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Summary of reviewsNestled in the heart of Santa Monica, the Hilton Santa Monica offers an ideal location praised by guests for its close proximity to key attractions like the iconic Santa Monica Pier, the beach, shopping areas and a variety of restaurants. The hotel's convenient access to public transportation makes exploring further afield effortless. Despite its central location, the hotel maintains a peaceful atmosphere, providing a restful stay.
The breakfast at Hilton Santa Monica receives mixed reviews. Many guests appreciate the varied and enjoyable options provided, commending the attentive and fantastic staff, especially highlighting the breakfast buffet as a hit among families. However, many feel the breakfast could improve in terms of cost-effectiveness, variety and service speed.
Dinner at the hotel generally receives praise for the quality of the food, particularly the salmon dinner which is often highlighted. However, some guests find the dinner options overpriced and limited in selection with many opting to explore additional dining options in the surrounding area.
The rooms at Hilton Santa Monica are largely appreciated for their spaciousness, modern facilities and cleanliness. Guests often describe the atmosphere as bright, airy and luxurious. The comfort of the beds, well-equipped bathrooms and overall room amenities are consistently praised. However, a few guests find certain rooms small and note occasional noise from the nearby freeway.
Cleanliness is one of Hilton Santa Monica's standout features. Guests frequently praise the very clean rooms and well-maintained facilities, which extend to common areas, the pool and other parts of the property. Isolated mentions of occasional lapses in housekeeping do not significantly detract from the overall positive sentiment regarding cleanliness.
The staff at Hilton Santa Monica are frequently commended for their friendliness, helpfulness and professionalism. Guests consistently describe the team as welcoming and ready to assist with any needs, enhancing the overall experience and contributing significantly to the hotel's positive reputation.
The hotel's WiFi service receives mixed reviews. While free WiFi in public areas like the lobby generally works well, the paid WiFi in rooms elicits a range of feedback from very fast to occasionally slow and weak. Nonetheless, the helpfulness of the staff in resolving connectivity issues is appreciated.
The gym is praised for its cleanliness and modern facilities, despite being described as small with minimal strength equipment. The pool area is well-regarded for its spaciousness, cleanliness and family-friendly environment, though a few guests find it smaller than expected and occasionally crowded.
The proximity to the beach is a notable advantage with the shore just a short walk away. Guests appreciate the easy access to both the beach and the Santa Monica Pier and the provision of beach towels adds convenience.
Parking at the hotel is considered quite expensive with valet service fees being a common point of contention. Despite this, the convenience and efficiency of the valet service are acknowledged, though many guests recommend nearby public parking options that are more cost-effective.
Overall, Hilton Santa Monica is recognized as a family-friendly hotel, offering spacious and comfortable accommodations suitable for families. The location and amenities cater well to family needs, ensuring a pleasant stay for guests of all ages. Show more
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Categories
Family Friendly Hotel
The Hilton Santa Monica is centrally located and within walking distance of Santa Monica Beach and the Santa Monica Pier, making it convenient for families to explore the area.
Hotel with Parking
This hotel offers valet parking with secured and covered facilities. In/out privileges are available for guests.
Hotel with Outdoor Pool
The Hilton Santa Monica Hotel & Suites offers an outdoor pool with sun loungers. The hotel is located within walking distance of Venice Beach.
Hotel near Golf Courses
Hotel near The Beach
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Hotel with Swimming Pool
Heated Pool Outdoor Pool
Business Hotel
Accessible Hotel
Hotel with Gym
Hotel for Yoga
3-Star Hotel
Hotel with Heated Pool
Room Types
Double Room with Two Double BedsThis air-conditioned quadruple room is comprised of a flat-screen TV with streaming services and a private bathroom. The unit has 2 beds.
One-Bedroom Suite with Two Double BedsOffering free toiletries, this suite includes a private bathroom with a bath or a shower and a hairdryer. The suite has carpeted floors, a seating area with a flat-screen TV with streaming services, air conditioning, a tea and coffee maker, as well as a wardrobe.
One-Bedroom Suite with Two Double Beds - Hearing AccessibleProviding free toiletries, this suite includes a private bathroom with a bath or a shower and a hairdryer. The suite features carpeted floors, a seating area with a flat-screen TV with streaming services, air conditioning, a tea and coffee maker, as well as a wardrobe.
King RoomProviding free toiletries, this double room includes a private bathroom with a bath or a shower and a hairdryer. The spacious double room provides air conditioning, a tea and coffee maker, a wardrobe, a safe deposit box and a flat-screen TV with streaming services. The unit offers 1 bed.
