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Summary of reviewsBoulevard Suites Ferrat in Santiago, Chile receives widespread praise for its exceptional location, providing easy access to major shopping centers, supermarkets, parks and transportation options. Guests appreciate the beautiful residential setting and stunning views, particularly of the Andes, making it a prime choice for those seeking both tranquility and convenience.
The breakfast service is lauded for its delicious offerings, high quality and variety with kind and attentive staff enhancing the experience. Although there are occasional critiques about the selection and room crowding, many find the breakfast to be a delightful start to their day.
While the hotel lacks an in-house restaurant for dinner, the room service menu, despite its limited variety, receives positive feedback for its reasonably priced and well-prepared dishes. Guests particularly enjoy the commendable quality of the food and the standout items, such as the Barros Luco sandwich.
The spacious rooms are a significant highlight, offering ample space to relax with well-equipped kitchen and living areas, making the hotel suitable for families and long-term stays. Views from the suites are often described as breathtaking. Cleanliness is often praised, although there are occasional reports of inconsistent housekeeping. Maintenance issues in some rooms, like poorly finished construction and old room conditions, are noted but don’t appear to overshadow the overall positive impressions.
Staff at Boulevard Suites Ferrat are frequently commended for their friendliness, efficiency and professionalism. Guests appreciate the helpful and multilingual nature of the team, ensuring a supportive and pleasant stay. Names like Juan, Javiera and Marcela receive specific commendations for their exceptional hospitality.
The hotel offers a good WiFi service, particularly in lower areas and workspaces, though issues with connectivity are reported on upper floors. The spa, including the gym, pool, Jacuzzi and saunas, is generally well-received for its quality, though there are suggestions for better maintenance and couple-friendly policies.
Family-friendliness is another strong point with facilities and amenities catering well to parents and children. The hotel is also dog-friendly, amplifying its appeal for families. Guests commend the comfortable beds and often mention a restful sleep experience, although some note issues with older mattresses.
Overall, Boulevard Suites Ferrat lives up to its four-star rating with good facilities and a strategic location, making it highly recommended for families, couples and business travelers alike seeking a comfortable and accommodating stay in Santiago. Show more
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Categories
Hotel near Golf Courses
Located in the Las Condes area, this hotel provides easy access to golf courses. Offers comfortable suites and essential amenities, making it a suitable base for golf enthusiasts.
Hotel near Ski Resorts
Located on Av. Presidente Kennedy in eastern Las Condes, this hotel offers relatively convenient access to the main routes heading towards the ski resorts.
Hotel with Spa
The hotel offers a comprehensive Spa & wellness centre. Facilities include a sauna, jacuzzi, seasonal outdoor pool, and a variety of treatments such as pedicures, manicures, waxing, facials, beauty treatments, and massage.
Dog Friendly Hotel
This hotel offers spacious, pet-friendly accommodations and personalized service. It provides amenities such as a spa, fitness center, and in-room amenities perfect for a comfortable stay with pets.
Hotel for Honeymoon
Family Friendly Hotel
Romantic Hotel
Hotel with Swimming Pool
Outdoor Pool
Business Hotel
Accessible Hotel
Hotel with Gym
4-Star Hotel
Hotel with Outdoor Pool
Room Types
Executive Double or Twin RoomThis suite features a hot tub. Boasting a private entrance, this air-conditioned suite features 1 living room, 1 separate bedroom and 1 bathroom with a bath and a shower. The well-equipped kitchen has a stovetop, a refrigerator, kitchenware and an oven. The spacious suite features a flat-screen TV with cable channels, soundproof walls, a tea and coffee maker, a seating area as well as mountain views. The unit has 2 beds.
Premium Double or Twin RoomGuests will have a special experience as the suite offers a hot tub. Featuring a private entrance, this air-conditioned suite consists of 1 living room, 2 separate bedrooms and 1 bathroom with a bath and a shower. The fully equipped kitchen features a stovetop, a refrigerator, kitchenware and an oven. The spacious suite provides soundproof walls, a tea and coffee maker, a seating area, a flat-screen TV with cable channels, as well as mountain views. The unit offers 4 beds.
Superior Double or Twin RoomOffering free toiletries, this twin/double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned twin/double room offers a flat-screen TV with cable channels, a private entrance, soundproof walls, a tea and coffee maker as well as mountain views. The unit offers 2 beds.
