Best Western Plus Big America
➔
➔
Please select your travel dates to see rates and availability
Info
Summary of reviewsBest Western Plus Big America in Santa Maria is widely appreciated for its convenient location, making it ideal for travelers between San Francisco and Los Angeles. Guests enjoy easy access to various nearby restaurants, coffee shops, stores and major highways. The area around the hotel is quiet, contributing to restful nights and it serves as a suitable base for trips to attractions like Pismo Beach, Solvang and Santa Barbara.
The hotel's breakfast impresses with a wide range of delicious options, including pancakes, waffles, omelets, sausages and fruits. Although some guests experienced slow replenishment during busy times, the overall quality and attentiveness of the breakfast staff enhance the dining experience.
Rooms at the hotel are a highlight, frequently noted for their spaciousness, cleanliness and comfort. Many rooms come with separate living areas and modern furnishings, making them well-suited for families and travelers in need of extra space. While some guests mentioned occasional noise issues, these did not significantly detract from the overall positive experience.
Cleanliness stands out as a key feature with guests consistently praising the well-maintained rooms and facilities. Housekeeping efforts receive high marks for their diligence, contributing to a neat and orderly environment.
The hotel staff are frequently described as friendly, helpful and accommodating, adding a personal touch to guests' experiences. Positive interactions with staff extend across all areas, from the front desk to the breakfast service, enhancing the overall stay.
The wifi service is generally reliable and strong with most guests finding it satisfactory for their needs, despite occasional connectivity issues in certain areas of the hotel.
The gym is appreciated for its cleanliness and functional equipment, even though some guests noted missing equipment. Likewise, the swimming pool and Jacuzzi receive positive feedback for their cleanliness and warmth, though there are isolated instances where the pool was out of order or considered too small.
Parking at the hotel is highly praised for its convenience with free onsite parking and ample space, making it hassle-free for guests. Family travelers find the hotel especially accommodating with family-friendly amenities and spacious rooms that cater well to parents and children.
Comfortable beds are frequently mentioned, contributing to restful sleep and overall guest satisfaction. While some guests found the mattresses too firm, the majority enjoyed a comfortable experience.
Despite positive feedback, the hotel is noted to fall short of a four-star rating, aligning more closely with three-star standards due to a lack of updates. Nonetheless, it remains a popular choice for both leisure and business travelers, offering professional service and pet-friendly accommodations for those traveling with dogs.
Overall, the Best Western Plus Big America provides a comfortable, convenient and pleasant experience, particularly for families and travelers seeking reliable amenities and a welcoming environment.
Categories
The hotel's breakfast impresses with a wide range of delicious options, including pancakes, waffles, omelets, sausages and fruits. Although some guests experienced slow replenishment during busy times, the overall quality and attentiveness of the breakfast staff enhance the dining experience.
Rooms at the hotel are a highlight, frequently noted for their spaciousness, cleanliness and comfort. Many rooms come with separate living areas and modern furnishings, making them well-suited for families and travelers in need of extra space. While some guests mentioned occasional noise issues, these did not significantly detract from the overall positive experience.
Cleanliness stands out as a key feature with guests consistently praising the well-maintained rooms and facilities. Housekeeping efforts receive high marks for their diligence, contributing to a neat and orderly environment.
The hotel staff are frequently described as friendly, helpful and accommodating, adding a personal touch to guests' experiences. Positive interactions with staff extend across all areas, from the front desk to the breakfast service, enhancing the overall stay.
The wifi service is generally reliable and strong with most guests finding it satisfactory for their needs, despite occasional connectivity issues in certain areas of the hotel.
The gym is appreciated for its cleanliness and functional equipment, even though some guests noted missing equipment. Likewise, the swimming pool and Jacuzzi receive positive feedback for their cleanliness and warmth, though there are isolated instances where the pool was out of order or considered too small.
