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Summary of reviewsHotel Monte Ulia in San Sebastian garners praise for several key aspects, making it a preferred choice for many travelers.
Its prime location strikes an impressive balance between serenity and accessibility. Nestled in a quiet residential area, guests can enjoy restful nights away from city noise while still having easy access to central attractions via frequent and convenient bus services. The pleasant 20 to 30-minute walk to the old town, beaches and bustling center adds to its charm. Additionally, the availability of ample, free parking is a significant benefit, particularly for those traveling by car.
The breakfast offerings at Hotel Monte Ulia are appreciated for their variety and value. Many guests commend the fresh, generous portions offered in a buffet style that includes sweet and savory items, fresh fruits, yogurts and high-quality coffee. Despite occasional calls for more variety and timely replenishment, the breakfast remains a positive feature for many.
The rooms at Hotel Monte Ulia are noted for their cleanliness, space and comfort. Although some furnishings and decor seem a bit outdated, the rooms are maintained well and equipped with practical amenities such as mini-fridges, large TVs and air conditioning. Special mention goes to the comfortable beds, contributing to a restful sleep for guests. The hotel's dedication to cleanliness is evident with many guests highlighting the spotless condition of rooms and bathrooms, as well as the efficient daily cleaning service.
The staff at Hotel Monte Ulia consistently receive high marks for their friendliness, helpfulness and professionalism. Guests often mention specific employees for their exemplary service, adding a personal touch to their stay. This attentiveness and courteous demeanor enhance the overall hospitable atmosphere of the hotel.
Complimentary Wi-Fi is another appreciated feature with many guests noting its reliability and speed, although some report occasional inconsistencies in connectivity. Nevertheless, the general sentiment is positive.
Families find Hotel Monte Ulia particularly accommodating with perks such as free lodging for children and comfortable family rooms. The convenient parking facilities further ease the stress of family travel.
For guests with disabilities, the hotel provides well-fitted accessible rooms and ensures ease of navigation with good elevator service and clear signage. Proximity to public transportation and designated parking for those with disabilities further adds to its inclusive appeal.
Pet owners also find the hotel highly accommodating, welcoming dogs with reasonable fees and providing suitable facilities for pets. The surrounding area’s suitability for dog walks enhances the pet-friendly experience.
In summary, Hotel Monte Ulia offers a blend of comfort, practicality and hospitality. Its excellent location, clean and spacious rooms, friendly staff and accommodating features make it a reliable choice for a variety of travelers, including families, pet owners and those seeking accessibility. Show more
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Categories
Dog Friendly Hotel
The Hotel Monte Ulia is pet-friendly. It provides a comfortable stay for guests and their pets.
Family Friendly Hotel
Business Hotel
Hotel with Parking
Cheap Hotel
Accessible Hotel
Room Types
Habitación Doble 2 camas Parking GratuitoThis air-conditioned room features free Wi-Fi, a TV and a private bathroom.
Habitación Doble Parking GratuitoThis air-conditioned room features free Wi-Fi, a TV and a private bathroom.
Habitación Individual Parking GratuitoThe single room provides air conditioning, a wardrobe, as well as a private bathroom featuring a shower and a hairdryer. The single room offers a safe deposit box, parquet floors, heating and a flat-screen TV. The unit offers 1 bed.
Habitación Triple Parking GratuitoThe triple room provides air conditioning, a wardrobe, as well as a private bathroom featuring a shower and a hairdryer. The triple room comes with a flat-screen TV, a safe deposit box, parquet floors, as well as heating. The unit offers 3 beds.
Guest Reviews
7.8
Good
Location
Hotel Monte Ulia offers an excellent location for those seeking a balance between tranquility and accessibility in San Sebastian. Guests praise its proximity to public transportation with bus stops conveniently positioned just meters from the hotel. A number of reviews highlight that it's a pleasant 20 to 30-minute walk to the city's old town, beaches and the bustling city center, making it ideal for those who enjoy exploring on foot.
For those less inclined to walk, frequent bus services provide easy and quick access to central attractions. The hotel is situated in a quiet residential area, allowing for restful nights away from the city’s hustle and bustle. The appealing location is supported by the availability of free parking, which is particularly advantageous for those traveling by car.
From the well-connected bus routes to the serene neighborhood setting, Hotel Monte Ulia's location is both practical and desirable. The combination of peaceful surroundings and easy access to central San Sebastian affords visitors the flexibility to enjoy both relaxation and adventure.
