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Hotel Metropole

Santa Margherita Ligure , Via Pagana 2 (Show on Map)

8.7

Very Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsHotel Metropole has garnered widespread acclaim from its guests for various aspects of the hotel, delivering an exceptional experience across all categories. The hotel's prime location, a short walk from the center of Santa Margherita and close to the train station and beach, makes it an ideal base for exploring the area, including Portofino. Guests find the setting picturesque with stunning sea views and easy access to local amenities, bars and restaurants. The well-kept gardens and private beachfront add to the serene atmosphere.

Breakfast at Hotel Metropole is frequently highlighted as a standout feature, offering a generous, varied and high-quality spread that caters to diverse tastes. Served on a flowered terrace or veranda with sea views, the breakfast experience is often described as delightful and superb, enhanced by the attentive staff.

The hotel's restaurant also receives praise, particularly for its dinner offerings. Guests commend the excellent cuisine, reasonable pricing and variety of dishes available, including good vegetarian options. The family-run atmosphere with the owner actively involved in service, adds to the dining experience's charm.

The rooms at Hotel Metropole offer a blend of comfort and modernity, noted for their cleanliness, spaciousness and scenic views. Though a few guests mention some rooms needing renovation, the general sentiment is positive with mentions of effective daily cleaning and amenities like balconies or gardens enhancing the stay.

Cleanliness is a consistent theme in guest reviews with many describing the hotel as spotlessly clean and well-maintained. The staff's dedication to maintaining high standards of cleanliness contributes to a comfortable and welcoming environment.

The exceptional staff at Hotel Metropole significantly enhance the overall guest experience. Described as friendly, helpful and professional, the staff's attentiveness and kindness leave a lasting positive impression. This high level of service extends to all areas of the hotel, including the beach and dining areas.

The hotel's spa is another highlight, praised for its relaxing and therapeutic atmosphere, along with stunning facilities like the indoor pool, sauna and gym. Despite being described as small by some, the spa's enchanting qualities and professional, friendly staff make it an exceptional feature.

Guests also appreciate the pool facilities, enjoying the heated seawater outdoor pool and the saltwater indoor pool. The excellent views and magical ambiance of the pool area further enhance the leisure experience.

The private beach area affiliated with the hotel is lauded for its comfort and exclusivity. Guests enjoy the direct access, lovely paths through the gardens, excellent beach service and the picturesque view of the bay.

While the on-site parking is secure and professionally managed, some guests find the parking fee high and mention occasional access difficulties. Despite these concerns, the parking service is generally well-regarded.

Families find Hotel Metropole particularly welcoming with amenities and services catering to those traveling with children. The hotel's accommodating staff and prime location make it a pleasant choice for families, though it is also popular among elderly Italian couples.

Guests' opinions on the beds are mixed with many finding them comfortable and praising the quality of the mattresses. However, some guests note issues with firmness and the quality of the pillows.

Hotel Metropole exudes an atmosphere of luxury with many guests comparing its quality and service to that of a 5-star hotel. The beautiful structure, well-maintained gardens, excellent cuisine and exceptional service collectively create a pleasantly luxurious ambiance, ensuring a memorable stay.

Overall, Hotel Metropole stands out for its prime location, exceptional service and high-quality amenities, making it a top choice for travelers seeking comfort, convenience and a touch of luxury.
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Room Types

Single Room with Beach Access This room features free Wi-Fi, air conditioning, and a satellite TV. En suite bathroom is complete with toiletries and a hairdryer.

Double or Twin Room with Beach Access This room is fitted with parquet floors and features views of the garden or the hills. It includes free WiFi, air conditioning, and a satellite TV. En suite bathroom is complete with toiletries and a hairdryer. Please specify bed preference when booking.

Triple Room with Beach Access This larger room is fitted with parquet floors and offers beach access. It features free Wi-Fi, air conditioning, and a satellite TV. En suite bathroom is complete with toiletries and a hairdryer. Please specify bed preference when booking.

