Hotel Perla Suite Santa Marta
Santa Marta
11.24543100,
-74.20919300
,
Centro Historico Carrera 6, # 11-35 Centro Historico
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Summary of reviewsHotel Perla Suite Santa Marta offers guests a pleasant stay with several aspects receiving particular acclaim. The location is praised for its convenience, situated close to the city center and key tourist attractions such as the beach and Park of Lovers. While there are some concerns about the surrounding neighborhood's cleanliness and condition, the central positioning remains a favorable feature, complemented by a delightful roof terrace and reliable Wi-Fi.
Guests generally enjoy the breakfast offerings, which include regional specialties and fresh fruit, although more variety and timeliness in service could further enhance the experience. The rooms at the hotel are well-received, described as clean, modern, and comfortable, complete with effective air conditioning and stylish decor. Beds, in particular, are highlighted for their exceptional comfort, ensuring restful sleep.
Cleanliness throughout the hotel is noted positively, despite occasional minor lapses. However, maintenance of the air conditioning and other facilities contribute to the overall comfort and convenience experienced by guests. One of the standout elements of Hotel Perla Suite Santa Marta is its exceptional staff. From the welcoming reception to the attentive restaurant team, staff members are lauded for their friendliness, professionalism, and helpfulness—leaving a lasting impression on visitors.
In summary, Hotel Perla Suite Santa Marta is a recommended choice for travelers, offering good value with its inviting atmosphere, commendable amenities, and outstanding staff service. Despite some environmental challenges in the area, the comfortable accommodations and central location make it a worthwhile option for those visiting Santa Marta.
Categories
Guests generally enjoy the breakfast offerings, which include regional specialties and fresh fruit, although more variety and timeliness in service could further enhance the experience. The rooms at the hotel are well-received, described as clean, modern, and comfortable, complete with effective air conditioning and stylish decor. Beds, in particular, are highlighted for their exceptional comfort, ensuring restful sleep.
Cleanliness throughout the hotel is noted positively, despite occasional minor lapses. However, maintenance of the air conditioning and other facilities contribute to the overall comfort and convenience experienced by guests. One of the standout elements of Hotel Perla Suite Santa Marta is its exceptional staff. From the welcoming reception to the attentive restaurant team, staff members are lauded for their friendliness, professionalism, and helpfulness—leaving a lasting impression on visitors.
In summary, Hotel Perla Suite Santa Marta is a recommended choice for travelers, offering good value with its inviting atmosphere, commendable amenities, and outstanding staff service. Despite some environmental challenges in the area, the comfortable accommodations and central location make it a worthwhile option for those visiting Santa Marta.
Business Hotel
This hotel features modern amenities, a restaurant serving local cuisine, and a business center, catering to both families and business travelers.
Accessible Hotel
This hotel likely offers accessible rooms and facilities. It is advisable to contact the hotel directly to confirm specific accessibility features such as ramps or modified bathrooms.
4-Star Hotel
This hotel features air-conditioned rooms, a shared lounge, and a terrace. It offers a restaurant, a bar, and a hot tub, providing a comfortable stay with good service. The location is close to Parque de los Novios and other attractions.
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Family Friendly Hotel
Dog Friendly Hotel
About Hotel Perla Suite Santa Marta
License: 44595
Guest Reviews
Location
On the positive side, the hotel's location is described as super and perfect, with guests praising the safety and tranquility of the area. The terrace is a highlight, offering a pleasant dining experience, and the hotel staff consistently receive commendations for their friendliness and attentiveness. The reliable Wi-Fi adds to the convenience for guests who need to stay connected.
However, the surrounding neighborhood receives critique for being slightly dirty and dark, particularly at night, which can create a sense of unease for some visitors. The area is perceived by some as sketchy after hours, and the immediate vicinity of the hotel is noted as not very appealing, detracting from the overall impression. Although within walking distance to key destinations, the route is described as less than ideal, with reports of unpleasant smells and a deteriorated environment.
Despite these concerns, the hotel remains a recommended choice for its amenities and central location, offering an engaging stay for those willing to overlook the imperfections of its surroundings.
Breakfast
However, there are areas that the hotel could improve upon. A recurring theme among guests is the limited variety offered, with some mentioning that the meal was not significantly special and minimal in scope. This has led to suggestions for enhanced variety to better accommodate different tastes and preferences. A few reviews also noted instances of service delays, with breakfast service starting late, which could be inconvenient for tourists needing an early start to explore the city and participate in tours.
Overall, while many find the breakfast experience enjoyable, incorporating more options and ensuring timely service may elevate the breakfast experience to better match the expectations associated with the hotel’s pricing and reputation.
Rooms
While the hotel provides modern comforts such as air conditioning and TVs in rooms, some guests mention variability in breakfast offerings and note the size of the bathrooms as being on the smaller side. Despite these minor points, the overall impression of the room facilities remains positive, particularly regarding sound insulation and the effectiveness of the air conditioning.
The hotel's staff is often commended for their friendliness and attentiveness, contributing to a warm and welcoming environment. Additionally, guests appreciate the hotel’s design details, including a charming roof terrace and amenities like a jacuzzi, restaurant, and bar, which enhance their stay.
Overall, Hotel Perla Suite Santa Marta provides good value for a pleasant stay, with its comfortable and well-maintained rooms and inviting facilities standing out as key highlights.
Beds
Cleanliness
However, there are occasional lapses in cleanliness such as trash found upon check-in and small holes in the sheets. Additionally, some guests have noted issues such as neglected areas in common spaces and irregularities with the bathroom plumbing, leading to unpleasant odors. Despite these minor drawbacks, the air conditioning system is praised for its efficiency, and the location of the hotel adds to its appeal, ensuring guests enjoy both comfort and convenience during their visit.
Staff
The restaurant staff, including a memorable Venezuelan team member, receives high praise for their service and friendliness, creating an inviting dining atmosphere complemented by wonderful food. The hotel personnel, including the owner and drivers, are described as extremely helpful, attentive, and always ready to assist in any way possible. A stay at Hotel Perla Suite is distinguished by its exceptional customer service, characterized by highly efficient and competent staff who leave a lasting impression of warmth and hospitality.
No, Hotel Perla Suite Santa Marta doesn't have any pool.
No, a spa isn't available at Hotel Perla Suite Santa Marta.
Yes, Hotel Perla Suite Santa Marta welcomes dogs.
No, parking facilities aren't available at Hotel Perla Suite Santa Marta.
No, Hotel Perla Suite Santa Marta doesn't have a gym.
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