Holiday Inn Express Hotel & Suites Santa Cruz by IHG
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Summary of reviewsThe Holiday Inn Express Hotel & Suites Santa Cruz by IHG receives mostly positive feedback from guests, particularly highlighting its superb location, which offers easy access to key attractions like the Santa Cruz Beach Boardwalk, downtown Santa Cruz, and UC Santa Cruz. Despite being near freeway exits, the hotel provides a tranquil atmosphere, enhancing its appeal as a peaceful retreat. Guests find great value in the combined accessibility and complimentary breakfast offered.
The breakfast experience is satisfying, with a wide range of options that cater to different tastes. The clean breakfast area and attentive staff further enhance the positive dining experience, although occasional overcrowding or shortages are noted. Overall, the breakfast is highly regarded, often exceeding expectations.
Guest rooms are praised for their cleanliness, spaciousness, and comfort. Equipped with amenities like mini-refrigerators and microwaves, the rooms meet various personal needs, supplemented by the convenience of private parking. While minor inconveniences such as occasional odors or broken appliances are mentioned, the positive aspects of the accommodations significantly outweigh these issues.
Cleanliness across the hotel is excellent, with well-maintained rooms and friendly, professional staff who contribute to a memorable stay. Guests enjoy a quiet, safe environment with a generous breakfast, adding to the overall appeal of the property.
Staff service stands out, with many guests appreciating the friendly and professional demeanor of the hotel team. The staff is efficient and quick to assist, ensuring guests feel welcomed and cared for throughout their stay.
The gym facilities and pool also receive positive reviews, with the gym offering well-equipped, clean facilities, and a sauna that guests enjoy. The pool, while sometimes closed, is generally clean and enjoyable, especially for families.
Parking experiences vary, with many guests enjoying the secure and accessible parking garage, though some find the spaces tight and the mandatory fee a downside. The hotel’s effort to maintain a secure parking environment is noted positively.
While there are mixed opinions regarding bed comfort, many guests describe the beds as cozy and clean. Some issues with noise or mattress firmness are mentioned, suggesting potential for improvement.
Overall, the Holiday Inn Express Hotel & Suites Santa Cruz by IHG offers a comfortable and convenient stay, marked by excellent service, cleanliness, and a great location, despite some minor areas for improvement.
Categories
The breakfast experience is satisfying, with a wide range of options that cater to different tastes. The clean breakfast area and attentive staff further enhance the positive dining experience, although occasional overcrowding or shortages are noted. Overall, the breakfast is highly regarded, often exceeding expectations.
Guest rooms are praised for their cleanliness, spaciousness, and comfort. Equipped with amenities like mini-refrigerators and microwaves, the rooms meet various personal needs, supplemented by the convenience of private parking. While minor inconveniences such as occasional odors or broken appliances are mentioned, the positive aspects of the accommodations significantly outweigh these issues.
Cleanliness across the hotel is excellent, with well-maintained rooms and friendly, professional staff who contribute to a memorable stay. Guests enjoy a quiet, safe environment with a generous breakfast, adding to the overall appeal of the property.
Staff service stands out, with many guests appreciating the friendly and professional demeanor of the hotel team. The staff is efficient and quick to assist, ensuring guests feel welcomed and cared for throughout their stay.
The gym facilities and pool also receive positive reviews, with the gym offering well-equipped, clean facilities, and a sauna that guests enjoy. The pool, while sometimes closed, is generally clean and enjoyable, especially for families.
Parking experiences vary, with many guests enjoying the secure and accessible parking garage, though some find the spaces tight and the mandatory fee a downside. The hotel’s effort to maintain a secure parking environment is noted positively.
While there are mixed opinions regarding bed comfort, many guests describe the beds as cozy and clean. Some issues with noise or mattress firmness are mentioned, suggesting potential for improvement.
Overall, the Holiday Inn Express Hotel & Suites Santa Cruz by IHG offers a comfortable and convenient stay, marked by excellent service, cleanliness, and a great location, despite some minor areas for improvement.
Hotel with Free Wi-Fi
This hotel offers free high-speed, wireless Internet access and a 24-hour Business Center. It also has outstanding amenities like a well-equipped Fitness Center, a Sauna and a sparkling, outdoor pool.
Business Hotel
The Holiday Inn Express offers free high-speed, wireless Internet access and a 24-hour Business Center. It is located near local businesses, making it convenient for corporate guests.
Hotel with Parking
This hotel has parking available for a charge. There are also Tesla charging stations available in the parking garage.
EV charging stations
Hotel with Gym
The hotel offers a fitness center. It provides guests with a space to exercise and stay active.
3-Star Hotel
This hotel is a budget-friendly option with air-conditioned rooms. It provides an outdoor pool and is located conveniently near the Santa Cruz Beach Boardwalk. It offers good value and essential amenities.
