Diego de Almagro Providencia Express
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Summary of reviewsDiego de Almagro Providencia Express receives high praise for its exceptional location, modern amenities and friendly staff. Situated in a prime neighborhood close to the Manuel Montt metro station, the hotel offers easy access to a variety of eateries, shops and tourist attractions. This convenience is further enhanced by secure and ample parking facilities, making it an attractive option for both leisure and business travelers.
The hotel’s rooms are highly commended for their cleanliness, spaciousness and comfort. Soundproof windows and comfortable beds ensure a restful stay, while modern and well-maintained facilities, including spacious bathrooms and efficient daily cleaning services, contribute to a pleasant experience. The staff’s friendliness and attentiveness are frequently highlighted, adding a personal touch to the overall positive environment.
Breakfast at the hotel is another strong point, offering a diverse and hearty selection of foods that include fruits, lactose-free options, cereals, eggs and pastries. Guests appreciate the quality and variety, although some suggest improvements in maintaining stock levels and varying the menu. While the breakfast service is often described as a highlight, dinner has received mixed reviews with criticisms regarding limited menu options, slow service and occasional food quality issues.
For families, the hotel’s central location and comfortable beds provide a welcoming atmosphere, although it lacks specific children’s amenities. The WiFi service has garnered mixed feedback with some guests reporting stable connections while others experienced connectivity issues. Despite these drawbacks, the overall sentiment remains positive, particularly regarding the attentive service from staff members.
The hotel's accessible location, along with dedicated facilities for disabled guests, ensures a comfortable stay for all visitors. Combining these elements, Diego de Almagro Providencia Express offers a reliable and comfortable accommodation choice with an excellent location, making it a preferred option for a wide range of travelers visiting Santiago.
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The hotel’s rooms are highly commended for their cleanliness, spaciousness and comfort. Soundproof windows and comfortable beds ensure a restful stay, while modern and well-maintained facilities, including spacious bathrooms and efficient daily cleaning services, contribute to a pleasant experience. The staff’s friendliness and attentiveness are frequently highlighted, adding a personal touch to the overall positive environment.
Breakfast at the hotel is another strong point, offering a diverse and hearty selection of foods that include fruits, lactose-free options, cereals, eggs and pastries. Guests appreciate the quality and variety, although some suggest improvements in maintaining stock levels and varying the menu. While the breakfast service is often described as a highlight, dinner has received mixed reviews with criticisms regarding limited menu options, slow service and occasional food quality issues.
For families, the hotel’s central location and comfortable beds provide a welcoming atmosphere, although it lacks specific children’s amenities. The WiFi service has garnered mixed feedback with some guests reporting stable connections while others experienced connectivity issues. Despite these drawbacks, the overall sentiment remains positive, particularly regarding the attentive service from staff members.
The hotel's accessible location, along with dedicated facilities for disabled guests, ensures a comfortable stay for all visitors. Combining these elements, Diego de Almagro Providencia Express offers a reliable and comfortable accommodation choice with an excellent location, making it a preferred option for a wide range of travelers visiting Santiago.
Hotel near Ski Resorts
Hotel Taking Steps Towards Sustainability
Family Friendly Hotel
Hotel with Parking
Accessible Hotel
4-Star Hotel
Guest Reviews
Situated in a prime neighborhood, Diego de Almagro Providencia Express is highly praised for its exceptional location, making it convenient for travelers. Being steps away from the Manuel Montt metro station, guests find it easy to navigate Santiago effortlessly. The hotel's proximity to numerous eateries, shops and tourist areas further enhances its appeal, ensuring that everything one might need is within reach. The area is described as safe and tranquil, providing peace of mind for both leisure and business travelers.
The convenience of nearby public transportation, coupled with varied food options and shopping centers, provides guests with numerous choices for dining and entertainment. Secure parking adds an extra layer of convenience, especially for those traveling by car. The central location also means quick access to Santiago's main attractions and business hubs.
Complementing the optimal location, the hotel offers clean and comfortable rooms, soundproof windows for a restful night's sleep and a friendly staff that enhances the overall experience with their excellent service. Breakfast is often highlighted for its variety and quality. The combination of comfort, service and strategic positioning makes Diego de Almagro Providencia Express a top choice for visitors seeking value and convenience in Santiago.
The breakfast experience at Diego de Almagro Providencia Express offers a generally positive blend of quality and variety with many guests highlighting its deliciousness and diverse options. It is often described as very good and hearty, encompassing a wide range of items including fruits, lactose-free milk, cereals, eggs, cold cuts, cheese, pastries and more. Many guests found it to be a significant highlight of their stay, appreciating the completeness and potential for healthy choices.