Guest Reviews
8.7
Very Good
Location
Boulevard Suites Ferrat is consistently praised for its standout location, placing it among the best spots in Santiago, Chile. Guests highlight its proximity to major shopping centers like Parque Arauco and Kennedy Mall, making it an ideal choice for those keen on shopping and dining. The hotel's setting in a beautiful residential neighborhood adds to its charm, offering both tranquility and convenience. The spectacular views, especially of the Andes and the high-quality room amenities further enhance the experience, providing a comfortable and visually appealing stay.
Moreover, easy access to transportation ensures hassle-free movement around the city, while the proximity to supermarkets, parks and other key attractions makes it a perfect base for exploring Santiago. Despite minor critiques regarding distance from subways and tourist attractions, the overwhelming consensus is that the hotel's location, alongside its comfortable accommodations and attentive staff, offer excellent value for money. Overall, Boulevard Suites Ferrat stands out as a prime choice for visitors seeking a strategically located, comfortable and service-oriented hotel in Santiago.
Breakfast
Guests at Boulevard Suites Ferrat generally found the breakfast experience to be quite positive, often describing it as delicious, very good and even excellent. Praise was frequently given to the variety and quality of the food with terms like extensive buffet, high quality and complete common in reviews. Specific compliments went to the breakfast staff for their kindness and attentiveness, making the morning meal a pleasant experience for many visitors.
Despite the praise, some guests felt that the breakfast could be improved, particularly in terms of variety and consistency. There were occasional remarks about the limited selection with some describing the options as simple or basic. A few reviews noted that the breakfast room could be crowded and suggested improvements in maintaining and replenishing the buffet promptly.
Overall, while there are areas for improvement, such as variety and ambiance, the breakfast service at Boulevard Suites Ferrat is largely appreciated for its quality and the warm attention of the staff. Guests also enjoyed the convenience of having breakfast delivered to their rooms, especially during the pandemic, underscoring the hotel's flexibility and service orientation.
Dinner
The dining experience at Boulevard Suites Ferrat offers a mix of highs and lows. While the hotel does not have an in-house restaurant for dinner and guests must rely on room service for meals, the quality of the food stands out. Guests have praised the delicious dishes with a special mention of the exquisite preparation, perfect doneness of the meat and mouthwatering sauces and desserts. Despite the limited variety on the room service menu, the food that is available is reasonably priced and delectable. Notable items include what has been called the best Barros Luco sandwich ever. Unfortunately, some guests have experienced issues with room service, including failed orders and a general lack of options. Additionally, the hotel's bar only serves sushi, limiting the dining choices further. Despite these drawbacks, the standout flavors and well-prepared dishes have left a positive impression on many diners.
Rooms
Boulevard Suites Ferrat offers remarkably spacious and comfortable rooms, consistently praised for their size. Many guests noted that the rooms are larger than average, providing ample space to relax and unwind. The suites come equipped with essentials like a kitchen and living room, enhancing the overall stay for families and long-term visitors. Room cleanliness and organization are typically commendable with some guests highlighting the modern bathroom and overall room comfort.
Most reviews speak highly of the beds' comfort, contributing to a restful experience. The views from the suites are another standout feature with vistas of Santiago, Sky Costanera and the Andes mountains frequently noted as breathtaking. The location is also praised for its convenience and accessibility.
However, some guests encountered issues such as poorly finished construction, old room conditions and subpar soundproofing. Specific amenities like showerheads and coffee quality received negative remarks and there were occasional cleanliness concerns, especially on Sundays when housekeeping was unavailable. Temperature control in rooms also appeared problematic for a few guests.
Overall, Boulevard Suites Ferrat’s spacious accommodations, stunning views and convenient location make it a favored choice despite some inconsistencies in maintenance and amenities.
Beds
Boulevard Suites Ferrat shines through in its commitment to guest comfort, particularly with its beds. Guests consistently highlight the very comfortable and clean beds, often described as super comfortable and conducive to a good night's sleep. Many guests appreciated the spaciousness and coziness of the big beds, contributing significantly to their stay experience. The quality of the bedding and pillows also receives positive mentions, further enhancing the overall comfort. However, not all feedback is positive; a few guests reported issues with uncomfortable or hard mattresses and in some cases, beds that were sunken or in poor condition. Despite these occasional drawbacks, the general consensus leans towards a restful and pleasant sleep experience in this elegantly accommodating hotel.
Cleanliness
Boulevard Suites Ferrat offers a generally high standard of cleanliness with many reviewers lauding clean rooms, well-maintained facilities and a spotless environment. Guests frequently described their accommodation as very clean, spotlessly clean and well-organized, indicating a high level of attention to cleanliness in rooms and apartments. The hotel's cleaning staff is mentioned favorably for their friendly and efficient service, contributing to a pleasant stay for many.