Breakfast
Hotel Monte Ulia's breakfast offerings receive mixed reviews from guests with many highlighting the positive aspects. Several reviews praise the breakfast for being well-taken care of, fresh, varied and extensive, often emphasizing its generous portions and abundant options. Many guests appreciate the good value for the 10-euro price and enjoy the buffet style that includes sweet and savory items, fresh fruit, yogurts and freshly squeezed orange juice. The coffee, particularly the Lavazza capsules, is often noted for its quality.
The breakfast room itself is described as pleasant and cozy by some, though others point out that it could use some updates and better maintenance. Cleanliness and presentation are areas where the breakfast could improve with comments about old or dusty furniture and tables that lack tablecloths.
Despite the lavish praises, there are also frequent mentions of a lack of variety and issues with replenishing food once it's run out, suggesting that arriving early is advisable. Some reviews indicate that the breakfast is overly sweet with too many pastries and a notable absence of hot items, including museli and sandwiches.
Overall, the breakfast at Hotel Monte Ulia is considered quite good by many with a variety of options and a generally positive experience, though there's room for improvement in terms of variety and upkeep.
Rooms
Hotel Monte Ulia offers a blend of comfort and practical amenities, making it a fitting choice for travelers seeking a budget-friendly stay. The rooms are generally praised for being clean, tidy and spacious with some even featuring balconies that offer a pleasant space to relax. Rooms on the ground floor and those facing the road provide quiet accommodations, indicating good soundproofing against external noise.
Although the room interiors and furnishings are somewhat outdated, they are functional and well-maintained. Guests appreciate the cleanliness and comfort of the beds, while amenities like mini-fridges, large TVs and air conditioning are well-received. Despite some rooms having issues such as small and cramped bathrooms or needing minor maintenance, the overall room quality meets expectations for the price.
The hotel’s quiet location and free parking add to its convenience. Rooms also offer practical features such as daily cleaning and ample storage space. However, the hotel would benefit from a general refresh and improved soundproofing to enhance guest comfort further. Overall, Hotel Monte Ulia delivers a no-frills, comfortable stay with attentive cleanliness and adequate amenities.
Beds
Hotel Monte Ulia boasts beds that have left numerous guests highlighting their comfort and overall satisfaction. The majority of reviews praise the beds as comfortable with some even describing them as very comfortable or super comfortable. Many guests appreciate the wide twin beds and the spaciousness of the larger beds. Cleanliness and good quality bedding are recurrent themes, emphasizing the hotel's commitment to providing a pleasant sleeping environment.
Although a few remarks mention issues such as mattresses moving or being noisy due to springs, the general consensus remains highly positive. The comfort of the mattresses and the array of pillows provided also contribute significantly to the favorable impressions. Most guests experienced restful nights, often noting that the beds played a crucial role in their good night's sleep. Even in the minority of reviews mentioning less-than-ideal experiences, the beds at Hotel Monte Ulia are consistently regarded as a strong point, ensuring guests rest well during their stay.
Cleanliness
Hotel Monte Ulia stands out for its exceptional cleanliness, receiving praise from many satisfied guests. Reviews frequently highlight the immaculate conditions across the entire establishment. Rooms are described as very clean, tidy and well-maintained with many noting that cleanliness was impeccable throughout their stay. Guests appreciate the spotless condition of bathrooms and commend the daily cleaning service for maintaining high standards.
The hotel's common areas, including the kitchen, are also well-regarded for their cleanliness and sanitization. Staff are noted to follow hygiene protocols diligently, such as wearing gloves when handling food. The overall environment of the hotel is clean, fresh and welcoming, contributing to a comfortable and pleasant stay for visitors.
Additionally, the hotel's simplicity does not detract from the comfort and cleanliness experienced by guests. From clean, modern rooms to well-kept facilities, Hotel Monte Ulia ensures a hygienic and cozy retreat for travelers. Despite some minor mentions of wear and tear or dated decor, the hotel's commitment to maintaining a clean and pleasant atmosphere shines through in guest reviews.
Staff
In summing up the guest reviews for Hotel Monte Ulia, it is clear that the hotel's staff is one of its strongest assets. Guests frequently mention the exceptional friendliness and helpfulness of the reception staff with particular praise for their courtesy, attentiveness and professional demeanor. Specific employees, such as Mikel and Lara, stand out for their superb service and welcoming nature.
From the front desk to the housekeeping team, the staff is noted for being accommodating and efficient, often going above and beyond to ensure a pleasant stay. Visitors appreciated the accurate and helpful advice provided by the receptionists about local attractions and transportation options. The manager and owner also garnered positive feedback for their friendly and approachable manner.
