Hotel Dom Rafael Business
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Summary of reviewsHotel Dom Rafael Business in Santa Maria receives high praise for its strategic location, offering easy access to key local amenities such as shopping malls, the city center and highways. Guests appreciate the serene, green surroundings, ample parking and beautiful entrance, contributing to a welcoming atmosphere.
The hotel's breakfast offerings receive mixed feedback. Many guests commend the variety and taste with descriptors such as sensational and fantastic. However, there are consistent mentions of limited fruit variety, less fresh ingredients and occasional service issues.
The on-site restaurant stands out for its delicious, high-quality Italian cuisine, such as pizza and risotto. Guests find it convenient and appreciate the cost-benefit ratio, although some note limited dinner options and slow service. Despite these minor drawbacks, the restaurant remains a popular and praised facility.
Rooms receive positive comments for their cleanliness, spaciousness and comfort, particularly in the newer sectors of the hotel. However, inconsistencies are noted, including smaller room sizes, maintenance issues and occasional cleanliness lapses. The simpler rooms offer good value, but improvements in these areas are suggested.
Cleanliness across the hotel is frequently highlighted as a positive aspect with guests appreciating the well-maintained and sanitized spaces. Minor issues such as occasional dust and mold are noted but are outweighed by the overall positive sentiment.
Staff at Hotel Dom Rafael Business are renowned for their friendliness, politeness and attentiveness. The exceptional customer service contributes significantly to the welcoming atmosphere. The team's dedication to professionalism and accommodation is consistently praised, despite minor language barriers.
The hotel's wifi receives mixed reviews with some guests reporting strong and reliable connections, while others experience issues, particularly in higher-floor rooms.
The parking facilities are well-regarded, offering ample, safe and convenient spaces at no extra charge. The parking area is easily accessible and provides shade, enhancing the overall guest experience.
Families find the hotel accommodating with a welcoming environment and excellent service. The outdoor area is particularly appreciated for children's activities and suggestions for adding more child-friendly breakfast options are noted.
Lastly, beds receive predominantly positive feedback for their comfort, although some guests mention issues with space and comfort levels. The use of combined single beds and the need for more comfortable pillows are common points for improvement.
Overall, Hotel Dom Rafael Business offers a convenient, clean and comfortable stay with excellent service and dining options, though there is room for enhancement in specific areas.
Categories
The hotel's breakfast offerings receive mixed feedback. Many guests commend the variety and taste with descriptors such as sensational and fantastic. However, there are consistent mentions of limited fruit variety, less fresh ingredients and occasional service issues.
The on-site restaurant stands out for its delicious, high-quality Italian cuisine, such as pizza and risotto. Guests find it convenient and appreciate the cost-benefit ratio, although some note limited dinner options and slow service. Despite these minor drawbacks, the restaurant remains a popular and praised facility.
Rooms receive positive comments for their cleanliness, spaciousness and comfort, particularly in the newer sectors of the hotel. However, inconsistencies are noted, including smaller room sizes, maintenance issues and occasional cleanliness lapses. The simpler rooms offer good value, but improvements in these areas are suggested.
Cleanliness across the hotel is frequently highlighted as a positive aspect with guests appreciating the well-maintained and sanitized spaces. Minor issues such as occasional dust and mold are noted but are outweighed by the overall positive sentiment.
Staff at Hotel Dom Rafael Business are renowned for their friendliness, politeness and attentiveness. The exceptional customer service contributes significantly to the welcoming atmosphere. The team's dedication to professionalism and accommodation is consistently praised, despite minor language barriers.
The hotel's wifi receives mixed reviews with some guests reporting strong and reliable connections, while others experience issues, particularly in higher-floor rooms.
The parking facilities are well-regarded, offering ample, safe and convenient spaces at no extra charge. The parking area is easily accessible and provides shade, enhancing the overall guest experience.
Families find the hotel accommodating with a welcoming environment and excellent service. The outdoor area is particularly appreciated for children's activities and suggestions for adding more child-friendly breakfast options are noted.
Lastly, beds receive predominantly positive feedback for their comfort, although some guests mention issues with space and comfort levels. The use of combined single beds and the need for more comfortable pillows are common points for improvement.
