Pensión Ametzagaña
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Summary of reviewsPensión Ametzagaña is a charming and tranquil retreat located amidst serene greenery on the outskirts of San Sebastián, offering picturesque views and a peaceful environment ideal for relaxation. The hotel’s proximity to the highway makes it a convenient base for exploring the region, especially for guests with vehicles, enhanced by the availability of ample, secure and free parking. The on-site restaurant garners much praise for its delicious, diverse menu and friendly, attentive staff, providing a warm and welcoming dining experience in a scenic terrace setting, despite some occasional noise and need for advance reservations.
The breakfast service is highlighted by its variety and delicious offerings, although it starts later in the morning and requires reservation. The rooms evoke mixed reactions; while some find them clean, comfortable and well-equipped, many highlight that they are small, outdated and in need of renovation with several reporting cleanliness issues and noise disturbances. The staff, however, stands out for their exceptional friendliness and professionalism, contributing significantly to positive guest experiences.
Internet access, though free, receives mixed reviews with some guests experiencing excellent speeds while others face connectivity issues. The hotel provides recreational options such as tennis and paddle courts, though their maintenance requires improvement. While the facility lacks an elevator and presents accessibility challenges with numerous stairs and inclined surfaces, it is well-suited for travelers with a car who can easily navigate to nearby attractions and shopping centers.
Overall, Pensión Ametzagaña promises a tranquil escape with a welcoming atmosphere, excellent dining options and friendly service, well-suited for short stays and those looking to combine nature with easy access to San Sebastián. However, prospective guests should be mindful of potential inconveniences related to room quality, cleanliness and accessibility.
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The breakfast service is highlighted by its variety and delicious offerings, although it starts later in the morning and requires reservation. The rooms evoke mixed reactions; while some find them clean, comfortable and well-equipped, many highlight that they are small, outdated and in need of renovation with several reporting cleanliness issues and noise disturbances. The staff, however, stands out for their exceptional friendliness and professionalism, contributing significantly to positive guest experiences.
Internet access, though free, receives mixed reviews with some guests experiencing excellent speeds while others face connectivity issues. The hotel provides recreational options such as tennis and paddle courts, though their maintenance requires improvement. While the facility lacks an elevator and presents accessibility challenges with numerous stairs and inclined surfaces, it is well-suited for travelers with a car who can easily navigate to nearby attractions and shopping centers.
Overall, Pensión Ametzagaña promises a tranquil escape with a welcoming atmosphere, excellent dining options and friendly service, well-suited for short stays and those looking to combine nature with easy access to San Sebastián. However, prospective guests should be mindful of potential inconveniences related to room quality, cleanliness and accessibility.
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Cheap Guest House
Accessible Guest House
Guest Reviews
Nestled amidst the tranquil greenery on the outskirts of San Sebastián, 'Pensión Ametzagaña' offers a serene escape for travelers, perfect for those with a vehicle. The hotel is surrounded by nature, providing picturesque views and a peaceful environment ideal for relaxation. Despite being located away from the bustling city center, it is conveniently situated just a short drive from San Sebastián, making it easy to access the city’s attractions and amenities by car.
Guests appreciate the beautiful setting of the hotel, which is anchored between expanses of trees and perched on a hillside, ensuring a quiet retreat with spectacular views. The proximity to the highway also means that it’s well-connected for exploring the broader region or undertaking day trips. Additionally, the presence of free parking is a significant convenience for those traveling by car.
For those looking to combine nature and accessibility, the proximity to a large shopping center and various routes makes it a practical choice. The calm and tranquility of the area, highlighted by the plentiful green surroundings, make it an excellent place to relax, particularly for those keen on outdoor activities such as walking or trekking.
On the downside, the location may prove challenging for those without a car, as public transport options appear limited and some found it difficult to locate without GPS assistance. Nonetheless, the serene environment, combined with the availability of a good restaurant on-site and warm, friendly staff, enhances the overall appeal of Pensión Ametzagaña as a tranquil escape near San Sebastián.
The breakfast experience at Pensión Ametzagaña has received mixed feedback from guests with many highlighting the variety and quality of the offerings. Numerous reviews praise the à la carte breakfast for being delicious, offering a wide range of options and providing good value for money. Guests appreciated the flexibility of ordering what they desire, making the experience similar to dining in a regular café.
