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Best Western Hotel Nazionale

Sanremo , Corso Matteotti 3 (Show on Map)

8.4

Very Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsThe Best Western Hotel Nazionale in Sanremo is highly praised for its prime location. Situated at the beginning of the old town and the pedestrian zone, guests find themselves within walking distance of major attractions, shopping areas and the beach. Its vibrant surroundings and proximity to cultural spots make it a favorite for experiencing the local atmosphere. The hotel's breakfast, often enjoyed on a picturesque rooftop terrace, receives positive feedback for its generous offerings and exceptional service, although some guests feel the selection could be improved.

Dining at the hotel's restaurant is a highlight with high-quality cuisine and a diverse menu catering to various tastes. The rooftop dining ambiance is particularly appreciated. Rooms are generally clean and comfortable, complete with modern amenities, although some variations in room size and occasional operational issues are noted. Guests appreciate the décor and maintenance efforts, despite some remarks on outdated furnishings in certain areas.

Cleanliness throughout the hotel is commendable with spotless rooms and meticulous housekeeping services. The staff consistently enhance the guest experience with their friendliness, professionalism and prompt service, making visitors feel genuinely cared for. This quality of service significantly contributes to an overall positive stay.

However, the WiFi service, while available throughout the hotel, has received mixed reviews for its reliability and speed. The spa offers a well-regarded wellness experience with many guests enjoying the private, well-maintained amenities, although it requires reservations and is not included in the room price. Some concerns were raised about maintenance and cleanliness, particularly of the rooftop pool and Jacuzzi.

The gym, while clean and functional, could benefit from updated equipment and extended hours, as it currently falls short of the hotel’s overall high standards. Parking is a challenge due to limited space and high costs, but the valet service provides a practical, though expensive, solution for guests.

Overall, the Best Western Hotel Nazionale is a strong choice for families and all travelers looking for a comfortable, centrally-located stay, bolstered by excellent service and modern amenities. While certain aspects like WiFi and parking could see improvements, the hotel's positives far outweigh these minor inconveniences.
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Hotel near Golf Courses

A well-regarded hotel that provides a comfortable stay and is conveniently located for accessing local golf courses. It is located near the Circolo Golf degli Ulivi San Remo.

Hotel with Spa

This hotel offers a modern spa with a series of treatments, massages, and rituals designed to regain balance between well-being and beauty. The private spa features a Finnish sauna, Turkish bath, emotional shower, and hydromassage. It also has a fitness room.

Dog Friendly Hotel

This hotel is pet-friendly.

Dogs Stay Free

Hotel near Nightlife Spots

Located on Corso Matteotti, this hotel is in a prime location near shops, restaurants, the harbor, and the beach. It's surrounded by bars and restaurants and is in walking distance to the casino and the city center, making it ideal for nightlife enthusiasts.

Business Hotel

The Best Western Hotel Nazionale offers a business package with services such as a free minibar, VIP courtesy set, slippers, and access to fax, printer, and copier. It also provides free Wi-Fi, newspapers, a business point with a computer station, early breakfast, fast check-out, and a safety box.

Hotel with Parking

The hotel provides private parking with valet services, adding a layer of convenience for guests, although a fee applies.

Accessible Hotel

Best Western Hotel Nazionale is officially categorized as an accessible hotel, indicating it provides features to accommodate guests with mobility challenges. This typically includes accessible entrances and elevators.

Hotel with Gym

Located in Sanremo, this hotel provides a gym along with spa facilities, making it convenient for guests to maintain their fitness regimen and enjoy relaxation amenities.

4-Star Hotel

Located in the heart of Sanremo, this hotel is near Corso dell'Imperatrice. Guests appreciate the clean rooms, comfortable beds and central location, making it easy to explore the city.

Hotel where Dogs Stay Free

Best Western Hotel Nazionale accommodates pets at no additional charge.

Hotel with Rooms With Jacuzzi / Hot-tub

Historic Hotel

Hotel for Honeymoon

Family Friendly Hotel

Romantic Hotel

Room Types

Classic Double/Twin Room Offering free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The air-conditioned double room offers a flat-screen TV with satellite channels, a minibar, a tea and coffee maker and a safe deposit box. The unit has 1 bed.

Prestige Junior Suite Featuring free toiletries, this suite includes a private bathroom with a shower, a hairdryer and slippers. The suite features air conditioning, a minibar, a tea and coffee maker, a seating area and a flat-screen TV with satellite channels.