However, the reviews also highlight some inconsistencies in housekeeping. While numerous guests experienced pristine conditions, others pointed out areas that need improvement. Issues such as dirty corners, inadequate cleaning of trash cans and the need for more thorough bathroom cleaning were noted. Some mentioned specific problems like a bathroom curtain with a bad odor, torn bath towels and unclean tiles. Common areas, though generally clean, showed signs of wear and lack of maintenance.
Overall, while the hotel typically maintains a high cleanliness standard, there are instances where attention to certain details and routine maintenance could enhance the guest experience further. The range of feedback suggests the potential for more consistent housekeeping practices to ensure that every guest enjoys the same level of cleanliness throughout their stay.
Staff
Boulevard Suites Ferrat has garnered significant praise for its staff's remarkable dedication and professionalism. Travelers frequently highlight the friendliness and attentiveness of the reception and service teams. The staff's exceptional service spans across various roles, including front desk personnel and auxiliary staff, all of whom are noted for their kindness, efficiency and willingness to assist with special requests. Names like Juan, Javiera and Marcela often emerge in glowing mentions for their outstanding hospitality.
The multilingual and polite nature of the staff enhances the experience, ensuring that guests feel well-cared for and supported at all times. Cordiality and empathy are consistent themes with many reviews underlining the staff's prompt and helpful responses to any queries. Additionally, several visitors have appreciated the staff’s ability to communicate effectively through different channels, including WhatsApp, which further underscores their dedication to guest satisfaction.
Whether it’s the thorough assistance provided at the reception, the meticulous attention to detail by the service staff or the genuine concern shown towards guests' needs, the team at Boulevard Suites Ferrat stands out for their professional and heartfelt approach. This cohesive and supportive environment not only contributes to a pleasant stay but also leaves a lasting impression on visitors, reflecting the hotel's commitment to exemplary guest service.
Wi-Fi
Boulevard Suites Ferrat offers a mixed experience regarding its WiFi service, though there are several positive aspects worth highlighting. Guests have praised the hotel for providing a good desk area conducive to work with a proper and fast internet connection. Many reviews note that the WiFi worked reliably and had a good connection, allowing them to stay connected during their stay.
However, several issues have been reported, particularly concerning the consistency and quality of the WiFi. It's noted that WiFi on the upper floors tends to be weak and intermittent. Some guests experienced difficulty connecting or reported that the WiFi didn't work at all, at times affecting the internet capabilities of the in-room TVs. Some technical problems were rectified by the second day, yet these issues seem to be a recurring problem that could impact guests needing a reliable connection.
Overall, while there are positive remarks about the speed and reliability of the internet in certain areas of the hotel, there are clearly areas for improvement, especially for guests staying on the upper floors or relying on in-room smart TV features.
Spa
Boulevard Suites Ferrat receives a mix of feedback regarding its spa facilities with many guests praising various aspects. The spa is frequently described using superlatives such as spectacular and amazing, indicating high satisfaction among many visitors. Additionally, guests have highlighted the quality of the massages and the excellent skills of the masseuse. The gym, pool, Jacuzzi and sauna facilities are generally well-regarded with mentions of the spa being decently maintained.
However, there are areas for improvement. Some guests note that the spa doesn't allow entry for couples, which could be a drawback for those looking to enjoy the experience together. There have also been occasional reports of the Jacuzzi and sauna services being unavailable, possibly due to maintenance updates or pandemic-related restrictions.
Overall, while the spa and wellness amenities at Boulevard Suites Ferrat are often praised for their quality and facilities, there are occasional limitations and areas requiring attention.
Gym
The gym at Boulevard Suites Ferrat is generally well-received for its modern facilities and shared amenities with the adjacent Marriott hotel, including a Jacuzzi and both wet and dry saunas. Guests appreciate the larger-than-expected gym space and find it complete and excellent for their workout needs. However, some reviews mention that the gym appears outdated and note the inconvenience of it being located in another block. Overall, the gym is considered good and fine, though there are a few remarks about poor facilities and lack of access in certain cases. The gym's scenic view adds an extra positive touch to the experience.
Family
Boulevard Suites Ferrat emerges as an excellent choice for families seeking a comfortable and welcoming stay. The hotel facilities cater well to family needs, ensuring a convenient and enjoyable experience for both parents and kids. Guests have found it to be a very family-friendly environment with specific mentions of kid-friendly amenities, including comfortable beds for children and baby cribs to facilitate a restful stay for the little ones.
Many reviews highlight the hotel's pristine cleanliness and overall comfort, making it an ideal place for a quiet and relaxed retreat. The location also receives commendation with an excellent setting that supports both relaxation and convenience. Additional perks include being dog-friendly, adding another layer of ease for families traveling with pets.
