Santa Marta11.22845200,
-74.19773700,
Avenida Del Ferrocarril Avenida Del Ferrocarril, Calle 29e-111(Show on Map)
8.2
Very Good
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1 room2 guests1 room, 2 guests
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Summary of reviewsRokaDura Hotel is favorably received for its strategic and accessible location, providing convenience for travelers wanting to explore the city. Nestled between the bus station and city center, it offers easy access to local attractions and transport links to the beaches and downtown, all within a tranquil and secure environment.
The hotel rooms are generally described as clean, cool, and comfortable, offering a good mix of value for money with a modest comfort level. Guests particularly appreciate the cleanliness and friendliness of the staff, with spacious accommodations featuring large beds. While some amenities are limited, such as shared bathrooms and fans instead of air conditioning, the setup is suitable given the warm local climate. The atmosphere is also described as friendly and calm.
Guests consistently praise the hotel's high standard of cleanliness, from the rooms to communal areas. Despite occasional lapses in areas like the kitchen and pool, the overall impression remains positive, supported by attentive service and readily available supplies.
The staff at RokaDura Hotel receives abundant praise for their warmth and friendliness, particularly mentioned are Ms. Yamile and Mr. Imer. Their attentive service and useful recommendations contribute to a welcoming atmosphere where guests feel well cared for.
The pool area offers a mixed experience; it serves as a calm spot for relaxation, benefiting from friendly staff interactions. However, issues with its size, occasional lack of operation, and cleanliness are noted, along with the presence of mosquitoes at night. These areas present opportunities for improvement to enhance guest enjoyment.
Overall, RokaDura Hotel offers a positive experience with its excellent location, commendable cleanliness, and friendly staff, providing a comfortable stay with room for further enhancement in some areas. Show more
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Categories
Guest House with Indoor Pool
Offers an indoor pool for guests to enjoy leisure and entertainment. The hotel creates a friendly atmosphere ideal for travelers.
Guest House Taking Steps Towards Sustainability
Guest House with Swimming Pool
Indoor Pool
Small Guest House
Room Types
Double RoomOffering free toiletries, this double room includes a private bathroom with a shower. The double room's kitchenette is available for cooking and storing food. Featuring an outdoor dining area, this double room also offers a tiled floor and a flat-screen TV. The unit offers 1 bed.
Quadruple Room with BathroomProviding free toiletries, this quadruple room includes a private bathroom with a shower. The quadruple room's kitchenette is available for cooking and storing food. Featuring an outdoor dining area, this quadruple room also provides air conditioning, a tiled floor and a flat-screen TV. The unit offers 2 beds.
Bed in 6-Bed Dormitory RoomThis bed in dormitory features a tile/marble floor, air conditioning and kitchenette.
Budget Double RoomThe double room's kitchenette is available for cooking and storing food. This double room provides a tiled floor, a flat-screen TV and an outdoor dining area. The unit offers 1 bed.
Standard Double RoomOffering free toiletries, this double room includes a private bathroom with a shower. The double room's kitchenette is available for cooking and storing food. This double room features air conditioning, a tiled floor, a flat-screen TV and an outdoor dining area. The unit offers 1 bed.
6-Bed Mixed Dormitory RoomThe dormitory room's kitchenette is available for cooking and storing food. This dormitory room is air-conditioned and has a shared bathroom, a tiled floor and an outdoor dining area. The unit has 6 beds.
Single Room with BathroomThe single room's kitchenette is available for cooking and storing food. This single room offers a tiled floor, a flat-screen TV and an outdoor dining area.
ApartmentThis apartment features 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. The apartment's kitchenette is available for cooking and storing food. The apartment features air conditioning and a tiled floor. The unit has 3 beds.
ApartmentThis apartment is comprised of 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. The apartment's kitchenette is available for cooking and storing food. The apartment offers a tiled floor. The unit offers 2 beds.
Classic Quadruple RoomThe quadruple room's kitchenette is available for cooking and storing food. This quadruple room has air conditioning, a tiled floor, a flat-screen TV and an outdoor dining area. The unit has 3 beds.
