Hotel Palace Santarém Brasil

Santarem -2.41971600, -54.71305700 , Av. Rui Barbosa, 726 Centro (Show on Map)
8.5
Very Good


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1 room2 guests 1 room, 2 guests
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Summary of reviewsHotel Palace Santarém Brasil comes highly recommended for its superb central location, making it easy for guests to access the city's main attractions, shops, bars, restaurants and the waterfront. The proximity to essential services like banks and pharmacies, as well as its convenient placement near bus stops and taxis, further enhances its appeal for travelers.

Guests consistently praise the hotel's spacious and comfortable rooms, noting cleanliness as a standout feature. Rooms are well-equipped with amenities like minibars, air conditioning and some even include hammocks for added comfort. The overall well-maintained facilities contribute to a pleasant stay with many guests highlighting the hotel’s excellent cost-effectiveness.

The breakfast service at Hotel Palace Santarém Brasil receives exceptional reviews with many guests describing it as one of the best they have experienced. The variety and quality of the breakfast offerings, including a wide range of fruits, breads, cakes, juices and regional specialties, ensure there is something to please every palate. The positive atmosphere of the dining area and the courteous, attentive staff further elevate the breakfast experience.

The hotel staff are frequently commended for their friendliness and helpfulness with numerous reviews highlighting the exceptional service provided by the receptionists and other team members. The staff’s professional and solution-oriented approach leaves a lasting positive impression, making guests feel welcomed and cared for throughout their stay.

While some guests have mentioned inconsistent Wi-Fi connectivity as a drawback with reports of weak or fluctuating signals and slow download speeds, this appears to be one of the few downsides to an otherwise highly positive guest experience.

In summary, Hotel Palace Santarém Brasil is renowned for its prime location, spacious and comfortable rooms, exceptional breakfast and outstanding staff service. Despite some issues with Wi-Fi reliability, the overall quality and value make it a highly recommended option for visitors to Santarém.
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Family Friendly Hotel
The hotel provides family rooms and kids' meals. It also has a hot tub and is located close to local attractions, making it convenient for families to explore the area.

Hotel with Free Wi-Fi
This hotel offers free Wi-Fi. It also provides a comfortable stay with amenities such as a spa tub, hot tub, and air-conditioned rooms, making it ideal for both leisure and business travelers needing reliable internet access.

Accessible Hotel
This hotel is noted for its accessibility, featuring a dedicated Studio - Disability Access room type. It also offers increased accessibility throughout the property, including rooms equipped with grab rails for added support.

Hotel for Honeymoon

Romantic Hotel

Business Hotel

Room Types
Standard Double Room This air-conditioned double room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 1 bed.

Triple Room This air-conditioned triple room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 2 beds.

Deluxe Suite with Spa Bath Guests will have a special experience as this suite features a hot tub and a spa bath. The air-conditioned suite features 1 bedroom and 1 bathroom with a walk-in shower. The suite offers a minibar, a wardrobe, a safe deposit box, a sofa and a flat-screen TV with cable channels. The unit offers 1 bed.

Studio - Disability Access The air-conditioned suite features 1 bedroom and 1 bathroom with a walk-in shower. The suite provides a minibar, a wardrobe, a safe deposit box, a tiled floor and a flat-screen TV with cable channels. The unit offers 1 bed.

Standard Single Room This air-conditioned single room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 1 bed.

Queen Suite The air-conditioned suite features 1 bedroom and 1 bathroom with a shower. This suite offers a TV. The unit offers 1 bed.

Queen Suite The air-conditioned suite has 1 bedroom and 1 bathroom with a shower. This suite offers a flat-screen TV. The unit has 1 bed.

Guest Reviews
8.5
Very Good
Location
Hotel Palace Santarém Brasil boasts a superb location that garners high praise from its guests. The hotel is centrally located, allowing easy access to the city's main attractions, shops, bars, restaurants and the waterfront. Its proximity to the port and the river at the Orla makes it a convenient choice for tourists. The surrounding area includes essential services like banks and pharmacies, highlighting the hotel's central and accessible positioning within the commercial center of Santarém.

Additionally, guests frequently commend the hotel's cleanliness, comfortable rooms and friendly staff. The breakfast service is noted for its variety and quality, further enhancing the overall positive experience. The hotel's facilities are well-maintained and the rooms are spacious with some even featuring hammocks for added comfort.

The convenience is underscored by the strategic placement near major traffic avenues, providing easy access to bus stops and taxis. For those traveling to Alter do Chão, a bus stop right in front of the hotel is particularly beneficial. The staff's attentiveness and excellent service contribute to a comfortable stay, making Hotel Palace Santarém Brasil an appealing choice for visitors looking to explore the area.

Breakfast
Hotel Palace Santarém Brasil is consistently praised for its exceptional breakfast offerings. Guests highlighted the variety and quality of the breakfast with many describing it as excellent, sensational and even one of the best they have ever experienced. The breakfast buffet includes a wide range of fruits, breads, cakes, juices and regional varieties, ensuring there is something to please every palate.

Many reviews compliment the attentive and friendly staff, which enhances the overall breakfast experience. The pleasant atmosphere of the dining area also received positive remarks. Despite very few comments about the breakfast lacking options or ending early, the overwhelming consensus is that the breakfast is delicious, varied and very good.