However, some guests found the service to be slow and the pricing higher than expected, particularly given the additional cost for breakfast. The timing of breakfast service, starting at 8:30 AM, posed a challenge for early risers such as hikers and some mentioned that the quality and organization could see improvements. Additionally, guests pointed out that breakfast is not included in the room rate and that it must be reserved in advance.
Despite these criticisms, many guests still consider the breakfast to be good, varied and tasty, highlighting the appealing terrace setting and the overall lively atmosphere of the bar and restaurant. Those without specific dietary needs, particularly vegetarians, found adequate options.
Overall, while there are areas that could benefit from better management and service efficiency, the breakfast at Pensión Ametzagaña remains a popular choice among guests who enjoy a hearty meal to start their day.
The dinner experience at Pensión Ametzagaña's on-site restaurant garners much praise from guests for its delicious and diverse offerings. Patrons frequently mention the high quality and excellent value for money of the meals, describing the food as exceptionally tasty, from breakfast to dinner. The restaurant is noted not just for its great food but also for the friendly and attentive staff who enhance the dining experience with warm and efficient service. The outdoor terrace adds to the appeal, providing a scenic and pleasant setting for meals.
The restaurant caters well to vegetarians and offers a good variety of dishes, although some guests note that the selection could be more extensive. Despite occasional noise and the need to reserve ahead for dinner, the overall dining atmosphere is appreciated with guests enjoying both the ambiance and the service. With reasonable prices and generous portions, the restaurant is a valued amenity, often considered a highlight of the stay.
However, there are some mixed reviews with a few guests feeling that the food was overpriced or not up to their expectations. In particular, some mention issues such as limited ingredient availability or inconsistent service during busy periods. Despite these occasional criticisms, most feedback points to a very good restaurant experience, making it a worthwhile feature of Pensión Ametzagaña.
Pensión Ametzagaña offers a range of rooms that often receive mixed feedback from guests. On the positive side, some rooms are described as pleasant, reasonably clean and comfortable, featuring amenities such as comfortable beds and smart TVs. A few guests appreciated the ample parking and affordable rates compared to other options. Some rooms are spacious, well-equipped and quiet, making them suitable for a quick stay. Guests have also mentioned rooms with good temperature control and functional, newly made windows.
However, the majority of reviewers suggest that the rooms are in dire need of renovation and maintenance. Many rooms are reported to be very small, outdated, poorly insulated and lacking modern amenities like air conditioning or sufficient ventilation. Cleanliness appears to be a recurring issue with several accounts of rooms being dirty, humid and infested with insects. The bathrooms often receive criticism for being exceedingly small, old and not very clean with issues like mold, peeling paint and poor water regulation.
Noise is another common drawback, as many of the rooms are not soundproof, leading to disturbances from neighboring rooms and the corridor. The furniture and fittings are often described as deteriorated and shabby, contributing to an overall sense of the place being run-down and uninviting.
Despite these drawbacks, some guests find the rooms adequate for short stays if their expectations are modest. However, prospective visitors should be prepared for potential inconveniences and manage their expectations regarding the room quality and facilities.
Pensión Ametzagaña features a mixed reputation when it comes to the comfort of its beds. While many guests have praised the beds as comfortable and appreciated clean, well-stocked bedding and sheets, there are significant criticisms as well. Some guests encountered worn-out, old and saggy mattresses that resulted in discomfort and back pain. Inconsistency in mattress comfort is a notable issue with some describing the mattresses as too soft and prone to sinking in the middle, while others found them to be hard and noisy.
Bedding issues were also mentioned with reviews noting the need for mattress protectors and better quality linens. While some rooms were equipped with large, comfortable beds, others had small or outdated ones that negatively impacted the overall sleeping experience. Some guests pointed out the uncomfortable nature of the pillows and the absence of sufficient bedding, which detracted from otherwise clean rooms.
Although some guests found the beds to be very comfortable and praised the quality, the general consensus leans towards recommending updates and replacements for many of the beds to ensure a consistent and comfortable stay for all visitors.
