Domina Zagarella Sicily

Santa Flavia 38.07776000, 13.54137100 , Via Nazionale 77 (Show on Map)
7.8
Good


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Summary of reviewsDomina Zagarella Sicily, located close to Palermo and offering direct access to the sea, provides guests with a serene and picturesque beachside retreat. This beautifully maintained facility sits amidst charming fishing villages and pristine beaches, boasting stunning views from its pools and sea-facing rooms that enhance the overall experience. The well-kept gardens, neat gym and inviting pools create a relaxing atmosphere, further enriched by the clean and modern aesthetic of the entire property.

Breakfast at the hotel is appreciated for its varied and plentiful offerings, catering to a range of dietary needs. Guests enjoy selections like omelets, assorted sausages, pastries and fresh fruit. However, the repetitive variety and the quality of some items could see improvement to match 4-star expectations. Dinner experiences are mixed with some guests praising the rich and delicious buffets, while others noted disorganization, high prices and a lack of variety in hot dishes, particularly fish.

The hotel’s rooms are generally praised for their cleanliness, beautiful views and diligent housekeeping staff. The accommodations, though, have received mixed feedback regarding their size, comfort and noise levels. While some rooms are spacious and comfortable, others feel small and basic with varied opinions on the beds.

The exceptional cleanliness at Domina Zagarella Sicily stands out with the housekeeping staff receiving high marks for their friendly service and thoroughness. The two spacious pools, including a saltwater option and the clean access points to the sea, offer ample swimming opportunities in a stunning setting. The well-maintained exterior and beautiful views further add to the appeal of the hotel.

Staff interactions are largely positive with many guests praising the friendliness, helpfulness and professionalism of the personnel, particularly the restaurant and reception teams. Yet, some inconsistencies were noted, particularly with the pool bar staff.

The hotel's pool area, complemented by sea access, is a significant highlight, providing a relaxing and enjoyable experience. The beach area, while more of a rocky seafront access than a traditional sandy shore, is well-organized with private entry points, adding to the vibrant and enjoyable ambiance.

Families find the hotel very accommodating with facilities like the kids club and baby club service ensuring children are entertained. The double rooms with connecting doors are particularly beneficial for families.

However, parking is noted as a downside due to the additional fees and limited space, requiring advance booking. Concerns about the safety and accessibility of outdoor parking areas were also mentioned.

In summary, Domina Zagarella Sicily excels in offering a clean, tranquil beachfront experience with quality services, making it an ideal choice for a relaxing vacation. Improvements in breakfast variety, dinner organization and room comfort could further enhance the overall guest experience.
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Categories
Hotel near The Beach
While a larger hotel, its location and being a hotel makes it ideal for beach access. The hotel also offers a variety of amenities for a comfortable beach vacation.

Family Friendly Hotel
This 4-star family-friendly hotel offers 378 rooms, a saltwater swimming pool, and tourist information. It also provides direct access to crystal clear waters and fine sandy beaches, making it ideal for families.

Dog Friendly Hotel
This hotel is a full-service hotel and is more likely to have services and amenities for dogs. It may offer designated dog-walking areas, pet-sitting services, or special menus for pets.

Hotel with Swimming Pool
This hotel features three outdoor pools, including one with seawater and a mini pool for children. It also offers direct access to the sea, a fitness center, and multiple dining options, ensuring a comprehensive and luxurious pool experience.

  Children's Pool    Panoramic View Pool    Outdoor Pool  


Business Hotel
This hotel is known for its MICE market reputation, offering indoor and outdoor exhibition spaces for events up to 600 people. It features a conference center with a large meeting room that seats around 500 people, equipped with cutting-edge technology. The meeting room can be divided into 6 large meeting rooms.

Hotel with Parking
This hotel offers dedicated parking spaces for guests. As a full-service hotel, it provides a reliable parking solution and convenience.

Accessible Hotel
Domina Zagarella Sicily provides extensive accessibility, with the entire unit being wheelchair accessible and upper floors reachable by elevator. It features handicapped units, a wheelchair-accessible registration desk, and accessible parking, catering to a range of accessibility requirements.