About RokaDura Hotel
License: 62768
Guest Reviews
8.2
Very Good
Location
RokaDura Hotel boasts a prime location that offers convenience and accessibility for travelers exploring the city. Nestled between the bus station and the city center, guests find it easy to navigate in and out of the hotel, along with straightforward access to various bus routes. This central positioning ensures that both local attractions and transport links to beaches and downtown areas are easily within reach. With a serene and secure environment, the hotel not only provides tranquility but also simple, comfortable accommodations. Although a 20-minute walk separates it from the heart of the city, its strategic location simplifies getting around and enhances the overall ease of exploring the surrounding areas.
Rooms
RokaDura Hotel offers guests a generally positive experience with its rooms, highlighting their cool, clean, and comfortable conditions. The accommodations provide a mix of comfort and value for money, although the modest comfort level is noted. Guests appreciated the cleanliness and friendliness of the staff, with particular praise given to the cleaning team. Most rooms were described as spacious with large beds, but some feedback mentioned limited amenities, such as shared bathrooms and a reliance on fans rather than air conditioning. The showers, sometimes offering only cold water, seemed fitting given Santa Marta's warm climate. The hostel environment is described as spacious and friendly, although some found the room sizes on the smaller side. Mixed experiences were noted regarding bed comfort and amenities like television channels and bathroom design. Overall, it presents a good balance for those seeking clean and comfortable lodging in a calm setting.
Cleanliness
RokaDura Hotel, nestled in a setting that exudes a natural charm, consistently delivers commendable cleanliness across its premises. Guests frequently comment on the pristine condition of the hotel, from the rooms to the communal areas. The hotel maintains a pleasant atmosphere, enhanced by a fresh scent that permeates the space. Essential supplies such as toilet paper, towels, and soap are readily available, adding to the comfort of the stay. The shared bathrooms are diligently kept clean, upholding a standard that extends to other facilities, including the apartment units and fridges, where visitors can safely store food. While the cleanliness of certain areas, such as the kitchen and pool, has been flagged occasionally, the overall impression remains positive, supported by attentive service. Despite these lapses, the cleanliness of the hotel as a whole has been well-appreciated by guests.
Staff
RokaDura Hotel is a place where hospitality shines through the warmth and friendliness of its staff. Guests frequently commend the hotel's personnel for their genuine kindness and attentiveness. The reception team consistently stands out for their patient and empathetic service, making guests feel welcome and cared for. Mentioned by many is a staff member named Ms. Yamile, along with Mr. Imer, both of whom are recognized for providing excellent service. Housekeeping also receives praise, notably from a guest who appreciated the kindness of the cleaning staff. The team's ability to provide useful information and recommendations adds to the sense of being well looked-after. Visitors describe an overall atmosphere of courteousness, with staff readily available to attend to every need in a helpful and positive manner. RokaDura Hotel's commitment to friendly service is evident in the numerous mentions of the staff's pleasant demeanor and willingness to assist, ensuring a comfortable and enjoyable stay for all.
Pool
The RokaDura Hotel provides a mixed experience when it comes to its pool facilities. On the positive side, guests appreciate the pool as a calm and cool spot to relax and refresh, describing it as a nice area to unwind. It's seen as a welcome refreshment, and some guests find it great for cooling off. The pool area also benefits from the attentive service provided by the staff, particularly mentioning positive interactions with Imer.
On the downside, several guests have reported issues with the pool's size, noting it as small and occasionally not operational. Concerns about cleanliness were raised, with some mentioning that the pool looked dirty or was out of service during their stay, impacting the overall experience. Additionally, the presence of mosquitoes at night detracted from the poolside enjoyment for some.
Overall, while the RokaDura Hotel's pool has potential for enjoyment, maintenance and cleanliness improvements could enhance the guest experience, potentially converting their pool into a more reliable feature.
Yes, RokaDura Hotel has pool(s) that belong to one or more of the following categories: Indoor Pool.
No, a spa isn't available at RokaDura Hotel.
No, RokaDura Hotel doesn't allow dogs.
No, parking facilities aren't available at RokaDura Hotel.