Pensión Ametzagaña receives mixed reviews regarding its cleanliness with several positive remarks highlighting the clean and comfortable conditions of certain rooms and beds. Some guests mentioned that rooms were clean, cozy and adequately maintained, noting very clean rooms and properly stocked sheets and towels. However, this positive feedback is overshadowed by numerous reports citing significant cleanliness issues. Complaints frequently include dirty bathrooms, cobwebs, dust, mold, stained linens and unclean facilities. Several guests encountered insects, from mosquitoes to bed bugs, which exacerbated their dissatisfaction. The overall impression is that while some rooms are well-kept, many others suffer from severe neglect, dated decor and poor maintenance, leading to an inconsistent and often disappointing experience.
The reviews for 'Pensión Ametzagaña' highlight that the staff receives high praise for their friendliness and attentiveness. Guests frequently describe the team as helpful, welcoming and professional. The reception staff stands out for being particularly accommodating and polite, often making guests feel comfortable and well-cared for from the moment they arrive. The waitstaff in the restaurant and bar also score points for their kindness and cheerful demeanor, though some guests mentioned slow service at times. Despite occasional criticisms of communication issues and a few instances of rudeness, the overall impression is one of a dedicated and warm team. Their excellent service, keen attention to detail and genuine hospitality contribute significantly to positive guest experiences.
Pensión Ametzagaña offers free Wi-Fi access in both rooms and public areas of the hotel with some guests noting very good and excellent speeds. However, opinions on the quality of the Wi-Fi are mixed. Many guests found the Wi-Fi to be satisfactory and highlighted the easy access. On the other hand, several reviews mention connection issues such as slow speeds, non-functioning internet and unavailability in certain rooms. Despite the positive experiences some guests had with the Wi-Fi, it seems there is inconsistency and the internet connection could be improved to meet the expectations of all users.
The tennis facilities at Pensión Ametzagaña are available for guests looking to engage in sports activities during their stay. While the presence of tennis courts is appreciated by visitors, some have noted that the courts require better maintenance. Apart from tennis, guests can also find paddle courts within the complex, offering a variety of options for sports enthusiasts. Tennis classes are available, adding to the appeal for those interested in improving their game or engaging in some fun physical activity. Overall, the tennis courts provide a recreational option, though their condition might not be ideal for serious players.
Pensión Ametzagaña offers a highly convenient and secure parking experience to its guests. The parking facility is praised for being ample and spacious, accommodating various vehicles, including motorcycles and precious cars. Guests appreciate the ease of finding a spot with parking available directly in front of the hotel and on-site within the complex. The parking is free, adding extra value given its proximity to the city, where parking can be expensive. Private parking options and secure spaces for motorcycles further enhance the appeal. While some noted the parking lot lacks nighttime lighting, the overall feedback highlights it as a significant asset, reinforcing the convenience of Pensión Ametzagaña’s location for travelers.
Pensión Ametzagaña presents a range of accessibility challenges, particularly for guests with disabilities or mobility issues. The building lacks an elevator, making it difficult to access rooms, particularly those on higher floors. Guests mention that carrying luggage up numerous stairs is particularly taxing and assistance is not routinely offered. The accommodation's layout, filled with stairs and inclined surfaces, further complicates access, making it less suitable for elderly visitors, people with reduced mobility and families with strollers.
On a brighter note, Pensión Ametzagaña is accessible by car, offering easy parking for guests and the establishment itself is situated in a reasonably accessible area for visiting San Sebastián. Taxi services are deemed accessible and efficient, although nighttime walks are not recommended due to insufficient lighting. Some bathrooms are equipped for people with reduced mobility, which could offer some relief in terms of accessibility.
Navigation within the property can be challenging with reports of difficulty finding the reception and rooms, as well as accessing the restaurant during evenings. Overall, while Pensión Ametzagaña may accommodate car travelers and those able to navigate its numerous stairs, it requires significant improvements to meet the needs of all guests, particularly those with disabilities.
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Location
Guests appreciate the beautiful setting of the hotel, which is anchored between expanses of trees and perched on a hillside, ensuring a quiet retreat with spectacular views. The proximity to the highway also means that it’s well-connected for exploring the broader region or undertaking day trips. Additionally, the presence of free parking is a significant convenience for those traveling by car.