King Suite with BalconyThis air-conditioned suite is comprised of a flat-screen TV with streaming services, a private bathroom as well as a balcony.
One-Bedroom King Suite - Mobility AccessibleOffering free toiletries, this suite includes a private bathroom with a bath or a shower and a hairdryer. The suite features carpeted floors, a seating area with a flat-screen TV with streaming services, air conditioning, a tea and coffee maker, as well as a wardrobe.
One-Bedroom King SuiteProviding free toiletries, this suite includes a private bathroom with a bath or a shower and a hairdryer. The suite features carpeted floors, a seating area with a flat-screen TV with streaming services, air conditioning, a tea and coffee maker, as well as a wardrobe.
King Room - Hearing AccessFeaturing free toiletries, this double room includes a private bathroom with a bath or a shower and a hairdryer. The spacious air-conditioned double room features a flat-screen TV with streaming services, a tea and coffee maker, a wardrobe and a safe deposit box. The unit has 1 bed.
One-Bedroom King Suite - Hearing AccessProviding free toiletries, this suite includes a private bathroom with a bath or a shower and a hairdryer. The suite features carpeted floors, a seating area with a flat-screen TV with streaming services, air conditioning, a tea and coffee maker, as well as a wardrobe.
Queen Room with Two Queen BedsThis air-conditioned quadruple room includes a flat-screen TV with streaming services and a private bathroom. The unit offers 2 beds.
One-Bedroom Queen Suite with Two Queen BedsOffering free toiletries, this suite includes a private bathroom with a bath or a shower and a hairdryer. The suite has carpeted floors, a seating area with a flat-screen TV with streaming services, air conditioning, a tea and coffee maker, as well as a wardrobe.
King Suite with Balcony and City ViewThis air-conditioned suite is comprised of a flat-screen TV with streaming services, a private bathroom as well as a balcony with city views.
Double Room with City ViewOffering free toiletries, this quadruple room includes a private bathroom with a bath or a shower and a hairdryer. The air-conditioned quadruple room offers a flat-screen TV with streaming services, a tea and coffee maker, a wardrobe, a safe deposit box as well as city views. The unit has 2 beds.
One-Bedroom Suite with City ViewOffering free toiletries, this suite includes a private bathroom with a bath or a shower and a hairdryer. The air-conditioned suite offers a flat-screen TV with streaming services, a tea and coffee maker, a seating area, a wardrobe as well as city views.
King Bed with City ViewProviding free toiletries, this double room includes a private bathroom with a bath or a shower and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with streaming services, a tea and coffee maker, a wardrobe, a safe deposit box as well as city views. The unit offers 1 bed.
One-Bedroom King Suite with City ViewOffering free toiletries, this suite includes a private bathroom with a bath or a shower and a hairdryer. The air-conditioned suite offers a flat-screen TV with streaming services, a tea and coffee maker, a seating area, a wardrobe as well as city views.
King Room with City View - Hearing AccessibleFeaturing free toiletries, this double room includes a private bathroom with a bath or a shower and a hairdryer. The spacious double room features air conditioning, a tea and coffee maker, a wardrobe, a safe deposit box and a flat-screen TV with streaming services. The unit has 1 bed.
One-Bedroom King Suite with Roll-In Shower - Mobility AccessFeaturing free toiletries, this suite includes a private bathroom with a bath or a shower and a hairdryer. This wheelchair accessible suite has air conditioning, a seating area with a flat-screen TV and a roll-in shower.
Executive One-BedroomThis air-conditioned suite includes a flat-screen TV with streaming services, a private bathroom as well as a balcony with sea views. The unit offers 1 bed.
One-Bedroom King Suite with BalconyThis air-conditioned suite includes a flat-screen TV with streaming services, a private bathroom as well as a balcony with sea views. The unit offers 1 bed.
One-Bedroom King Suite with Partial Ocean ViewProviding free toiletries, this suite includes a private bathroom with a bath or a shower and a hairdryer. The air-conditioned suite provides a flat-screen TV with streaming services, a tea and coffee maker, a seating area, a wardrobe as well as sea views. The unit offers 1 bed.
One-Bedroom Suite with Patio - Pool ViewThis air-conditioned suite includes a flat-screen TV with streaming services, a private bathroom as well as a balcony with pool views. The unit offers 1 bed.
One-Bedroom Suite with One King Bed and One Queen BedThis air-conditioned suite includes a flat-screen TV with streaming services, a private bathroom as well as a balcony with sea views. The unit offers 2 beds.