Hotel with EV Charging Stations
Hotel for Honeymoon
Hotel with Swimming Pool
Heated Pool Outdoor Pool
Hotel with Outdoor Pool
Hotel with Heated Pool
Guest Reviews
The Holiday Inn Express Hotel & Suites Santa Cruz by IHG is praised for its superb location, making it a top choice for travelers exploring the Santa Cruz area. Nestled conveniently close to the freeway, it offers effortless access to main attractions, including the Santa Cruz Beach Boardwalk, downtown Santa Cruz, and several dining and shopping venues. Guests appreciate the hotel's proximity to key spots like the wharf, UC Santa Cruz, and local beaches, enhancing the convenience factor for both leisure and business visits. The location further impresses with its tranquility despite being near freeway exits, providing a peaceful retreat after a day of exploration. Practical travelers particularly relish the value for money, as it combines accessibility with a complimentary hearty breakfast, ideal for fueling a day of adventures without delays. Whether in town for events or exploring nearby State Parks, this hotel offers a strategically central position for guests wishing to experience the best of Santa Cruz.
Nestled in the vibrant setting of Santa Cruz, the Holiday Inn Express Hotel & Suites offers a breakfast experience that has certainly left many guests satisfied. With a wide roster of items ranging from hot pancakes, cereals, and bacon, to offerings like organic milk and yogurt, the breakfast selection caters to a wide array of tastes. Many visitors appreciated the delicious and complete meal options, often describing it as a great way to start the day.
The breakfast area is generally noted for being clean, with the ambiance benefiting from attentive and friendly staff. While there were some issues of overcrowding at times, and occasional shortages of certain items, the overall sentiment leans positive, with the breakfast considered better than or comparable to other Holiday Inn Express locations.
Guests particularly enjoyed the variety of choices, highlighting the availability of both hot and cold options, which added to the overall appeal. The combination of quality service and a satisfying morning meal seems to play a significant role in enhancing the overall guest experience at this Santa Cruz establishment.
Nestled conveniently on the main road, the Holiday Inn Express Hotel & Suites in Santa Cruz offers an inviting and comfortable atmosphere for travelers. The hotel prides itself on cleanliness, with many reviews emphasizing the tidy and well-maintained rooms. Spacious accommodations greet guests, providing ample room for relaxation, whether for a solo traveler or a family of four. The beds consistently receive praise for their comfort, promising a restful night's sleep.
Many guests appreciate the well-equipped nature of the rooms, featuring amenities such as mini refrigerators, microwaves, and coffee machines, which enhance the level of convenience. The presence of private parking adds to a sense of security and ease during stay. While a few reviews mention minor inconveniences such as occasional odors or issues with amenities, the overall sentiment is positive, focusing on the comfort and cleanliness of the environment.
Breakfast exceeds expectations with a good variety, although isolated issues such as broken appliances affected some experiences. Staff friendliness complements the hotel's atmosphere, contributing positively to guests' encounters. Despite these few hiccups, the Holiday Inn Express Hotel & Suites in Santa Cruz remains a popular choice for those seeking clean and spacious accommodations in a convenient location.
Holiday Inn Express Hotel & Suites Santa Cruz by IHG seems to evoke a diverse range of opinions regarding its beds from its guests. While some guests find the beds remarkably comfortable, noting that they are clean and cozy with comfy bedding, others have experienced discomfort due to issues like noise from the bed frame and uneven mattresses. Though many guests appreciate the pleasant sleeping conditions, describing the beds as surprisingly comfortable and emphasizing their coziness, there are mentions of hard mattresses and occasional wear-related issues, such as dents. The hotel might consider addressing the discrepancies, perhaps by updating some of the bed frames and mattresses, to ensure a consistently comfortable sleeping experience for every guest.
Nestled in Santa Cruz, the Holiday Inn Express Hotel & Suites impresses guests with its commendable cleanliness. Many reviews highlight the consistently clean and well-maintained rooms, offering a comfortable stay paired with pleasant decor. The staff is noted for their professionalism and friendliness, enhancing the overall experience. Guests appreciate the convenient location, with easy access to local attractions and restaurants. The property itself is described as being in excellent shape, reflecting the hotel's commitment to upkeep. A generous breakfast adds to the appeal, with several guests praising its quality. For those seeking a quiet and safe environment, the hotel delivers on both fronts, ensuring guests can relax and enjoy their visit. While some minor issues were mentioned, the overall sentiment points to a clean and comfortable stay in a well-serviced hotel.
The Holiday Inn Express Hotel & Suites Santa Cruz by IHG is known for its consistently friendly and helpful staff, contributing to a pleasant stay for many guests. Numerous reviewers complimented the staff for their congenial and professional demeanor, noting that they were quick to assist with any concerns and efficient in service. Many guests specifically praised the front desk and various other hotel staff for their politeness and attentiveness. There are some mentions of the staff encountering difficult situations but handling them effectively. Guests appreciated the youthful and vibrant energy from the staff, with frequent observations of their hard-working nature and dedication to customer service. While a few reviews noted the need for improvement in some areas, the overwhelming sentiment highlighted the courteous and accommodating attitude of the personnel. Overall, the staff at this hotel delivers an admirable level of service, making guests feel welcomed and cared for during their stay.
