Casa Arrayán

Santiago -33.36462600, -70.48973000 , Camino A Farellones 15201 (Show on Map)
8.5
Very Good


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1 room2 guests 1 room, 2 guests
Info
Summary of reviewsCasa Arrayán is celebrated for its idyllic location, offering a serene escape with stunning mountain views while maintaining convenient access to Santiago and its attractions, including ski resorts. The hotel immerses guests in tranquility, providing a calm atmosphere alongside attentive service. Breakfast at Casa Arrayán is a highlight, relished by guests for its quality, presentation, and variety, including vegan options, served on a terrace or in-room with beautiful vistas. The dining experiences, while marked by generous and tasty portions, show room for improvement in quality-to-price ratio and menu presentation.

Rooms at Casa Arrayán are spacious, clean, and cozy, equipped with large beds and charming interiors, despite some older facilities. Guests appreciate the tranquil and tidy environment, enhanced by the breathtaking mountain views from select rooms. The hotel’s dedication to cleanliness extends beyond rooms to well-maintained facilities, fostering an inviting and secure environment for guests.

A defining feature of Casa Arrayán is its exceptional staff, who are lauded for their friendliness, attentiveness, and dedication to enhancing guest experiences. The warm hospitality provided by team members like Charlotte, Nely, and Daniel leaves a lasting impression, ensuring visitors feel welcomed and cared for throughout their stay.

The pool area adds to Casa Arrayán's attraction, offering picturesque views and a relaxing hot tub. However, it shows potential for enhancement in cleanliness, maintenance, and more refined poolside service. Overall, Casa Arrayán stands out as a charming retreat, with its peaceful ambiance, quality offerings, and standout service, making it a favored destination for those seeking relaxation amidst nature's beauty.
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Categories
Hotel near Golf Courses
Located in a quieter area, this hotel provides a more secluded experience while still being accessible to golf courses. Guests can enjoy its peaceful setting and comfortable accommodations.

Hotel near Ski Resorts
Located on the road to Farellones, it provides convenient access to Valle Nevado and Farellones ski resorts. It offers panoramic views and is relatively close to shopping and cultural centers after a day on the slopes.

Romantic Hotel
Located slightly outside the city center, this hotel offers a peaceful retreat with beautiful natural surroundings, ideal for a romantic escape. The tranquil ambiance and comfortable accommodations ensure a relaxing stay.

Small Hotel
The name 'Casa' implies a house setting, suggesting a more home-like, intimate, and potentially cozy atmosphere compared to a typical hotel building.

Hotel Taking Steps Towards Sustainability

Hotel with Spa

Hotel with Swimming Pool

  Outdoor Pool  


Business Hotel

Hotel with Parking

Hotel with Outdoor Pool

Room Types
Double Room with Balcony This double room features a private bathroom and cable TV.

Triple Room This triple room features a private bathroom and cable TV.

King Room This twin room features a private bathroom and cable TV.

Double Room Offering free toiletries, this double room includes a private bathroom with a walk-in shower and a hairdryer. The air-conditioned double room offers a flat-screen TV with cable channels, a minibar, a tea and coffee maker, a dining area as well as an inner courtyard view. The unit has 2 beds.

Double Room The pool with a view is a top feature of this double room. This air-conditioned double room is comprised of a flat-screen TV with cable channels, a private bathroom as well as a terrace with pool views. The unit has 1 bed.

Double Room with Balcony Guests will have a special experience as this double room offers a pool with a view. This air-conditioned double room includes a flat-screen TV with cable channels, a private bathroom as well as a terrace with pool views. The unit offers 2 beds.

Double Room Offering free toiletries, this double room includes a private bathroom with a shower and a hairdryer. This double room has air conditioning, a minibar, flat-screen TV with cable channels, as well as chocolate for guests. The unit has 2 beds.

Guest Reviews
8.5
Very Good
Location
Nestled in a picturesque setting with stunning mountain views, Casa Arrayán boasts a prime location that perfectly blends accessibility with tranquility. The hotel is ideally situated for those looking to explore Santiago and its nearby attractions, including the famous Farellones ski resorts. A serene environment surrounds the property, offering guests an escape from urban hustle and the chance to immerse themselves in nature's beauty. The proximity to Santiago allows for convenient travel, yet the peaceful ambiance ensures a restful retreat, free from the noise of city life. Visitors can enjoy a charming and calm space, further enhanced by the attentive service provided by the staff. While the hotel is praised for its beautiful surroundings and cozy atmosphere, there are noted concerns about the occasional maintenance issues, such as the pool cleanliness. Nonetheless, Casa Arrayán remains a favored destination for those seeking a refreshing break with easy access to the delights of both the city and the mountains.