Guest Reviews
8.0
Very Good
Location
Nestled in the heart of Santa Monica, the Hilton Santa Monica offers a prime location that guests consistently rave about. The hotel's strategic positioning puts visitors within a convenient walking distance of numerous key attractions like the iconic Santa Monica Pier, beach and a variety of shopping areas and restaurants. With the bustling Santa Monica center just a ten-minute walk away, guests find it easy to explore the surrounding points without the need for extensive travel.
The proximity to the beach is a significant advantage, making it ideal for beach lovers and those wanting to experience the vibrant coastal life. The hotel is conveniently located near public transport options, providing easy access to Los Angeles and beyond, including the metro station for effortless transit to other parts of the city.
Despite its central location, the hotel manages to maintain a peaceful atmosphere, allowing guests to enjoy both the lively surroundings and a restful stay. This balance of accessibility and tranquility is often highlighted by visitors who appreciate the quiet yet central spot near the main attractions.
Guests also appreciate the hotel's modern amenities and spacious rooms, finding it a comfortable and clean base from which to explore the vibrant city. The hotel's friendly and accommodating staff further enhance the experience, ensuring a welcoming stay for all visitors.
However, a few reviews note minor drawbacks such as the nearby busy street and occasional traffic noise from the freeway. Yet, these points do not overshadow the overall convenience and excellent location that make Hilton Santa Monica a highly recommended choice for tourists looking to soak in the best of Santa Monica.
Breakfast
At Hilton Santa Monica, breakfast has garnered a range of feedback from guests, emphasizing both the strengths and areas for improvement. On the positive side, many guests praised the breakfast, labeling it as "great" and "very good," while some even deemed it "excellent" and "exceptional." Guests appreciated the varied and enjoyable options and the efforts of the attentive and fantastic staff did not go unnoticed. For families and those looking for hearty morning meals, the breakfast buffet was a definite hit, described as fresh, good and offering a pleasant start to the day.
However, several guests pointed out significant drawbacks, particularly concerning the cost. Many found the breakfast to be overpriced and not reflective of its value with breakfast buffets and other options being labeled as too expensive. There was a notable mention of limited choices with some guests expressing disappointment over the basic and monotonous selections that did not change throughout their stay. Issues like the lack of a buffet option, slow service and the inclusion of items like coffee and granola as the only offerings were also highlighted as areas needing improvement. Additionally, the small breakfast area and occasional quality issues, such as moldy blueberries, detracted from the overall experience.
In summary, while the breakfast offerings at Hilton Santa Monica have their moments of excellence and commendation, there is a significant need for enhancement in variety, service speed and value for money to meet the expectations of all guests.
Dinner
Hilton Santa Monica offers a dining experience that receives mixed feedback from its guests. The quality of the food is generally praised with guests highlighting the delicious options, particularly the salmon dinner which stands out as amazing. The hotel's restaurant is described as nice and the menu for dinner is appreciated despite its limited selection.
However, many guests find the meals to be quite expensive, feeling that the dinner options, while good, are overpriced. The limited choices are often noted, sometimes attributed to COVID-19 restrictions. For those looking for more variety, the surrounding area offers additional restaurants and bars to explore.
Rooms
Nestled in the charming Santa Monica area, the rooms at the Hilton Santa Monica offer a mix of experiences. Positive reviews frequently highlight the spaciousness of many rooms with some guests appreciating the large suites that provide comfort and convenience for families or larger groups. Many rooms have been recently renovated, boasting fresh, clean and tastefully decorated interiors with modern facilities that enhance the overall ambiance. The atmosphere is often described as bright, airy, homely and luxurious with outstanding décor and furnishings that give a lavish feel.
Comfort is a consistent theme as visitors enjoy the comfortable beds, well-equipped bathrooms and overall room amenities. The hotel staff and room service also receive praise for their friendliness and efficiency, contributing to positive stays. Several reviews mention the cleanliness of the rooms, which are maintained well throughout guests' stays.
However, some critiques are noted regarding room size, especially for larger groups. Some rooms are reportedly small with limited space for multiple people and their luggage. The suite rooms might sometimes not meet space expectations and a few rooms have been mentioned as outdated or needing better soundproofing.
Despite noise from the nearby freeway and occasional issues with air conditioning units, the overall experience is marked by quality service, comfort and a pleasant atmosphere, making it a worthwhile option for visitors seeking a reliable stay in Santa Monica.
Beds
When it comes to bedding at Hilton Santa Monica, guests mostly highlight the comfort and quality of the beds. Many describe the beds as comfortable, often noting that they provide a great night's sleep. Phrases like "very comfortable beds," "comfy beds," and "beds were very spacious" recur frequently, underscoring a general satisfaction with the bedding situation. Descriptions such as "bed was like sleeping on a cloud" and "quality of the bedding" paint a positive picture for those seeking a restful stay.