Hotel with Gym
This 4-star hotel features a well-equipped fitness center, multiple swimming pools (indoor and outdoor), and a variety of dining options. It offers a private beach, tennis courts, and various activities like diving and snorkeling, making it ideal for fitness and recreation.

4-Star Hotel
This 4-star hotel offers a private beach, multiple outdoor swimming pools, and a rooftop terrace with stunning sea views. It features three on-site restaurants serving Italian and local cuisine, a fitness center, and a free kid's club, making it ideal for families and those seeking relaxation.

Hotel with Outdoor Pool
This hotel features three outdoor swimming pools, including a children's pool and a saltwater pool, all set on a sea-view terrace. It also offers two poolside bars, enhancing the overall pool experience.

Hotel with Children's Pool
Known for its family-friendly atmosphere, featuring a kids' club, excellent baby club service, and a dedicated children's pool. The hotel's focus on family entertainment and services makes it a top choice.

Hotel for Honeymoon

Romantic Hotel

Hotel with Panoramic View Pool

Room Types
Classic Double Room with Internal View En suite room featuring tiled floors, air conditioning, and a flat-screen TV with satellite channels. It comes with an internal view. Please specify bed preference when booking.

Prestige Double Room with Sea View En suite room with tiled floors, air conditioning, and a flat-screen TV with satellite channels. The balcony offers views of the sea. Please specify bed preference when booking.

Villa with Sea View Set within the property's ground, this villa is complete with air conditioning, and a flat-screen TV with satellite channels. The balcony offers views of the sea.

Junior Suite with Sea View This very spacious junior suite themed after the Italian film La Dolce Vita consists of a living room with double sofa bed and a double bedroom. Comes with a unique design, and some junior suites have a balcony.

Classic Triple Room Featuring free toiletries, this triple room includes a private bathroom with a bath, a shower and a bidet. This triple room is air-conditioned and has a flat-screen TV with cable channels, a private entrance, a minibar and a wardrobe. The unit has 2 beds.

Triple Room with Sea View Guests will have a special experience as this triple room provides a pool with a view. Offering free toiletries, this triple room includes a private bathroom with a bath, a shower and a bidet. The air-conditioned triple room offers a flat-screen TV with cable channels, a private entrance, a minibar, a wardrobe as well as sea views. The unit offers 2 beds.

Family Room Guests will have a special experience as the family room provides a pool with a view. Providing free toiletries, this family room includes a private bathroom with a bath, a shower and a bidet. This family room is air-conditioned and features a flat-screen TV with cable channels, a private entrance, a minibar and a wardrobe. The unit offers 3 beds.

About Domina Zagarella Sicily
License: 19082067A200539, IT082067A1FMKFWR9Z
Guest Reviews
7.8
Good
Location
Domina Zagarella Sicily boasts an exceptional beachfront location, making it a perfect retreat for those seeking scenic beauty and tranquility. This well-maintained facility, situated close to Palermo, offers stunning views, particularly from the pools and sea-facing rooms, providing guests with a breathtaking experience. Its proximity to charming fishing villages and pristine beaches adds to its allure, though it is somewhat isolated and necessitates having a car for convenience.

The hotel features lovely pools, a neat gym and well-kept gardens, providing an environment conducive to relaxation. Direct access to the sea and the panoramic views further enhance the stay. While the location is fantastic for those who prefer the serene ambiance and beautiful sceneries, nightlife and shops are not in immediate vicinity and the Santa Flavia train station is a 1.5 km walk away.

Overall, Domina Zagarella Sicily offers a clean, beautiful and tranquil beachfront experience, making it an ideal choice for a relaxing vacation with quality services and facilities.

Breakfast
Breakfast at Domina Zagarella Sicily presents a mixed bag of experiences. On the positive side, many guests appreciated the varied choice and well-stocked buffet with some describing the breakfast as very good or even excellent. The plentiful offerings ranged from omelets and various sausages to pastries, croissants and fruit, which catered to a range of dietary needs.