For those looking to combine nature and accessibility, the proximity to a large shopping center and various routes makes it a practical choice. The calm and tranquility of the area, highlighted by the plentiful green surroundings, make it an excellent place to relax, particularly for those keen on outdoor activities such as walking or trekking.
On the downside, the location may prove challenging for those without a car, as public transport options appear limited and some found it difficult to locate without GPS assistance. Nonetheless, the serene environment, combined with the availability of a good restaurant on-site and warm, friendly staff, enhances the overall appeal of Pensión Ametzagaña as a tranquil escape near San Sebastián.
Breakfast
However, some guests found the service to be slow and the pricing higher than expected, particularly given the additional cost for breakfast. The timing of breakfast service, starting at 8:30 AM, posed a challenge for early risers such as hikers and some mentioned that the quality and organization could see improvements. Additionally, guests pointed out that breakfast is not included in the room rate and that it must be reserved in advance.
Despite these criticisms, many guests still consider the breakfast to be good, varied and tasty, highlighting the appealing terrace setting and the overall lively atmosphere of the bar and restaurant. Those without specific dietary needs, particularly vegetarians, found adequate options.
Overall, while there are areas that could benefit from better management and service efficiency, the breakfast at Pensión Ametzagaña remains a popular choice among guests who enjoy a hearty meal to start their day.
Dinner
The restaurant caters well to vegetarians and offers a good variety of dishes, although some guests note that the selection could be more extensive. Despite occasional noise and the need to reserve ahead for dinner, the overall dining atmosphere is appreciated with guests enjoying both the ambiance and the service. With reasonable prices and generous portions, the restaurant is a valued amenity, often considered a highlight of the stay.
However, there are some mixed reviews with a few guests feeling that the food was overpriced or not up to their expectations. In particular, some mention issues such as limited ingredient availability or inconsistent service during busy periods. Despite these occasional criticisms, most feedback points to a very good restaurant experience, making it a worthwhile feature of Pensión Ametzagaña.
Rooms
However, the majority of reviewers suggest that the rooms are in dire need of renovation and maintenance. Many rooms are reported to be very small, outdated, poorly insulated and lacking modern amenities like air conditioning or sufficient ventilation. Cleanliness appears to be a recurring issue with several accounts of rooms being dirty, humid and infested with insects. The bathrooms often receive criticism for being exceedingly small, old and not very clean with issues like mold, peeling paint and poor water regulation.
Noise is another common drawback, as many of the rooms are not soundproof, leading to disturbances from neighboring rooms and the corridor. The furniture and fittings are often described as deteriorated and shabby, contributing to an overall sense of the place being run-down and uninviting.
Despite these drawbacks, some guests find the rooms adequate for short stays if their expectations are modest. However, prospective visitors should be prepared for potential inconveniences and manage their expectations regarding the room quality and facilities.
Beds
Bedding issues were also mentioned with reviews noting the need for mattress protectors and better quality linens. While some rooms were equipped with large, comfortable beds, others had small or outdated ones that negatively impacted the overall sleeping experience. Some guests pointed out the uncomfortable nature of the pillows and the absence of sufficient bedding, which detracted from otherwise clean rooms.
Although some guests found the beds to be very comfortable and praised the quality, the general consensus leans towards recommending updates and replacements for many of the beds to ensure a consistent and comfortable stay for all visitors.
Cleanliness
Staff
Wi-Fi
Tennis
Parking
Accessible
On a brighter note, Pensión Ametzagaña is accessible by car, offering easy parking for guests and the establishment itself is situated in a reasonably accessible area for visiting San Sebastián. Taxi services are deemed accessible and efficient, although nighttime walks are not recommended due to insufficient lighting. Some bathrooms are equipped for people with reduced mobility, which could offer some relief in terms of accessibility.
Navigation within the property can be challenging with reports of difficulty finding the reception and rooms, as well as accessing the restaurant during evenings. Overall, while Pensión Ametzagaña may accommodate car travelers and those able to navigate its numerous stairs, it requires significant improvements to meet the needs of all guests, particularly those with disabilities.
No, Pensión Ametzagaña doesn't have any pool.
No, a spa isn't available at Pensión Ametzagaña.
No, Pensión Ametzagaña doesn't allow dogs.
Yes, parking facilities are available at Pensión Ametzagaña.
No, Pensión Ametzagaña doesn't have a gym.
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