Family Room with sofa bed Offering free toiletries, this family room includes a private bathroom with a bath or a shower and a hairdryer. The air-conditioned family room offers a flat-screen TV with satellite channels, a minibar, a tea and coffee maker and a safe deposit box. The unit offers 2 beds.

Superior Double Room Providing free toiletries, this double room includes a private bathroom with a bath or a shower and a hairdryer. The double room provides air conditioning, a minibar, a tea and coffee maker, a safe deposit box, as well as a flat-screen TV with satellite channels. The unit offers 1 bed.

Royal Suite This suite's special features are the hot tub and the spa bath. Providing free toiletries and bathrobes, this suite includes a private bathroom with a bath or a shower, a hairdryer and slippers. The air-conditioned suite provides a flat-screen TV with satellite channels, a minibar, a tea and coffee maker and a seating area.

Executive Double Room Offering free toiletries, this double room includes a private bathroom with a bath or a shower, a hairdryer and slippers. The spacious double room offers air conditioning, a minibar, a tea and coffee maker, a safe deposit box, as well as a flat-screen TV with satellite channels. The unit has 1 bed.

Comfort Double/Twin Room Featuring free toiletries, this twin/double room includes a private bathroom with a bath or a shower and a hairdryer. The twin/double room features air conditioning, a minibar, a tea and coffee maker, a safe deposit box and a flat-screen TV with satellite channels. The unit has 1 bed.

Comfort Triple Room Offering free toiletries, this triple room includes a private bathroom with a shower and a hairdryer. The triple room offers air conditioning, a minibar, a tea and coffee maker, a safe deposit box, as well as a flat-screen TV with satellite channels. The unit offers 2 beds.

Suite with Turkish Bath Providing free toiletries and bathrobes, this suite includes a private bathroom with a bath or a shower, a hairdryer and slippers. This suite is air-conditioned and features a flat-screen TV with satellite channels, a minibar, a tea and coffee maker and a seating area.

King Suite with Jacuzzi and Turkish Bath This suite's special features are the hot tub and the spa bath. Providing free toiletries and bathrobes, this suite includes a private bathroom with a bath or a shower, a hairdryer and slippers. This suite is air-conditioned and features a flat-screen TV with satellite channels, a minibar, a tea and coffee maker and a seating area.

About Best Western Hotel Nazionale

License: IT008055A17R2OI27E

Guest Reviews

8.4

Very Good

Location

'Best Western Hotel Nazionale' in Sanremo boasts an enviable location that consistently wins high praise from guests. Nestled right at the beginning of the old town and the pedestrian zone, the hotel places visitors within a mere three-minute walk to the Lungo Mare and just steps from the bustling Piazza Bresca and the iconic Sanremo Casino. It is a prime area for shopping, dining and exploring with all major sightseeing points conveniently within walking distance.

The pedestrian street setting offers a vibrant and dynamic atmosphere, ideal for those who wish to soak in the local culture and energy. Guests appreciate its proximity to the beach and the scenic cycling route between San Lorenzo al Mare and Ospedaletti, making it perfect for both leisurely strolls and outdoor activities. Families find it particularly convenient due to its central location.

Moreover, the hotel offers exceptional breakfast experiences on the seventh floor, where guests can enjoy their meals with unbeatable panoramic views of Sanremo. The cleanliness and modern furnishings complement its strategic positioning, making it suitable for short stays and comprehensive city explorations alike. The valet parking system and friendly staff further enhance the overall experience, ensuring a comfortable and hassle-free stay.

Located right in the heart of Sanremo, on the main shopping promenade, the hotel allows easy access to local markets, restaurants and bars, making it an ideal base for travelers wanting to immerse themselves in the vibrant city life.

Breakfast

The breakfast experience at the Best Western Hotel Nazionale is a mix of impressive highlights and areas in need of improvement. One of the most frequently praised aspects is the setting; many guests relished the opportunity to enjoy their breakfast on the rooftop terrace, where breathtaking views of the sea and the city's rooftops provided a picturesque start to the day. The terrace's ambiance and the vibrant views it offers are often cited as standout features.

