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Summary of reviewsThe Alexandre FrontAir Congress receives overall positive feedback from guests, emphasizing its strategic location, excellent dining options and comfortable accommodations. Being situated just minutes from El Prat airport, the hotel is particularly favored for short stays by travelers with early flights or layovers. The free shuttle service to and from the airport adds to its convenience and its proximity to shopping centers and restaurants further enhances its appeal. Staff are generally described as friendly, helpful and professional, contributing positively to the guest experience despite some inconsistencies in service.
The hotel's breakfast receives commendable reviews for its delicious and varied offerings, including fresh fruits, cold cuts and pastries. While there are occasional criticisms regarding variety and quality, most guests find it satisfying and good value for money. Dinner service is also well-regarded, providing a diverse and reasonably priced menu that caters to a wide range of tastes with compliments often extending to the professional and friendly restaurant staff.
The rooms stand out for their spaciousness, cleanliness and modern amenities. Guests appreciate the comfortable beds and the contemporary decor, though some minor updates and occasional noise issues were noted. Cleanliness is generally praised across the hotel, from rooms and bathrooms to common areas and the parking lot, reflecting the hotel's commitment to maintaining a tidy environment.
Despite the praise, the hotel's WiFi service is a consistent point of contention with many guests reporting weak or unstable connectivity. However, the gym and spa facilities receive high marks for their well-maintained and relaxing environments. The spa, although requiring an additional fee, is highly regarded for its comprehensive amenities, including a giant hot tub, sauna, steam room and professional massage services.
Parking options are another highlight with ample free parking available in front of the hotel and additional secure underground parking for a fee. This adds significant convenience for guests traveling by car.
Overall, the Alexandre FrontAir Congress provides a comfortable and convenient stay, particularly for travelers prioritizing airport accessibility. While there are areas for improvement, particularly with WiFi and service consistency, the positive aspects of the hotel's amenities and staff largely contribute to a pleasant guest experience. Show more
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Hotel with Indoor Pool
Alexandre FrontAir Congress is listed as a hotel with an indoor pool.
Hotel with Spa
Hotel with Swimming Pool
Indoor Pool
Business Hotel
Hotel with Parking
Cheap Hotel
Accessible Hotel
Hotel with Gym
4-Star Hotel
Room Types
EXECUTIVE RoomThis room includes a free spa circuit.
URBAN TRIPLE RoomThis air-conditioned room features a TV and a private bathroom with a hairdryer.
URBAN RoomThe twin/double room provides air conditioning, soundproof walls, as well as a private bathroom featuring a shower and a hairdryer.
ELEGANCE RoomProviding free toiletries and bathrobes, this twin/double room includes a private bathroom with a shower, a hairdryer and slippers. The twin/double room provides air conditioning, soundproof walls, a coffee machine, parquet floors and a flat-screen TV with satellite channels.
Guest Reviews
7.7
Good
Location
The Alexandre FrontAir Congress boasts an exceptional location just minutes from El Prat airport, making it a prime choice for travelers with early flights or layovers. Guests have highlighted the hotel's proximity to various amenities, including shopping centers and restaurants, adding convenience for those looking to dine or shop without venturing far. The free shuttle service to and from the airport is a significant perk, ensuring hassle-free transfers.
The hotel's setting in a commercial and industrial area, next to a large shopping mall, provides the benefit of abundant parking and easy access to shops and eateries. It is slightly removed from the bustling center of Barcelona, offering a quieter alternative while still providing public transportation options to reach the city.
Guests have found the hotel's facilities to be clean and comfortable, appreciating the spacious rooms and friendly staff. Although some reviews note the distance from central tourist attractions, the overall sentiment suggests that the location is ideal for short stays, particularly for those prioritizing airport accessibility over city center proximity.
Breakfast
The breakfast experience at Alexandre FrontAir Congress varies among guests, but many note it positively. Numerous reviews highlight the delicious breakfast options with guests particularly enjoying the fresh fruits, great variety of cold cuts and delightful pastries. Words like excellent and wonderful frequently describe the breakfast buffet with many appreciating its good value for money despite being an extra fee. Guests appreciated the extensive choice and found the breakfast to be hearty and very complete with options catering to both cold and hot preferences.