Staff attentiveness and cleanliness during breakfast also received commendations, contributing to an overall enjoyable dining experience. Although the breakfast buffet is well-stocked and satisfying for the majority, some guests mentioned a lack of variety and issues with restocking, particularly towards the latter part of the serving time. The consensus is that while the breakfast is quite fulfilling and diverse, there could be improvements in maintaining stock levels and occasionally varying the menu.
Despite these minor setbacks, the breakfast remains a notable aspect of the overall service, offering a good start to the day in a comfortable setting.
Dinner at Diego de Almagro Providencia Express has garnered mixed feedback from guests. While the dining area is described as comfortable and bright, the service and food quality have left much to be desired. Guests have reported that the restaurant staff can be inattentive and slow with some experiencing over an hour's wait for their meals. Menu options are notably limited with repeated calls for an expanded selection.
Some diners were disappointed by inconsistency and errors in their orders, such as receiving the wrong pasta dish or discovering a hair in their food. Additionally, the over-seasoning of meals and small portion sizes have been common complaints. Despite the restaurant's non-pretentious atmosphere being a positive point for some, others felt the food quality did not justify the prices.
Issues like the scent of cannabis during dinner hours have further marred the dining experience. On multiple occasions, guests had to step out of the hotel to find better quality meals elsewhere. For those aiming for a satisfactory dining experience within the hotel, it might be wise to manage expectations and consider alternatives nearby.
Diego de Almagro Providencia Express boasts spacious and comfortable rooms that receive high marks for their cleanliness and modern amenities. The hotel's rooms are well-located, bright and well-ventilated, making use of good insulation to ensure a peaceful environment. Guests consistently remark on the comfortable beds, which contribute to a restful stay. The rooms are described as cozy and well-organized, providing ample space and comfort for both leisure and business travelers.
Cleaning and maintenance are notably efficient, contributing to an overall pleasant experience. The bathrooms are spacious, well-maintained and the presence of bathtubs is a frequent highlight. The hotel itself is generally well-kept and features modern and new facilities, which adds to its appeal.
In terms of minor drawbacks, some guests noted occasional issues with room readiness and functionality, such as malfunctioning air conditioning, double bookings and minor repair needs. However, these seem to be exceptions rather than the rule.
Overall, Diego de Almagro Providencia Express offers a reliable and comfortable stay with a focus on spacious, clean and well-appointed rooms in a convenient location.
The beds at Diego de Almagro Providencia Express have received overwhelmingly positive feedback from guests. Described frequently as very comfortable, the beds and pillows contribute significantly to the overall comfort of the stay. Guests appreciate the cleanliness and bedding quality with many finding the beds inviting and cozy. The king beds, in particular, stand out for their comfort. While the majority praise the comfort and cleanliness, a few reviews mention small beds and uncomfortable pillows as areas for improvement. Overall, the beds at this hotel are a highlight, ensuring a restful night's sleep.
At Diego de Almagro Providencia Express, guests consistently commend the hotel's exceptional level of cleanliness. The rooms and overall facilities are described as neat, comfortable and impeccably maintained. Visitors appreciate the modern decor that complements the spotless environment, making their stays both pleasant and enjoyable.
The hotel is praised not only for its cleanliness but also for its well-kept and immaculate atmosphere. Many guests highlight the daily cleaning service as thorough and reliable, ensuring the rooms are tidy and fresh every day. The bathrooms also receive positive mentions for being clean and well-maintained.
While a few reviews noted issues with the timeliness and thoroughness of room cleaning on occasion, these instances appear to be exceptions rather than the norm. Overall, the hotel's commitment to cleanliness and organization has left a strong and positive impression, contributing to a very comfortable and satisfactory experience for most guests.
Beyond cleanliness, the hotel's location, friendly staff and comfortable accommodations add to its appeal, making Diego de Almagro Providencia Express a reliable choice for travelers seeking a clean and modern stay in a convenient and well-connected area.
Guest reviews for Diego de Almagro Providencia Express consistently highlight the positive experiences with the hotel staff. The majority of guests praise the friendliness, attentiveness and professionalism exhibited by the staff across various positions, including reception and dining room personnel. Many guests specifically note the exceptional attention provided with some singling out staff members for their outstanding service and kindness.
Positive traits observed include the staff's quick and efficient problem resolution, their helpfulness during breakfast and their accommodating nature, such as promptly providing extra blankets upon request. Receptionists generally receive high marks for their politeness, responsiveness and readiness to assist with any inquiries or issues.