In terms of the actual breakfast offerings, there are varied opinions. Positive reviews highlight the diverse selection, including a wide range of sweet and savory options and commend the breakfast for being generous, tasty and of high quality. Many guests describe the breakfast as very good, delicious and complete, underlining its generous nature and the friendly, helpful service provided by the staff.

However, not all reviews are glowing. Several guests feel that the breakfast does not meet the standards expected of a 4-star hotel, noting that the selection can sometimes be minimal and lacking in quality. Some guests were disappointed by the absence of hot dishes and the limited variety of items like milk options and fresh desserts. The coffee, in particular, received negative comments for not meeting expectations, especially in a country renowned for its coffee culture.

On a few occasions, breakfast services were disrupted due to renovations, which was a significant inconvenience for guests expecting the full experience. Despite these challenges, the rooftop setting remains a consistent highlight, making breakfast a memorable experience for many.

In summary, while the breakfast at the Best Western Hotel Nazionale enjoys positive remarks for its stunning rooftop views and varied options, there is feedback suggesting room for improvement, particularly in selection and quality consistency to fully meet guest expectations.

Dinner

The restaurant at the Best Western Hotel Nazionale consistently receives high praise from guests. Many describe the dining experience as exceptional, highlighting the quality cuisine and a diverse menu that caters to various tastes, including vegetarians. The hotel’s restaurant is highly recommended for its first-class dishes, including standout items like tuna and pizza calzone. Guests also appreciate the impeccable service provided by the attentive staff.

The setting is frequently noted as a significant plus with a terrace offering scenic views, making for an enjoyable dining ambiance. The bar and restaurant downstairs are also favored for their convenience and comfort. Overall, dining at the Best Western Hotel Nazionale is considered a true treat with many guests emphasizing their satisfaction with both lunch and dinner options.

Rooms

Located in the heart of the city, the Best Western Hotel Nazionale offers a mix of well-maintained rooms catering to various preferences. Guests praise the cleanliness and comfort across the board with many rooms being spacious and well-equipped with modern amenities. Some rooms boast beautiful views, adding an extra layer of charm to the stay. Several visitors highlight the high level of functionality and the pleasant, quiet atmosphere of their accommodations.

Despite these positives, room sizes vary considerably with multiple reviews mentioning that some rooms, including bathrooms, feel quite cramped. Certain rooms face operational issues such as noisy mini-fridges, complicated light settings and inadequate air conditioning. There are also mentions of outdated furnishing in certain areas, though efforts to maintain the rooms remain evident.

Beds receive mixed reviews with some guests finding them too hard, while others appreciate the overall comfort. The junior suites and rooms with balconies stand out for their ample space and added luxury. Soundproofing appears inconsistent, as some rooms are quiet and relaxing, while others are subject to street noise and poor insulation.

Overall, Best Western Hotel Nazionale excels in cleanliness and central location with many rooms offering satisfactory comfort and views. However, potential guests might want to inquire about room dimensions and specific amenities to ensure a stay that fully meets their expectations.

Beds

Best Western Hotel Nazionale offers a mixed experience when it comes to the comfort of their beds. While many guests praised the beds for being comfortable with some describing the bedding as excellent orthopaedic and of great quality, others found the beds to be either too hard or too soft. The issue seems to vary based on individual tolerance and specific room assignments, as some beds were deemed clearly in need of repair and certain extra beds in triple rooms were noted to be very small.

Guests appreciated the great care taken in providing personal pillows in some instances, though a few did mention the pillows were uncomfortable. Common remarks included compliments for the very comfortable beds and the high-quality bedding, contributing to positive sleeping experiences. Nonetheless, there were occasional criticisms about beds being too low, noisy or simply not suitable for couples. Despite these varied experiences, it is clear that great efforts have been made to ensure good bedding with generally comfortable beds for many guests.

Cleanliness

Best Western Hotel Nazionale in Sanremo consistently impresses guests with its remarkable cleanliness, combining modern amenities with a traditional charm. The hotel's rooms and bathrooms are repeatedly noted as very clean, spotless and impeccably maintained. The entire establishment exudes a high standard of hygiene, making guests feel comfortable and at ease during their stay. The rooms are not only clean but also modern and well-equipped, offering a blend of contemporary features in a welcoming environment. Additionally, the housekeeping service receives high praise for its outstanding and careful attention to detail, ensuring that every corner of the hotel is kept pristine. Located in the heart of the city, the hotel also boasts a superb location, offering easy access to the beautiful beaches and attractions of Sanremo. The friendly and organized staff further enhance the guest experience, contributing to an overall sense of cleanliness and comfort at this well-maintained hotel.

