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Summary of reviewsThe Fleur De Lis in Sandwich offers a charming and delightful experience, largely due to its exceptional central location in the picturesque, historic town. The setting is perfect for exploring local attractions, visiting cafes, restaurants, pubs and enjoying vibrant events like the Sandwich Festival, adding to the lively yet peaceful atmosphere. Guests appreciated the convenience of nearby parking and the value for money, further complemented by friendly and helpful staff.
Breakfast at The Fleur De Lis is frequently praised for its quality and variety, including freshly prepared full English breakfasts and vegetarian options. The food's freshness, particularly the locally sourced ingredients, along with the friendly and accommodating breakfast staff, enhances the meal experience. The positive feedback about breakfast resonates with the overall high marks for the dinner offerings. Guests thoroughly enjoyed tasty, home-cooked pub meals and a great selection of beers on tap, underscoring the pub as a dining highlight.
The rooms at The Fleur De Lis are noted for their cleanliness and comfort with bright, cozy and well-equipped accommodations. While some guests mentioned minor issues like room size or thin curtains, the majority found the rooms spacious and refreshingly clean. Attention to detail in room preparation, such as complimentary snacks and ample tea and coffee supplies, added to the positive experience. Comfortable beds and thoughtful amenities contributed to restful nights and overall satisfaction.
Cleanliness at the establishment is a standout feature with both the rooms and common areas kept meticulously tidy. Though there were occasional comments on bathroom conditions, these did not significantly detract from the overall high standards of cleanliness and comfort.
The staff's friendliness and helpfulness leave a lasting impression on guests. Their exceptional hospitality, personalized recommendations and genuine warmth make for a welcoming and relaxed stay, significantly enhancing the overall guest experience.
Additionally, The Fleur De Lis stands out as a pet-friendly establishment, providing a welcoming environment for guests traveling with dogs. The spacious rooms, accommodating staff and additional amenities like bike storage make it an appealing choice for both travelers and their canine companions.
In summary, The Fleur De Lis offers a quintessential Kent village experience with its central location, high-quality dining, comfortable accommodations, impeccable cleanliness and superbly friendly staff. The pet-friendly policy adds to its charm, making it a well-rounded and highly recommended choice for visitors to Sandwich. Show more
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Guest Reviews
Location
The Fleur De Lis boasts an exceptional location right in the heart of the picturesque and historic town of Sandwich. Guests repeatedly highlight its central position as a key advantage, making it convenient for accessing numerous cafes, restaurants and pubs. Situated in a charming medieval town, the hotel’s setting is perfect for those wanting to explore local attractions and enjoy a peaceful yet lively atmosphere. The proximity to the quay and the easy access to both coastal routes and cycle touring opportunities further enhance its appeal. Additional positive notes include its value for money, friendly and helpful staff and the convenience of nearby parking. Despite some liveliness during events such as the Sandwich Festival, the pub’s central location is often praised for its vibrancy. Overall, The Fleur De Lis emerges as an ideal base for visitors looking to immerse themselves in the quintessential Kent village experience.
Breakfast
Guests at The Fleur De Lis consistently praised the breakfast offerings, frequently describing them as great, very good and fantastic. Many reviews highlighted the quality of the cooked breakfast, noting that it was freshly prepared, well-served and delicious. In particular, the mushrooms and the full English breakfast received special mentions for their taste. The variety and generosity of the breakfast options, from standard fare to vegetarian choices, were appreciated with several guests calling out the breakfast as one of the best they’ve had.
The breakfast staff also received commendations for their friendliness and helpfulness, enhancing the overall positive experience. The breakfast's presentation and the freshness of ingredients, such as locally sourced sausages and bacon, were frequently mentioned as standout features. Additionally, the convenience of having breakfast included in the room price, the superb location of the hotel in the heart of town and the overall comfort and cleanliness of the facilities contributed to a very satisfying stay for many guests.
The few negative remarks were minor and did not overshadow the overwhelming positive feedback regarding the breakfast experience at The Fleur De Lis.
Dinner
The Fleur De Lis receives high marks from guests for its dining options, specifically praising the dinner offerings. The pub downstairs is highlighted repeatedly for serving tasty meals and lovely pub food with patrons appreciating the great value and good selection of beers on tap. Reviews consistently note that the food is very good, emphasizing home-cooked quality, freshness and superb flavor. The restaurant's evening meals and breakfasts are particularly lauded with mentions of wonderful dinners and fabulous breakfasts. Specific dishes like fish and chips and homemade chips, receive special commendation.