Parking at the hotel is highly praised for its convenience with free onsite parking and ample space, making it hassle-free for guests. Family travelers find the hotel especially accommodating with family-friendly amenities and spacious rooms that cater well to parents and children.
Comfortable beds are frequently mentioned, contributing to restful sleep and overall guest satisfaction. While some guests found the mattresses too firm, the majority enjoyed a comfortable experience.
Despite positive feedback, the hotel is noted to fall short of a four-star rating, aligning more closely with three-star standards due to a lack of updates. Nonetheless, it remains a popular choice for both leisure and business travelers, offering professional service and pet-friendly accommodations for those traveling with dogs.
Overall, the Best Western Plus Big America provides a comfortable, convenient and pleasant experience, particularly for families and travelers seeking reliable amenities and a welcoming environment.
Cheap Hotel
This hotel in Santa Maria, CA, offers comfortable and affordable accommodation. It provides standard amenities and is suitable for travelers seeking value for money.
Hotel where Dogs Stay Free
This hotel allows up to two dogs per room, with an 80-pound weight limit, free of charge. Pets may be left unattended in the room, and the property offers pet waste stations, providing convenience for guests traveling with their dogs.
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Family Friendly Hotel
Dog Friendly Hotel
Dogs Stay Free
Romantic Hotel
Hotel with Swimming Pool
Heated Pool Outdoor Pool
Business Hotel
Hotel with Parking
Accessible Hotel
Hotel with Gym
4-Star Hotel
Hotel with Outdoor Pool
Hotel with Heated Pool
Guest Reviews
Best Western Plus Big America in Santa Maria enjoys a highly praised and convenient location, providing easy access to a variety of nearby amenities. Guests frequently appreciate that it is strategically situated on a central street within walking distance of numerous restaurants, coffee shops and stores. The hotel's proximity to main highways such as the 101, as well as major roads, makes it an ideal stopover for those traveling between San Francisco and Los Angeles.
The area around the hotel is described as quiet despite its central positioning, an advantageous feature for those seeking restful nights. Moreover, its geographical location serves well for undertaking trips to nearby attractions like Pismo Beach, Solvang and Santa Barbara.
On the downside, some guests have noted concerns regarding the safety of the surrounding area and noise from adjacent streets and objects. Despite these occasional drawbacks, the majority consider the location beneficial for both short stays and travel stopovers, contributing to the overall convenience and positive guest experience at the hotel.
The breakfast at Best Western Plus Big America generally receives positive feedback from guests with many appreciating the wide range of options available. Descriptions frequently note the breakfast as good, very good, delicious and even exceptional. The selection is often highlighted with various hot dishes, including freshly baked pancakes, waffles, omelets, sausages and fruits, being particularly popular. Guests have access to a typical American breakfast experience with some mentioning the pleasure of making their own waffles and enjoying breakfast burritos.
Despite ongoing mention of the quality and variety, there are occasional comments about slow replenishment during busy times and some limitations due to COVID-19 protocols. Some guests note areas for improvement, mentioning that the breakfast could be repetitive or too basic at times. Positive remarks also extend to the breakfast setup and the attentiveness of the staff, ensuring that the breakfast items are well-stocked, which enhances the overall experience. For those valuing a hearty start to their day, Best Western Plus Big America seems to deliver a commendable breakfast service.
The rooms at Best Western Plus Big America have garnered widespread praise from guests, who frequently highlight their spaciousness and cleanliness. Many reviews emphasize the size of both the rooms and bathrooms, describing them as large, comfortable and well-appointed. Some rooms feature separate living areas and modern furnishings, contributing to a comfortable and pleasant stay. The accommodations are consistently noted to be very clean and cozy with ample space that suits families and travelers looking for a bit of extra room.
Guests appreciate the modernized, well-designed suites, which come equipped with essential amenities, making them functional and convenient. Despite some remarks about outdated decor and occasional noise issues, the overall sentiment is positive with clean and comfortable rooms being a recurrent theme.
