Intimo Hotel Miraflores
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Summary of reviewsIntimo Hotel Miraflores in Santiago, Chile, receives considerable praise for its exceptional location. Positioned centrally, just steps away from the Santa Lucia metro station, the hotel offers easy access to the city's key attractions, restaurants, cafes, bars and shopping centers. Guests appreciate the tranquility of the area at night and commend the helpfulness of the staff, creating a blend of accessibility and comfort ideal for both leisure and business travelers.
The hotel's staff frequently garners positive remarks for their empathy, personal attention and friendliness. Commendations are given to specific staff members like Diego and Jimmy, whose professionalism and helpfulness elevate the guest experience. Despite occasional criticisms, the predominant sentiment reflects appreciation for the team, contributing to the overall pleasant atmosphere of the hotel.
However, the hotel faces significant criticism in several areas. The absence of breakfast service is a considerable downside with guests expressing disappointment over unmet expectations. Although a cafeteria next door offers alternative options, the lack of an on-site breakfast is notable.
The rooms at Intimo Hotel Miraflores receive mixed feedback with some guests appreciating the vintage style and good lighting. Yet, many report issues such as small and cramped spaces, inconsistent cleaning and outdated furnishings. Problems with cigarette smells, poor maintenance and inadequate sound insulation also surface repeatedly.
Cleanliness reviews are inconsistent; while some find the rooms clean and cozy, others encounter mold, dirtiness and unpleasant odors. WiFi service is another persistent issue, described as slow, unreliable and sometimes completely unavailable, affecting guests’ ability to stay connected.
Guests have varied experiences with the beds. Some praise their comfort and cleanliness, while others criticize the hardness of the mattresses and cleanliness issues, including bugs and wear and tear.
Lastly, the adult-only nature of the hotel shapes its ambiance more like a motel. This is apparent in the noise levels and general atmosphere, which caters to short stays rather than extended visits. Structural concerns and a lack of certain amenities, like hot water, are also noted.
Overall, while Intimo Hotel Miraflores stands out for its prime location and friendly staff, improvements in room quality, cleanliness, amenities and internet connectivity could significantly enhance the guest experience.
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The hotel's staff frequently garners positive remarks for their empathy, personal attention and friendliness. Commendations are given to specific staff members like Diego and Jimmy, whose professionalism and helpfulness elevate the guest experience. Despite occasional criticisms, the predominant sentiment reflects appreciation for the team, contributing to the overall pleasant atmosphere of the hotel.
However, the hotel faces significant criticism in several areas. The absence of breakfast service is a considerable downside with guests expressing disappointment over unmet expectations. Although a cafeteria next door offers alternative options, the lack of an on-site breakfast is notable.
The rooms at Intimo Hotel Miraflores receive mixed feedback with some guests appreciating the vintage style and good lighting. Yet, many report issues such as small and cramped spaces, inconsistent cleaning and outdated furnishings. Problems with cigarette smells, poor maintenance and inadequate sound insulation also surface repeatedly.
Cleanliness reviews are inconsistent; while some find the rooms clean and cozy, others encounter mold, dirtiness and unpleasant odors. WiFi service is another persistent issue, described as slow, unreliable and sometimes completely unavailable, affecting guests’ ability to stay connected.
Guests have varied experiences with the beds. Some praise their comfort and cleanliness, while others criticize the hardness of the mattresses and cleanliness issues, including bugs and wear and tear.
Lastly, the adult-only nature of the hotel shapes its ambiance more like a motel. This is apparent in the noise levels and general atmosphere, which caters to short stays rather than extended visits. Structural concerns and a lack of certain amenities, like hot water, are also noted.
Overall, while Intimo Hotel Miraflores stands out for its prime location and friendly staff, improvements in room quality, cleanliness, amenities and internet connectivity could significantly enhance the guest experience.
Hotel with Free Wi-Fi
Intimo Hotel Miraflores provides complimentary Wi-Fi. This is a common amenity for hotels in its category, catering to guests' connectivity needs.
Cheap Hotel
This hotel offers a balance of affordability and comfort. Being a hotel, it provides private rooms and essential amenities suitable for budget-conscious travelers.
Hotel for Adults Only
Intimo Hotel Miraflores primarily caters to adult couples, offering an experience that closely resembles a motel. It offers accommodations suited for short stays.
