Vitacura receive overwhelmingly positive feedback, noted for being exceptionally attentive, friendly and helpful. Guests frequently highlight the excellent service they receive with the reception staff being particularly praised for their efficient and welcoming demeanor. The restaurant staff also stand out for their politeness and attentiveness. The staff's willingness to assist with any needs and the care they show towards guests, including special attention given to children, is repeatedly emphasized. Despite some mentions of slow service at check-in and a few instances of inattentiveness, the overall experience with the staff at this hotel is described as impressive and pleasant, contributing significantly to the guests' positive experiences.
The Pullman Santiago Vitacura offers a mostly positive hospitality experience, garnering praise for its clean rooms and complete, friendly service. Guests highlight the comfort of the beds and the cleanliness of the facilities. Additionally, room service is both timely and efficient, ensuring a smooth stay.
However, the hotel's wifi garnered mixed reviews. While some guests found the internet connection satisfactory and encountered no issues, others struggled with slow speeds and inconsistent quality. This variability made it challenging for certain guests to engage in work meetings or enjoy streaming services like Netflix. Overall, the hotel's services are executed well, though the internet connection could benefit from some improvements to consistently meet the needs of all guests.
The gym at Pullman Santiago Vitacura generally receives positive feedback from guests, highlighting its 24-hour availability and a range of equipment including dumbbells, dynamic cable machines, cardio bikes and ellipticals. While some reviews indicate that the gym is small and mention the occasional need for updated or repaired equipment, many guests describe it as well-equipped and comfortable. Despite some noted limitations, such as a broken treadmill and basic facilities, the overall sentiment suggests that the gym meets the needs of most visitors. The gym is seen as a valuable amenity, complementing the other facilities of the hotel.
The outdoor pool at Pullman Santiago Vitacura receives mixed feedback from guests. When open, it is described as very clean and beautiful with comfortable seating around the terraces and walls. However, some guests experienced closed pools or found the water to be cold. Despite these occasional issues, the pools are generally appreciated for their cleanliness and comfortable surroundings.
Pullman Santiago Vitacura offers various parking options for its guests, most notably free and secure parking, which many reviewers appreciated. The parking facilities are well-kept and convenient for customers with ample space and cleanliness noted by several visitors. However, there are some challenges to be aware of, such as the narrowness of the parking spaces, which can make navigation difficult, particularly for smaller cars. The access to the parking is via a single elevator and some reviewers mentioned the elevator being out of service occasionally. Despite these few drawbacks, the overall sentiment towards the parking is positive with guests finding it a useful and valuable amenity. The location and comprehensive nature of the parking add to the convenience of staying at this pet-friendly hotel.
Pullman Santiago Vitacura presents itself as a solid four-star hotel, consistently meeting guests' expectations for its category. Visitors frequently note the completeness of its services and accommodations, suggesting a well-rounded experience. The hotel's modern infrastructure and cleanliness add to its appeal, ensuring a comfortable stay. Rooms are described as spacious and equipped with a good shower and AC, further enhancing guest satisfaction.
The value for money at this hotel is commendable with multiple reviews highlighting a very good price-quality ratio. The quality of service, particularly at the reception, matches what one would expect from a four-star establishment. Although a handful mention it doesn't quite reach the pinnacle of a five-star experience, this does not overshadow the overall positive feedback.
Some minor drawbacks are mentioned, such as issues with parking, but these do not significantly detract from the overall good experience reported by most guests. The excellent breakfast also receives notable praise. Pullman Santiago Vitacura offers a reliable and satisfying stay for those seeking a modern and well-serviced four-star hotel in Santiago.
Pullman Santiago Vitacura stands out as an attractive option for business travelers seeking convenience and comfort in Santiago. Its strategic location in the eastern part of the city is highly praised, making it ideal for business meetings and events. The hotel boasts complete and courteous services, complemented by the well-applauded friendliness and politeness of the staff.
Facilities such as meeting rooms and clean, comfortable rooms enhance the overall business experience, offering a conducive environment for work. However, prospective guests are advised to book in advance due to high room rates, especially during UN meetings and to be diligent with room charges. Despite these concerns, the combination of a well-decorated ambiance and a strong suite of business services makes Pullman Santiago Vitacura a suitable choice for business trips.
The outdoor pool at Pullman Santiago Vitacura receives mixed feedback from guests. While some appreciate the convenience of the pool being next to the bar, providing a pleasant atmosphere for relaxation and enjoyment, others note that the pool is small for the hotel's capacity. A few guests mention the desire for a heated option and point out that the pool area can be shaded and uncomfortably cold. Unfortunately, there are also instances where guests found the pool closed due to renovations or unavailable during their stay. Overall, while the pool area has its appealing attributes, improvements could enhance guest satisfaction.
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Location
The hotel's strategic position allows for easy access, whether by car or public transportation and it is within walking distance of picturesque parks and trendy areas. Guests consistently praise the great views, especially of the Andes and the nearby golf course, contributing to an overall pleasant atmosphere.
The modern and clean facilities enhance the experience with spacious and comfortable rooms that cater to both business and leisure travelers. Excellent service from attentive staff rounds out the stay, ensuring that many guests leave with a sense of nostalgia and a desire to return. The hotel's location, combined with its high standards of comfort and service, make it an ideal base for exploring Santiago.
