Featuring spacious and fully-equipped rooms and suites, amenities for couples and families alike, an award-winning spa, restaurants and bars with delectable options, a variety of activities and sports, and, of course, a privileged beachfront location right on Miramar Beach, this resort is an ideal option for the most relaxing and enjoyable stay.
Summary of reviews
Despite some mixed reviews, the Hilton Sandestin Beach Golf Resort & Spa has something to offer to its guests. The hotel's stunning location, beautiful beach and excellent setup are great pluses. While some guests found the hotel to be outdated and overpriced, others loved their stay despite ongoing COVID-19 challenges. A few guests complained about inconsistent housekeeping services and wait times for restaurants. However, the Hilton Sandestin Beach Golf Resort & Spa is still a good choice for a comfortable and relaxing vacation. Although some thought it lacked ultra-luxury, it was enjoyed by many and is worth considering for a stay.
Boasting a beachfront location on Miramar Beach, this accommodation offers spacious and modern rooms and suites, a pool with sea views, as well as close proximity to many shops and areas of interest.
Sundestin Beach Resort is a great choice for guests with disabilities, as the staff are accommodating and attentive. The security officer went out of their way to assist a guest in a wheelchair and another guest's elderly father using a cane was given a room closer to the elevator. While some guests noted that the bathrooms could use updating, the resort has convenient washer and dryers on each floor. Although the property is old and needs some repairs, it remains a popular choice due to its prime location and proximity to local attractions.
The Holiday Inn Express & Suites Panama City Beach - Beachfront by IHG is a perfect family vacation spot with its prime location on the beach and heated pools that are perfect for kids of all ages. The hotel offers a wide range of activities that are designed especially for families, including a lazy river and hula shows at night. The staff are friendly and go out of their way to make guests feel welcome. The hotel is clean, safe and family-friendly with bunk beds and plenty of space for the family. Overall, this hotel guarantees that families will have a wonderful and memorable vacation.
Shores of Panama Resort receives praise for its exceptional beachfront location, providing stunning ocean views and easy access to the beach. Guests appreciate the vibrant environment with nearby attractions, shopping and plentiful dining options. The resort amenities, including pools, parking spots and well-maintained security, enhance the overall experience, making it a favored destination for those seeking both relaxation and activities.
The pool and beach access are standout features, frequently described as beautiful and convenient. The pool area garners high marks for its size, cleanliness and amenities like a tiki bar and food hut, making it especially appealing for families. The beach access is equally lauded for its convenience and picturesque setting, offering an exclusive feel that adds to the resort’s appeal.
However, reviews of the rooms suggest a mixed experience. While spaciousness and some clean rooms were noted positively, significant issues with cleanliness, maintenance and furniture were prevalent. Reports of musty and smoky odors, dirty conditions and bug infestations detract from the overall appeal. Additionally, the beds and bedding receive substantial criticism for discomfort and lack of cleanliness, further impacting guest satisfaction.
Cleanliness across the resort is a recurring concern with numerous complaints about dirty sheets, stained carpets and inadequate cleaning services. Guests often found units and shared facilities lacking in proper upkeep and maintenance with unsatisfactory responses from the front desk contributing to frustration.
Staff interactions are reported to be inconsistent. While a few staff members were praised for their friendliness and helpfulness, many reviews highlight rudeness and poor customer service, particularly at the front desk and around the pool and beach areas.
The resort’s parking situation also faces criticism. Despite the benefit of designated spots, the parking garage's tight and confusing layout, slow elevators and limited spaces present significant challenges, especially for larger vehicles. The inconvenience of navigating the garage and the high cost of parking further exacerbate dissatisfaction.
In summary, Shores of Panama Resort excels in its location and amenities, particularly the pool and beach access, but struggles with cleanliness, room maintenance, bed comfort, staff behavior and parking. While the setting remains a major draw, addressing these concerns could vastly improve the overall guest experience.
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*Additional taxes or fees may apply. Please check the final price before completing your booking.Showing 1-5 out of 5 hotels in and around Santa Rosa Beach