However, there are some consistent criticisms. Some guests felt that the breakfast could have more variety and better quality with occasional complaints about cold hot buffet items and poor coffee. A few found the offerings repetitive and not up to a 4-star hotel standard, citing issues like lack of decaffeinated options or lactose-free milk. The cleanliness and quality of some items and utensils also raised concerns among a few visitors.
Overall, while the breakfast at Alexandre FrontAir Congress received mixed reviews, the positive feedback generally outweighs the negative, suggesting that most guests found it satisfying and enjoyable.
Dinner
Alexandre FrontAir Congress offers a diverse dining experience that generally exceeds guest expectations. The hotel restaurant serves both lunch and dinner, praised for being very good and reasonably priced. Diners appreciate the variety in the menu, including an excellent buffet with a wide selection of appetizers, main courses and desserts, providing great value for money. Many guests find the buffet to be delicious and extensive, suitable for a three-course meal with drinks included. The bar also offers a wide variety of snacks and proves to be a great alternative for lighter meals.
While some guests note that the menu could use more variety and find the dinner service hours slightly inconvenient, the overall quality of the meals is often highlighted positively. The lunch buffet stands out as particularly remarkable and the restaurant staff are frequently described as professional and friendly. Despite occasional criticisms about the ambiance and specific dishes, many guests are satisfied with their dining experience, recommending the restaurant for its quality and service.
There are mixed reviews about the pricing with some finding it a bit high, though still reasonable considering the selection and quality. For those seeking alternatives, nearby dining options include fast food chains and other restaurants within walking distance. Overall, the restaurant at Alexandre FrontAir Congress provides a good dining option for travelers with its convenient on-site location and varied menu making it a valuable part of the hotel’s offering.
Rooms
The rooms at Alexandre FrontAir Congress have received positive feedback for their size, cleanliness and comfort. Guests frequently describe the rooms as spacious, modern and well-equipped with large beds that contribute to a restful night's sleep. Many appreciate the clean, contemporary decor and the functional amenities provided. Despite a few rooms needing updates and occasional issues such as unpleasant smells or noise, the overall room experience is positive. The bathrooms are also noted for their generous size, adding to the overall comfort. Proximity to the airport and convenient shuttle services are additional perks highlighted by guests. While some minor improvements could enhance the stay, the hotel’s rooms generally meet and exceed expectations for comfort and space.
Beds
The beds at Alexandre FrontAir Congress are frequently praised for their size and comfort. Guests highlight the presence of large, sometimes even huge, beds that ensure a restful stay. Many reviews emphasize the comfort provided by the mattresses and pillows, describing them as very comfortable, super comfortable and even the most comfortable. The rooms often come equipped with spacious beds, including king-size and double beds, which many find exceptionally inviting. Cleanliness is another positive aspect noted by reviewers with many mentioning clean and good quality bedding.
However, not all feedback is entirely positive. Some guests have mentioned issues with the pillows, finding them too high and firm, while others noted a lack of extra beds or found the extra beds provided to be small and uncomfortable, especially for adults. A few mentions of dirty or worn-out bedding also pop up, but these seem to be less frequent.
Overall, the hotel excels in providing large, comfortable beds that contribute significantly to a pleasant stay, despite a few minor setbacks regarding pillow comfort and additional bed accommodations.
Cleanliness
"Alexandre FrontAir Congress" has received a variety of feedback regarding its cleanliness with a predominance of positive remarks. Many guests highlighted the overall cleanliness and tidiness of the hotel, describing the rooms as very clean, fresh and comfortable. The sanitary facilities, including modern bathrooms, were often mentioned as being spotlessly clean. Reviewers also praised the hotel's cleaning routines, noting that rooms were kept in excellent condition.
The hotel's common areas and parking lot were also frequently noted for their cleanliness. Guests appreciated the clean and organized environment, emphasizing that the cleanliness provided good value for money.
However, not all reviews were positive. Some guests reported issues with cleanliness in specific areas, such as dirty reception areas, sticky floors and unpleasant odors in some rooms. There were also mentions of outdated bathroom fixtures and occasional lapses in detailed cleaning. Despite these few negative points, the general consensus indicates that the hotel maintains a high standard of cleanliness, making it a comfortable choice for travelers.
Staff
The reviews of Alexandre FrontAir Congress reveal a mixed but generally positive perception of the hotel's staff. The majority of feedback highlights the friendliness, helpfulness and professionalism of the staff across various departments. Many guests appreciated the courteous and attentive service provided by the receptionists, restaurant staff and other personnel. Several specific staff members were mentioned for their exceptional service, suggesting a high level of individual attention.
