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Summary of reviewsSandwich Inn and Suites enjoys high praise for its exceptional location at the beginning of Cape Cod, making it an ideal spot for exploring the region's attractions. The hotel's peaceful setting, characterized by its idyllic neighborhood and lovely views, offers a tranquil environment that guests find both comfortable and safe. The convenience of nearby shopping, restaurants, the marina and beaches adds to its appeal. Many guests value the central location for its ease of access to both the Upper Cape and Cape Cod. The facility's ample parking, straightforward check-in procedures, spacious and well-equipped rooms and excellent staff contribute to a hassle-free and charming experience.
The breakfast offerings at Sandwich Inn and Suites receive predominantly positive feedback for their variety and quality with options like fresh fruits, French toast, bagels and cereals that exceed typical continental fare. Guests appreciate the early breakfast hours and the convenience of a microwave and refrigerator in the breakfast area. Friendly staff further enhance the morning experience. However, there were occasional lapses in replenishing items and some guests desired more hot dish options.
Guest rooms are highlighted for their cleanliness, comfort and charming cottage-style decor. Amenities such as kitchenettes, private balconies and comfortable beds are often mentioned, contributing to a restful stay. Despite minor issues like slow-draining showers or the need for refreshed areas, the overall sentiment remains positive with guests appreciating the modern updates and tranquil atmosphere.
The cleanliness of Sandwich Inn and Suites receives mixed reviews. Many guests praise the cleanliness of the rooms and common areas, emphasizing comfortable and clean beds. However, some reports of cleaning oversights, such as lingering dirt, hair and occasional mildew smells, do arise, affecting the overall guest experience.
Staff interactions are generally lauded for professionalism and friendliness, especially at the front desk. Noteworthy mentions include a staff member named Marie, who is praised for her attentiveness. However, some guests encountered unfriendliness or unresponsiveness from the staff, impacting their experience.
The provided free wifi receives mixed feedback. While some guests find the service adequate, others report issues with stability, speed and access, inconveniencing their stay. Similarly, parking is positively noted for its convenience and ample availability, although larger vehicles may face minor challenges with space.
Beds are widely regarded as comfortable, bolstering a good night's sleep for most guests. Despite a few complaints about bed size, hardness and occasional issues with damp linens, the majority found the beds to be a positive aspect of their stay.
Overall, Sandwich Inn and Suites offers a comfortable, well-managed and unpretentious lodging experience with a few areas for improvement. The combination of excellent location, good breakfast, comfortable rooms and helpful staff make it a favorable choice for travelers seeking a pleasant stay in Cape Cod. Show more
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Inn with Parking
The inn provides free private and on-site parking facilities. Guests appreciate the convenience, making it easy to park and bring belongings directly into their rooms.
Small Inn
3-Star Inn
Room Types
Standard Queen RoomThis double room has air conditioning, heating and a flat-screen TV. The unit has 1 bed.
Standard Double RoomThis double room has air conditioning, heating and a flat-screen TV. The unit has 2 beds.
Guest Reviews
7.9
Good
Location
Sandwich Inn and Suites boasts an exceptional location that garners widespread praise from its guests. Ideally situated at the beginning of Cape Cod, this hotel provides easy access to numerous attractions, making it a prime spot for those looking to explore the region. Guests appreciate being in close proximity to shopping, restaurants and the marina, as well as having convenient access to both local points of interest and beaches.
The hotel's setting is described as peaceful and quietly situated with an idyllic neighborhood and lovely views of mature trees and green areas. This tranquil environment garners positive remarks for being both comfortable and safe, ideal for relaxing after a day of sightseeing. Convenient parking and straightforward check-in procedures add to the hassle-free experience.
Guests value the central location that makes it easy to explore both the Upper Cape and further onto Cape Cod. The pretty town of Sandwich is just a short drive away, contributing to the hotel's charm and accessibility. Visitors frequently mention the great area in relation to their planned activities and excursions.
In addition to the superb location, the hotel also impresses with its facilities, including spacious, well-equipped rooms and excellent staff. These combined attributes make Sandwich Inn and Suites a highly recommended choice for travelers seeking to experience Cape Cod with ease and comfort.
Breakfast
Nestled among tall trees, the charming Sandwich Inn and Suites offers a breakfast experience that has garnered varied guest feedback. Predominantly, visitors highlight the plentiful and diverse breakfast options available, ranging from fresh fruits and French toast to bagels and cereals. Many find the selection impressive and better than standard continental fare with delightful additions like blueberry cake and delicious coffee cake frequently praised.
Guests appreciate that breakfast can be enjoyed as early as 6:30 AM, accommodating those with early starts and jetlags. The inclusion of a microwave and small refrigerator in the breakfast area adds to the convenience. The facility is noted for its friendly staff, ensuring a pleasant start to the day. Freshly sliced fruit, undiluted juices and fresh muffins are some elements that stand out.
However, a few reviews mention that breakfast items were not always replenished during weekdays and there were occasional lapses in coffee availability. Some guests felt that the breakfast could benefit from more hot dishes, while others found it to be more basic than expected.
Despite these occasional shortcomings, the overall consensus suggests that the breakfast at Sandwich Inn and Suites is a solid and satisfying way to begin a day of exploring.
Rooms
At the Sandwich Inn and Suites, guest experiences with the rooms appear largely favorable. Visitors frequently highlight the cleanliness and comfort of the accommodations, noting that the rooms are spacious and well-equipped with amenities like kitchenettes and private balconies. Many reviews mention the cute, cottage-style decor, which adds a charming touch to a stay. Beds and pillows are often described as very comfortable, making for a restful night's sleep.