Noise from adjacent rooms and thin walls were minor issues observed by some guests, but this did not significantly detract from the general satisfaction with room quality. Bathrooms are often described as large, clean and equipped with useful amenities.
Overall, the rooms at Best Western Plus Big America provide a good balance of comfort, space and cleanliness, making them a favorable choice for travelers looking for a reliable and pleasant hotel experience.
The beds at Best Western Plus Big America have received predominantly positive feedback from guests. Many reviews highlight the comfort of the beds, frequently describing them as very comfortable, super comfortable and even the most comfortable beds ever slept in. Guests also appreciated the coziness with mentions of comfortable mattresses and pillows contributing to restful sleep. The beds and bedding have been noted for their cleanliness, further enhancing the overall experience. A handful of reviews mentioned firm mattresses, which seemed to contribute positively to the comfort for some guests.
While the majority of feedback was positive, there were a few isolated comments about super hard beds and uncomfortable pillows. However, these were significantly outnumbered by the positive remarks. Overall, the emphasis on comfort and cleanliness suggests that most guests find the beds at Best Western Plus Big America to be a key highlight of their stay.
The reviews for Best Western Plus Big America consistently highlight the hotel's cleanliness as a standout feature. Guests repeatedly describe the rooms as very clean, comfortable and spacious. Both the overall facility and specific areas, such as showers and bathrooms, are noted to be well-maintained and tidy. Housekeeping receives high praise for their diligent efforts, contributing to a neat and orderly environment. Despite the occasional mention of dated carpets and a few isolated cleanliness issues, such as unclean countertops or debris left by previous guests, the general consensus is overwhelmingly positive. The clean and inviting pool area, along with the consistently fresh towels and modern room amenities, further enhance the guest experience, making cleanliness a prominent quality of this hotel.
Best Western Plus Big America has garnered a substantial amount of appreciation for its exemplary staff, who are frequently described as friendly, helpful and accommodating. Guests repeatedly highlight the consistently warm and welcoming nature of the staff with many citing their exceptional customer service skills. From the front desk to the breakfast personnel, every team member seems committed to ensuring a pleasant stay.
Numerous reviews emphasize the staff’s friendliness and their willingness to go the extra mile. Descriptions such as "amazing," "awesome," "super friendly," and "kind" appear frequently, indicating a high level of guest satisfaction. The positive interactions with staff extend across all areas of the hotel, including a particularly well-received breakfast service. Guests appreciate the responsiveness, professionalism and accommodating nature of the breakfast staff, which enhances the overall dining experience.
While the overall sentiment towards the staff is overwhelmingly positive, it's worth noting a few isolated instances where guests found the service lacking or encountered rudeness. However, these instances appear to be rare and are vastly outnumbered by positive feedback.
In summary, the staff at Best Western Plus Big America significantly contribute to the hotel’s appeal. Their dedication, kindness and professional demeanor leave a lasting impression on guests, ensuring that most leave with fond memories of their stay.
The wifi experience at Best Western Plus Big America has generally received positive feedback from guests. Many praised the dependable, good and even excellent wifi during their stay, appreciating the reliable and strong connection. Free internet access added to the convenience for visitors. The speed of the wifi was also noted as satisfactory.
However, there were some challenges reported. Connectivity issues were observed, particularly within certain areas of the hotel. Some experienced intermittent signals with wifi in the rooms not performing as well compared to the reception area. In specific cases, guests highlighted that the connection was inconsistent, occasionally cutting out or being unreliable. Despite these issues, the majority of guests found the wifi service to be functional and beneficial for their needs.
The gym at Best Western Plus Big America is generally appreciated for its cleanliness and neatness. Guests found it manageable despite its smaller size with some noting that it was well equipped. The fitness center is described as spacious and very accommodating for a large hotel. However, it is worth mentioning that there were a few comments about missing equipment and a broken treadmill in both the gym and the fitness center. Despite these minor issues, the overall impression of the fitness amenities is positive.