Overall, Hotel Dom Rafael Business offers a convenient, clean and comfortable stay with excellent service and dining options, though there is room for enhancement in specific areas.
Hotel with Parking
This hotel provides free private parking directly on-site. Its commitment to offering accessible and secure parking facilities ensures a seamless experience for guests arriving by car.
Family Friendly Hotel
Accessible Hotel
Guest Reviews
Hotel Dom Rafael Business in Santa Maria has garnered considerable praise for its advantageous location. Reviews consistently emphasize its excellent placement, describing it as well-located, convenient and easily accessible. It's noted to be close to key amenities such as shopping malls, the city center and highways, making it practical for guests continuing their journeys or attending commitments nearby. The peaceful and green surroundings contribute to a calm and welcoming atmosphere, adding to the overall appeal of the hotel. The spacious common areas, beautiful entrance and ample parking have also been mentioned as positive aspects, complementing the strategic location. Despite a few opinions regarding its distance from certain places, the majority of reviews highlight the location as a major strength, complemented by the quality of service, comfortable accommodations and satisfactory amenities.
Hotel Dom Rafael Business receives mixed feedback on its breakfast offerings. Many guests praise the breakfast for its variety and taste, highlighting delicious items, natural juices and well-prepared preserves. Reviewers frequently mention the breakfast being complete and varied enough to satisfy all tastes. Some describe it as sensational, impeccable, splendid and fantastic.
However, there are consistent critiques about the limited variety of fruits and a reliance on less fresh, artificial ingredients like powdered juices and old bread. The temperature in the breakfast room and the replacement of items like scrambled eggs also received negative remarks. Flies in the breakfast area and occasional underwhelming coffee service were noted, as were issues with freshness and quality of some items.
Overall, while the breakfast at Hotel Dom Rafael Business garners positive reviews for its breadth and quality from many guests, there remain areas needing improvement, particularly concerning variety, freshness and service efficiency.
At Hotel Dom Rafael Business, the presence of an on-site restaurant significantly enhances the convenience for guests, particularly for those staying for just one night. Many reviews praise the restaurant for its delicious and top-quality food with specific commendations for its delicious pizza and risotto. The Italian cuisine served at the restaurant is especially highlighted and guests often found the food to be of excellent quality without breaking the bank.
The convenience, as well as the attentive staff, are recurring themes in guest feedback, helping to create a pleasant dining experience. Notably, the restaurant’s cost-benefit ratio is appreciated by guests who enjoy quality lunch and dinner options. Although some guests found the restaurant’s prices higher than expected, the overall sentiment remains positive.
Despite its acclaim, some reviews mention limited dinner options and criticize the slow service for certain dishes like pizza. Additionally, a few guests found the lunch choices to be limited with basic items like potato salad and lettuce, while tea and mate cocido were lacking from the menu.
Ultimately, the restaurant at Hotel Dom Rafael Business stands out as an excellent dining option within the hotel, delivering memorable meals and convenience, albeit with occasional limitations in the menu and price concerns.
Hotel Dom Rafael Business offers a mix of experiences for its guests, especially when it comes to room accommodations. On the positive side, many guests found the rooms to be very clean, spacious and comfortable. The design of the rooms and the expansive corridors received praise, as did the comfortable beds with fresh sheets. Rooms in the newer hotel sector were highlighted for being particularly spacious and modern. In terms of location, the hotel is conveniently situated downtown, making it suitable for business stays and stopovers.
However, there are notable inconsistencies. Several guests faced issues with rooms being smaller than expected or different from what was shown in photos. Some rooms were described as cramped and lacking space for luggage. There were also repeated mentions of rooms and bathrooms needing maintenance with issues such as non-functional toilets, mold on the ceilings and partially broken furniture. A few guests encountered cleanliness issues and outdated facilities that detracted from the overall experience.
While the simpler rooms fulfill basic needs for a business stay and offer decent value for money, there are areas highlighted for potential improvement, including room readiness at check-in, more attentive handling of special room requests and upgrades to older facilities. Overall, Hotel Dom Rafael Business provides a comfortable and inexpensive lodging option, particularly suitable for short stays, though there is a clear call for enhancements in several aspects of the room accommodations.