Suite with Beach Access This spacious, air-conditioned suite is located in the main building, and offers a small private garden, a private entrance, and a living area with parquet floors, as well as beach access. It includes free WiFi, satellite TV, and a private bathroom with complimentary toiletries and a hairdryer.

Junior Suite with Sea View and Beach Access This junior suite features a living area and beachfront access. It is fitted with parquet floors, and features free Wi-Fi, air conditioning, and a satellite TV. En suite bathroom is complete with toiletries and a hairdryer. Some units are located in the Villa Porticciolo annex and some rooms come with a balcony.

Double or Twin Room with Sea View and Beach Access Bright room facing the garden and the sea. Features parquet floors, free Wi-Fi, air conditioning and satellite TV. Please specify bed preference when booking.

Junior Suite with Sea View This suite comes with 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. The air-conditioned suite features a flat-screen TV with satellite channels, soundproof walls, a minibar, a tea and coffee maker as well as sea views. The unit has 2 beds.

About Hotel Metropole

License: 010054-ALB-0016, IT010054A1OCEKCCRG

Guest Reviews

8.7

Very Good

Location

Hotel Metropole boasts an enviable location that has garnered consistent praise from its guests. Nestled just a short walk from the heart of town, it offers easy access to both the train station and the beach. The hotel's position makes it a perfect base for exploring not only Santa Margherita but also the nearby areas, such as Portofino.

The hotel's proximity to various amenities means guests can effortlessly enjoy local bars, restaurants and excursions. Its beachfront setting provides stunning views and direct sea access, further enhancing the overall experience. For those who prefer to stay close by, the hotel's own beach access and well-kept gardens offer a serene escape.

Guests appreciate the beautiful and convenient location, whether they are taking a short stroll to town or enjoying the sea views from their rooms or the breakfast area. The convenience of not having to use a car to explore the surroundings adds to the appeal.

Not only is the location fantastic, but the hotel also excels in cleanliness, service and comfort. Guests commend the friendly and attentive staff that contribute to a welcoming atmosphere. The combination of these elements makes Hotel Metropole an ideal choice for both short getaways and longer stays.

Breakfast

The breakfast experience at Hotel Metropole stands out as a highlight for many guests. Described frequently as excellent, guests commend the generous, varied and high-quality spread presented daily. Whether enjoying a meal on the flowered terrace or the veranda with sea views, the setting adds a pleasant dimension to the dining experience. The breakfast buffet is rich, abundant and meticulously arranged, offering both sweet and savory options that cater to diverse tastes. Fresh ricotta, Italian pastries and cakes are notable mentions, alongside the more traditional breakfast fare. Many reviews emphasize a delightful and superb breakfast with some guests noting it as the best they’ve had in Italian hotels. Despite a few mixed opinions, the overall sentiment celebrates the variety and quality with words like wonderful, delicious and amazing recurring throughout. The helpful and dedicated staff further enhances the experience, ensuring that the breakfast leaves a lasting positive impression.

Dinner

Hotel Metropole's restaurant has garnered a lot of praise for its dinner offerings. Guests consistently highlight the excellent cuisine, noting both the quality and the variety of dishes available. Many reviews mention the reasonable pricing and the à la carte dinner option is frequently lauded. The restaurant staff is characterized as attentive, kind and providing very good service, whether for families or individual diners.

The dishes themselves are described as delicious and plentiful with several reviews emphasizing the excellence of both the food and the presentation. The restaurant also caters to specific dietary preferences, offering good vegetarian options. While a few reviews mentioned that the food quality was just okay or that the waiting times could be longer than desired, these seem to be exceptions rather than the rule.

Additionally, guests appreciated the good restaurant options for lunch and highlighted the family-run nature of the business, noting that the owner actively participates in the service. The overall dining experience, from the friendly staff to the exquisite dishes, appears to be a significant highlight for those staying at Hotel Metropole.