At Best Western Plus Big America, the swimming pool generally receives positive feedback from guests. Many reviews highlight the pool's cleanliness and warmth with guests appreciating that it is heated, making it inviting even on colder days. The pool area includes both a pool and a Jacuzzi, which have been described as nice and well-maintained. Convenient pool hours also add to the appeal with some guests noting that the pool is large, which provides ample space for swimming. However, there have been occasional issues with the pool being out of order or closed during visits and a few mentions of the pool being too small or not meeting hygiene standards. Despite these isolated issues, the overall impression of the pool and spa area is positive with many guests finding it a pleasant addition to their stay.
Best Western Plus Big America receives high praise for its parking facilities, which consistently stand out in guest reviews. The hotel offers free onsite parking with plentiful and spacious spots that make parking hassle-free. Many guests appreciated being able to park right in front of their rooms, which adds a layer of convenience, especially for those with lots of luggage. The parking area is well-maintained, clean and designed for easy access, catering to both regular vehicles and large trucks.
Several reviews mention the added security of designated parking spots, providing peace of mind. The availability of ample parking spaces ensures that even when the hotel is busy, there are no significant issues finding a spot. Although some guests noted that the corridors could be dark and parking spaces could be tight, overall satisfaction remained high due to the ease and convenience of the parking experience. The spacious layout and free parking provisions make this an attractive option for travelers prioritizing ease and security.
The Best Western Plus Big America has garnered positive feedback as an excellent choice for family stays. Many reviews highlight that it is good for overnight stays with family and a quieter area makes it particularly suited for such visits. The hotel offers family-friendly amenities with good breakfast options that cater to both adults and children, making meals an easy affair for families.
Rooms, including family suites, are described as ideal for parents with children, offering the necessary comfort and space. The family atmosphere is further enhanced by friendly service, making guests feel welcome and well-cared-for. Numerous reviews recommend the hotel specifically for families, noting that it provides a convenient and comfortable stay for children.
Overall, the positive feedback emphasizes that the Best Western Plus Big America is well-suited for family travelers with accommodations and services that ensure a pleasant experience for all family members.
Best Western Plus Big America delivers an overall good experience, though it seems to fall short of a 4-star rating according to guest comments. Reviewers consistently highlight that while the hotel is generally clean and provides satisfactory services and facilities, it does not meet the expectations typically associated with four-star standards. Many suggest that the hotel's classification might be closer to a three-star level due to a lack of updates over the years. Though the feedback is mostly positive regarding the general quality and cleanliness, there is a clear consensus that the hotel is misrepresented in its star rating.
Best Western Plus Big America is a popular choice for business travelers due to its professional and super friendly staff, who are consistently described as amazing, helpful and accommodating. The hotel offers secured parking space and a seamless check-in and check-out process, important features for those on business trips. While the facility is older, it still serves as an ideal option for an overnight stay. However, guests have noted that the WiFi could be improved, especially in the bed area. Despite this minor setback, the attentive staff and overall convenience make it a reliable choice for business stays.
Best Western Plus Big America is highly regarded for its pet-friendly accommodations, making it a popular choice for travelers with dogs. Guests appreciate that the hotel accepts dogs and offers specifically dog-friendly rooms, which are carpeted for added comfort. The hotel provides a large dog walking area, although some feel it could benefit from more attention. Overall, the pet-friendly atmosphere and amenities make it a convenient and pleasant option for pet owners.
Location Show Map
Location
The area around the hotel is described as quiet despite its central positioning, an advantageous feature for those seeking restful nights. Moreover, its geographical location serves well for undertaking trips to nearby attractions like Pismo Beach, Solvang and Santa Barbara.
On the downside, some guests have noted concerns regarding the safety of the surrounding area and noise from adjacent streets and objects. Despite these occasional drawbacks, the majority consider the location beneficial for both short stays and travel stopovers, contributing to the overall convenience and positive guest experience at the hotel.