Several reviews pointed out that staff members were accommodating and responsive with a notable competence in languages, making communication smoother for international guests. The front desk and the shuttle service received particular praise for being welcoming and efficient, while night reception staff and housekeeping also garnered positive comments for their friendliness and professionalism.
However, there were also complaints indicating inconsistent service quality. Some guests encountered unfriendly or inattentive staff, especially at the reception and restaurant. Issues such as long waiting times and a lack of helpfulness were noted, which detracted from the overall experience for some visitors. There were instances of rude behavior and a perceived lack of effort to assist guests adequately.
Despite these negatives, the overarching sentiment remains that the staff at Alexandre FrontAir Congress generally enhance the guest experience with their warm and supportive demeanor, albeit with room for improvement in consistency and individual attentiveness.
Wi-Fi
The Alexandre FrontAir Congress generally offers good facilities, but the WiFi service is a significant drawback for many guests. While some reviews mention that the internet worked well and that WiFi is free and included, the majority highlight serious issues with connectivity. The WiFi in the rooms is often described as weak, unstable and sometimes nonexistent. It appears that wireless connectivity is particularly unreliable in certain areas of the hotel with reports of no WiFi signals at all. The connection can be slow at times and may lose intensity frequently. Although free WiFi is a notable perk, consistent and strong internet access remains a challenge with many guests suggesting the need for an improved WiFi service throughout the hotel.
Spa
The spa at Alexandre FrontAir Congress has received commendations for its impressive facilities and relaxing atmosphere. Highlights include a spacious environment equipped with a giant hot tub, sauna, steam room and even an ice bath, making it a serene retreat for guests looking to unwind. Many reviewers have praised the cleanliness and accessibility of the spa, noting it as a particularly relaxing and enjoyable aspect of their stay.
However, it is important to note that access to the spa requires an additional fee of 10 euros unless specifically included in the room package. This additional cost has been mentioned frequently and is worth considering for potential guests. Moreover, the spa is exclusively for adults with children under 12 not permitted, which may appeal to those seeking a more peaceful experience.
Despite some occasional issues, such as maintenance closures and the compulsory swimming cap rule, the positive feedback about the professional and courteous staff, along with the exceptional massage services, stands out. The spa facilities, although described by one guest as small, are generally perceived as lovely and well-maintained with particularly good steam and sauna rooms.
In addition to the spa, guests also appreciated the convenience of the hotel's shuttle service to and from the airport and the comprehensive breakfast offerings. Overall, the spa at Alexandre FrontAir Congress is seen as a worthwhile addition to a stay, provided the extra cost and specific rules are kept in mind.
Gym
The gym at Alexandre FrontAir Congress has garnered numerous positive remarks from guests. Many highlighted it as a well-equipped and spacious facility with good gym equipment and excellent fitness center access. Several reviews noted that the gym is modern and very well maintained, making it a great addition to the hotel's amenities, along with the spa and pool. Though some mentioned the gym has had periods of being closed or showed signs of deterioration, overall, the consensus seems to be that the gym is a standout feature. Guests found it clean, well-equipped and appreciated its availability, contributing positively to their stay at the hotel.
Pool
The Alexandre FrontAir Congress presents mixed experiences regarding its pool facilities. On the bright side, many guests appreciated that access to the pool was included in their stay and the indoor pool, described as nice and comforting, provided a pleasant amenity for relaxation. Visitors also mentioned the availability of an outdoor terrace and the combined spa and pool area, which added to the overall appeal. However, several reviews highlighted issues such as unexpected pool closures, construction works and restrictions on pool access, particularly for children under 12. Concerns were raised about the misleading information regarding the pool with some guests noting that the photos did not accurately represent the current state of the facilities. Despite these challenges, the property provides ample parking, ensuring convenience for those traveling by car.
Parking
At the Alexandre FrontAir Congress, parking is a notable highlight for many guests. The hotel offers a variety of parking options to accommodate all needs. There is ample free parking available right in front of the hotel, making it very convenient for guests to leave their cars for the duration of their stay. This large outdoor parking area is secure and easy to access, ensuring a hassle-free experience.