Breakfast
However, there are notable concerns. Some reviews mention overcrowding, long waits and a chaotic atmosphere with staff sometimes appearing overwhelmed and inattentive. Specific criticisms include poorly cooked scrambled eggs, a lack of basic items like milk or cheese and inconsistent quality in hot dishes. Additionally, a few guests felt the breakfast was expensive and not always included in the accommodation rate.
Overall, while many guests are impressed by the variety and quality of breakfast offerings, the service and organization during peak times could use some improvement. The breakfast experience at Pullman Santiago Vitacura seems largely positive but with room for refinement in service efficiency and staff attentiveness.
Dinner
However, several reviews point out areas for improvement. The menu at the restaurant is frequently described as limited and lacking variety, which has left some guests desiring more options. There is also mention of the restaurant lacking atmosphere and instances where service could be improved, particularly at dinner time. Moreover, the quality of amenities and the condition of towels also drew some concern from the guests.
Overall, despite a few drawbacks such as a limited menu and variable service, the dining experience at Pullman Santiago Vitacura is generally positive. The standout features are the quality of food and attentive service, making it a worthwhile spot for both breakfast and dinner during a stay.
Rooms
The minimalist and somewhat dark decor caters well to frequent travelers and executives, although it may feel a bit cold or impersonal to some. The sizable rooms offer plenty of space, which is particularly advantageous for families. Most rooms are equipped with comfortable beds and modern amenities, ensuring a pleasant stay.
Housekeeping generally maintains high standards of cleanliness, though some minor issues, like occasional noisy air conditioning or lack of room amenities, have been noted. The bathrooms are typically spacious and clean, adding to the overall comfort.
Despite the premium prices during UN meetings, guests find the accommodation and services at Pullman Santiago Vitacura to be satisfactory. While there have been occasional hiccups with room service delays and maintenance issues, the staff is friendly and the facilities are well-kept, making it a solid choice for travelers looking for a comfortable and pleasant stay in Santiago.
Beds
However, there were a few criticisms regarding bed comfort with some finding the beds either too soft or too hard and a handful of complaints about noisy or squeaky beds. Pillows received mixed reviews with some guests finding them too thick and uncomfortable. Despite these minor issues, the overall impression of the beds is highly positive, making them a highlight of the hotel experience.
The hotel rooms were also noted for their coziness, good size and modern facilities with many guests emphasizing the tranquility and silence, perfect for a good night's sleep. While some guests pointed out that the room decor appeared a bit outdated or noted issues with the quality of sheets and duvets, the overall comfort and cleanliness remained strong points. Despite being near a highway, peace and quiet weren't compromised, ensuring a restful stay at Pullman Santiago Vitacura.
Cleanliness
Room service is a feature that guests bring up frequently, recognizing the hotel's efforts in maintaining clean and comfortable accommodations. The bathrooms, for the most part, are noted as clean, although some reviews emphasize the necessity for better bathroom cleaning and improvements in room cleaning standards.
Despite overall positive feedback on cleanliness, some guests point out specific issues, such as non-cozy rooms, old and stained towels and occasional oversights in cleaning that could be improved. Problems with vacuuming, room cleaning delays and outdated facilities have also been noted.
In conclusion, while Pullman Santiago Vitacura generally excels in keeping its rooms and facilities clean and comfortable, some areas still need attention to ensure consistent satisfaction for all guests.
Staff
Wi-Fi
However, the hotel's wifi garnered mixed reviews. While some guests found the internet connection satisfactory and encountered no issues, others struggled with slow speeds and inconsistent quality. This variability made it challenging for certain guests to engage in work meetings or enjoy streaming services like Netflix. Overall, the hotel's services are executed well, though the internet connection could benefit from some improvements to consistently meet the needs of all guests.
Gym
Pool
Parking
4 Star
The value for money at this hotel is commendable with multiple reviews highlighting a very good price-quality ratio. The quality of service, particularly at the reception, matches what one would expect from a four-star establishment. Although a handful mention it doesn't quite reach the pinnacle of a five-star experience, this does not overshadow the overall positive feedback.
Some minor drawbacks are mentioned, such as issues with parking, but these do not significantly detract from the overall good experience reported by most guests. The excellent breakfast also receives notable praise. Pullman Santiago Vitacura offers a reliable and satisfying stay for those seeking a modern and well-serviced four-star hotel in Santiago.
Business
Facilities such as meeting rooms and clean, comfortable rooms enhance the overall business experience, offering a conducive environment for work. However, prospective guests are advised to book in advance due to high room rates, especially during UN meetings and to be diligent with room charges. Despite these concerns, the combination of a well-decorated ambiance and a strong suite of business services makes Pullman Santiago Vitacura a suitable choice for business trips.
Outdoor Pool
Yes, Pullman Santiago Vitacura has pool(s) that belong to one or more of the following categories: Rooftop Pool, Outdoor Pool.
No, a spa isn't available at Pullman Santiago Vitacura.
No, Pullman Santiago Vitacura doesn't allow dogs.
Yes, parking facilities are available at Pullman Santiago Vitacura.
Yes, Pullman Santiago Vitacura has a gym.
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