Breakfast
Despite ongoing mention of the quality and variety, there are occasional comments about slow replenishment during busy times and some limitations due to COVID-19 protocols. Some guests note areas for improvement, mentioning that the breakfast could be repetitive or too basic at times. Positive remarks also extend to the breakfast setup and the attentiveness of the staff, ensuring that the breakfast items are well-stocked, which enhances the overall experience. For those valuing a hearty start to their day, Best Western Plus Big America seems to deliver a commendable breakfast service.
Rooms
Guests appreciate the modernized, well-designed suites, which come equipped with essential amenities, making them functional and convenient. Despite some remarks about outdated decor and occasional noise issues, the overall sentiment is positive with clean and comfortable rooms being a recurrent theme.
Noise from adjacent rooms and thin walls were minor issues observed by some guests, but this did not significantly detract from the general satisfaction with room quality. Bathrooms are often described as large, clean and equipped with useful amenities.
Overall, the rooms at Best Western Plus Big America provide a good balance of comfort, space and cleanliness, making them a favorable choice for travelers looking for a reliable and pleasant hotel experience.
Beds
While the majority of feedback was positive, there were a few isolated comments about super hard beds and uncomfortable pillows. However, these were significantly outnumbered by the positive remarks. Overall, the emphasis on comfort and cleanliness suggests that most guests find the beds at Best Western Plus Big America to be a key highlight of their stay.
Cleanliness
Staff
Numerous reviews emphasize the staff’s friendliness and their willingness to go the extra mile. Descriptions such as "amazing," "awesome," "super friendly," and "kind" appear frequently, indicating a high level of guest satisfaction. The positive interactions with staff extend across all areas of the hotel, including a particularly well-received breakfast service. Guests appreciate the responsiveness, professionalism and accommodating nature of the breakfast staff, which enhances the overall dining experience.
While the overall sentiment towards the staff is overwhelmingly positive, it's worth noting a few isolated instances where guests found the service lacking or encountered rudeness. However, these instances appear to be rare and are vastly outnumbered by positive feedback.
In summary, the staff at Best Western Plus Big America significantly contribute to the hotel’s appeal. Their dedication, kindness and professional demeanor leave a lasting impression on guests, ensuring that most leave with fond memories of their stay.
Wi-Fi
However, there were some challenges reported. Connectivity issues were observed, particularly within certain areas of the hotel. Some experienced intermittent signals with wifi in the rooms not performing as well compared to the reception area. In specific cases, guests highlighted that the connection was inconsistent, occasionally cutting out or being unreliable. Despite these issues, the majority of guests found the wifi service to be functional and beneficial for their needs.
Gym
Pool
Parking
Several reviews mention the added security of designated parking spots, providing peace of mind. The availability of ample parking spaces ensures that even when the hotel is busy, there are no significant issues finding a spot. Although some guests noted that the corridors could be dark and parking spaces could be tight, overall satisfaction remained high due to the ease and convenience of the parking experience. The spacious layout and free parking provisions make this an attractive option for travelers prioritizing ease and security.
Family
Rooms, including family suites, are described as ideal for parents with children, offering the necessary comfort and space. The family atmosphere is further enhanced by friendly service, making guests feel welcome and well-cared-for. Numerous reviews recommend the hotel specifically for families, noting that it provides a convenient and comfortable stay for children.
Overall, the positive feedback emphasizes that the Best Western Plus Big America is well-suited for family travelers with accommodations and services that ensure a pleasant experience for all family members.
4 Star
Business
Dog Friendly
Yes, Best Western Plus Big America has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool.
No, a spa isn't available at Best Western Plus Big America.
Yes, Best Western Plus Big America welcomes dogs.
Yes, parking facilities are available at Best Western Plus Big America.
Yes, Best Western Plus Big America has a gym.
Location Show Map
More Options