With positive feedback emphasizing its suitability for family vacations, couples and business trips alike, Boulevard Suites Ferrat comes highly recommended for a wide range of travelers. The recurring theme from guest reviews suggests a place where returning with family is a unanimous sentiment, reflecting a consistently high satisfaction rate.
Ski
Boulevard Suites Ferrat boasts an excellent location, placing guests in close proximity to restaurants, shops and offering a unique view of the mountains. The accommodations are consistently praised for their cleanliness with guests noting that the apartments and facilities are well-maintained and comfortable. The modern, renovated interiors provide a sense of contemporary comfort. Cleanliness is a recurring positive point with numerous mentions of the clean and well-equipped nature of the apartments. This combination of strategic location, mountain vistas and immaculate living spaces makes Boulevard Suites Ferrat a commendable choice for travelers.
4 Star
Boulevard Suites Ferrat boasts good facilities, spacious rooms and comfortable accommodation, reflecting its four-star rating. Guests appreciated the well-updated aspects of the hotel and found it generally satisfactory in terms of convenience and communication. The comfort levels of the rooms and the ample space available were highlighted positively. The hotel meets the basic expectations of its category with an adequately equipped gym and pool.
However, certain areas of the hotel show signs of wear and tear. Guests mentioned that the air conditioning system could use some improvements and that the bathroom floors felt dated. Some amenities lacked proper maintenance and specific requests such as a functional Jacuzzi plug were unmet. There was also feedback indicating that the hotel needs renovations and enhancements to fully align with typical four-star standards. Special occasions, such as weddings, were not given extra attention or special treats, which detracted from the overall experience.
In summary, while Boulevard Suites Ferrat provides good comfort and space with decent facilities meeting the basic four-star criteria, it does fall short in some areas requiring upgrades and better maintenance to truly stand out.
Business
Boulevard Suites Ferrat proves to be an excellent choice for business travelers, particularly those needing to attend conferences. The prime location adds to the convenience, making commutes effortless. Guests highlight the spacious and comfortable rooms which cater well to professionals requiring a considerable area to work and relax.
The venue offers a dedicated business center, facilitating a productive working environment. Coupled with good communication from the staff, it becomes clear that the hotel is adept at meeting the needs of those on work trips.
While the wifi connection receives mixed reviews, other aspects such as business-style dinners further enhance the overall experience for corporate guests. Overall, Boulevard Suites Ferrat emerges as an ideal destination for business-related stays, combining practicality with comfort.
Honeymoon
Boulevard Suites Ferrat stands out as an ideal choice for honeymooners with numerous reviews highlighting its dedicated honeymoon suite and overall suitability for romantic getaways. Guests frequently praise the high quality of meals provided, particularly the good breakfasts and dinners, though some did note inconsistencies with in-home dining options. The staff receive consistent commendation for their excellent service, contributing to a generally seamless and enjoyable experience. Additionally, the hotel garners frequent acclaim for its excellent game services, adding an engaging dimension to the stay. Overall, visitors express satisfaction with the hotel’s offerings, noting that everything is generally fine.
Luxury
Boulevard Suites Ferrat offers a stay marked by undeniable luxury and comfort. The rooms are described as luxurious and well-updated, ensuring guests experience modern amenities without maintenance issues. Guests consistently mention the big comfort, highlighting the ease and relaxation provided. The hotel’s prime location near luxury shopping centers adds another layer of convenience for those looking to indulge in upscale retail therapy. Communication with the hotel's staff is efficient, contributing to an overall seamless experience. The impeccable facilities live up to the expectations one would have of a high-end establishment, making it a noteworthy choice for those seeking a five-star atmosphere.
Romantic
Boulevard Suites Ferrat is an ideal destination for couples seeking a romantic getaway. Guests have praised the romantic atmosphere of the hotel, often mentioning the thoughtful touches like rose petals and sparkling wine upon arrival. The stunning views of the Sky Costanera and the Andes mountains significantly enhance the romantic vibe, making it perfect for anniversaries or a wedding night. The comfortable and spacious accommodations, along with the added luxury of whirlpool baths, contribute to the overall experience. Friendly service further complements the setting, making Boulevard Suites Ferrat a favored choice for those desiring a memorable romantic stay.
Yes, Boulevard Suites Ferrat has pool(s) that belong to one or more of the following categories: Outdoor Pool.
Yes, a spa is available at Boulevard Suites Ferrat.
Yes, Boulevard Suites Ferrat welcomes dogs.
No, parking facilities aren't available at Boulevard Suites Ferrat.