However, a considerable number of reviews pointed out repetitive and monotonous selections with the same items served daily—bacon, liquid mix scrambled eggs, mushy tomatoes and convenience pastries were frequently mentioned. There were also comments on the quality of the food, which was often described as low with processed items and powdered eggs and coffee taking a significant toll on the overall experience.

Ambiance issues were also noted with the breakfast room often being crowded and noisy, detracting from the dining experience. Additionally, the food selection ran out quickly and the fresh fruit options were limited to apples and pears.

In summary, while the breakfast buffet offers a range of choices, there's room for improvement in terms of variety and quality to meet the expectations of a 4-star hotel.

Dinner
Guests at Domina Zagarella Sicily have provided a mixed range of feedback regarding dinner at the hotel. While some praised the food as excellent and highlighted the varied and high-quality dinner buffets with rich and delicious desserts, others felt less satisfied. Common criticisms included the disorganized service and high prices for what was perceived as average or subpar food. Issues such as cold dishes, lack of variety and limited choices, especially in terms of fish and hot dishes, were also noted. Despite some guests appreciating the good food and abundant dinners, the lack of labels on dishes, absence of included drinks and overall low level of some offerings detracted from the dining experience for others. The à la carte restaurant and self-service Zagara restaurant received specific mentions for being disappointing or overpriced compared to the quality provided.

Rooms
Domina Zagarella Sicily offers a mixed experience when it comes to guest accommodations, though many reviewers highlight several positive aspects. Guests often praise the beautiful views from their rooms, especially those with balconies overlooking the sea. Cleanliness is frequently mentioned with many noting the rooms are well-maintained and welcoming, thanks to the diligent housekeeping staff. The air conditioning in the rooms is also positively reviewed, providing a comfortable and cool environment.

However, room sizes appear to be a double-edged sword; while some guests appreciate the spacious villas and rooms, others find them excessively small and basic for the price. Comfort levels seem inconsistent with some guests lauding the beds, while others find them old, uncomfortable and in need of an upgrade.

The overall aesthetic of the rooms has mixed feedback. While some enjoy unique touches like color-themed floors, others criticize the outdated furniture and cheap-looking decor. Soundproofing is an issue, as many rooms are affected by noise from evening entertainment and nearby activities.

In summary, the rooms offer stunning views and solid cleanliness, but traveler experiences vary with room size, comfort and noise levels.

Beds
Guests at Domina Zagarella Sicily have mixed experiences regarding the beds. Many describe the view from their rooms as beautiful and find the rooms quiet and equipped with good bedding. Some guests appreciate the comfortable beds and firm pillows, noting that the beds were comfy and great.

However, a noticeable number of guests find the mattresses extremely hard and uncomfortable with some waking up with back pain. Instances of guests feeling the springs in the mattresses and encountering very firm bedding are also mentioned. While some guests slept comfortably, the recurring theme of hard beds and associated discomfort stands out in the feedback.

Cleanliness
Domina Zagarella Sicily consistently impresses guests with its exceptional cleanliness and well-maintained facilities. The housekeeping staff receive high praise for their service orientation, friendliness and ability to keep the rooms spotless. Guests frequently highlight the cleanliness of the rooms, pools and the overall hotel, which are described as fresh, modern and inviting. Many appreciate the immaculate room cleaning, which is often noted as being professional and thorough.

The property itself is beautiful, offering stunning views and direct access to a clean, inviting sea, perfect for swimming. The hotel's exterior and surrounding vegetation are also well-maintained, adding to the overall appeal. The spacious rooms with nice views further enhance the guest experience.

Two well-kept pools and a clean, attractive beach area contribute to the positive feedback on the hotel's cleanliness. Despite a few isolated complaints about linens not being changed daily and occasional dirty areas, the general consensus points to a high standard of cleanliness and quality.

However, some minor points of contention include a lack of variety at the breakfast buffet and concerns about privacy in the bathrooms. Nevertheless, the overall impression is one of an impeccably clean and well-maintained hotel offering fantastic services in a beautiful setting.