Despite a few mentions of staff being less approachable or talkative at times, the overwhelming sentiment is very positive. Guests found the staff to be warm, kind and attentive, enhancing the overall hospitality experience at the hotel. Whether checking in, seeking local tips or simply requiring assistance, Hotel Monte Ulia's team consistently delivers top-notch service with a smile.
Wi-Fi
Hotel Monte Ulia offers complimentary Wi-Fi to all its guests, which is one of the features frequently mentioned in reviews. Travelers have highlighted the availability of good Wi-Fi throughout the hotel with some even describing it as extremely good and fast. Many guests appreciated the basic yet functional Wi-Fi service in their rooms and noted that it worked well and was adequate for their needs.
However, there were mixed experiences when it came to Wi-Fi consistency. While many enjoyed a very good and reliable connection, others faced intermittent connectivity and found the service at times to be a bit weak or slow. There were specific reports of Wi-Fi issues on the third floor and in certain rooms where the connection did not reach or was notably poor.
Despite these inconsistencies, the overall sentiment towards the Wi-Fi at Hotel Monte Ulia is positive with many guests successfully utilizing the free internet during their stay.
Parking
Hotel Monte Ulia offers an exceptional parking experience for its guests, consistently praised for the convenience and accessibility of its parking facilities. Most visitors appreciate the ample, free parking options available right at the hotel, highlighting the secure and spacious nature of the parking lot. It's clear that the hotel management prioritizes guest convenience by providing both indoor and outdoor parking spaces, which accommodate a variety of vehicles, including motorhomes and caravans.
The parking area is well-organized with monitored surveillance ensuring safety and it is located conveniently near the hotel's entrance. Guests find it easy to park their cars directly at the hotel, which adds to the overall comfort of their stay. The parking is described as large and spacious with plenty of spaces available, a significant advantage for those driving to the city.
Additionally, the value of this free parking service in a city context is widely acknowledged, making it a notable perk. The ease of parking and inclusion in the hotel package make it an appreciated feature by many. In summary, Hotel Monte Ulia stands out for its excellent, accommodating and complimentary parking facilities, which greatly enhance the guest experience.
Family
Hotel Monte Ulia stands out for its remarkable dedication to creating a family-friendly environment. The hotel prides itself on a family-friendly service and atmosphere that is repeatedly praised by guests. Families feel valued, as seen in the many positive reflections on how accommodating the hotel is for guests with children. Parents appreciate perks like not being charged for children and the availability of comfortable family rooms.
The hotel facilities, including free parking, which is highly valued by families, make the overall experience even more convenient and stress-free. Cleanliness is another strong point with consistently clean and comfortable rooms enhancing the stay. Although the hotel lacks common areas for group meetings, it compensates with its family-focused approach and welcoming vibe. Overall, it's an excellent choice for families looking for a comfortable and accommodating stay.
Accessible
Hotel Monte Ulia offers a comfortable stay for guests with disabilities, highlighted by its well-fitted accessible rooms and comprehensive amenities. The hotel is designed with good elevator accessibility and clear signage, making navigation around the property straightforward. Guests appreciate the easily accessible location, which includes ample and safe parking spaces specifically designated for those with disabilities.
Transportation options are notably convenient with several bus stops nearby, some as close as a 2-minute walk from the hotel. This proximity to public transport routes ensures easy access to the city center and local attractions, making it an ideal choice for guests relying on public transportation. Additionally, the hotel is easily accessible by road, adding to the convenience for those traveling by car.
The combination of accessible infrastructure and convenient location makes Hotel Monte Ulia a practical and welcoming option for all guests, particularly those with mobility challenges.
Dog Friendly
Hotel Monte Ulia emerges as a top choice for travelers with pets, particularly for those visiting the Basque Country. This pet-friendly hotel stands out for its welcoming atmosphere towards dogs, offering a special browsing area and dog-friendly rooms and services. Guests consistently highlighted the absence of extra charges for bringing a dog. While there is a small fee of €10 for pet accommodation, it was generally regarded as reasonable and hassle-free.
Dogs are allowed in several areas of the hotel, making it easy for pet owners to navigate their stay. The nearby area is also praised for being ideal for dog walks, enhancing the experience for both pets and their owners. Despite an occasional comment about the noise of dogs in other rooms, the hotel's policies and atmosphere make it highly recommended for pet owners. Pets are not just allowed but are genuinely welcomed and accommodated without any problems, making Hotel Monte Ulia a reliable choice for a stress-free stay with a furry friend.
No, Hotel Monte Ulia doesn't have any pool.
No, a spa isn't available at Hotel Monte Ulia.
Yes, Hotel Monte Ulia welcomes dogs.
Yes, parking facilities are available at Hotel Monte Ulia.