However, not all feedback is glowing. Some guests point out that the beds were a bit too soft for their liking and the size of the beds received mixed reviews with a few mentioning they were on the smaller side. The sofa bed, specifically, seems to have varied experiences with some finding it less comfortable or even broken.
Overall, while there are a few concerns regarding bed size and firmness, the majority of guests at Hilton Santa Monica leave with a positive impression of the comfort and quality of the bedding.
Cleanliness
The Hilton Santa Monica has garnered praise for its exceptional cleanliness and well-maintained facilities. Guests frequently note that the rooms are very clean, some describing them as spotlessly clean and well-tended daily by thorough housekeeping. The hotel itself is clean, featuring newly renovated and modern spaces that are both tidy and comfortable.
The cleanliness extends to all areas of the property, including common spaces and the pool, which is noted for being clean and safe. The hotel's interior has a beautiful ambiance and is decorated with taste, contributing to a clean and refreshing atmosphere that many guests appreciate.
While there are isolated mentions of occasional lapses in housekeeping frequency and some issues like a dirty bathroom or lack of towels at the pool, the overwhelming sentiment highlights the hotel's dedication to maintaining a high standard of cleanliness. The cleanliness, along with the friendly and helpful staff, ensures a comfortable and pleasant stay for visitors.
Staff
Hilton Santa Monica has garnered numerous praises for its exceptional staff, making it a standout choice for travelers. Guests frequently commend the team for being extremely friendly, helpful and professional. The staff is often described as welcoming, kind and courteous, ensuring that visitors feel right at home from the moment they arrive.
The team is praised for its readiness to assist and provide excellent service with many reviewers highlighting the attentiveness and accommodating nature of the employees. Service is described as efficient with the staff consistently going above and beyond to meet the needs of their guests. This high level of customer care extends to all areas of the hotel, from the reception and dining areas to housekeeping and valet parking.
The friendliness and pleasant demeanor of the staff are recurring themes with many guests noting how these qualities made their stay particularly delightful. Despite a few isolated negative experiences, the overwhelming sentiment is that the staff at Hilton Santa Monica are a major asset to the hotel, ensuring a positive, comfortable and memorable stay for guests.
Wi-Fi
Travelers visiting the Hilton Santa Monica have shared varying experiences with the hotel's WiFi service. While there are mentions of having to pay for WiFi, particularly in the rooms, there is free WiFi available in public areas such as the lobby, which guests noted works well. The quality of the paid WiFi seems to be inconsistent; some guests praised it as very fast and efficient, while others described it as slow and weak with occasional connection issues. Despite these mixed reviews, the complimentary WiFi in communal spaces like the lobby generally received positive feedback with many finding it sufficient and reliable for their needs. The hotel staff were also commended for being helpful, which might enhance the overall experience.
Gym
The gym at Hilton Santa Monica offers a spacious and modern space suitable for those looking to maintain their fitness routines during their stay. Despite some mentions of the gym being small and having minimal strength equipment, the majority of guests found it well-equipped for basic workouts. The fitness area is described as clean, well-maintained and featuring modern facilities, including clean towels and water for convenience. The gym, along with the hotel's pool, generally receives positive feedback, indicating that guests are satisfied with the amenities provided.
Pool
The pool area at Hilton Santa Monica has garnered a mix of reviews, but predominantly positive feedback shines through. Guests repeatedly highlight the spaciousness and cleanliness of the pool with many appreciating the large, luxurious feel. It's described as a great spot for relaxation and family-friendly with kids particularly enjoying the separate child pool. Several reviews note the well-maintained condition of the pool and the overall pleasant and appealing environment. The heated pool has been praised for its comfort, although some guests mentioned it felt colder than expected. The rooftop pool and the accompanying beautiful views have received commendations. However, a few reviews pointed out that the pool can become crowded and some found it smaller than anticipated. Despite minor drawbacks like the occasional lack of towels or the absence of a pool bar and music, the overall experience seems to be one of enjoyment and relaxation, making it a lovely feature of the hotel.
Beach
The Hilton Santa Monica offers excellent proximity to the beach, making it a popular choice for beachgoers. It's conveniently located within a short and easy walk to the shores with many guests noting that it takes less than ten minutes to reach the beach. Some reviews mention a five-minute walk, while others point out it's just two or three blocks away. The hotel is also close to the iconic Santa Monica Pier, enhancing its practical location for those looking to explore the area.
While the proximity is often praised, a few reviews indicate that the walk can feel longer or less easy to some, but the overall consensus is still positive. Beach towels are available, adding to the convenience for guests. Despite occasional comments about crowded beaches, the general sentiment highlights the beach's nearby accessibility and convenience for a relaxing seaside experience. Neat rooms and other nearby attractions further enhance the appeal of staying at Hilton Santa Monica for beach lovers.
