The Golden Tulip São João da Madeira presents a challenging pool experience for its guests. Many reviewers consistently highlight the pool area's poor condition, citing issues such as degradation, neglect and the need for significant renovation and maintenance. Additionally, the indoor pool often appears to be either closed or out of service with some commenting on safety hazards like loose and dangerous materials and inadequate lighting. A common theme is the strong bleach odor, indicating cleaning concerns and water temperature issues, particularly with the indoor pool being very cold. These factors collectively result in a pool area that is frequently not operational or suitable for use, leaving guests generally dissatisfied with this aspect of their stay. Despite the presence of both indoor and outdoor pools, the inability to use these facilities reliably is a recurring disappointment.
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