Staff

The Best Western Hotel Nazionale boasts an exceptionally friendly and helpful staff, who are frequently highlighted for their politeness and professionalism. Visitors often remark on the warm welcomes they receive with special mentions for the attentive reception, bar and housekeeping teams. The staff's kindness and availability enhance the overall guest experience, making them feel genuinely cared for and valued.

Professionalism is a hallmark of the hotel's service with numerous reviews praising the staff's competence and efficiency. The employees go above and beyond to meet customer needs, reflecting a high standard consistent with a four-star establishment. This dedication extends to personalized touches, such as customized greetings for pets and prompt, effective responses to requests and issues.

Despite a few isolated complaints about rudeness and unfriendliness, the vast majority of feedback emphasizes the consistently positive demeanor of the staff. From smiling faces to personalized, attentive service, the hotel's team significantly contributes to a pleasant and memorable stay. The quality of service, paired with the overall cleanliness and inviting atmosphere of the hotel, ensures guests feel pampered and well-taken care of throughout their visit.

Wi-Fi

The WiFi experience at Best Western Hotel Nazionale presents a mixed bag for guests. On the positive side, there is WiFi available throughout the hotel and some guests have found it to be good. However, several reviews highlight areas for improvement. Common issues include unreliable connectivity, insufficient coverage in rooms and slower speeds that particularly affect streaming and video calls. There are also instances where the WiFi was described as unsatisfactory or very poor with guests suggesting that reliability could be enhanced. Overall, while the hotel does provide WiFi, visitors seeking consistent and high-speed internet may find it lacking.

Spa

The spa at the Best Western Hotel Nazionale in Sanremo offers a diverse range of experiences and facilities that cater to guests looking for relaxation and wellness. Guests highlighted the spa as a great experience with several reviews noting the excellent and well-equipped amenities. The spa facilities are described as magnificent, featuring a solarium with a Jacuzzi pool and a hot tub on the roof terrace, although the hot tub is noted to be small. The wellness and spa offer a beautiful relaxation area, complemented by very good massages.

The private spa facilities are frequently praised as a significant plus, providing an exclusive and intimate experience for guests, sometimes available just for a small group. The staff, particularly beautician Federica, receives commendation for their attentiveness and expertise.

However, it is important for potential visitors to be aware that the spa is not free and requires a reservation in advance. Some guests found the spa to be expensive and there were comments about the accessibility issues. Maintenance and cleanliness were highlighted as areas needing improvement with mentions of the Jacuzzi not being at the proper temperature and the rooftop pool being dirty.

Overall, the spa remains a highlight for many, ideal for those planning ahead and looking for a private, well-serviced wellness experience.

Gym

The gym at Best Western Hotel Nazionale is accessible and convenient for guests seeking a quick workout. The staff maintaining the gym are attentive and the space is kept clean. However, several guests have remarked that the fitness room is not up to the standard of the rest of the hotel with some equipment being outdated or in disrepair. There have been mentions of missing dumbbells and broken machines, particularly the "All in One" machine. Additionally, the gym's hours of operation do not always align with the schedules of all guests, posing an inconvenience for some. Overall, while the gym provides basic amenities, it could benefit from updated equipment and extended hours.

Parking

Parking at the Best Western Hotel Nazionale presents a mix of challenges and conveniences for guests. While the hotel itself lacks dedicated on-site parking, several alternatives are available. Guests often opt for the valet parking service, which, despite being complicated and expensive (costing around €23-25 per day), generally works well and is highly recommended by some due to its organization and functionality. Affiliated parking facilities are located a short walk away with a public parking lot just 3-4 minutes from the hotel and a parking garage about a 10-minute walk away.

However, the lack of immediate parking can be problematic, as parking spaces are limited and often occupied, requiring advance reservation to ensure availability. Guests have mentioned the necessity to drive around to find parking with some managing to park on nearby streets for a lower fee. The valet service, while convenient, has received mixed reviews with some highlighting its effectiveness and others pointing out the lack of clarity and the high cost involved. Despite these issues, the parking services are essential for the area and are praised for their punctuality and precision.

