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Summary of reviewsNovohotel Express is highly regarded for its excellent location in a prime downtown area, which offers guests easy access to local markets, shops, and essential amenities such as supermarkets and restaurants. The hotel's central position, combined with its peaceful rooms, makes it an ideal choice for both leisure and business travelers. Guests frequently commend the staff for their attentiveness and friendliness, noting their efforts to create a welcoming atmosphere and provide excellent service.
The breakfast experience garners mixed feedback, with many guests appreciating the quality and taste, though some suggest improvements in variety and space. Cleanliness in the rooms is another area where the hotel receives praise, particularly for clean sheets and overall tidiness. However, there are notable concerns regarding maintenance and hygiene, with issues such as aging facilities, air conditioning problems, and noise disturbances being pointed out by some guests.
Parking at Novohotel Express is a convenient feature, albeit with limitations such as space constraints and extra charges. While many appreciate the covered parking area, there are also logistical challenges that could be improved. The beds are generally seen as comfortable, though opinions vary, with some guests finding them outdated and linens worn.
In summary, Novohotel Express offers a combination of a superb location, amiable staff, and essential amenities that make it a favorable choice, though addressing certain maintenance and variety issues would significantly enhance the overall guest experience. Show more
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Family Friendly Hotel
Dog Friendly Hotel
Business Hotel
Hotel with Parking
Small Hotel
3-Star Hotel
Room Types
Guest Reviews
Location
Novohotel Express boasts a stellar location that consistently impresses its guests. It's situated in a prime downtown area that offers easy access to the city's commercial centers, making it perfect for those looking to explore the vibrant local markets and shops. The hotel's proximity to Avenida Sarandí is particularly convenient for visitors keen on experiencing the area's offerings.
Parking facilities enhance its accessibility, which is a welcome feature for guests traveling by car. Additionally, it's conveniently located near essentials like a supermarket, bakery, and restaurant, making everyday necessities just a short walk away.
Guests frequently praise the peaceful rooms, allowing for a restful retreat despite its central location. The hotel staff service is often highlighted alongside the location as one of the property's best attributes, contributing to an excellent overall experience. Whether visiting for leisure or business, guests find Novohotel Express's central location a significant advantage, perfectly balancing comfort and convenience.
Breakfast
Novohotel Express offers a breakfast experience that draws mixed reviews from its guests. On the positive side, many visitors appreciate the quality of the breakfast available, describing it as good, delicious, and the highlight of their stay. Some have found a satisfying selection that includes coffee, tea, yogurt, milk, juices, and tasty bread for toast, which adds a delightful touch to the morning. For several guests, the breakfast is seen as acceptable and fulfilling, meeting expectations for a hotel meal.
However, there are numerous comments suggesting room for improvement. One recurrent observation is the limited variety available, with some guests noting a lack of fruit options and minimal replenishment. The space where breakfast is served also seems to be a point of contention, described as cramped and in need of expansion to accommodate more guests comfortably. Concerns about cleanliness and the occasional presence of reused food have been noted as well. Despite these criticisms, many guests still find the breakfast to be a redeeming aspect of the hotel experience.
Rooms
Novohotel Express offers some aspects that have impressed guests, but there are several areas for improvement based on their feedback. The cleanliness of the rooms stands out positively, with guests frequently noting that the sheets are clean and the cleanliness of the room overall is quite good. In terms of comfort, the mattresses receive favorable comments for their comfort, adding to a restful night's sleep.
However, the experience can be inconsistent, with several guests pointing out issues. The air conditioning frequently comes up as a problem, either not working well or not present at all, which is notably uncomfortable in high-temperature conditions. Moreover, the facilities in general are described as aging and not well-maintained, with some guests pointing to broken showers and the lack of basic amenities such as a refrigerator and electric kettle.
Bathroom conditions also present a mixed picture; while some find them functional, others describe them as small or lacking necessary accessories like drying towels. Noise disturbances from other residents and sunlight not being adequately blocked by the room add to the concerns. Additionally, there have been instances where room types did not match the reservation, such as receiving a triple room instead of a reserved quadruple.
Overall, while Novohotel Express provides a basic level of comfort and cleanliness, enhancing the facility maintenance, room amenities, and reservation accuracy could substantially elevate the guest experience.
Beds
At Novohotel Express, guests have mixed feedback about the quality of the beds. Many guests found the beds to be very comfortable, citing positive experiences with the feel of the mattress and the cleanliness of the sheets. Some even specifically mentioned that they liked the bed, appreciating its overall comfort. However, there are contrasting opinions highlighting issues such as hard mattresses, worn-out bed linens, and even beds that are outdated and uncomfortable. Some reviewers noted the poor quality of the mattresses and mentioned instances where the beds or mattresses appeared to be significantly aged, contributing to an uncomfortable sleeping experience. Despite these issues, the hotel staff's attention is positively acknowledged, suggesting a level of service that perhaps compensates for some of the shortcomings in bed comfort.
Cleanliness
Novohotel Express has received mixed feedback regarding cleanliness from its guests. On the positive side, some visitors found their rooms to be very nice and clean, with fresh bed and bath linens. However, many reviews highlighted significant issues with the hotel's hygiene standards. Common complaints included dirty and dusty rooms, with specific concerns about unclean bathrooms, stained sheets, and bedding. Some guests also encountered unpleasant odors, particularly of cigarette smoke, and noted problems with mold and mosquitoes. The cleanliness of the furniture and under-bed areas also fell short of expectations, and there were incidents of leftover items, like used toothpicks, found in rooms. Guests mentioned that the hotel seemed old and worn, with various maintenance issues such as a damaged bathroom door and a non-functioning air conditioner. Despite these challenges, the friendliness of the staff received positive acknowledgment. Overall, while some aspects were appreciated, Novohotel Express needs to address its cleanliness and maintenance issues to improve guest satisfaction.
Staff
Guests of Novohotel Express consistently commend the attentiveness and friendliness of the staff. Numerous reviews highlight how employees go above and beyond to ensure a pleasant stay, creating a welcoming and hospitable atmosphere. The staff's willingness to assist guests and their polite, kind demeanor stand out as major positives in the reviews. Visitors are particularly impressed with the team's ability to address needs and provide excellent service, from reception to housekeeping. Even amid challenges, the commitment of the staff to facilitate a comfortable experience is frequently noted as the hotel's strongest asset.
Parking
At Novohotel Express, guests have varying experiences with the parking situation, which is a mixed bag of convenience and challenges. On the positive side, the parking offers a covered space that is appreciated for providing protection for vehicles. Some guests specifically chose the hotel due to the availability of this garage option, suggesting it adds value for those seeking secure parking. Additionally, there is a designated safe place to leave bikes, which is beneficial for cycling enthusiasts.
However, there are several drawbacks to consider. The parking garage itself is described as tight, accommodating only five vehicles, which can lead to logistical challenges. Complaints about extra fees for parking are common, with some guests surprised by charges not clearly advertised. The garage can become difficult to navigate, particularly after a certain time when cars may block each other, leading to frustrations for those needing to access their vehicles.
Guests also note that more parking spaces are necessary to handle demand, and some find the experience so poor that they prefer parking on the street, despite the presence of dust and limited security. Overall, while Novohotel Express does offer parking amenities, guests should be prepared for additional charges and consider potential inconveniences during their stay.
No, Novohotel Express doesn't have any pool.
No, a spa isn't available at Novohotel Express.
Yes, Novohotel Express welcomes dogs.
Yes, parking facilities are available at Novohotel Express.