Hotel Dom Rafael Business has garnered mixed reviews regarding its bedding, although the feedback leans predominantly towards the positive side. Many guests have praised the beds for their exceptional comfort, frequently using terms like very comfortable and excellent to describe both the beds and mattresses. The cleanliness of the bed sheets has also been noted positively, contributing to an overall satisfactory sleep experience for numerous visitors.
While some reviews highlighted the comfort and good size of the beds, others mentioned tighter spaces and smaller beds as areas for improvement. A recurring comment was the use of two single box beds put together to form a double bed, which garnered a mix of reactions. Several guests found the beds to be uncomfortable and narrow, pointing out inconsistency in comfort levels. The request for more comfortable pillows and updates to the somewhat aged bed linens was also noted.
Overall, the hotel seems to deliver a generally comfortable sleeping arrangement but has areas that could be improved to enhance guest satisfaction further.
Hotel Dom Rafael Business has consistently garnered positive feedback regarding its cleanliness. The hotel is frequently described as having clean organized and well-maintained spaces. Guests appreciate the clean and tidy environment, underscoring the spotless and sanitized areas including the rooms and common areas. Many reviews highlight the impeccable cleanliness of the rooms with freshly done beds and clean towels being regularly replaced.
The overall cleanliness extends even during ongoing renovations, maintaining a high standard of hygiene. Despite minor issues such as occasional dust, some mold in certain areas and a select few reports of lapses in cleaning details like windows, hallways and bathroom corners, the general sentiment remains favorable.
Visitors also commend the hotel for being very clean and quiet, further enhancing their stay. Reports of clean sheets, well-maintained facilities and a pleasant experience affirm the dedication to cleanliness. Although there are occasional mentions of dirty towels and bed sheets, these instances appear to be outliers compared to the overwhelmingly positive remarks.
Overall, Hotel Dom Rafael Business stands out for its strong focus on cleanliness, contributing to a very pleasant and comfortable stay for its guests.
Hotel Dom Rafael Business is highly praised for its exceptional staff, known for their friendliness, politeness and attentiveness. Guests highlight the unparalleled kindness and responsiveness of the employees, ensuring all needs and problems are promptly addressed. The customer service is commended for being both professional and accommodating, regardless of the time of day with particular appreciation for their late-night check-in assistance.
The reception team is frequently mentioned for their courteous and warm service, while housekeeping staff receive special acknowledgments for their excellence, notably Tereza. The staff is noted for providing useful recommendations and delivering a delightful and pleasant service experience overall.
Despite a minor language barrier with non-Spanish speakers, the overall feedback remains overwhelmingly positive, emphasizing the team's dedication to excellent and competent service. This consistent attentiveness and helpfulness contribute greatly to creating a welcoming and comfortable atmosphere for all guests.
Hotel Dom Rafael Business offers a mixed experience when it comes to wifi connectivity. Guests have highlighted that the wifi signal is generally strong and works well throughout the hotel, providing a good connection in many areas. However, some have encountered issues, particularly with the wifi not functioning in certain rooms, including those on higher floors like the 3rd floor. There have been reports of the internet being unstable and marginal throughout the day and some devices, such as smart TVs, struggled to connect. While many guests found the wifi satisfactory, others experienced difficulties, underscoring variability in the service.
Hotel Dom Rafael Business offers parking that has garnered several positive reviews. Guests appreciate the ample parking space and the convenience of having parking on the premises. The parking area is safe, ensuring peace of mind for visitors leaving their vehicles. Furthermore, the parking is free of charge and located at the front of the hotel, making it easily accessible. Although the parking is uncovered, it does provide plenty of shade, which guests find beneficial. Overall, the parking facilities at the hotel are well-regarded, providing ample and secure spaces with the added benefit of convenience and cost savings.
Hotel Dom Rafael Business provides a welcoming and accommodating environment for families. Parents have highlighted the hotel's excellent service, particularly noting the staff's accommodating nature. The outdoor area is praised as a great space for children to enjoy, complemented by the peaceful environment and lush vegetation surrounding the hotel. Although breakfast was positively reviewed, some suggestions included adding cheese bread and cereals to cater more to children's preferences. However, the inclusion of pizza for breakfast was a hit among the younger guests. The hotel's provision of a crib for babies and its close proximity to family-friendly locations further enhance its appeal for family stays.