Hotel near Ski Resorts
Hotel for Honeymoon
Romantic Hotel
Guest Reviews
Intimo Hotel Miraflores in Santiago, Chile, boasts an exceptional location that guests consistently praise. Situated centrally, the hotel is ideally positioned for exploring the city's key attractions and amenities. It's less than a block from the Santa Lucia metro station, making transportation around the city seamless. The proximity to downtown Santiago means guests have easy access to various restaurants, cafes, bars and shopping centers. Numerous reviews highlight the convenience of being steps away from significant tourist spots, including historical sites and cultural hubs. The tranquility of the area at night and the helpfulness of the staff further enhance the overall guest experience. This prime location offers a perfect blend of accessibility and comfort, making it an ideal choice for both leisure and business travelers.
The reviews for the breakfast options at Intimo Hotel Miraflores are predominantly negative. Guests consistently highlight the absence of any breakfast service despite some expectations set during the reservation process. Although the hotel is well-located, it does not provide breakfast, which several reviewers express as a significant downside. Some mention that there is a cafeteria next door and suggest that a small breakfast or coffee service on-site would be appreciated. A few guests also note the convenience of having breakfast at the nearby bakery, yet the consensus points to the hotel's lack of breakfast options as a notable shortcoming.
Visitors to Intimo Hotel Miraflores have shared a range of impressions about their experiences with the hotel's rooms. While some guests found the rooms comfortable and tidy with vintage styles and good lighting, there were significant areas of concern highlighted. Many guests noted that the rooms were extremely small, often just enough for one person and the bathrooms were cramped with very limited space.
Cleaning appeared to be inconsistent with some visitors reporting that their rooms were not properly cleaned upon arrival and there were recurring issues with cigarette smells permeating the rooms and hallways. Additionally, the general maintenance of the facilities left much to be desired with reports of outdated and worn-out furnishings, broken lamps and electrical outlets without covers. The showers were also criticized for being too small and occasionally having plumbing issues such as clogs.
Sound insulation between the rooms was another common complaint with several guests mentioning that they could hear noise from adjacent rooms, making it difficult to enjoy a peaceful stay. Despite some positive mentions of efficient room service and the private nature of the rooms, the overall reflection on the rooms suggests that improvements in cleanliness, maintenance and space could significantly enhance the guest experience.
From the reviews of Intimo Hotel Miraflores, it is clear that guests have had varied experiences with the hotel beds. Many found the beds very comfortable, praising their softness and the cleanliness of the bedding. Descriptions such as "super comfortable," "big," and "comfortable and clean bed" reflect a generally positive sentiment toward bed comfort for a number of visitors.
However, a significant portion of the reviews also highlight issues with bed comfort and condition. Complaints included uncomfortable beds, hard or poor-quality mattresses and bedding that didn't seem clean. Instances of beds being on wheels and moving away from the wall also contributed to discomfort. Some guests noted the presence of bugs and visible wear and tear, such as cigarette burns, which detracted from their experience.
There were also mentions of the bed arrangements being unconventional, such as two double beds pushed together instead of a queen-sized bed. Furthermore, some guests found the pillows either too firm or uncomfortable.
Overall, while the hotel's competitive pricing and perceived value for money were appreciated, the mixed feedback on bed comfort suggests that there is room for improvement in ensuring a consistently pleasant sleep experience for all guests.
Intimo Hotel Miraflores receives mixed feedback regarding its cleanliness. Many guests appreciate the rooms being clean and cozy, mentioning the comfortable and clean environment as a positive aspect of their stay. Some highlight that the rooms were very clean and smelled fresh with cleanliness being maintained daily. On the flipside, numerous reviews point out significant cleanliness issues. Guests have reported dirty rooms, bedding and bathrooms with some describing encounters with mold, fungi and general dirtiness. There were also specific complaints about housekeeping service inconsistencies and missed cleaning schedules, along with a few instances of poor hygiene and unpleasant odors. While some guests found everything to be very clean, others stressed the need for thorough and improved cleaning protocols to ensure a more pleasant environment.
Guests at Intimo Hotel Miraflores have shared a mixed yet predominantly positive perspective on the hotel's staff through their reviews. Consistent remarks highlight the empathy, personal attention and friendliness of the employees, which notably includes the commendable efforts of Diego and a Colombian receptionist. Visitors frequently describe the staff as empathetic, excellent and professional with many noting the exceptional service and readiness of the receptionists, particularly in the mornings.
Comments underscore the attentiveness and helpfulness of the team, often depicting them as kind, polite and flexible. Specific mention is made of staff members like Jimmy, who stood out for their politeness, friendliness and hospitality. The general atmosphere created by the staff is characterized by good service, friendly attitudes and commendable professionalism.