For those seeking added security, the hotel also provides underground parking at a rate of 14€/day. Although some guests find this option a bit pricey, it offers peace of mind with its secure environment. Free parking is also available at a nearby mall, adding more flexibility for visitors.
Overall, the parking facilities at the Alexandre FrontAir Congress are well-received, offering plenty of spaces and easy access with both free and paid options to suit different preferences. Whether opting for the expansive free parking lots outside or the secure underground spots, guests appreciate the convenience and availability of parking at this hotel.
4 Star
Alexandre FrontAir Congress presents a varied experience despite its four-star rating. The hotel's size impresses, being a huge and beautiful place with a decent living area, embodying everything one expects from a typical airport hotel. However, numerous reviews highlight a discrepancy between the four-star classification and actual experience. Many guests felt that the amenities and overall conditions, such as the cleanliness and basic offerings at breakfast, did not meet four-star standards. Facilities like a refrigerator and coffee machine, often expected at this rating, were notably absent. Despite these shortcomings, the politeness and friendliness of the staff stood out with many guests noting the helpfulness and good customer service they received. While some aspects of the hotel did not match the expectations of a four-star rating, the staff's dedication to service is a redeeming quality for many visitors.
Business
Alexandre FrontAir Congress stands out as a practical choice for business travelers, particularly those looking for convenience and efficiency. Its proximity to Barcelona Airport, just about 20 minutes away, appeals to those with early flights or those transiting through. The hotel offers a quick and efficient check-in process, often conducted in English, which enhances its user-friendliness.
Business amenities are robust with conference and meeting rooms available, alongside a well-equipped business center. The hotel's location is favorable for business trips, offering easy access to central business districts and making it an ideal spot for business meetings and layovers. The airport shuttle service is a significant plus, simplifying transfers and making the hotel suitable for connecting flights and short-notice stays.
While the facilities are largely seen as good value for money, there's feedback highlighting that early breakfast options could be improved and contact by phone can be challenging. However, the large rooms and extensive space are appreciated, making it a practical, albeit not exceptional, choice for business stays. Despite some minor drawbacks, the Alexandre FrontAir Congress is generally recommended for short business trips and airport transits.
Accessible
The Alexandre Hotel Frontair Congress provides commendable accessibility for guests with disabilities. This includes wheelchair accessibility and features like elevators and ramps throughout the property. Guests have noted good overall accessibility with facilities and room services functioning well for those with mobility needs. The hotel also stands out for its strategic room allocations, providing rooms closest to event venues to ensure ease of movement. Its accessible location makes it simple to locate and easy to access from the airport, though some guests mentioned minor issues such as poor pool accessibility and difficulty reaching the hotel from highways. While the facility's infrastructure generally supports accessibility well, the low frequency of shuttles, which only run until 10:15, might pose an inconvenience for some. Despite a few accessibility issues, overall feedback highlights the hotel's effective efforts in catering to guests with disabilities.
Indoor Pool
The indoor pool at Alexandre FrontAir Congress receives mixed feedback from guests. Many appreciate that the pool is heated and describe it as clean and nicely maintained. Access to the pool is included for some guests, often as part of a spa package, which adds value to their stay. However, there are notable mentions of extra charges for pool access, which some guests find inconvenient, as the additional cost is not always clearly communicated. The pool area is part of the spa, making it inaccessible for children under 12, which might be a downside for families. Guests also encounter occasional closures of the pool, sometimes without prior notice, leading to disappointment. While the indoor pool has its merits, clarity on access fees and availability would enhance the overall experience for future visitors.
Romantic
Alexandre FrontAir Congress offers elements that can contribute to a romantic atmosphere, such as good romantic views and a suitable setting for a romantic getaway or weekend. Some guests noted that it felt like a romantic spot, while others specifically highlighted that the romance was the highlight of their stay. However, opinions were mixed with some guests expressing that the hotel did not feel particularly romantic, suggesting that rooms could benefit from a little modernization and more modern facilities. Despite these contrasting opinions, the overall experience seems to be enhanced by the company of a partner, making it a potentially charming destination for couples seeking a romantic escape.
Yes, Alexandre FrontAir Congress has pool(s) that belong to one or more of the following categories: Indoor Pool.
Yes, a spa is available at Alexandre FrontAir Congress.
No, Alexandre FrontAir Congress doesn't allow dogs.
Yes, parking facilities are available at Alexandre FrontAir Congress.