The positive feedback extends beyond the food to include the hotel's prime location, comfortable and spacious rooms and excellent cost-effectiveness. Overall, the breakfast at Hotel Palace Santarém Brasil stands out as one of its most commendable features, making it a highly recommended option for travelers seeking a satisfying morning meal.

Rooms
Hotel Palace Santarém Brasil offers rooms that consistently impress with their size and comfort. Guests frequently note the spaciousness of the accommodations with many describing the rooms as large and airy. The comfort level is also highly praised with comfortable beds and well-maintained facilities being common highlights. Cleanliness is another strong point with guests appreciating the spotless condition of their rooms.

The rooms at Hotel Palace Santarém Brasil come equipped with amenities such as minibars and air conditioning, contributing to a more comfortable stay. Some rooms even feature unique touches like hammocks. The hotel's central location in Santarém adds to the convenience, making it a good choice for travelers.

Overall, the hotel provides ample, well-ventilated rooms that are both clean and comfortable, contributing to a pleasant stay. The good breakfast and friendly staff further enhance the experience for guests. Despite a few mentions of basic or standard facilities, the overall quality and comfort make Hotel Palace Santarém Brasil a highly recommended option in the area.

Beds
Hotel Palace Santarém in Brazil has garnered numerous positive comments about its beds from guests. The general consensus is that the beds are very comfortable, often highlighted as wonderful and extremely comfortable with some guests noting large, spacious beds that can accommodate multiple people. The mattresses, often described as of great quality, range from super king to large double beds, ensuring a variety of options for different needs. Guests also appreciate the cleanliness of the bed and bath linens, noting the new and clean condition of the beds. Although there are mentions of issues, such as the bed being made up of two single beds or the mattress being worn out in some instances, the overall impression is that the hotel's beds contribute significantly to a pleasant stay. The rooms are frequently described as spacious and well air-conditioned, adding to the comfort provided by the beds. In summary, Hotel Palace Santarém appears to consistently offer a comfortable and clean sleeping experience, complemented by excellent room amenities.

Cleanliness
Hotel Palace Santarém Brasil consistently receives praise for its exceptional cleanliness and organization. Guests frequently highlight the impeccable condition of the rooms, which are always clean and well-sanitized. The accommodations, including bed and bath linens, meet high standards of hygiene, contributing to a comfortable stay.

Many reviews note the hotel’s friendly and helpful staff, further enhancing the positive experience. The varied and well-served breakfast also receives favorable mentions, adding to the value for money. While there were minor criticisms regarding the pillowcases and occasional issues with staff information, these seem overshadowed by the overall high quality of the hotel’s cleanliness.

Located in the heart of the commercial center, the hotel’s convenient location adds to its appeal. Both the facilities and rooms are described as clean, spacious and comfortable, making Hotel Palace Santarém Brasil a well-recommended option for visitors to the city.

Staff
Hotel Palace Santarém Brasil stands out for its exceptional staff, who are consistently praised for their friendliness and helpfulness. Guests frequently comment on how attentive and polite the team is, highlighting the excellent service provided, especially by receptionists. The staff's professional and solution-oriented approach leaves a lasting impression with many noting their readiness to assist with any request, such as providing bath towels promptly.

The positive atmosphere created by the staff’s kindness and availability contributes significantly to the overall guest experience. The employees are regarded as the best part of the stay, often making guests feel welcomed and cared for throughout their visit. The hotel's well-organized environment, combined with the high quality and outstanding service from both the waitstaff and reception, ensures a comfortable and pleasant stay. Whether it’s the fantastic service at the reception or the attentive care from the entire team, Hotel Palace Santarém Brasil comes highly recommended for its exceptional hospitality.

Wi-Fi
At Hotel Palace Santarém in Brazil, the Wi-Fi experience seems to be a mixed bag according to guest reviews. While some guests have found the Wi-Fi to be good, others have encountered significant issues. Many guests reported a weak or fluctuating internet signal throughout the hotel, making it difficult to connect, especially in areas outside the reception. Download speeds were often slow and for those needing a reliable connection for work, the Wi-Fi proved to be quite frustrating. There were positive mentions about good Wi-Fi in the rooms, but these seemed to be exceptions rather than the rule. Overall, while the hotel offers internet access, the quality and reliability of the service appear to be inconsistent, posing a potential challenge for guests who depend on a stable internet connection.

Business
Hotel Palace Santarém Brasil presents itself as a satisfactory option for business travelers, meeting essential work needs such as a convenient location and amenities. Despite the advantageous location with easy access to good gyms and taxis readily available at the hotel door, the internet service is notably poor, posing a significant challenge for those working remotely. While the hotel covers many business traveler requirements effectively, the unreliable internet connection suggests having alternative plans for connectivity. Furthermore, guests may need to arrange their own transfers from reception.


No, Hotel Palace Santarém Brasil doesn't have any pool.

No, a spa isn't available at Hotel Palace Santarém Brasil.

No, Hotel Palace Santarém Brasil doesn't allow dogs.

No, parking facilities aren't available at Hotel Palace Santarém Brasil.

No, Hotel Palace Santarém Brasil doesn't have a gym.

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