Though there is a slight note of disappointment in the absence of evening meals on Saturdays, guests find nearby alternatives satisfactory. The atmosphere and cleanliness of the dining area, coupled with friendly staff, enhance the overall positive experience. Central location and minimal noise from the bar add to the convenience and enjoyment of dining at The Fleur De Lis. Overall, guests highly recommend dining at the pub for its excellent food and great value.
Rooms
The Fleur De Lis in Sandwich delivers a consistently positive experience when it comes to its rooms. Guests frequently praised the cleanliness and comfort, noting that the rooms are bright, cozy and well-equipped with everything needed for a short stay. The beds are described as extremely comfortable, contributing to a restful night’s sleep. Many found the decor to be tasteful and modern, though some rooms exude a slightly dated charm.
Despite a few remarks about room size, particularly some being small or cramped, the majority found the rooms spacious and airy. The bathrooms also received positive feedback for cleanliness and good functionality. Guests appreciated the attention to detail in room preparation, including a good selection of complimentary snacks, bottled water and plentiful tea and coffee supplies. However, a few had minor grievances like thin curtains that let in early light or the occasional lack of a place to put toiletries.
The combination of comfort, cleanliness and thoughtful amenities made the rooms an excellent value for money. Enthusiastic comments also often mentioned the friendly and accommodating staff, adding to the overall pleasant experience. With its central location and cozy ambiance, The Fleur De Lis offers a charming and practical option for travelers visiting Sandwich.
Beds
The beds at The Fleur De Lis have received overwhelmingly positive feedback from guests, who frequently commend their comfort. Many highlight the beds specifically as very comfortable or super comfy, noting the quality of the bedding and the softness of the pillows. Travelers appreciate the clean and fresh appearance of the bedding, alongside the lovely fluffy towels provided. While a few guests felt that some beds, particularly the double beds, were on the smaller side, the general consensus is that the beds and mattresses provide a very restful and comfortable sleep experience. The overall impression is one of satisfaction with the bed quality, which adds to the enjoyment of staying at this well-regarded establishment.
Cleanliness
The Fleur De Lis shines in terms of cleanliness, consistently receiving praises for its bright and clean accommodations. Guests frequently highlight the spotless nature of the rooms, emphasizing clean beds, sheets and towels. The rooms are described as clean, spacious and comfortable with the added benefit of being cozy and warm.
Visitors also appreciate the cleanliness of both the rooms and common areas, often stating that everything they encountered was tidy and well-maintained. Many reviews underscore how clean and fresh the rooms feel upon arrival, often using terms like very clean and very tidy.
However, the condition of the bathrooms received mixed feedback. While overall room cleanliness is commendable, some guests pointed out issues such as mold in showers, tired-looking bathroom fixtures and occasional oversights like loose towel rail points or dirt in less noticeable areas. Attention to detail in bathroom maintenance could enhance the overall guest experience.
Located in the city center yet remaining peaceful, The Fleur De Lis offers a combination of cleanliness and convenience, making it a solid choice for travelers valuing a clean and comfortable stay.
Staff
The reviews for 'The Fleur De Lis' paint a vivid picture of the establishment's staff, consistently highlighting their friendliness, helpfulness and accommodating nature. Words like "super nice," "fantastic," and "lovely" frequently surface with guests repeatedly noting how the staff go above and beyond to ensure a pleasant stay. The warmth and enthusiastic approach of the team make a notable impact, contributing to a welcoming and relaxed atmosphere. The service is described as excellent with staff members being particularly attentive and engaging. Many reviews also point out that the staff were very knowledgeable, offering great recommendations for local attractions and dining options. Overall, the staff at 'The Fleur De Lis' significantly enhance the guest experience through their exceptional hospitality and genuine friendliness.
Dog Friendly
The Fleur De Lis hotel offers a warm and welcoming environment for both guests and their canine companions. Located in the heart of the town, this pet-friendly accommodation is ideal for those traveling with dogs. Reviewers consistently praised the friendly staff who are not only great with humans but also show genuine love for dogs. Many guests appreciated that their dogs were made to feel very welcome, whether in the bar or their rooms. The rooms are described as spacious enough to comfortably accommodate both people and pets. An excellent full English breakfast adds to the appeal, making it a delightful stay overall. However, some guests did note that the shower temperature could be improved. Additionally, the hotel provides convenient amenities like bike storage, contributing to its overall pet and traveler-friendly reputation.
No, The Fleur De Lis doesn't have any pool.
No, a spa isn't available at The Fleur De Lis.
Yes, The Fleur De Lis welcomes dogs.
No, parking facilities aren't available at The Fleur De Lis.