The Holiday Inn Express Hotel & Suites Santa Cruz by IHG offers complimentary WiFi to its guests. However, several reviews indicate that the wireless internet experience can be challenging, particularly in guest rooms, where connectivity issues seem to be common. Guests have reported struggling with weak signals and intermittent connections during their stays, noting that reliable access might require heading to public areas like the lobby or breakfast area. While the hotel provides WiFi at no additional charge, travelers counting on strong and stable internet access may find it necessary to make alternative arrangements or adapt their plans for online activities during their stay.
The Holiday Inn Express Hotel & Suites Santa Cruz by IHG offers a commendable fitness experience for its guests. The gym is described as well-equipped and very clean, providing a sufficient space for those looking to maintain their exercise routine while traveling. A noteworthy feature is the inclusion of a sauna, which adds a relaxing dimension to the fitness facilities. The flexibility of 24-hour access to both the gym and sauna is appreciated by many, allowing guests to exercise or unwind at their convenience. While some reviews mention temporary renovations affecting availability, the facilities are generally well-received. Overall, the fitness amenities contribute positively to the overall guest experience at this hotel.
The pool at the Holiday Inn Express Hotel & Suites Santa Cruz by IHG receives numerous positive remarks from guests, particularly regarding its cleanliness and appealing temperature. Many guests appreciate the pool for its suitable size for short lap swimming, with several highlighting that it was their childrens' favorite part of the stay. Daily cleaning ensures that the pool maintains its inviting condition. However, there are occasional closures that some visitors find disappointing. While some guests describe the pool area as being small and lacking additional amenities like a hot tub, the overall consensus suggests a well-maintained and enjoyable swimming experience.
At the Holiday Inn Express Hotel & Suites Santa Cruz by IHG, parking experiences vary significantly among guests, with numerous positive aspects and some challenges highlighted. Many guests appreciate the convenience and availability of parking, describing it as ample, comfortable, and easy to access. The parking garage offers a sense of security with features like good lighting and cameras, complemented by 24/7 staff, which enhances guests' comfort during their stay. Moreover, the availability of covered private parking appeals to visitors who prioritize vehicle protection.
However, some guests have voiced concerns over the parking arrangements. The parking spaces are often noted for being tight and limited, which can pose difficulties for those with larger vehicles. The entrance to the underground parking garage features a noticeable lip, potentially causing issues for drivers. Additionally, a mandatory parking fee of $10 per day has been remarked upon by several guests, leading to mixed opinions about its value, especially given the hotel's location outside of downtown.
Overall, while the parking at the Holiday Inn Express Hotel & Suites Santa Cruz offers several advantages in terms of convenience and security, some guests find the space constraints and added costs detract from the experience.
Location Show Map
Location
Breakfast
The breakfast area is generally noted for being clean, with the ambiance benefiting from attentive and friendly staff. While there were some issues of overcrowding at times, and occasional shortages of certain items, the overall sentiment leans positive, with the breakfast considered better than or comparable to other Holiday Inn Express locations.
Guests particularly enjoyed the variety of choices, highlighting the availability of both hot and cold options, which added to the overall appeal. The combination of quality service and a satisfying morning meal seems to play a significant role in enhancing the overall guest experience at this Santa Cruz establishment.
Rooms
Many guests appreciate the well-equipped nature of the rooms, featuring amenities such as mini refrigerators, microwaves, and coffee machines, which enhance the level of convenience. The presence of private parking adds to a sense of security and ease during stay. While a few reviews mention minor inconveniences such as occasional odors or issues with amenities, the overall sentiment is positive, focusing on the comfort and cleanliness of the environment.
Breakfast exceeds expectations with a good variety, although isolated issues such as broken appliances affected some experiences. Staff friendliness complements the hotel's atmosphere, contributing positively to guests' encounters. Despite these few hiccups, the Holiday Inn Express Hotel & Suites in Santa Cruz remains a popular choice for those seeking clean and spacious accommodations in a convenient location.
Beds
Cleanliness
Staff
Wi-Fi
Gym
Pool
Parking
However, some guests have voiced concerns over the parking arrangements. The parking spaces are often noted for being tight and limited, which can pose difficulties for those with larger vehicles. The entrance to the underground parking garage features a noticeable lip, potentially causing issues for drivers. Additionally, a mandatory parking fee of $10 per day has been remarked upon by several guests, leading to mixed opinions about its value, especially given the hotel's location outside of downtown.
Overall, while the parking at the Holiday Inn Express Hotel & Suites Santa Cruz offers several advantages in terms of convenience and security, some guests find the space constraints and added costs detract from the experience.
Yes, Holiday Inn Express Hotel & Suites Santa Cruz by IHG has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool.
No, a spa isn't available at Holiday Inn Express Hotel & Suites Santa Cruz by IHG.
No, Holiday Inn Express Hotel & Suites Santa Cruz by IHG doesn't allow dogs.
Yes, parking facilities are available at Holiday Inn Express Hotel & Suites Santa Cruz by IHG.
Yes, Holiday Inn Express Hotel & Suites Santa Cruz by IHG has a gym.
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