Rooms

Nestled along a spacious beach, Hotel Metropole offers a mix of comfort and modernity, particularly reflected in its rooms. Most guests highlighted the excellent conditions, describing rooms as spotless, up to date and well-maintained. Many found the rooms to be very spacious and comfortable with several mentioning modern bathrooms and quality furnishings. The views from the rooms, especially those facing the sea, received high praise for their beauty and tranquility. Guests appreciated the quiet and clean ambiance, often noting how the double windows effectively insulated them from any road noise.

Despite these positives, a few guests pointed out that some rooms felt cramped and mentioned a need for renovation in certain areas. However, the overall sentiment towards the rooms remained favorable with mentions of effective and prompt daily cleaning service and some rooms even featured gardens or balconies that enhanced the experience. The suites were also noted for their adaptation to accommodate larger groups comfortably.

In summary, Hotel Metropole's rooms are generally appreciated for their spaciousness, cleanliness, modern amenities and spectacular views, making it a solid choice for travelers seeking both comfort and a scenic stay.

Beds

The beds at Hotel Metropole receive mixed reviews from guests, though the overall consensus leans more toward the positive side. Many guests appreciate the comfort of the beds, describing them as very comfortable or excellent with some highlighting the quality of the mattresses. Bedding also receives favorable mentions. However, several guests note issues with the firmness of the mattresses, finding them too hard or uncomfortable. The pillows, frequently described as thin, flat or too soft, also receive criticism. Despite a few complaints about the age and style of the bedding, the positive comments about the bed comfort manage to stand out.

Cleanliness

The Hotel Metropole consistently receives high praise for its cleanliness and overall maintenance. Guest experiences highlight the immaculate state of the rooms and common areas with descriptions such as exceptionally clean, spotlessly clean and super clean frequently repeated. Many reviews commend the hotel for its well-maintained rooms and facilities, creating a comfortable and welcoming environment.

Comments underscore the hotel's dedicated cleaning and care—it boasts rooms that are refreshed every morning and facilities that remain very clean, including a cozy and clean spa. Despite occasional mentions of some rooms needing modernization and isolated incidents of dust, the overwhelming sentiment is positive.

Guests appreciate the hotel's commitment to high standards of cleanliness, complemented by friendly and accommodating staff. The combination of a clean, tidy structure and courteous service ensures a pleasant stay for visitors at Hotel Metropole.

Staff

Hotel Metropole consistently receives high praise for its exceptional staff, who are often described as friendly, helpful and professional. Guests note the staff's attentiveness and kindness, which significantly enhance their stay. Many reviews highlight specific team members who go above and beyond to ensure a pleasant experience. The warm and welcoming attitude of the staff, coupled with their professionalism, contributes to an excellent level of service throughout the hotel. The beach and dining areas also benefit from dedicated and courteous employees, ensuring that all aspects of guest needs are met efficiently. With a team that is both accommodating and meticulous, guests frequently mention the staff's ability to address requests promptly and effectively. Overall, the outstanding service provided by Hotel Metropole's staff leaves a lasting positive impression on its visitors.

Spa

The Hotel Metropole's spa receives high praise from guests, making it a highlight of the stay. Visitors repeatedly describe the spa as excellent, fantastic and enjoyable. Many appreciate the accessible spa's relaxing and therapeutic atmosphere with its pleasant aroma setting a calming tone upon entry. The wellness center is noted for its stunning facilities, including a nice indoor pool, sauna, steam room and a small gym.

Guests particularly value the delightful and friendly staff, who enhance the spa experience with their kindness and attentiveness. Whether enjoying a moment of relaxation or recovering from hiking in the woods, the spa area serves as a serene retreat. Despite being described as small by some, the spa's enchanting qualities and welcoming environment leave a lasting impression. Overall, the spa's new and magnificent setup, coupled with its warm indoor pool, make it an exceptional feature of the Hotel Metropole.