Staff
The reviews for the staff at Domina Zagarella Sicily reveal a mixed but generally positive experience. Many guests highlight the staff's friendliness, helpfulness and professionalism with particular praise for the service-oriented cleaning lady and the exceptionally polite restaurant and breakfast staff. The reception team is often described as kind and courteous, contributing to an overall welcoming atmosphere, despite a few mentions of difficulties in communication due to language barriers.

The restaurant staff receives accolades for being extremely lovely and attentive, ensuring a pleasant dining experience. Guests also commend the manager and front desk staff for their exceptional service and assistance. The daily room cleaning is highlighted as amazing, demonstrating the staff's dedication to maintaining cleanliness.

However, there are some criticisms. A few guests mention that certain staff members, particularly at the pool bar, were rude, abrupt and inattentive. This inconsistency in service is noted alongside some remarks about staff being quite cold or dismissive. Despite these negative points, the overall sentiment leans towards satisfaction with the promptness and kindness of the majority of the staff compensating for any shortcomings.

Pool
Domina Zagarella Sicily offers a stunning pool landscape with numerous swimming options that cater to both relaxation and enjoyment. Guests have consistently praised the hotel's two spacious and clean pools, including a refreshing saltwater pool located closer to the sea and a dedicated children's pool. The direct access to the ocean, facilitated by ladders from rocky cliffs, provides a unique and enjoyable swimming experience.

The pool areas are described as pleasant and equipped with ample loungers and umbrellas, creating a comfortable environment for guests to unwind. The views around the pool areas add an extra charm, presenting an idyllic and picturesque setting. Many reviews highlight the pools’ cleanliness, upkeep and the overall spaciousness of the facility, ensuring a satisfying and relaxing stay.

The integration of beautiful pools with oceanfront access, alongside scenic views and various entertainment options, makes the pool area at Domina Zagarella Sicily a significant highlight for visitors. While enjoying the fantastic location and splendid surroundings, guests can fully immerse themselves in the relaxing ambiance and the variety of swimming opportunities available.

Beach
'Domina Zagarella Sicily' boasts an outstanding location right by the coast, offering stunning sea views and direct access to the water. Despite some reviews focusing on aspects of the hotel itself, the beach area garners significant praise. The property’s access to the sea is a highlight with private entry points, several well-organized pontoons and stair access among the rocky landscape. These features make it superb for swimming and enjoying the water. Additionally, the hotel includes a beach club with a DJ, adding to the vibrant atmosphere. Although the physical beach may be more of an exit to the sea rather than a traditional sandy shore, the overall location and structure leave a lasting impression as exceptional.

Parking
The parking situation at Domina Zagarella Sicily has garnered mixed reviews from guests. While some found the parking convenient, most expressed concerns about the associated fees. The hotel charges between €7 and €12 per day for parking, which many guests felt should be included in the room rate, particularly given the lack of alternative parking options in the area. Some guests also pointed out that parking spaces can fill up quickly, necessitating advance booking. Complaints arose about the safety and accessibility of the outdoor parking areas with some deeming them dangerous. Despite these issues, a few guests appreciated having a designated parking spot, even though it came at an extra cost.

Family
Domina Zagarella Sicily is well-regarded for its family-friendly atmosphere, making it an excellent choice for vacations with children. The hotel boasts a kids club and an excellent baby club service, which keeps the young ones entertained. Families with multiple children will find the double rooms with connecting doors particularly convenient. While the overall structure and location are praised for being beautiful and comfortable, some mentions indicate the hotel's distance from various attractions as a downside for families. Nonetheless, the hotel offers a range of amenities that cater to both adults and children, ensuring a pleasant stay for families.


Yes, Domina Zagarella Sicily has pool(s) that belong to one or more of the following categories: Children's Pool, Panoramic View Pool, Outdoor Pool.

No, a spa isn't available at Domina Zagarella Sicily.

Yes, Domina Zagarella Sicily welcomes dogs.

Yes, parking facilities are available at Domina Zagarella Sicily.

Yes, Domina Zagarella Sicily has a gym.

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