In conclusion, while parking near the Best Western Hotel Nazionale is far from straightforward and can be quite expensive, the valet service offered provides a functional and organized solution for many guests. Advance planning and reservations are highly recommended to mitigate any parking-related stress during the stay.

Family

Best Western Hotel Nazionale is a top choice for family vacations, providing a variety of amenities and accommodations that cater to families. The hotel offers spacious rooms, including options that comfortably accommodate four people, such as triple rooms and family rooms specifically designed for ease and comfort. Despite a minor misconception from photos about family room layouts, families find the rooms spacious and accommodating.

The hotel staff is particularly welcoming and understanding, especially in the event of family emergencies and they show special friendliness towards small children. This family-friendly atmosphere makes it an excellent option for weekend getaways with kids. Valet parking adds to the convenience for traveling families. Guests can enjoy a relaxing experience, as some reviewers mentioned having access to the spa exclusively for their family. Additionally, the hotel's swimming pool is a hit among the guests, providing leisure activities for all ages. Overall, it's an inviting destination for families seeking a comfortable and enjoyable stay.

4 Star

Best Western Hotel Nazionale enjoys a favorable location, appealing to many guests who appreciate its central positioning. The hotel largely receives praise for its top-quality service with guests highlighting the overall pleasantness of their stay. Reviews commend the hotel as very good with some calling it a true four-star establishment and above average within the Italian context.

However, there are criticisms regarding the hotel’s four-star rating. Several guests feel that while the hotel is generally good, it falls short of true four-star standards. Areas of concern include customer service skills at reception and the quality of breakfast facilities with some noting that it does not meet the expectations for a hotel of its star level. The rooms, although clean, are sometimes noted as being small and some guests compare the overall experience to that of a three-star hotel.

In summary, Best Western Hotel Nazionale is a well-located hotel with commendable service, but it does face some reservations regarding whether it fully meets the criteria of a four-star rating.

Business

Best Western Hotel Nazionale proves to be a highly suitable choice for business travelers, consistently receiving praise for its business-friendly amenities. The hotel is commended for its central location, which is conducive to both business and leisure pursuits. Guests highlight the functional design of the rooms, catering well to the needs of business visitors. Professional reception service enhances the stay experience, contributing to the hotel's four-star rating. Despite the predominantly positive feedback, a few reviews suggest that the hotel could further align with the Best Western brand standards. Overall, its features and services are found to be quite helpful for those on business trips.

Accessible

Best Western Hotel Nazionale receives mixed feedback when it comes to accessibility for guests with disabilities. On the positive side, there are facilities such as handicap accessible bathrooms and accessible rooms, which help accommodate those with specific needs. The hotel itself is generally described as accessible and features like air-conditioning and double glazing contribute to a calm and comfortable stay.

However, there are notable challenges. The location in a pedestrian area and the difficulty in accessing the elevator with luggage can be inconvenient. Physically challenged guests might find the hotel not easily accessible and there are instances where reaching rooms requires walking up stairs, indicating limited overall accessibility.

While there are specific accessible features, there are also significant barriers that could impact the experience of travelers with disabilities.

Historic

Best Western Hotel Nazionale is nestled in a historic area, offering a unique experience tied to its significant past. The hotel is ideally situated in the old town center of Sanremo, itself known for its rich history. Guests appreciate its prime location at the beginning of a pedestrian street, surrounded by an array of shops, providing both convenience and charm. The hotel's proximity to the historic Sanremo Casino, located next door, adds to the allure, making it a perfect choice for those who want to immerse themselves in the storied ambiance of the city center.

Romantic

Best Western Hotel Nazionale is an excellent choice for those seeking a romantic getaway. The hotel's strategic location in a charming and elegant area provides a beautiful setting, perfect for exploring the romantic city nearby. Couples will find specially crafted romantic rooms as well as a junior suite designed to enhance their stay.

The rooftop terrace offers a romantic setting for dining, complete with a fantastic view, making it highly recommended. Additionally, the great location ensures guests are close to the beach and can savor delicious food. The overall lovely atmosphere makes this hotel particularly suitable for couples looking to enjoy a memorable and romantic vacation.

No, Best Western Hotel Nazionale doesn't have any pool.

Yes, a spa is available at Best Western Hotel Nazionale.

Yes, Best Western Hotel Nazionale welcomes dogs.

Yes, parking facilities are available at Best Western Hotel Nazionale.

Yes, Best Western Hotel Nazionale has a gym.

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