However, some reviews also point out areas needing improvement. Issues such as unmet requests at the front desk, unfriendly interactions, inadequate customer service training and poor service were noted by some guests. Feedback also included mentions of management unwillingness to assist and some encounters with rude or unhelpful staff members. Despite these occasional negatives, the prevailing sentiment is one of appreciation for the friendly and helpful nature of the staff, making Intimo Hotel Miraflores a generally pleasant place for short stays.
Guests at Intimo Hotel Miraflores have consistently noted significant issues with the hotel's wifi service. Reviews frequently highlight that the wifi is extremely slow at certain times, often not working at all. Many visitors mentioned that the wifi signal is weak, leading to a poor internet experience. Some even reported that the wifi was completely off throughout their stay or simply did not work. These consistent concerns suggest that the hotel struggles to provide reliable internet connectivity, which may affect guests needing dependable access during their visit.
Intimo Hotel Miraflores primarily caters to adult couples and offers an experience that closely resembles a motel rather than a traditional hotel. Guests frequently note the motel-like atmosphere with accommodations suited for short stays rather than extended visits. The environment often includes significant noise levels, attributed to other guests engaging in activities typical of a couples' motel with sounds of conversations, music and occasional disturbances permeating the rooms.
Some reviews point out issues with amenities, such as the lack of hot water and mention structural concerns like rooms appearing divided or not as well-maintained as expected. Overall, the establishment operates more as an hourly motel than a conventional hotel, which seems to be a source of confusion and discomfort for some visitors seeking a different type of lodging experience.
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Location
Breakfast
Rooms
Cleaning appeared to be inconsistent with some visitors reporting that their rooms were not properly cleaned upon arrival and there were recurring issues with cigarette smells permeating the rooms and hallways. Additionally, the general maintenance of the facilities left much to be desired with reports of outdated and worn-out furnishings, broken lamps and electrical outlets without covers. The showers were also criticized for being too small and occasionally having plumbing issues such as clogs.
Sound insulation between the rooms was another common complaint with several guests mentioning that they could hear noise from adjacent rooms, making it difficult to enjoy a peaceful stay. Despite some positive mentions of efficient room service and the private nature of the rooms, the overall reflection on the rooms suggests that improvements in cleanliness, maintenance and space could significantly enhance the guest experience.
Beds
However, a significant portion of the reviews also highlight issues with bed comfort and condition. Complaints included uncomfortable beds, hard or poor-quality mattresses and bedding that didn't seem clean. Instances of beds being on wheels and moving away from the wall also contributed to discomfort. Some guests noted the presence of bugs and visible wear and tear, such as cigarette burns, which detracted from their experience.
There were also mentions of the bed arrangements being unconventional, such as two double beds pushed together instead of a queen-sized bed. Furthermore, some guests found the pillows either too firm or uncomfortable.
Overall, while the hotel's competitive pricing and perceived value for money were appreciated, the mixed feedback on bed comfort suggests that there is room for improvement in ensuring a consistently pleasant sleep experience for all guests.
Cleanliness
Staff
Comments underscore the attentiveness and helpfulness of the team, often depicting them as kind, polite and flexible. Specific mention is made of staff members like Jimmy, who stood out for their politeness, friendliness and hospitality. The general atmosphere created by the staff is characterized by good service, friendly attitudes and commendable professionalism.
However, some reviews also point out areas needing improvement. Issues such as unmet requests at the front desk, unfriendly interactions, inadequate customer service training and poor service were noted by some guests. Feedback also included mentions of management unwillingness to assist and some encounters with rude or unhelpful staff members. Despite these occasional negatives, the prevailing sentiment is one of appreciation for the friendly and helpful nature of the staff, making Intimo Hotel Miraflores a generally pleasant place for short stays.
Wi-Fi
Adult Only
Some reviews point out issues with amenities, such as the lack of hot water and mention structural concerns like rooms appearing divided or not as well-maintained as expected. Overall, the establishment operates more as an hourly motel than a conventional hotel, which seems to be a source of confusion and discomfort for some visitors seeking a different type of lodging experience.
No, Intimo Hotel Miraflores doesn't have any pool.
No, a spa isn't available at Intimo Hotel Miraflores.
No, Intimo Hotel Miraflores doesn't allow dogs.
No, parking facilities aren't available at Intimo Hotel Miraflores.
No, Intimo Hotel Miraflores doesn't have a gym.
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