Pool

The Hotel Metropole boasts an array of commendable pool facilities that have consistently delighted its guests. The outdoor pool has been described as gorgeous and beautiful, often highlighted for its warm, heated seawater that provides a fantastic swimming experience. The indoor pool, which features saltwater, has also received high marks, being labeled as nice and dreamy, although some noted its limited accessibility.

Guests have praised the pool area for its excellent views with many enjoying the lovely vistas of the gardens and the bay from the large terrace where meals and breakfast are served. The poolside and beach services have been described as excellent, enhancing the overall leisure experience.

While the indoor pool's restricted hours were mentioned, the variety and quality of the pools, coupled with the magical ambiance of the outdoor facilities, have left a lasting, positive impression on guests. The additional beach area and the convenience of a beachside restaurant further complement the hotel's strong pool and spa offerings.

Beach

The beach near Hotel Metropole boasts a range of appealing features that make it a standout choice for guests seeking a beachside retreat. The private beach area is frequently praised for its comfort and exclusivity, providing loungers and umbrellas to enhance the beach experience. Guests appreciate the direct and convenient access to the sea, often mentioning the lovely paths that lead through a beautiful garden to reach the beach.

The beachfront offers not just immediate sea access but also a fantastic view of the bay, making it a picturesque spot to relax. The hotel's beach services are well-regarded with visitors highlighting the excellent service provided along the beach and pool. Despite its proximity to the main road, which traverses through the town, the beach maintains a pleasant and tranquil atmosphere. Overall, the beach area of Hotel Metropole is excellent, adding significant value to its good location and top-notch facilities.

Parking

Hotel Metropole offers secure and professionally managed on-site parking, which many guests find to be a valuable and appreciated amenity. The parking area is directly at the hotel, providing convenience for those traveling by car. Despite the ease and security, guests frequently mention that the parking fee is high, often described in reviews as very expensive, costing around 20 euros or 25 CHF per day. Additionally, some guests have experienced difficulties in accessing the parking area or finding parking spaces in the nearby city, which adds to the overall challenge. While the parking service is considered excellent, the high cost is a consistent point of contention among guests. There are also occasional remarks about the condition of the car upon departure and some logistical issues, like needing to move the car immediately after check-out. Overall, while the hotel's parking is secure and convenient, the high fee and occasional access difficulties are notable concerns.

Family

Hotel Metropole is recognized for creating an inviting atmosphere for families, providing a memorable stay for those traveling with children. The outdoor terrace, complete with a table and chairs, offers a pleasant spot for families to relax. The 2-room suites cater exceptionally well to families of four, ensuring ample space and comfort. Staff at the hotel receive high praise for their welcoming and accommodating nature, making families feel right at home and even showing a friendly attitude towards pets.

The hotel’s prime location and comprehensive amenities enhance the family-friendly experience. From fantastic service to a general ambiance that families find enjoyable, the hotel ensures a pleasant stay for all. Despite generally catering to elderly Italian couples, families also flock to this destination, especially during summer, indicating its broad appeal. While there was a noted incident of poor reception handling, the overall experience for families remains positive, cementing Hotel Metropole as a great choice for those traveling with children.

Luxury

Hotel Metropole exudes luxury, providing a stay that feels more extravagant than its cost suggests. The hotel’s beautiful structure and well-maintained gardens, situated directly by the sea, offer a serene atmosphere complemented by excellent cuisine and a sensational breakfast buffet. Overall, guests found the quality to be top-notch, likening it to the standard of a 5-star hotel with the impeccable service akin to a 4-star establishment. Described as a magical place with a pleasantly luxurious ambiance, Hotel Metropole ensures perfection in every detail, from the luxurious breakfast to the outstanding staff, making it a high-quality choice for discerning travelers.

Yes, Hotel Metropole has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool, Outdoor Pool.

Yes, a spa is available at Hotel Metropole.

Yes, Hotel Metropole welcomes dogs.

Yes, parking facilities are available at Hotel Metropole.

Yes, Hotel Metropole has a gym.

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