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Location
Breakfast
However, there are consistent critiques about the limited variety of fruits and a reliance on less fresh, artificial ingredients like powdered juices and old bread. The temperature in the breakfast room and the replacement of items like scrambled eggs also received negative remarks. Flies in the breakfast area and occasional underwhelming coffee service were noted, as were issues with freshness and quality of some items.
Overall, while the breakfast at Hotel Dom Rafael Business garners positive reviews for its breadth and quality from many guests, there remain areas needing improvement, particularly concerning variety, freshness and service efficiency.
Dinner
The convenience, as well as the attentive staff, are recurring themes in guest feedback, helping to create a pleasant dining experience. Notably, the restaurant’s cost-benefit ratio is appreciated by guests who enjoy quality lunch and dinner options. Although some guests found the restaurant’s prices higher than expected, the overall sentiment remains positive.
Despite its acclaim, some reviews mention limited dinner options and criticize the slow service for certain dishes like pizza. Additionally, a few guests found the lunch choices to be limited with basic items like potato salad and lettuce, while tea and mate cocido were lacking from the menu.
Ultimately, the restaurant at Hotel Dom Rafael Business stands out as an excellent dining option within the hotel, delivering memorable meals and convenience, albeit with occasional limitations in the menu and price concerns.
Rooms
However, there are notable inconsistencies. Several guests faced issues with rooms being smaller than expected or different from what was shown in photos. Some rooms were described as cramped and lacking space for luggage. There were also repeated mentions of rooms and bathrooms needing maintenance with issues such as non-functional toilets, mold on the ceilings and partially broken furniture. A few guests encountered cleanliness issues and outdated facilities that detracted from the overall experience.
While the simpler rooms fulfill basic needs for a business stay and offer decent value for money, there are areas highlighted for potential improvement, including room readiness at check-in, more attentive handling of special room requests and upgrades to older facilities. Overall, Hotel Dom Rafael Business provides a comfortable and inexpensive lodging option, particularly suitable for short stays, though there is a clear call for enhancements in several aspects of the room accommodations.
Beds
While some reviews highlighted the comfort and good size of the beds, others mentioned tighter spaces and smaller beds as areas for improvement. A recurring comment was the use of two single box beds put together to form a double bed, which garnered a mix of reactions. Several guests found the beds to be uncomfortable and narrow, pointing out inconsistency in comfort levels. The request for more comfortable pillows and updates to the somewhat aged bed linens was also noted.
Overall, the hotel seems to deliver a generally comfortable sleeping arrangement but has areas that could be improved to enhance guest satisfaction further.
Cleanliness
The overall cleanliness extends even during ongoing renovations, maintaining a high standard of hygiene. Despite minor issues such as occasional dust, some mold in certain areas and a select few reports of lapses in cleaning details like windows, hallways and bathroom corners, the general sentiment remains favorable.
Visitors also commend the hotel for being very clean and quiet, further enhancing their stay. Reports of clean sheets, well-maintained facilities and a pleasant experience affirm the dedication to cleanliness. Although there are occasional mentions of dirty towels and bed sheets, these instances appear to be outliers compared to the overwhelmingly positive remarks.
Overall, Hotel Dom Rafael Business stands out for its strong focus on cleanliness, contributing to a very pleasant and comfortable stay for its guests.
Staff
The reception team is frequently mentioned for their courteous and warm service, while housekeeping staff receive special acknowledgments for their excellence, notably Tereza. The staff is noted for providing useful recommendations and delivering a delightful and pleasant service experience overall.
Despite a minor language barrier with non-Spanish speakers, the overall feedback remains overwhelmingly positive, emphasizing the team's dedication to excellent and competent service. This consistent attentiveness and helpfulness contribute greatly to creating a welcoming and comfortable atmosphere for all guests.
Wi-Fi
Parking
Family
No, Hotel Dom Rafael Business doesn't have any pool.
No, a spa isn't available at Hotel Dom Rafael Business.
No, Hotel Dom Rafael Business doesn't allow dogs.
Yes, parking facilities are available at Hotel Dom Rafael Business.
No, Hotel Dom Rafael Business doesn't have a gym.
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