However, there are a few mentions of less favorable experiences with some guests encountering rude or unhelpful behavior from specific members of the staff. Instances of inexperience or a lack of sufficient staff to cater to guest needs were also noted occasionally. Despite these isolated complaints, the overall sentiment conveyed is that the hotel's staff significantly enhances the guest experience through their friendly demeanor and excellent service.
Combining positive staff interactions with the hotel's clean and comfortable accommodations, convenient location near the subway and good facilities, Diego de Almagro Providencia Express seems to offer a largely satisfactory and welcoming environment for its guests.
Diego de Almagro Providencia Express has received mixed feedback regarding its internet service. On a positive note, some guests have reported good internet speeds and a stable WiFi connection, enabling them to stay connected during their stay. There were mentions of excellent WiFi, suggesting that when the connection works, it is efficient and reliable for standard browsing.
However, numerous guests have experienced issues with the WiFi. Complaints include the internet being slow and unstable with some guests finding it impossible to work due to connection problems. Others have reported losing the WiFi signal at times or not being able to connect to the internet at all. Some reviews highlight that the internet speed is too basic or slow, making it frustrating for those needing stable connectivity, particularly for work-related tasks and meetings.
Overall, while there are positive aspects, such as good internet and stable connections for some guests, there is significant room for improvement in ensuring a consistently reliable and fast internet service throughout the property.
Visitors to Diego de Almagro Providencia Express generally find the parking facilities to be a strong feature of the hotel. The parking lot is frequently praised for being secure and is noted for offering free parking to guests. Many find the garage to be spacious, comfortable and convenient with some highlighting the ease of access via elevator directly to the hotel.
The availability of parking spaces seems to be consistently reliable with ample spots available at all times, making it a non-issue for most guests. The location of the parking is particularly appreciated with it being right next to the subway, adding an extra layer of convenience.
However, some guests have pointed out that the entrance to the parking lot is quite steep and the parking space itself is narrow, which might be challenging for larger vehicles. There are also comments about the need for better control and security, as the gate is open until midnight and doesn't always provide a sense of security. Despite these occasional drawbacks, the overall sentiment is positive with many guests having no problem with parking and finding the experience satisfactory.
Guests also highlight that the parking services are good with helpful staff making the process smoother. Overall, the parking facilities at Diego de Almagro Providencia Express receive commendation, especially considering the added value this amenity provides at no extra cost.
Diego de Almagro Providencia Express is a family-friendly hotel that offers a welcoming environment perfect for starting the day in high spirits. The hotel stands out for its central location, conveniently near the subway and other transportation options, making it easy for families to explore the surrounding area. It is especially favorable for families when compared to similar budget options.
Guests have praised the hotel for its comfortable bed and satisfying breakfast, where kids particularly enjoyed themselves. While the infrastructure supports family stays, it lacks specific amenities for children's entertainment and there is no facility for heating baby bottles. Despite this, the overall experience for children is enhanced by the hotel's well-situated and accessible location.
Diego de Almagro Providencia Express boasts an accessible location that is highly praised for its proximity to the Metro station with Manuel Montt subway station just steps away. This makes the hotel convenient for transportation and easy to navigate for guests with disabilities. The hotel features a dedicated disabled room, providing essential support for mobility and hygiene needs. Guests also appreciate the location's accessibility to the Costanera Center, along with many nearby services. Common areas of the hotel, including Wi-Fi access, contribute to a welcoming and accommodating stay for all visitors.
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Location
The convenience of nearby public transportation, coupled with varied food options and shopping centers, provides guests with numerous choices for dining and entertainment. Secure parking adds an extra layer of convenience, especially for those traveling by car. The central location also means quick access to Santiago's main attractions and business hubs.
Complementing the optimal location, the hotel offers clean and comfortable rooms, soundproof windows for a restful night's sleep and a friendly staff that enhances the overall experience with their excellent service. Breakfast is often highlighted for its variety and quality. The combination of comfort, service and strategic positioning makes Diego de Almagro Providencia Express a top choice for visitors seeking value and convenience in Santiago.
Breakfast
Staff attentiveness and cleanliness during breakfast also received commendations, contributing to an overall enjoyable dining experience. Although the breakfast buffet is well-stocked and satisfying for the majority, some guests mentioned a lack of variety and issues with restocking, particularly towards the latter part of the serving time. The consensus is that while the breakfast is quite fulfilling and diverse, there could be improvements in maintaining stock levels and occasionally varying the menu.
Despite these minor setbacks, the breakfast remains a notable aspect of the overall service, offering a good start to the day in a comfortable setting.