Parking
Many guests regard parking at Hilton Santa Monica as quite expensive. The hotel's valet parking service receives praise for its convenience and organization with friendly staff enhancing the experience. However, the high costs associated with valet parking are frequently noted with fees as high as $52 per day being mentioned. Some guests find these prices excessive and unnecessarily costly. Alternatives such as a public parking lot across the street are often recommended for their lower cost and practicality.
Despite the ample mentions of the high expense for parking, the valet service remains a notable feature, appreciated for its efficiency and the staff's helpfulness. Nevertheless, the absence of a self-parking option and the additional parking fees are common points of contention among visitors. Overall, while the hotel offers convenient parking solutions, the significant costs warrant consideration.
Family
The Hilton Santa Monica has garnered positive feedback as a family-friendly hotel, particularly appreciated for its suitability for family stays. Guests have consistently found the accommodations comfortable and practical for families, praising the convenience and spaciousness of the family rooms. The hotel's location, close to the beaches and equipped with living room areas, adds to its appeal for family vacationers.
While there have been some mentions of the accommodations being basic, most reviews highlight the comfort and convenience for families, even those with larger groups, such as a family of five. The Hilton Santa Monica is also recognized for being a good choice for a pleasant family journey, offering a comfortable stay for families of four or more.
Though there were some minor reservations from a few guests regarding activities specifically for children, the overall sentiment leans towards the hotel being suitable and good for kids. Even with a few guests noting the presence of conferences, families have generally loved everything the hotel has to offer, reinforcing its reputation as a good family hotel.
4 Star
The Hilton Santa Monica generally meets the expected Hilton standards with guests experiencing great service, cleanliness and a delightful atmosphere. Many reviews highlight the hotel's perfect match to the Hilton quality, recommending it highly for these attributes. The location, service and suites have been praised as deserving of a four-star rating.
However, some guests have noted that the rooms are small and the hotel's amenities do not fully align with the expectations of a four-star property. A few reviews mention that, while the hotel maintains a good standard, it may not completely fulfill the four-star promise and could be considered somewhat overpriced for what it offers. Despite this, it remains a well-regarded choice, though there might be better four-star Hilton properties available.
Business
The Hilton Santa Monica emerges as an excellent choice for business travelers. Reviewers frequently highlight its suitability, describing it as ideal, perfect and delightful for work-related trips. The hotel boasts good facilities and attentive staff, which cater well to business needs. Amenities include a well-equipped conference room and multiple meeting rooms, making it a fitting venue for business meetings and conferences. Guests appreciate the business-friendly environment and mention that the location is exceedingly convenient for corporate activities. Additional features such as self-parking options and valet service add to the overall convenience, particularly for those traveling on business. Although there's no dedicated business center, the hotel's setup still supports remote work effectively.
Luxury
The Hilton Santa Monica offers a truly luxurious experience to its guests. The king rooms are described as luxurious and the overall decor of the hotel exudes elegance and style. The property is newly designed, stylish and impeccably clean, contributing to an upscale ambiance. Guests highlight that the hotel provides luxury accommodations at a reasonable price, making it a great option without feeling overpriced. Although some reviews mention that it may not be as luxurious as it once was, the beautiful decor and elegant property consistently meet the standards of a luxury hotel. Overall, the Hilton Santa Monica successfully creates a lavish and luxurious environment for its visitors.
Romantic
With its romantic ambiance and relaxing decor, Hilton Santa Monica emerges as an ideal destination for couples seeking a memorable getaway. The romantic setting, coupled with breathtaking views from the room, promises an atmosphere that is both tranquil and rejuvenating. Perfect for couples looking to unwind, the hotel effortlessly combines romantic themes with a serene location, making it a prime choice for romantic getaways.
Guests frequently highlight the beautiful, romantic decor which adds to the overall charm of the stay. The hotel's friendliness and the overall atmosphere contribute to a memorable experience, perfect for couples aiming to disconnect from the hustle and bustle of daily life.
However, while the hotel receives glowing praise for romantic stays and honeymoons, it isn't universally the perfect choice for honeymoon trips according to some. Nonetheless, the majority of visitors highly recommend it for its romantic allure and serene environment, making it a delightful option for those looking to celebrate love.
Yes, Hilton Santa Monica has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool.
No, a spa isn't available at Hilton Santa Monica.
No, Hilton Santa Monica doesn't allow dogs.
Yes, parking facilities are available at Hilton Santa Monica.