Rooms are also commended for their quiet and private atmospheres with several guests appreciating the tranquil location and lovely property grounds. The size of the bathrooms and suite rooms has been praised, though there are occasional mentions that certain areas, such as ventilation and lighting, could use improvement.
A few reviews indicated minor issues, such as slow-draining showers and the need for some rooms to be refreshed. Nonetheless, the overall sentiment remains positive, underscoring the modern updates and the overall cleanliness and functionality of the spaces. Guests looking for a comfortable and pleasing stay with ample amenities are likely to find the Sandwich Inn and Suites a suitable choice.
Beds
At Sandwich Inn and Suites, the general consensus among guests points to a largely positive experience regarding the beds. Words like comfortable, comfy and very comfortable frequently appeared in the reviews, indicating that many guests found their sleeping arrangements to be restful. Several guests specifically highlighted the comfort of the beds and the quality of the pillows, adding to the overall satisfactory sleep experience.
However, there were a few instances where some guests felt the beds fell short of expectations. A few reviews noted that the mattresses could have been improved with a memory foam topper or found the beds to be too hard. In terms of size, some felt the beds were too small, especially for four adults.
Additionally, there were mixed feelings about the linens; while many appreciated the clean and comfortable sheets, some pointed out they sometimes felt damp due to humidity or missed having a top sheet.
Overall, it seems that, barring a few concerns, most guests at Sandwich Inn and Suites were quite pleased with the comfort level of the beds, contributing to a good night's sleep during their stay.
Cleanliness
The Sandwich Inn and Suites has garnered mixed reviews about cleanliness with notable positive highlights mixed with areas of concern. Guests frequently commended the establishment for its very clean and comfortable rooms, emphasizing the comfortable and clean beds and the cleanliness of the duvet covers. Common areas were also appreciated for being nicely decorated and clean and the breakfast room was noted for its cleanliness and well-executed food selection. The overall atmosphere of the hotel was described as quiet and clean with clean bathrooms and facilities.
However, there were several mentions of inconsistent room cleaning with some guests reporting finding belongings from previous visitors, dirt on the floor and instances of hair, fur and insects. Some rooms had specific issues like dust on the furniture and mold that triggered asthma. There were also mentions of gritty floors, inadequate bathroom cleaning and occasional unpleasant smells like mildew. The external appearance of the facility was noted as appealing and housekeeping services were available upon request.
In summary, while many guests found the Sandwich Inn and Suites to be clean, comfortable and well-maintained, there were sporadic reports of cleaning oversights that could detract from the overall experience.
Staff
At Sandwich Inn and Suites, the experience with the staff appears to be a blend of warmth and professionalism. Many guests have praised the welcoming nature of the front desk staff and highlighted the friendliness and helpfulness that characterized their stay. Several reviews pointed out that staff members, particularly a woman named Marie, were wonderful and attentive, always ready to provide recommendations about local attractions. The cheerfulness of the housekeeping staff and the supportive nature of other employees were also noted, contributing to a pleasant overall experience.
However, not all interactions were positive. Some guests found the staff to be unfriendly, unhelpful or dismissive at times with specific instances of a lack of compassion and responsiveness to requests. There were also mentions of certain staff members being grumpy or rude, especially in the breakfast room. Despite some inconsistencies, the prevailing sentiment was that the staff were generally very nice, friendly and helpful, ensuring that most guests felt well taken care of from check-in to check-out.
Wi-Fi
The wifi service at Sandwich Inn and Suites receives mixed feedback from guests. Many have noted that the wifi works perfectly for their needs, describing it as okay or acceptable. However, several guests faced issues with the connection, mentioning that it can be patchy, unstable and slow at times with some experiencing free wifi that intermittently breaks down. There have been instances where the wifi was almost non-existent or simply not working. Additionally, guests pointed out the inconvenience of not having the wifi password provided on paper in the room and the absence of instructions for accessing the TV, requiring assistance from the front desk.
Parking
Guests consistently praise the parking at Sandwich Inn and Suites, highlighting its convenience and ample availability. The parking spots are often located right in front of the rooms, making it easy for guests to access their accommodations. Most reviews note the simplicity of the parking process with semi-shaded spots and free ample space adding to the appeal. However, it is worth mentioning that while smaller vehicles have no issues, parking larger pickups or SUVs can be a bit challenging, although still manageable. Overall, the parking experience is generally positive and stress-free for the majority of guests.
3 Star
Sandwich Inn and Suites offers a comfortable yet unpretentious lodging experience. Guests have noted that while the rooms may be described as ordinary, they are often considered nice and cute, providing an adequate level of comfort. The hotel is well-managed and even though it lacks luxury, it maintains a high standard of general operation, contributing to a positive overall atmosphere.
However, some guests have provided feedback highlighting areas for improvement, such as the presence of a full-size bed instead of a queen-sized bed in their booked rooms, insufficient room cleaning and a shortage of amenities like luggage racks and reading lamps. Additionally, the staff's lack of warmth and a very basic breakfast that did not meet taste expectations were mentioned.
Noise from adjacent rooms, attributed to thin walls, was another point of concern for some visitors. Meanwhile, although the breakfast area uses too much plastic, many felt any minor complaints were hardly worth considering, especially given the fair pricing. Despite the mentioned areas for improvement, the overall sentiment remains that Sandwich Inn and Suites delivers a satisfactory, if basic, staying experience for its guests.
No, Sandwich Inn and Suites doesn't have any pool.
No, a spa isn't available at Sandwich Inn and Suites.
No, Sandwich Inn and Suites doesn't allow dogs.
Yes, parking facilities are available at Sandwich Inn and Suites.