5-Star HotelSummary of reviews related to the '5 Star' categorySan Juan Park Hotel has received mixed reviews regarding its five-star rating and overall quality. While some guests found the stay exceptional and everything perfect, others felt that the hotel falls short of the advertised five-star expectations. Positive remarks highlight excellent service and a pleasant stay, indicating a high level of customer care. However, concerns were raised about the facility's age and lack of maintenance with some mentioning that it does not quite meet five-star standards. Additionally, there were comments about the hotel’s staffing issues and the absence of a welcoming reception at the door. Some guests also noted that the value for money could be better, suggesting that there are more competitively priced options available. Despite its shortcomings, the hotel does provide a positive experience for many visitors.
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