Dinner
Some diners were disappointed by inconsistency and errors in their orders, such as receiving the wrong pasta dish or discovering a hair in their food. Additionally, the over-seasoning of meals and small portion sizes have been common complaints. Despite the restaurant's non-pretentious atmosphere being a positive point for some, others felt the food quality did not justify the prices.
Issues like the scent of cannabis during dinner hours have further marred the dining experience. On multiple occasions, guests had to step out of the hotel to find better quality meals elsewhere. For those aiming for a satisfactory dining experience within the hotel, it might be wise to manage expectations and consider alternatives nearby.
Rooms
Cleaning and maintenance are notably efficient, contributing to an overall pleasant experience. The bathrooms are spacious, well-maintained and the presence of bathtubs is a frequent highlight. The hotel itself is generally well-kept and features modern and new facilities, which adds to its appeal.
In terms of minor drawbacks, some guests noted occasional issues with room readiness and functionality, such as malfunctioning air conditioning, double bookings and minor repair needs. However, these seem to be exceptions rather than the rule.
Overall, Diego de Almagro Providencia Express offers a reliable and comfortable stay with a focus on spacious, clean and well-appointed rooms in a convenient location.
Beds
Cleanliness
The hotel is praised not only for its cleanliness but also for its well-kept and immaculate atmosphere. Many guests highlight the daily cleaning service as thorough and reliable, ensuring the rooms are tidy and fresh every day. The bathrooms also receive positive mentions for being clean and well-maintained.
While a few reviews noted issues with the timeliness and thoroughness of room cleaning on occasion, these instances appear to be exceptions rather than the norm. Overall, the hotel's commitment to cleanliness and organization has left a strong and positive impression, contributing to a very comfortable and satisfactory experience for most guests.
Beyond cleanliness, the hotel's location, friendly staff and comfortable accommodations add to its appeal, making Diego de Almagro Providencia Express a reliable choice for travelers seeking a clean and modern stay in a convenient and well-connected area.
Staff
Positive traits observed include the staff's quick and efficient problem resolution, their helpfulness during breakfast and their accommodating nature, such as promptly providing extra blankets upon request. Receptionists generally receive high marks for their politeness, responsiveness and readiness to assist with any inquiries or issues.
However, there are a few mentions of less favorable experiences with some guests encountering rude or unhelpful behavior from specific members of the staff. Instances of inexperience or a lack of sufficient staff to cater to guest needs were also noted occasionally. Despite these isolated complaints, the overall sentiment conveyed is that the hotel's staff significantly enhances the guest experience through their friendly demeanor and excellent service.
Combining positive staff interactions with the hotel's clean and comfortable accommodations, convenient location near the subway and good facilities, Diego de Almagro Providencia Express seems to offer a largely satisfactory and welcoming environment for its guests.
Wi-Fi
However, numerous guests have experienced issues with the WiFi. Complaints include the internet being slow and unstable with some guests finding it impossible to work due to connection problems. Others have reported losing the WiFi signal at times or not being able to connect to the internet at all. Some reviews highlight that the internet speed is too basic or slow, making it frustrating for those needing stable connectivity, particularly for work-related tasks and meetings.
Overall, while there are positive aspects, such as good internet and stable connections for some guests, there is significant room for improvement in ensuring a consistently reliable and fast internet service throughout the property.
Parking
The availability of parking spaces seems to be consistently reliable with ample spots available at all times, making it a non-issue for most guests. The location of the parking is particularly appreciated with it being right next to the subway, adding an extra layer of convenience.
However, some guests have pointed out that the entrance to the parking lot is quite steep and the parking space itself is narrow, which might be challenging for larger vehicles. There are also comments about the need for better control and security, as the gate is open until midnight and doesn't always provide a sense of security. Despite these occasional drawbacks, the overall sentiment is positive with many guests having no problem with parking and finding the experience satisfactory.
Guests also highlight that the parking services are good with helpful staff making the process smoother. Overall, the parking facilities at Diego de Almagro Providencia Express receive commendation, especially considering the added value this amenity provides at no extra cost.
Family
Guests have praised the hotel for its comfortable bed and satisfying breakfast, where kids particularly enjoyed themselves. While the infrastructure supports family stays, it lacks specific amenities for children's entertainment and there is no facility for heating baby bottles. Despite this, the overall experience for children is enhanced by the hotel's well-situated and accessible location.
Accessible
No, Diego de Almagro Providencia Express doesn't have any pool.
No, a spa isn't available at Diego de Almagro Providencia Express.
No, Diego de Almagro Providencia Express doesn't allow dogs.
Yes, parking facilities are available at Diego de Almagro Providencia Express.
No, Diego de Almagro Providencia Express doesn't have a gym.
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