Breakfast
Casa Arrayán offers guests a delightful breakfast experience that is frequently praised in reviews. Enjoyed on a terrace with beautiful views or served hot at individual tables, the breakfast is a highlight of the stay. Homemade bread is especially appreciated, complementing the variety of accompaniments that range from savory to sweet, along with warm coffee, milk, juice, and fresh fruit. Guests appreciate the option to have breakfast in their rooms, delivered promptly as requested. The breakfast is not only abundant and fresh but also includes vegan options to cater to diverse dietary needs. The friendly and helpful staff enhance the dining experience, adding to the overall warmth and satisfaction during the stay. While some reviews suggest a straightforward breakfast, others describe it as luxurious and phenomenal, with an exquisiteness reminiscent of the rooms themselves. Overall, Casa Arrayán provides a breakfast that consistently earns high praise for its quality and presentation.

Dinner
Casa Arrayán offers a dining experience with a mix of positive and less favorable aspects. Guests often highlight the delicious and generous portions, remarking specifically on the exquisite ceviche. Many find the general atmosphere pleasing and note the excellent service provided. However, there are some areas for improvement. Several guests were not as impressed with the evening meal, finding discrepancies between the menu images and the actual dishes served. Some suggest that the quality-to-price ratio could be reassessed, describing the dinner as not meeting their expectations in terms of value. Though certain dishes, like the risotto, taste good, their reheated nature was noticeable. Overall, while the availability of food and drinks throughout the day is appreciated, guests express a desire for enhancements in both the menu presentation and pricing to elevate the dining experience further.

Rooms
Nestled in a tranquil setting, Casa Arrayán offers a cozy escape in Santiago that seems to captivate guests with its serene ambiance and friendly staff. The rooms, noted for their cleanliness and comfort, provide a wonderful base to disconnect from the city's hustle. Guests particularly appreciate their spaciousness and the cozy, well-equipped interiors featuring large beds with clean sheets. Although some visitors mention the older facilities within the rooms, they still find them charming and tidy.

Several rooms boast beautiful mountain views, while others may not offer the best vistas but maintain an attractiveness thanks to their tranquility and ample space. The warm and welcoming atmosphere is complemented by a satisfying breakfast experience and the availability of a peaceful pool area. Despite some minor inconveniences, such as occasional mix-ups with reservations and the need for bathroom renovations, Casa Arrayán's overall charm and hospitality seem to leave a lasting impression on its guests.

Cleanliness
Casa Arrayán has garnered praise for its remarkable cleanliness and well-maintained facilities, creating an inviting atmosphere for guests. The hotel's rooms have received high marks for being impeccably clean and tidy, with visitors appreciating the pleasant and fragrant environment. The bathrooms, noted for their high level of hygiene, enhance the overall experience. Despite a few mentions of areas needing improvement, such as slippery showers and some room floors, the commitment to cleanliness and order is evident. The surroundings are described as beautiful and welcoming, complemented by excellent service and a high level of security. Casa Arrayán presents itself as a clean and cozy retreat, with the added charm of exquisite breakfast offerings and warm, friendly staff.

Staff
Casa Arrayán consistently impresses guests with its outstanding service and warm hospitality. The staff is frequently noted for being exceptionally friendly, attentive, and accommodating, ensuring every visitor feels truly welcomed and at home. Guests often highlight the remarkable service provided by specific staff members, including Charlotte, Nely, and Daniel, who are praised for going above and beyond in their roles.

The hotel staff's attention to detail, kindness, and helpfulness stand out, creating a tranquil and comfortable atmosphere throughout the property. Reviews repeatedly commend the team for their excellent and thoughtful service, whether it's at reception or during breakfast, which is described as both wonderful and incredible.

Casa Arrayán's staff makes a significant impression on guests, setting the hotel apart as a destination where customer care is clearly a priority. Their dedication to ensuring a positive experience is evident, leaving guests with fond memories of their stay and a sense of belonging.

Pool
Casa Arrayán presents a pool area with a visually appealing setting, especially for those rooms offering picturesque views of the surrounding mountains. Guests have noted the pool as a nice feature of the hotel, with the added attraction of a generally welcoming pool area. However, the pool itself is not heated, which might be a consideration depending on weather or personal preference. Additionally, there are some concerns regarding cleanliness and maintenance, as well as occasional lapses in poolside service. While the hot tub provides a relaxing experience, some visitors have suggested enhancements like additional bubbles or a hydro massage could improve it further. Overall, the pool at Casa Arrayán is a highlight, although attention to detail in service and cleanliness could elevate the experience.


Yes, Casa Arrayán has pool(s) that belong to one or more of the following categories: Outdoor Pool.

Yes, a spa is available at Casa Arrayán.

No, Casa Arrayán doesn't allow dogs.

Yes, parking facilities are available at Casa Arrayán.

No, Casa Arrayán doesn't have a gym.

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